There are many ways to replenish your personal account and check its current status on TTK.
To do this, you do not have to communicate with the operator. Just contact the service technical support call 8 800 775 0 775 and select an option (press “2”). The next step is to press “unit”, after which you will receive information that you need to enter your personal account number (contractual agreement). It is specified in the contract. After completing these steps you will know how much cash left in the account.
Using your personal account
The subscriber's personal account to which payment is made is a combination of the login value (9 characters). This is the contract number indicated at the top of the first pages. When choosing a password, it is worth noting that it is indicated in the order attached to the contract. If you can’t familiarize yourself with it, you can try entering the universal password ttk112345. If this does not work, you need to contact customer service.
If Internet access is disrupted, first of all, each user is recommended to check the balance of their account with the Internet communication service provider of the large all-Russian company TTK. This need can arise at any time. How to check your TTC balance- it is enough to fulfill a few simple conditions. To avoid such unpleasant accidents, it is better to periodically check your balance so as not to unexpectedly lose your Internet connection. You can find out the balance in different ways, here is a brief description of them.
How to find out the TTK balance through your personal account
One of the most common solutions is to view the balance in your personal account; this can be easily done by logging into the Internet using your phone or from another computer. Visit our website and then click on the link to login personal account, in the newly opened window, enter your account number in the first line, and your password in the second. In your personal account you will see all the information about your tariff plan and the amount of money.
How to find out your TTC balance by phone
If free access to the Internet is not possible, all information can be found through the all-Russian unified information desk: 8-800-775-0-775 from an answering machine or from an operator. Calls within Russia are free.
At the TTC office
If you were unable to solve the problem using the above methods or there are still some unanswered questions, you can go to any nearby office of the company and find out your balance from our consultants, and you can easily top up your account there on the spot. Office addresses are posted on the page: http://myttk.ru/contacts/. Where can I get the data to log into my personal account? The number of the agreement concluded with the provider is the account number and is entered in the top line (only nine digits), the login password is provided to each user along with the agreement.
If you enter any of these commands incorrectly, an access error to the page is displayed: https://lk.ttk.ru/, in which case you need to restore the access data.
How to recover TTK password
Password recovery must be done quite urgently, since personal page the user manages the funds in the account. During the registration procedure, when entering the site for the first time, the user had to indicate his data - phone number or email address, with the help of which access to the page can be restored.
You can write to the provider, Internet address: http://myttk.ru/support/feedback/, indicating your last name, first name, patronymic, passport number and contract number.Or consult about the procedure for restoring access by phone: 8-800-775-0-775.
Nowadays, TTK Company is among the top five leading operators in Russia. The majority of its shares belong to Russian Railways. It has proven itself as a provider of high-quality communication services throughout our country and as a leader in the supply of television and Internet services.
Transtelecom, which began its history back in 1997, is today a fairly large backbone provider. Already in 2002 they began providing VPN services, and in 2012 - already cable television. Like many other providers, the subsidiary of Russian Railways is relying on smart TV. TTK already supports smart TV technology, although it does not yet have its own application, like Rostelecom. There are many manuals on the Internet from TTK users for Samsung TVs, which supports this feature.
Personal account address for TTK users - https://lk.ttk.ru/
First, select your personal account:
The current account balance is shown on home page. The balance is indicated specifically for the personal account that we chose at the very beginning. But, most likely, you already have one:
Promised payment
If it is not possible to deposit money into your account “here and now,” then the “Promised Payment” service will help you stay afloat for another 2-3 days. You can also take the “Promised payment” on the main page:
There are restrictions for this service:
1. The promised payment can only be taken once a month
2. The promised payment can only be taken by those subscribers who have been using the services for at least 3 months
Payment
The most convenient way to pay for TTK services is with a bank card. To top up your personal account, click the button "Top up" on the main page of your personal account. This method is selected by default - Payment by bank card. You just need to write the amount you will deposit and click "Proceed to payment":
Press the button "Pay". After which you will need to enter a verification code that will be sent to your phone number linked to the card:
If the code is entered correctly, the site will report a successful payment:
What should I do if I don’t know how much to pay?
To do this, use the “Financial Statistics” service on the main page of your personal account:
As we can see, we have monthly write-offs - « Subscription fee for the Internet". This amount will be your monthly Internet fee.
Sometimes a user of the Internet services of a TTK provider needs to check the balance of funds in his personal account. You can carry out this procedure whenever necessary, this will allow you to top up your balance if necessary and go to global network in the future. There are several ways to check the balance on your TTK provider's personal account. The main thing is to have a computer in the access area and the ability to access the Internet.
Methods for checking the balance of a TTK personal account
- Through your Personal Account (more details:). This method is the easiest and most accessible to use. You need to go to the official website of the company and fill in the two lines that appear with your personal account information and password. By entering the Personal Account page you will see information about tariff plan and cash balance. If you do not know the account number and code to confirm your identity from the personal account, then you can look at this information in the contract. If you were unable to log into your account, we recommend using the access recovery function. The client's account is personal page, with which you manage your account. The password recovery process occurs via SMS, email. You can use the form feedback, which you will find on the official website of the TransTeleCom company, or call technical support.
- Using the Widget - TTK balance program. This application allow you to access information about the subscriber’s bonus and cash balance. This gadget is located on the side panel of your PC. In addition to basic information, the application automatically calculates the number of days for which the remaining funds will last. Download this program You can do this in your personal account, or on the provider’s official website, in the support section - subscriber directory.
- By calling hotline. If it is not possible to check your personal account via the Internet, a call to toll free number 8 800 775-0-775. If the answering machine fails to answer your request, you can talk to the operator, he will definitely help.
- Through the company office. You can check the balance of funds in your personal account at the company office. Here, you can carry out the operation by
