Rogue feedback copy of the letter. How to make email correspondence legal

Alison Garrido is an International Coach Federation-accredited Professional Certified Coach (PCC), facilitator and speaker. Helps clients search for jobs and advance their careers by building on their strengths. Provides advice on career development, interview preparation, salary negotiation and performance evaluation, and individual communication and leadership strategies. He is a founding partner of the New Zealand Academy of Systemic Coaching.

Number of sources used in this article: . You will find a list of them at the bottom of the page.

Communication via email, as in other areas, has its own rules of etiquette and social protocol. If you need to write a letter asking for feedback at work or school, or to get feedback on your written work, you should think about the wording, structure of the letter, and timing. This will allow you to make your letter as effective as possible. Be polite, punctual and to the point to get the information you need.

Steps How to Ask Customers for Feedback

Don't ask too many questions. Customers receive a huge number of requests to complete surveys from all kinds of companies. If you want the client to delete your letter upon receipt, include a huge number of questions in it. If you want to interest a person, limit yourself to a couple of questions.

Ask questions that require a detailed answer. Don't ask questions that can be answered with "yes" or "no." Instead of “Would you recommend us to your friends?”, ask the following question: “How would you describe us to another person?” Questions like these will help you gain more information.

Promise the client to respond to him as soon as possible. Thanks to this, the client will feel that his opinion can influence something. If a person knows that he will be answered, he will write a more sincere review.

  • When responding to a review, be honest and act like a professional. In the modern world, due to the capabilities of the Internet, you can instantly lose your reputation if you behave unprofessionally with people.
  • Do not use flash graphics or other objects that will take a long time to load. If a person has a slow connection, they will probably delete the message if they realize it is taking too long to load. Remember: you need feedback, not the client.

    Choose the appropriate font and format. The letter should look neat and professional. An email written in Comic Sans and containing low-quality graphics is unlikely to impress your customers. It is better to use standard fonts (Times New Roman, Arial) if you are not font-savvy, and avoid a lot of graphics.

    Make sure your email will be readable on all devices. Single-column text will be more convenient than multi-column text. The font should not be too small. The letter should be easy to read on a laptop, phone and tablet. Since in the modern world many people read mail from their phones, the letter must follow this format.

    The letter will be modest. Follow the rules of correspondence adopted at your place of work. Being modest will help you get feedback, but don't go overboard or your manager may think you don't know anything about your job. Frame questions so that everyone can see your progress on a project or task. This will let your manager know that you are not slacking off. Below we provide some more important recommendations.

    • You can say this: “I was working on a presentation that is due tomorrow, and I had a question about the format. I am not sure that I correctly understand the standards adopted in our company. I am attaching the presentation to this letter and would be very grateful if you take a look her and comment if everything is okay. Thank you for your help."
    • Don't forget to thank the person.
  • Talk about specific things. This will avoid general phrases that will be unhelpful. Don't ask yes or no questions unless you absolutely have to. Try not to ask your manager or colleague too many questions at once.

    Thank the person when he responds. If you are advised to work more or told that your performance is not yet up to par, explain what you plan to do to improve this. Don't answer right away - give yourself the opportunity to calm down and think about the information.

    • Reply no later than 1–2 days later.
  • How to ask for feedback at work
  • Introduce yourself. A teacher may have hundreds of students, especially if it is a university. You should indicate your first and last name, group number and department. If you are a high school student taking preparatory courses, please indicate your class. This way, the teacher won’t have to guess who you are, and it will be easier for him to write a review.

    Don't go beyond business communication. Sometimes students find it difficult to write to teachers because they cannot decide on a style. If your teacher has already written for you himself, stick to the same style as him. It’s better to formulate your thoughts like this: “I’m not sure that I understood the task correctly. I have several questions regarding the work.”

    Keep it short. Do not attempt to explain the entire context of your questions unless the context is necessary to understand the questions. For example, if you want to ask for an extension on a paper due date, your teacher may need a detailed explanation, but if you just want to ask a question about a paper, don't explain why you missed writing sooner because of your dog or why you're writing now (if only the deadline doesn’t come very soon). Don't talk about things that don't really matter right now.

    Don't wait until the last minute to ask for feedback. Your teacher is unlikely to want to help you on the eve of the test and will probably be unhappy that you didn’t bother to ask earlier. If you are forced to ask questions at the last minute, keep it short, to the point, and apologize for the inconvenience. Thanks to this, the likelihood that the teacher will answer you will be higher (provided that he reads the letter on time).

    Use the format specified by the teacher. Often, teachers stipulate a specific format in which the assignment must be completed. For example, if the teacher asked you to send the work in .doc format, do not send the document in .pdf or .pages. If you don't know which format to use, use .rtf or .pdf or ask your teacher a question.

    Ask for feedback on a paper you have already taken or your performance in an exam. Write a polite letter to your teacher. If the teacher has office hours, go see him in person. Say something like this: “I didn’t do as well on the exam as I had hoped. Could you please point out my mistakes so that I can prepare better for the next exam?” As a rule, teachers are willing to give recommendations in such cases.

    How to Ask for Feedback on Written Work

    First, write to someone you know personally. If you want detailed feedback, you should ask someone you know well (such as a friend or colleague). Write as you usually do. If you usually call a person, do so. Don't submit your work in the first email unless you're sure the person will agree to help you (for example, if you haven't already asked the person to read the work or if the person hasn't offered to do so).

    • You can include a short excerpt or description in your letter. It depends on whether you are writing to a friend or a colleague.
  • Write to a specialist in this field. If you need a professional opinion, write a letter to a professional you know and explain what your project is and why you need feedback. Don't put pressure on the person - just politely ask him to think. Say this: “I understand if you don’t have time for this.” It might be worth asking the person if they would recommend another expert for you.

    Don't submit your work in the first email. Most likely, such a letter will remain unanswered unless you indicate that this work will be paid. If you contact a famous person, he is unlikely to answer you because he receives a ton of similar letters. It’s better to first ask friends, colleagues, teachers. Surely they will be ready to help you and will meet you halfway.

    Explain what kind of feedback you need. If you want to hear only positive things, say so. Explain to the person whether you need a detailed analysis and how general the phrases should be. Indicate whether the person needs to evaluate the style, grammar, and structure of the work. This will allow the reader to understand what you need.

    Problem: Feedback avoidance. Most people do not take criticism well and, accordingly, try their best to avoid negative feedback. As a result, they do not receive truly invaluable information about their strengths and weaknesses and, as a result, do not have the opportunity to extract maximum benefit from the former and prevent the consequences of the latter.

    Solution: If you actively seek and learn from honest and fair feedback from people who know you well (from a variety of perspectives), then you are using one of the most effective and fastest ways to allow a person to look at themselves from new angles. and accelerate personal success and the pace of self-development.

    Instructions: Enter the following text in the email field (you can edit it and adapt it to your situation to make it clear that you are the author). Send it to five to thirty (the more the better) people you know who know you well enough to give an honest assessment of your strengths and weaknesses. These could be your friends, relatives, colleagues, mentors, teachers, former employers or managers, clients and other people important and close to you. And if you are brave enough, then people who are important or close to you in the past.(I'm serious.)

    Important: Be sure to send emails as “bcc” so that recipients cannot see other recipients. (Or better yet, copy and paste the letter and then send it to each person separately.)

    Subject field: This is very important... or I'd be happy to hear your opinion...

    Email text:

    Dear friends, family and colleagues!

    Thank you so much for reading this letter. It was very difficult for me to send this, but it is extremely important to me and I sincerely thank you for taking the time to read it (and hopefully respond to me).

    This letter will be received by a select group of people. Each of you knows me well, and I hope you will give an honest assessment of my strengths and, more importantly, weaknesses (so-called improvement areas).

    I've never done anything like this before, but I feel like in order to grow and develop as a person, I just need to get a more accurate picture of how the most important people in my life see me. In order to become the person I need to be, to live the life I want and deserve, and to contribute to the lives of others at the level that I would like to do so, I really need to hear an objective opinion.

    In this regard, I ask you to take a few minutes to send me an email in which you honestly write in which two or three important areas I most need improvement. If it will be easier and more pleasant for you, do not hesitate to first list my greatest advantages and obvious advantages (in any case, it will definitely be easier and more pleasant for me). That's it. And please don't try to embellish or hide anything. I promise not to be offended by any criticism. In fact, the more open you are, the more motivated I will be to make positive changes in my life.

    Thank you again, and if there is anything I could do to add value to your life, please be sure to let me know. With sincere gratitude,

    An Email That Will Change Your Life: Closing Thoughts

    Well that's it! I hope you'll join me, Trudy, and the hundreds of other VIP clients I have who were brave enough to send out an email like this. Here are just a few of the life-changing, life-changing rewards you can expect from doing so: more accurate self-awareness, a deeper understanding of yourself, and a clearer vision of what changes will allow you to quickly improve your character and your life.

    Today, courts often accept electronic correspondence as written evidence. However, to do this, it must have legal force. Meanwhile, clear and uniform rules and methods for determining the legitimacy of virtual correspondence have not yet been developed, which leads to a large number of problems.

    Let's look at several ways to give emails legal force.

    Long gone are the days when the only means of communication were letters written on paper. The development of economic relations between economic entities is no longer conceivable without the use of information technology. This is especially true when counterparties are located in different cities or even countries.

    Communication via electronic communication helps reduce material costs, and also allows you to quickly develop a common position on specific issues.

    However, such progress should not be viewed only on the positive side. Various disputes often arise between subjects of economic relations; to resolve them, they turn to the courts. The court makes a decision based on an assessment of the evidence provided by the parties.

    At the same time, the relevance, admissibility, reliability of each evidence separately, as well as the sufficiency and interconnection of the evidence in their totality are analyzed. This rule is enshrined both in the Arbitration Procedure Code of the Russian Federation (clause 2 of Article 71) and in the Code of Civil Procedure of the Russian Federation (clause 3 of Article 67). In the process of determining the admissibility and reliability of the evidence provided, the court often asks questions, the solution of which significantly affects the outcome of the case.

    The use of electronic document management in relations between business entities is regulated by the norms of the Civil Code of the Russian Federation. In particular, in paragraph 2 of Art. 434 states: an agreement in writing can be concluded by exchanging documents via electronic communication, which makes it possible to reliably establish that the document comes from a party to the agreement.

    In accordance with paragraph 1 of Art. 71 Code of Civil Procedure of the Russian Federation and paragraph 1 of Art. 75 of the Arbitration Procedure Code of the Russian Federation, written evidence is business correspondence containing information about circumstances relevant to the consideration and resolution of the case, made in the form of a digital record and received via electronic communication.

    To use electronic documents in legal proceedings, two conditions must be met. Firstly, as already indicated, they must have legal force. Secondly, the document must be readable, that is, contain information that is generally understandable and accessible to perception.

    This requirement follows from the general rules of legal proceedings, which presuppose the immediacy of judges’ perception of information from sources of evidence.

    Often, the court refuses to admit as evidence to the case materials electronic correspondence that does not meet the above conditions, and subsequently makes a decision that does not satisfy the legal requirements of the interested party.

    Let's consider the main ways to legitimize electronic correspondence before and after the start of proceedings.

    Working with a notary

    If the proceedings have not yet begun, then to give the electronic correspondence legal force, you need to involve a notary. In paragraph 1 of Art. 102 of the Fundamentals of Legislation on Notaries (Fundamentals) states that, at the request of interested parties, a notary provides evidence necessary in court or an administrative body if there are reasons to believe that the provision of evidence will subsequently become impossible or difficult. And in paragraph 1 of Art. 103 of the Fundamentals stipulates that in order to secure evidence, the notary inspects written and material evidence.

    According to paragraph 2 of Art. 102 Fundamentally, a notary does not provide evidence in a case that, at the time interested parties contact him, is being processed by a court or administrative body. Otherwise, the courts recognize notarized electronic correspondence as unacceptable evidence (Resolution of the Ninth AAS dated March 11, 2010 No. 09AP-656/2010-GK).

    It is worth recalling that, based on Part 4 of Art. 103 Fundamentals, provision of evidence without notifying one of the parties and interested parties is carried out only in urgent cases.

    In order to inspect evidence, a protocol is drawn up, which, in addition to a detailed description of the notary’s actions, must also contain information about the date and place of the inspection, the notary conducting the inspection, the interested parties participating in it, and also list the circumstances discovered during the inspection. The emails themselves are printed and filed with a protocol, which is signed by the persons participating in the inspection, by a notary and sealed with his seal. By virtue of the Determination of the Supreme Arbitration Court of the Russian Federation dated April 23, 2010 No. VAS-4481/10, the notarial protocol for the inspection of an electronic mailbox is recognized as appropriate evidence.

    Currently, not all notaries provide services for certification of emails, and their cost is quite high. For example: one of the notaries in Moscow charges 2 thousand rubles for one page of the descriptive part of the protocol.

    A person interested in providing evidence applies to a notary with a corresponding application. It should indicate:

    • evidence to be secured;
    • the circumstances that are supported by this evidence;
    • the grounds for which evidence is required;
    • at the time of contacting a notary, the case is not being processed by a court of general jurisdiction, an arbitration court or an administrative body.
    Considering the technical process of transmitting emails, the places where email is detected can be the recipient's computer, the sending mail server, the recipient mail server, or the computer of the person to whom the electronic correspondence is addressed.

    Notaries inspect the contents of an electronic mailbox either remotely, that is, they use remote access to a mail server (it can be the server of a provider providing an electronic communication service under a contract; a mail server of a domain name registrar or a free Internet mail server), or directly from the computer of the interested person , on which an email program is installed (Microsoft Outlook, Netscape Messenger, etc.).

    During a remote inspection, in addition to the application, the notary may need permission from the domain name registrar or Internet provider. It all depends on who exactly supports the operation of mailboxes or an electronic mail server under the contract.

    Certification from the provider

    Resolutions of the Ninth AAS dated 04/06/2009 No. 09AP-3703/2009-AK, dated 04/27/2009 No. 09AP-5209/2009, FAS MO dated 05/13/2010 No. KG-A41/4138-10 stipulate that the courts also recognize the admissibility of electronic correspondence , if it is certified by the Internet service provider or domain name registrar who are responsible for managing the mail server.

    The provider or domain name registrar certifies electronic correspondence at the request of an interested party only if it manages the mail server and such right is specified in the service agreement.

    However, the volume of electronic correspondence can be quite large, which in turn can complicate the process of providing paper documents. In this regard, the court sometimes allows the provision of electronic correspondence on electronic media. Thus, the Arbitration Court of the Moscow Region, making a Decision dated August 1, 2008 in case No. A41-2326/08, referred to the admissibility of electronic correspondence provided to the court on four CDs.

    But when considering the case in the appellate instance, the Tenth AAC, by its Resolution dated 10/09/2008 in case No. A41-2326/08, recognized the reference to electronic correspondence as unfounded and canceled the decision of the court of first instance, indicating that the interested party did not submit any documents provided for by the concluded parties agreement.

    Thus, emails relating to the subject of the dispute must be submitted to the court in writing, and all other documents can be submitted on electronic media.

    Confirming the contents of letters by referring to them in subsequent paper correspondence will help prove the facts stated in virtual correspondence. The use of other written evidence is reflected in the Resolution of the Ninth AAS dated December 20, 2010 No. 09AP-27221/2010-GK. Meanwhile, the court, when considering the case and assessing the evidence provided by the parties, has the right not to consider paper correspondence with links to electronic correspondence admissible.

    He only takes it into account and makes a decision based on a comprehensive analysis of all the evidence presented.

    Get help from an expert

    If the proceedings have already begun, then to give the electronic correspondence legal force it is necessary to exercise the right to attract an expert. In paragraph 1 of Art. 82 of the Arbitration Procedure Code of the Russian Federation stipulates that in order to clarify issues that arise during the consideration of a case that require special knowledge, the arbitration court appoints an examination at the request of a person participating in the case, or with the consent of the persons participating in it.

    If the appointment of an examination is prescribed by law or a contract, or is required to verify an application for falsification of the evidence presented, or if an additional or repeated examination is necessary, the arbitration court may appoint an examination on its own initiative. The appointment of an examination for the purpose of verifying the evidence presented is also provided for in Art. 79 Code of Civil Procedure of the Russian Federation.

    In the petition for the appointment of a forensic examination, it is necessary to indicate the organization and specific experts who will carry out the examination, as well as the range of issues for which the interested party decided to apply to the court to order the examination. In addition, information about the cost and timing of such an examination should be provided and the full amount to pay for it should be deposited with the court. The involved expert must meet the requirements established for him in Art. 13 of the Federal Law “On State Forensic Expert Activities in the Russian Federation”.

    Attachment to the case materials as evidence of an expert's opinion on the authenticity of electronic correspondence is confirmed by judicial practice (Decision of the Moscow Arbitration Court dated 08/21/2009 in case No. A40-13210/09-110-153; Resolution of the Federal Antimonopoly Service of the Moscow Region dated 01/20/2010 No. KG-A40 /14271-09).

    Based on the contract

    In paragraph 3 of Art. 75 of the Arbitration Procedure Code of the Russian Federation notes that documents received via electronic communication are recognized as written evidence if this is specified in the agreement between the parties. Accordingly, it is necessary to indicate that the parties recognize the equal legal force of correspondence and documents received via fax, the Internet and other electronic means of communication as the originals. In this case, the agreement must specify the email address from which electronic correspondence will be sent, and information about the authorized person authorized to conduct it.

    The contract must stipulate that the designated email address is used by the parties not only for work correspondence, but also for transferring the results of work, which is confirmed by the position of the Federal Antimonopoly Service of the Moscow Region in Resolution No. KG-A40/12090-08 dated January 12, 2009. The Decree of the Ninth AAS dated December 24, 2010 No. 09AP-31261/2010-GK emphasizes that the contract must stipulate the possibility of using e-mail to approve technical specifications and make claims regarding the quality of services provided and work performed.

    In addition, the parties may stipulate in the agreement that notifications and messages sent by email are recognized by them, but must be additionally confirmed within a certain period by courier or registered mail (Resolution of the Thirteenth AAS dated April 25, 2008 No. A56-42419/2007).

    To summarize, we can say that today there is a practice of courts using electronic correspondence as written evidence. However, taking into account the requirements of procedural legislation regarding the admissibility and reliability of evidence, virtual correspondence is taken into account by the court only if it has legal force.

    In this regard, a large number of problems arise, since a unified methodology for determining the legitimacy of electronic correspondence has not yet been formed. The right of an interested party to contact a notary in order to secure evidence is enshrined, but there is no regulatory act of the Ministry of Justice of the Russian Federation regulating the procedure for the provision of such services by notaries. As a result, there is no single approach to determining their value and forming a clear mechanism for implementing this right.

    There are several ways to give electronic correspondence legal force in order to present it as evidence in court: securing electronic correspondence from a notary, certification from an Internet provider, by referring to emails in further paper correspondence, as well as confirming their authenticity through forensic examination.

    A competent approach to the timely provision of electronic correspondence as written evidence will allow business entities to fully restore their violated rights when resolving disputes.


    Letters of request are an integral, important and necessary part of business correspondence. On the one hand, these are tactful and diplomatic requests on current issues, on the other hand, they are a tool for achieving certain goals of the addressee. The purpose of any letter of request is to induce the addressee to take certain actions required by the author of the letter. How to write a letter of request to get as close as possible to a positive response?


    Any letter of request must consist of a well-thought-out rationale and a clear statement of the request. In addition, you can use techniques that increase the efficiency of writing.

    Step 1. Who do you contact with your request?

    Address the addressee personally, preferably by first name and patronymic:

    “Dear Ivan Ivanovich!”, “Dear Mr. Ivanov!”

    Firstly, you will express your respect to the addressee, and secondly, a request addressed to a specific person imposes responsibility on him for its implementation. There are situations when a request is addressed to a team or group of people. In this case, it is also advisable to personalize the appeal as much as possible:

    “Dear colleagues!”, “Dear managers!”, “Dear junior employees!”, “Dear HR employees!”

    Step 2. Why are you contacting me?

    Give a compliment to the recipient. By giving a compliment to the recipient, you answer his question: “Why are you asking me this question?” Note his past achievements or personal qualities.

    “You are always ready to listen and find the optimal way to solve the problem of almost everyone who contacts you. And, to give you credit, you helped a lot of people.”

    “You are a leading expert in the field...”

    “You have helped many people resolve the most difficult issues in the field of...”

    This technique will allow the addressee to look at the request more closely and try to find an opportunity to satisfy fuck her.

    A compliment is appropriate when it comes to non-standard requests, when you need to win the recipient over, when you need to draw attention to certain merits and qualities that are necessary and important for the fulfillment of your request.

    It is very important not to cross the line between a compliment and rude flattery. Be sincere.

    Step 3. Justification of the request

    Any request must be justified as to why you are making this particular request. Enter the addressee into the context of your problem.

    At this stage, you need to select the three most significant arguments for the addressee. It is best to build arguments according to the following scheme: strong - medium - strongest.

    Requests come in different levels of complexity, so the recipient is not always interested in fulfilling someone’s requests. He needs to be convinced that fulfilling the request has potential benefits:

    Interest the recipient

    Offer to implement some attractive opportunity for him related to the fulfillment of your request:

    “At all times, business-minded, enterprising people have strived not only to achieve material success, but also to leave their mark on the history of their Motherland, to be remembered for their good deeds, and to win respect.”

    « The successful activity of any professional community is, first of all, understanding and support from friendly Unions, participation in joint events and projects».

    « Of course, your big goal is a clean and comfortable city for people».

    Or voice a problem that is very relevant specifically for your addressee:

    “You, as a wise city owner, are probably concerned about the chaotic walks of children of different ages in unsuitable places, which leads to increased traffic accidents and an increase in child crime.”

    “Your department has received more frequent calls on non-core issues, which takes up a lot of valuable working time.”

    Show how your request can help realize the opportunity:

    « And today, when our country relies on youth, it is difficult to find a more necessary, sacred cause than helping young men and women from disadvantaged families. In our city there are those who already provide such assistance - under the auspices of the mayor’s office, our charity center “Heritage” operates on donations from citizens, teaching troubled teenagers folk crafts ».

    Or to solve the problem:

    “Equipping specialized places for children of different ages to spend time will help reduce the level of child crime and minimize road accidents involving children.”

    Describe the significance of the request

    When there is nothing to offer the addressee or in the context of this request it is inappropriate, then it is better to bring the addressee up to date. Here you need to describe the situation as fully as necessary to understand the relevance of the request and the importance of its implementation. The significance of the request must be described in such a way that it “touches the soul.” If the request does not fall into the category of “touchy”, then you need to show the addressee the cause-and-effect relationship, which will ensure that the addressee fulfills the request.

    “From (date), according to lease agreement No. X, the rent for 1 m2 is 20 USD. per day. Over the past three months, there has been a decline in trading activity due to economic instability and social unrest. The average profit from trading is 10 USD. per day, which is not enough even to pay rent. If measures are not taken, private entrepreneurs will be forced to close their retail outlets, which may negatively affect your income.”

    Thus, you must make it clear to the recipient that fulfilling the request carries the prospect of receiving material or non-material benefits.

    Step 4. Statement of the request

    When the addressee is prepared, you can state the actual request. The text of the request should be quite concise and extremely clear. In no case should there be ambiguity or understatement. For example, if we are talking about reducing rent, then it is important to indicate to what level:

    “We ask you to reduce the rent level until the situation stabilizes to 5 USD. per m2 per day.”

    If we are talking about the provision of services, then make the request as specific as possible, indicating the desired dates, price issue, etc.:

    « To equip a pottery workshop, we need a kiln for firing ceramics - we ask you to help us purchase it. The cost of the stove with installation is 998 thousand rubles».

    In this example, it is not entirely clear what kind of help is required from the addressee. It would be better to formulate the request more specifically: “We ask you to help us purchase a kiln for firing ceramics by transferring 333 thousand USD to the bank account of the company for the production and installation of kilns.”

    Whatever you ask for, the recipient must know exactly when, what, how much and at what price you want to receive. A generalized request is more at risk of refusal, because the recipient does not always have the time and desire to deal with the details. In addition, you run the risk of not getting what you want by transferring the initiative to the recipient.

    For example, private entrepreneurs wrote a letter asking for a rent reduction, but did not indicate to what level they want to reduce the rent:

    “We ask you to reduce the rent until the situation stabilizes.”

    As a result, they received a reduction in rent, but only slightly (by 1% of the existing one). Thus, their request was granted, but did little to change the position of the initiators of the letter.

    In some cases, the text of the request can be bolded to make it stand out in the text, but do not overuse this technique.

    Step 5: Summarize your request.

    Repeat your request and emphasize how the recipient will benefit if the request is fulfilled. The request should be modified somewhat. It is best to construct a sentence according to the scheme: “If you fulfill the request, you will be happy.”

    “If you meet us halfway and reduce rents until the situation in the region stabilizes, you will not only be able to save more than 150 jobs, but also will not incur global losses due to the complete absence of rent.”

    But there may be other options:

    “You can be sure that every ruble of your charitable donations will go to a good cause and will help children in difficult situations grow into worthy citizens.”

    “You can be sure that every child’s smile will give you moral satisfaction from your difficult work, and your efforts and efforts are an investment in worthy and happy citizens of the near future.”

    The main thing is to repeat the meaning of the request and the benefits of fulfilling it. The benefit does not have to be material. Remember that the addressee is a person, and feelings are not alien to him.

    EXAMPLE:

    Was

    It became

    “We kindly ask you, I.I. Ivanov, organize a meeting of applicants with the main manager of your company. We will be grateful for your assistance.

    With respect and gratitude,

    Director of the employment center

    P.P. Petrov"

    -

    “Dear Ivan Ivanovich!

    Your company has been participating in the Career Guidance Program for applicants for several years now, helping them decide on their choice of profession.

    As a HR manager, you are interested in training professionals, and we are ready to help schoolchildren begin to train masters of their craft. Today, the profession of manager is one of the most common, but many applicants do not have a clear idea of ​​its meaning.

    In this regard, we ask you to organize a meeting of the general manager with applicants on March 23 at 15.00 at the base of your company.

    By telling the guys about the secrets of the profession today, you are laying the foundation for training real professionals tomorrow. Perhaps in a few years one of them will take your company to a new level of development.

    With respect and gratitude,

    Director of the employment center

    P.P. Petrov"

    And don’t forget about the design of the letter – this is the “face” of the organization. If the initiator of the letter of request is an organization, then such a letter is drawn up on letterhead with the signature of the manager or authorized person. If you are a private person, then it is sufficient to comply with basic norms in the arrangement of letter elements. These details are legally and psychologically very important for the addressee and the formation of the correct image of the sender.

    -
    - Send hundreds of proposals, requests and other business letters every day, but are not getting the desired result with your message? Don’t know how to unobtrusively and politely remind the recipient of his obligations? Then the online training “Business Writing Skills” will certainly help you! You can go through it at any convenient time. - -
    -

    Greetings to my readers, I have gained experience and will tell you about the principles of operation of the PHP feedback form. I will show you with clear examples so that you understand how everything works and how the interaction occurs between the input form itself (its input fields) and the handler file written in PHP. In addition, you can download the sources for free along with .

    Of course, it will be great if you have at least a little understanding of HTML / CSS because... You will have to drag the code onto your page by analogy. We will not touch on the PHP language; I will show you all the necessary changes that you need to make for yourself.

    UPDATE: Based on the responses from readers, I realized that I need something more beautiful and functional, please meet me, check it out and take a look. Choose which one you like best)

    UPDATE2: Version 3.0 Adaptive Landing + ajax form with transmission of UTM tags, read and see. You'll like it

    I remembered myself when I first tried to make my own feedback form in PHP, and to be honest, it was labor-intensive, because... I didn’t understand what and how was happening. Patience and perseverance, friends, and you will succeed.

    PHP feedback form - structure

    We will study the analysis of the feedback form itself using the example of a Landing Page; by the way, there is a separate article on. You can see how it works in action using the buttons below, I am attaching the sources of this one-page page and the main php handler file (this file will process and send the email)

    After downloading the sources and unpacking the archive, you will see the following file structure:

    • image - all images that are used for the Landing Page itself, buttons, etc.
    • js - javascript scripts that provide, for example, a pop-up modal window on a page and other visual effects
    • index.html - index file of our one-page page
    • index1.php is a handler file into which values ​​from the form are transferred, then a letter is generated from the received variables and sent to the specified email address. Index1.php will also act as an intermediate notification page about the successful sending of data with automatic redirection back to index.html (i.e. our one-page page)

    It is important that your hosting, where the site files are located, supports PHP processing, otherwise the index1.php file will not be executed and will not work. To clarify this nuance, contact the campaign where your hosting is registered or just test it - it works, it means there is support. If not, then enable the php language support option

    Take a look at the diagram of how all elements interact (page, form, handler)

    Source code for calling the form and handler

    Let's take a look at how one of the buttons works, which brings up a modal pop-up window containing a feedback form. This given source code is something you can insert into the page more than once and twice and it will work. You will have to customize it yourself to suit your design and needs.

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Request a call back Request a call back

    Request a call back Request a call back

    Below is the complete source code of the index1.php handler, in order to set up sending to your mailbox, change " [email protected]"to your own, the rest, in principle, can be left unchanged

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 You will be contacted

    You will be contacted body ( background: #22BFF7 url(img/zakaz.jpg) top -70% center no-repeat; ) setTimeout("location.replace("/index.html")", 3000); /*Change the current page address after 3 seconds (3000 milliseconds)*/

    Checking the functionality of the form

    Call up the window and enter data for a test check of our form

    Let me remind you once again that your hosting must support processing PHP files, otherwise our processor will simply not be executed and no letter will be sent to the specified email address. The result of a successfully completed feedback form


    That's all for me, I tried to convey the meaning and operation of the script in the best possible way. If you have any questions, feel free to contact me in the comments or on VK (see contact details). I wish you easy and productive work.

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