Order management

Orders, like any other type of work in the enterprise, require special attention and accuracy in accounting. Our system of management and accounting of calls will be an excellent solution for you in this matter. A universal order management system will help you automate the accounting of requests, order management and order control. Your actions with orders will become fast, accurate, and most importantly systematized. This management program for the manager allows you to mark each action with an order from the initial stage of its registration to the final result. One of the main advantages of the application program is its small size and the ability to work with large amounts of data. By purchasing a program for applications and their management, you will be able to keep records for years, while working with every client who comes to you at any time. Let's take a closer look at the capabilities of the order accounting system. Starting with the application program, you will see ease of use, ease of understanding and concise navigation. For your convenience, we have divided the program menu for maintaining and managing orders into three main modules, modules for frequent use, where you can keep track of orders and record orders every day. A module with directories, where you fill in the main base and criteria, and the link between directories and other tables will allow you to bring the automation of work to a high-quality result. And the reports module, which is very important for both the manager and the employee. With all modules, you will exercise reliable control in the management system.

The program for inquiries and order management allows each user to work under their own personal login and password. This will allow you to maintain a history of actions in the order management program. And a user with limited access can only see the information that should be edited only by him.

Our entire program for applications and order management is built on simplicity, conciseness, but at the same time the capacity of accounting. In this regard, when working with the management program for managing orders, you will very often come across a search window. If you are faced with such a window in the orders subcategory, filling out its search will give you orders specified according to your criteria. Without filling in the search data, you can display a complete table of orders. Convenient interface in the form of a table with different fields that you can search. You can add a new order or, if the order has similar data with any other, copy it and change only some of the data.

Returning to ease of use, when adding an order, you can control and manage in management and track each stage of work on the order, from its preliminary stage to implementation. That is, to carry out complete order management at your institution. You will be able to adjust the composition of the order and its payment. Output reports in the form of a quotation or order distribution, which are executed automatically in the control program.

By organization, you can keep records of every detail of the order, by money, counterparties and company profits. At the same time, it is important to know that you can see each action, both in relation to a particular day and the entire period. The program for time tracking and order management will help you control the work of employees on orders.

The order accounting system also allows you to keep track of the warehouse, buy and work with goods, and maintain orders. In the order management program, you can also maintain various types of management accounting: reports on money, customers, organization and warehouse. All this has an automated ordering system. To add a special report for your organization, you just need to contact our specialist who will make an individual setting for you.

Automation, analytics and reporting, work with each client, each order individually - all this is our program for organizing work to manage orders! A program for managing and maintaining orders, which will become your support in doing business!

Video programs for orders

By watching the following video, you can quickly familiarize yourself with the capabilities of the USU program - the Universal Accounting System. If you do not see the video uploaded to YouTube, be sure to write to us, we will find another way to show the demo video!

Anatoly Wasserman on the new version 5.0 of the USU program

In addition to the opinions of ordinary users about the USU program, the opinions of experts are now presented to your attention. Anatoly Wasserman was born on December 9, 1952. An engineer by education, graduated from the Odessa Technological Institute of the Refrigeration Industry. After graduating from the institute, he got a job as a programmer, then - as a system programmer. For the first time appeared on the screen in 1989, taking part in the club “What? Where? When?" and at the Brain Ring. He won fifteen consecutive victories in the television "Svoy Game" over the course of two years, from 2001 to 2002. and became the best player of the decade in 2004. According to the sports version of Svoy Igry, he became a five-time champion of Ukraine. Four-time Moscow champion in the sports version of Svoy Igry, bronze and silver medalist in 2017. Silver medalist of the "Experts", the World Games of Experts in 2010 in "Your own game".

Executive Management Supplement - The Modern Executive's Bible

Supplement to the program for professional managers: to develop business and increase income. A unique product developed at the intersection of two sciences: economics and information technology. No analogues

USU mobile application

With the advancement of technology, life is accelerating. Everywhere you need to be in time - because the faster you do things, the more you earn. For this reason, it is very important to have a feature-rich mobile app at your fingertips.

Alexander Druz about the Universal Accounting System

In addition to the opinions of ordinary users about the USU program, the opinions of experts are now presented to your attention. Among them is the first master of the intellectual game "ChGK" Alexander Druz. He was awarded the "Crystal Owl" prize for the best player of the club six times. Winner of the "Diamond Owl" prize for the best player. Received the title of champion of the television version of the "Brain-ring". In the TV show "Own Game" he won "Linear Games", "Super Cup", won the "III Challenge Cup" with the team, set an absolute record for performance in one game. Author and presenter of intellectual games and educational programs on various television channels.

Maxim Potashev on the effectiveness of the USU program

In addition to the opinions of ordinary users about the USU program, the opinions of experts are now presented to your attention. Maxim Potashev - master of the game “What? Where? When? ”, Won the Crystal Owl prize four times, twice world champion, three times champion of Russia, six times champion of Moscow, three times winner of the Moscow Open Championship in the game“ ChGK ”. According to the results of the general audience vote in 2000, he was recognized as the best player in all the years of the existence of the elite club, created in 1975. 50 thousand viewers of the program voted for the candidacy of Maxim Potashev. The "Big Crystal Owl" and the main prize of the jubilee games - "Diamond Star" of the master of the game were awarded. Member of the Board and since 2001 - Vice President of the International Association of Clubs. By profession - mathematician, marketer, business coach. Graduated from the Faculty of Management and Applied Mathematics, taught at the Department of General and Applied Economics at the Moscow Institute of Physics and Technology. In August 2010, he was appointed President of the All-Russian public organization "Federation of Sports Bridge of Russia". Leads a consulting company that helps various organizations solve problems related to sales, marketing, customer service and business process optimization.

Sergey Karjakin on tactics in business

In addition to the opinions of ordinary users about the USU program, the opinions of experts are now presented to your attention. Sergey Karjakin. At the age of 12, he became the youngest grandmaster in world history, which was included in the Guinness Book of Records. Won the Candidates Tournament. Awarded with the FIDE World Cup. World champion in rapid chess, world champion in blitz. Honored Master of Sports of Ukraine. Honored Master of Sports of Russia, Grandmaster of Russia. Received the Order of Merit, III degree. Member of the Public Chamber of the Russian Federation in the sixth composition. Repeated winner of children's and youth world championships and European countries. Winner and medalist of many major tournaments. Champion of the XXXVI World Chess Olympiad as part of the Ukrainian national team, Olympic silver medalist as part of the Russian national team. He showed the best result on his board in the tournament and received the first individual prize (on board 4). Champion of Russia with the best result on the 1st board. World champion in the Russian national team. Entered the World Cup semi-finals. Winner of a number of international tournaments.

Features of the program for the manager

Below is a short list of the capabilities of the USU program - the Universal Accounting System. Depending on the configuration of the software, the list of possibilities may change - becoming less or more.

The client control and management program supports the simultaneous operation of several users.
Each username of the user of the program that manages the accounting of clients is protected by a password.
By managing the program for managing orders, each employee can periodically change his password
The order management program will provide you with reliable accounting and control of all customers.
The program for monitoring and managing clients supports work on a local network through various network protocols.
It is possible to manage the application via the Internet, if there is a network of branches or if the manager wants to view management reports from home.
Working with the customer accounting management in the program, you can choose from the list of blanks the color scheme you like for displaying windows.
The title of the main window of the order management system will display the name of your organization.
When accounting for clients, each report will be formed with the logo and details of your company.
The management software that automates customer accounting supports multiple open windows that you can easily switch between using tabs.
We care about our clients!
Working with client control, you can set the name of your organization, contact information and details in the settings of the management and accounting program.
It will not be difficult for you to work with the application management program and automate your organization. The main menu of the control and accounting program is simple and clear. It consists of only three items: modules, reference books and reports. Modules are needed for everyday work, reference books are needed to customize the program for the specifics of your company, and with the help of reports, you can analyze the results of work for any period of time.
Taking into account possible holidays, the program can congratulate clients on their birthday or any other holidays.
When controlling customers, using mass mailing management, you can notify customers about promotions or discounts.
You can send SMS messages to mobile operators around the world so that customers can receive your notifications wherever they are.
Automation allows a manager to create a whole list of management reports.
The client management software audits the actions of each user.
Automating computer management and customer accounting, you will use a lock when editing any table record so that several employees working at the same time do not overwrite the information entered by another person.
The client base is simple and convenient. A quick search by first letters works in the help management program.
The management and accounting program takes into account and maintains data filtering.
Given the data, you can easily group them, and the resulting groups can be collapsed and expanded. In the software, new data can be added not only by the addition method, but also by copying the existing line.
When managing customer accounting, you cannot delete anything in the program by accident, a confirmation message will always appear.
In the management program that controls customer accounting, when information is removed from the system, a company employee will have to indicate the reason for the removal.
Controlling the work of the company, you can update any information yourself or set up an automatic update to always see the latest data.
The program supports data import. For example, at the beginning of work with the accounting and management system, you can load a list of customers.
Any analytical report can be printed.
You will be able to control the work of your organization at a new level. Each report can be exported in many well-known formats.
When exporting information to MS Excel, you can use the old and new file formats.
Almost all reports in a customer-driven management program are generated for a specified period of time, which allows you to analyze a specific day, month or year.
The program for automation of accounting and customer management can generate a report for each city if there are branches in different cities.
Let's start automating your company together!
USU software - Universal Accounting System also includes many other possibilities for managing your business!

Universal accounting software your data. Such as customers, sales, orders, partners, suppliers, contracts, shipments, payments, income, expenses, goods, finance, products, equipment, materials, components, etc. With whatever data you have, you can set up accounting. You will receive a program in which there will be only the data you need and there will be nothing superfluous. You can search for any fields that you added, restrict access to users, build reports and much more. In multi-user work, different users can be allowed or denied to see certain fields, columns, rows, functions, menu items, etc. The report designer allows you to create a variety of reports for all the data that is in your database.

Key features:

Setting up the data structure. Developing your configuration from scratch.
Adding your own fields. The program will contain only the fields you need.
Create your own formulas. For example, to calculate VAT, discounts, profits, salaries, etc.
Setting up cards. Arrange the fields on the card as you like.
Setting up tables. Include only the columns you need in your tables.
Filters. Search for data in tables by any field.
Access rights. Access rights to data by users and user groups: read, modify, delete.
Document templates. Such as invoice, contract, act, invoice, estimate, etc.
Reports. Almost like pivot tables in Excel. For any data in the database.
Data import. Any data that you have can be imported into the database you created.
Data export. Any data can be exported.
Reminders. For any fields of the Date type, you can set up reminders.
Multicurrency accounting. If your work uses multiple currencies, then this can be customized.

Changes in the program Universal accounting program 1.13.0.76 (07/08/2019):

When deleting a formula element with child elements with the mouse, the Access Violation error sometimes occurred.

Dmitriev Vladislav Leonidovich, Candidate of Science, Associate Professor, Associate Professor
Tuguzbaeva Anzhelika Rafailovna, student
Bashkir State University

INFORMATION SYSTEM
PROGRAMMING
ACCOUNTING AND PROCESSING OF ORDERS

The paper discusses an information system developed by the authors that allows you to keep track of applications and completed orders for a small private enterprise. The program has an intuitive user-friendly interface, easy to use, has been tested at a furniture manufacturing enterprise.

Software implementation of the method for the approximate solution of matrix games
Implementation of the telephone directory in the pascalabc.net language with the connection of the MS Access database
Some methods of the istream class in the C ++ programming language
Working with random access files in the C ++ programming language
Development of an assistant for systems providing e-learning

Currently, there are a huge number of programs that allow businesses to work with customers and provide an opportunity to accompany an order at any stage of its execution. However, most of them are either too complicated for an ordinary user, or use complex functions, or on the contrary, many of their functions are not needed when placing orders. It is often necessary to spend a lot of time in order to train staff, which leads to a significant investment of time. All this speaks of the need to create a program that provides a small business with the ability to perform the actions it needs in an easier way, especially in terms of accepting orders.

For accounting of clients of any private enterprise, large and complex databases and programs working with them are usually not required. There are often quite a few tools that allow you to perform basic operations with customers, such as placing an order, adding and changing customer information, tracking order fulfillment and information about him.

In such cases, writing a separate program, on the contrary, allows you to take into account various features of the enterprise, and, thereby, significantly facilitate data entry into the order accounting database. In this regard, in the proposed work, an attempt is made to develop such a specific program for accounting orders for a small enterprise. The program is implemented in the Delphi visual programming environment, using some ideas and approaches discussed in the works.

When developing the program, it was taken into account that the sequence of working with it must correspond to the steps for receiving and executing an incoming order, therefore, the program implements the following sequence of data entry steps:

Formation of a preliminary order. At this stage, brief information about the customer is indicated, including the last name, first name, patronymic of the customer, his address and phone number, the composition of the order (possibly wishes for the order), the time of departure for measurement. After entering the information, the order is saved in the order list.
Registration of a contract for the manufacture and installation. At this stage, if the customer agrees with the terms of the service, an order is made for the performance of work. Additional information about the customer is indicated, the time of registration of the contract and the delivery time are recorded. After that, the completed order is transferred to the customer list.
Fixing the execution of the order. At this stage, marks are made about the fulfillment of the order and it is transferred to the category of completed orders.

When placing an order, as well as during the execution of an order, there may be situations when it is necessary to enter some adjustments in the order. Therefore, it is necessary to provide that our program could provide such opportunities at any stage of production, starting from the moment the order is formed.

It is also necessary to add to the program the ability to track the expense and receipt of funds, at least in the simplest form.

To implement such capabilities, it is most convenient to describe structures for storing various data:

ClientDate = Record Number: String; Data_Beg, Data_End: String; FIO: String; Adres: String; Summ_All, Summ_Beg: Longint; Status: Integer; Sostav, Prim: String; End; (Record) ZakazDate = Record Data_Beg: String; FIO: String; Adres: String; Summ: Longint; ZamerTime: String; Sostav, Prim: String; End; (Record) BalansDate = Record Data_Beg: String; Summ: Longint; VidZatrat: Integer; Prim: String; End; (Record)

In addition, when working with data, it is most convenient to represent them in the form of a class structure, since in this case, it will be more convenient to perform various operations with them. Below are three classes that allow you to work with clients, orders and funds:

TClient = Class public CD: ClientDate; constructor Create; End; (Record) TZakaz = Class public ZD: ZakazDate; constructor Create; End; TBalans = Class public BD: BalansDate; constructor Create; End;

Since nothing can be said in advance about the number of orders and customers, it is best to work not just with individual customers, but with their lists. To do this, we describe the following class structure:

TListClient = Class public List: TList; Count: Longint; constructor Create; procedure Add; procedure LoadFromBase; End; TListZakaz = Class public List: TList; Count: Longint; constructor Create; procedure Add; procedure LoadFromBase; End; TListBalans = Class public List: TList; Count: Longint; constructor Create; procedure Add; procedure LoadFromBase; End;

Thus, the program will immediately after the start generate a list of customers and orders (directly from the database) in RAM. If the free amount of RAM is not enough, you can implement partial loading of the database (for example, you can skip loading already completed orders). In this case, when loading the databases, you must ensure that the database files are available.

After finishing work with the program, it should save all the results of work in database files on the hard disk.

It is also desirable to provide for the operation of the program from removable media, which was implemented in the presented work. The idea of implementation is very simple - it is enough to determine the location of the executable file of the program, after which it is already possible to find out the structure of the program directories (their location on the carrier).

The main window of the program can, of course, contain a standard top menu, but it is much more convenient and profitable to abandon it in favor of several buttons that perform its functions. There will be quite enough buttons: "New order" (for placing a preliminary order), "List of orders" (button for concluding contracts), "List of customers" (full list of customers and their orders, viewing active and completed orders), "Balance of funds" (viewing the company's cash expenditures). For the convenience of working and switching between separate pages, we will use a component that allows you to work with separate tabs - PageControl.

When realizing the possibility of tracking the monetary balance, its graphical presentation will not be superfluous. However, when such an opportunity is realized, a problem arises - it is necessary to distribute income in the figure by day. However, contracts concluded later than a certain period may be executed earlier than contracts concluded before them. Therefore, it is necessary to first select contracts from the entire list of contracts based on the expiration dates specified in them.

In this version of the program, the graphical presentation is implemented in the form of a diagram or a regular line (you can choose one of the presentation methods).

Also, to speed up the entry of information on the costs incurred by the company in order to fulfill its obligations under the order agreement, it is necessary to provide a standard list of costs. For example, for a furniture business, such a list may contain the following items: sawing, workers' payments, gasoline, purchasing materials, delivery services, and other expenses.

Let us now consider a version of the program designed to work with a furniture manufacturing enterprise. The program window is shown in Fig. 1. The upper part of the program contains the four buttons already noted above, as well as the buttons "Save database", "Enterprise Internet page", "Calculator".

Rice. 1. Program window with the "Client List" tab open

At the moment of start, the program displays the “List of clients” tab with currently active orders (Fig. 1). The tab contains information about the company's customers (with whom an agreement has already been concluded) and the composition of each order. The information can be changed as needed. In addition to active orders, you can display orders here: completed, overdue, 3 days before installation, all orders.

When a new order arrives, it must first be registered in the system, for which the "New order" button is used. The required data is entered into the form shown in Fig. 2.

Rice. 2. Program window with the "New order" tab open

After confirming the order (the "Save order" button), the entered order will be displayed in the "List of orders" tab (Fig. 3). Here you can make changes to the order, as well as delete it if the client refuses the services of the company. If the customer wants to use the services of the enterprise, then he must be transferred to the category of customers, for which he needs to click the "Place an order" button. As a result, a window for placing an order will open (Fig. 4), in which you need to specify the contract number, the start and end date of the contract, and other provided information. After placing an order, the customer becomes a customer and can be seen in the "List of customers" tab.

Rice. 3. Program window with an open tab "List of orders"

Rice. 4. Window of the program "Checkout"

The tab "Balance of funds" (Fig. 5) allows you to take into account the costs associated with production.

Rice. 5. The program window with the "Balance of funds" tab open

From the description of the program, it is clear that it easily allows you to keep track of the company's customers and is easy to use (you can train any manager to use it). Nevertheless, it has everything you need to keep track of the customer base, view and change orders. Compared to other software products, the written program has the following positive features: it allows you to keep track of clients at a high level and relatively simple; convenient work with all orders at the same time; overview of active and inactive orders, individual wishes of the client; calculation of cash expenses and income of the enterprise.

The described program is very convenient and mobile in terms of organizing online orders on the Internet. The contacting potential client is immediately included by the consultant in the list of customers. The work of the program has been tested in a small furniture manufacturing enterprise, and has proven itself well.

Bibliography

Bobrovsky S.I. Delphi 7. Training course. - SPb .: Peter, 2004 .-- 562 p.
Dmitriev V.L. Theory and practice of programming in C ++. - Sterlitamak: RIO SF BashGU, 2013 .-- 308 p.
Dmitriev V.L. Step-by-step development of classes in the Delphi environment when teaching programming // SMALTA. 2014. No. 3. - S. 70-76.
Dmitriev V.L. Information system for recording the progress of correspondence students // Modern technology and technology. 2014. No. 12 (40). - S. 90-95.

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Warehouse accounting in Excel (Need help creating a material database)

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Creating a database in Excel for clients with examples and templates

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How to maintain a customer base in Excel

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Excel range of values

Initially, "Electronic order" was developed to automate the order processing... Therefore, this is one of the strengths of ezCatalogCMS.

Thanks to it, you do not need to constantly log into the administrative panel of the site, you are afraid of browser errors, disconnection of the Internet and other network troubles. You can process orders of the online store through the intuitive interface of the program and assign clients to managers.

Order processing consists of 5 important functions:

Customer magazine;
Newsletter to clients;
Sales representatives;
Order journal;
Exchange with the server.

Customer magazine

All buyers are displayed in the customer log. In it you can get list all clients and sort by specific parameters (number, status, city, and so on). Each customer has a card in which you can change information, details, add discounts and markups. You can also add a client manually through the log.

Newsletter to clients

With this function you can create a mailing list for specific clients. The mailing lists indicate the topic, stylized text and attach files. Before sending, you need to configure mail in the "Electronic order".

Order log

In it you can sort all orders by period, cities, statuses, number and other parameters. It is possible to attach contracts to orders and go to detailed information about the client. You can generate an invoice, change the status and upload data (save) to excel.

Sales representatives are used in android applications and in client programs and are not used in the online store. Most often this is used for wholesale.

The exchange with the server allows you to upload new orders.

If you need (or already have) several online stores, then all orders can be received and processed through one program. It's comfortable.

You have questions? Are you missing some features? You can tell us about it!

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