Law enforcement agencies also have their own contact center to work with citizens of the Russian Federation. The telephone is used by different segments of the population from different regions of the country, so the operating mode is around the clock.
"Hotline" of the Ministry of Internal Affairs
The main purpose of the contact center of the Ministry of Internal Affairs is to promptly alert citizens to law enforcement officers about ongoing criminal events.
Subscribers can also report facts of giving a bribe to an official or criminal fraud.
Also, in each region of the country there are “helplines” distributed throughout the cities. Thus, any citizen can quickly contact the Ministry of Internal Affairs.
All calls to local numbers are chargeable, the cost is charged depending on tariff plan subscriber's telecom operator.
Alternative methods of communication
If the user cannot use the phone for communication, there are other options. The official website of the Ministry presents detailed information about other ways.
The easiest way is to use the form on the website to send a request to the contact center of the Ministry of Internal Affairs. The visitor selects the “Receive requests” item located on the right side of the page.
The screen will display a list of all available departments of the Ministry of Internal Affairs, which can be contacted using the form on the portal. The client selects the option he needs and clicks the “Continue” button.
The next page will provide the text of the instructions for considering applications from citizens of the Russian Federation. It is recommended that you familiarize yourself with it by activating the “I have read the information” button, and only after that click “Submit an appeal.”
Now the client can fill out the form electronically. In the first field, we indicate the addressee’s information: the position and full name of the Ministry of Internal Affairs officer to whom the request is sent.
The second field contains information about the applicant: individual or legal.
If a citizen has already applied via this issue, that is, separate fields in which the department and date of treatment are indicated.
At the end, the client expects a captcha that verifies the user, and then we press the “Submit request” button.
As an alternative, you can also use the application on the mobile version.
The application is available on the following OS:
Using the program, the user can quickly contact the nearest law enforcement department or local police officer, get advice or general information, as well as submit your application to any department of the Ministry of Internal Affairs.
