How to check your mts tv personal account. If the debt arose without your participation

For quick access V personal account home internet and TV you need to enter a nameuser and password in the appropriate fields if the user is registered in the account.

Otherwise, you must first register in your personal account.

To register, you will need to click on the link below and enter the following information:

Read the service agreement;
Choose your legal status;
Surname;
Name;
Surname;
Passport series;
Passport number;
Date of birth;
The authority that issued the passport;
Passport issue date;

Not everyone knows that the well-known company MTS provides its customers with not only services mobile communications. Not long ago they introduced new functionality that is spreading well throughout the service market.

It's about about television, home Internet and MTS personal account, which allows you to manage all this without leaving your home.

MTS personal account

Many people are accustomed to the fact that when a problem arises with communication or it is necessary to change the tariff plan, they have to contact the operator’s branch or call the support service. However, in 2018 it is not at all necessary to do this. Most modern communication providers, including MTS, offer their clients to use the personal account function, which allows them to perform all the necessary manipulations with their services.

The list of capabilities that the user of such a function receives from the operator is as follows:

View the payment statement.
View the list of available connections tariff plans.
Switch to another tariff or activate an additional option.
Provide detailed information on the use of Internet traffic.
Transfer money from one personal account to another.
Select antivirus software and install it on your computer or smartphone.
Contact support online.
And much more.

The personal account is provided to users free of charge. The procedure for registering it depends on what services you use. You can register a separate account for your phone, or you can register it together with the Internet and TV.

Go to the official MTS website: mts.ru.
On the right, in the upper corner, find the menu “My MTS”, “Login” or another characteristic button.
Here you can select the type of service that is provided to you. This could be mobile communications, home Internet and television.
In this case, we will need the “Mobile communications” item. To log into your profile, you first need to register and select services to connect to.
IN new page request New Password via message.
Here you need to enter your number and receive a password with which you can log into your account later.

After completing these simple steps, you can enter the office and perform all the necessary manipulations.

It is worth noting that you can access your profile not only through the website on your computer, but also using an interactive set-top box, which is provided when you connect to television. Moreover, for this you do not need to enter a login and password, since the set-top box is already registered to your agreement.

All that remains is to enter the desired menu and enter your first and last name. The most successful function when used this way is to add subscription fee, because you no longer need to go to terminals and the like.

Lost password from personal account

Anyone can find themselves in a situation where the password to access their personal account has been lost. Therefore, you should immediately write down all your passwords in a reliable notepad that will not be lost.

If you have lost your mobile account password that was sent to your phone number, then the procedure for recovering it is as simple as possible. Just click on the “Receive password via SMS” button again and the previous one will be reset.

In another case, when the login or password for your home Internet or television has been lost, you will have to contact the service technical support. The call will be free. However, be prepared for the fact that the operator may request some passport data that will be required to restore access.

Home Internet and TV

The company provides a wide selection of tariff plans from which you can choose the most suitable one for each family. You can connect Internet or TV separately by selecting maximum speed or the number of channels, or connect these services in a package, saving significantly.

In addition, you can connect many additional options that will improve the experience when using the services. For example, you can connect to the Digital Multiroom service, which allows you to connect television to several TVs in the house at once.

There is no point in describing each tariff plan and its details, since this information is contained on the official website (mts.ru -> Tariffs). List affordable tariffs depends on the region in which you live. Therefore, you can always go to the MTS website and choose the most suitable option for yourself in terms of price and options.

Connecting your home Internet and TV can be done in several ways. You can call the support service and leave a request, contact the nearest MTS office or order a connection using the official website. Let's look at the last method:

Go to the official MTS website (mts.ru).
In the upper right corner, find the “My MTS” or “Personal Account” or “Login” menu.
In the appeared context menu You must select the “Home Internet and TV” item.
After that, click on the “Registration” button and enter the required data in the registration form.
The system will automatically check the address you entered to see if it can connect.
If connection is possible, you will be asked to select a suitable tariff plan and schedule a convenient time to install the equipment.
All that remains is to wait for the company’s specialists, who will lay the cable directly into the house or apartment, and also install the necessary equipment. This could be a router for the Internet and an interactive set-top box for television. As a rule, this equipment is included free of charge with the tariff plan, but not always.

As a rule, the masters arrive quite quickly. Within a few days you will be able to use the Internet and watch TV.

As mentioned earlier, your personal account is suitable not only for telephony services, but also for managing your home Internet and TV profile. Here you can:

Perform balance manipulations. You can top it up, track the balance, and also get detailed information on the use of funds.
Receive a statement or payment receipt.
Check the current tariff for Internet or television. Change it. Select additional options for the Internet.
View the list of available television channels. Add a new channel package. Connect additional options. View a map of TV coverage areas.
Participate in bonus program. Track your bonus balance. Exchange bonuses for attractive gifts and discounts.
Possibility of switching to a credit type of payment with the ability to use services even with a negative balance.

Temporary blocking of Internet and TV

Sometimes it becomes necessary to block receiving services for a certain time. For example, a subscriber leaves for work for several months and does not need services for this period. To do this, you need to familiarize yourself with the blocking conditions:

Blocking can be done for a maximum of 30 days per year, and this function can be used only once per year.
You can block it using your personal account or by contacting support.
If the subscriber does not have a home Internet connection, the function will not be available.
During the blocking cash for the use of services are no longer debited from the subscriber's account.
This service is paid and the cost depends on the region. The user's account must have sufficient funds to pay for the blocking.
The function is automatically disabled upon expiration of the selected period or earlier if the client so desires.

If you have been using mobile communication services from MTS for a long time, and are also looking for a good home Internet and television provider, then you should pay attention to the provision of these services from the same company. Thanks to the information you have studied, you can easily connect the services and try them out for yourself.

In order to check the MTS Internet balance, it is not necessary to visit the operator’s office every time or call the Call Center. Here you will find full instructions, how to log into your MTS personal account and gain access to the status of your personal account in no more than 30 seconds. Without waiting, long mouse clicks and queues.

Where to find your personal account and how to get there

You already have the password for your personal account. And it is spelled out in the contract that was concluded when connecting to the Internet. Remember where you put it, find it and continue reading.

So, before you check your balance, carefully examine the agreement for your login and password. This data is necessary in order to access your personal account. Further developments have two scenarios:

You have found all the data and are fully prepared to register on the site. In this case, go to the page lk.ug.mts.ru/#/auth/login in your browser. Here you can find out the account balance and pay for home Internet and TV. Detailed instructions– through the section (you can simply go to it in the table of contents).
Your search has failed. There is no login or password available. Then read how to get a new password in the next section of our article.

How to recover your personal account login information

There are several options if you have lost or damaged the agreement and want to recover your login/password:

In your browser, open this link - customer.comstar-direct.ru/zpublic/information?src=lost_password (it is accessible even from a tablet). You will be asked to enter either a login, a password, a phone number, or an email.
To obtain a new password or restore your details, visit your nearest MTS office. You can find out the address at the following link - mts.ru/mobil_inet_and_tv/help/mts/offices/. If the contract was drawn up in your name, take a copy of your passport with you. If the agreement with the provider is registered in the name of another person, you will need a power of attorney on his behalf, certified by a notary. Also, don't forget a copy of the owner's passport.
To receive a password for your personal account, send email application for reinstatement. Here is the shipping address - [email protected]. You can find samples of such documents here: corp.e-burg.mts.ru/help/doc/doc_fix_svaz/ (section “fixed line”).

Attention! You won’t be able to get a password and find out your MTS home internet balance if you go to the MTS website, which is intended for mobile users.

How to find out your Internet balance through your personal account

Just in case, let’s duplicate the address: you need to go to the link lk.ug.mts.ru/#/auth/login. You will see a half-blank screen with a small square shape. There you need to enter the data specified in your agreement (username and password).

You can see your balance immediately after logging in - it is displayed on home page site. Therefore, in order to find out whether there is a debt on your account, you do not need to go to other menus.

Also the balance on MTS and the account for cable television replenished in the following ways:

From an electronic wallet (for example, Yandex Money or Webmoney).
At the Russian Post office.
Through an ATM (Sberbank of Russia).
Using Internet banking (in your online account or in mobile application, which most companies have).
In any payment terminal.
By filling out the regular receipt that comes in the mail.

Attention! Before you deposit the amount, check out the system commission for fixed-line communications. After all, even a few rubles may not be enough to pay for Internet for the whole month.

How to check the account balance using the digits of the contract number

In order to check the balance by contract number, you need to go to bill.utk.ru/uportf/arm.pl. This is a page of the official MTS website, where you can find out your account balance without having to enter your personal account. However, you cannot manage services from it.

The MTS company offers its users not only communication services and mobile Internet, but also provides many customers with home Internet and television. Today, almost any subscriber knows how to check the balance on an MTS phone and get any information regarding their number and package balance. However, not every client knows how to find out the balance of their MTS home Internet. In today's review, we will tell you about ways to check your home Internet account, and also from the article you will learn how, if necessary, you can top up your home Internet balance.

Ways to check balance

There are several ways to find out your MTS balance on the modem:

through MTS Personal Account;
through the office telesystem center.

You can also view the status of your account through terminals. For example, information can be viewed at any ATM for Sberbank payments. To get the required data on the screen, simply click on the corresponding mobile operator, select “Home Internet” and after entering the password and contract number, the information you need will appear on the screen. By the way, here, if necessary, you can top up your balance.

It is also possible to check the balance of funds using a digital contract. To do this, you need to go to the page bill.utk.ru, select the required item, and after entering the necessary details, press the “Check balance” button. However, it is worth clarifying that through this address you can only find out the balance of funds; it is not possible to manage your account through this site.

Now let's take a closer look at how to check the MTS home Internet balance using the first two methods.

Checking your MTS Internet balance via a computer will not take you much time. First of all, subscribers of a mobile operator need to know that it is unnecessary to come up with a password and login on their own, since they are already specified in the contract. That is why it is worth carefully studying the agreement concluded with the television system for the supply of Web services.

Once you have found your login information, you can start checking your Web balance:

First of all, you will need to go through a simple registration. To do this, go to the page lk.ug.mts.ru and enter the login information assigned to you;
After this, you will immediately be redirected to your Personal Account, where you can find out all the information about the status of your account. If there are insufficient funds in your MTS personal account, you can immediately deposit the required amount of money on the spot.

In the same way, you can control how to view the balance of your home Internet through this MTS TV website. A detailed description of working with the site can be found on the main page of the site, in the “Table of Contents” category.

But if you have forgotten your password or login, and it is not possible to find the document, you will have to order the restoration of your login data.

In fact, there are several ways to restore access:

through the website: customer.comstar-direct.ru (the link is available from both mobile and stationary devices). To receive new login information, send email with a statement to the address [email protected]. Application samples can be found by following the link: corp.e-burg.mts.ru, in the “Feedback” section;

Important! You won't be able to get a new login password if you use email addresses, intended for mobile subscribers TV systems!

through the office center of the mobile operator. In this case, you will need to take your passport with you. If the contract was concluded for a third party, then you must have in your hands a notarized document with the signature of the person who ordered the Web services. In addition, you will need to provide the company manager with copies of his passport.

Checking your MTS home Internet balance through the company's office is a time-consuming method. Many subscribers are frightened by this method of control, due to the fact that MTS mobile communication stores are not always at hand. For example, for residents of remote corners of Russia, the method is inconvenient because there may be only one such center for the entire city, and besides, it is usually not located in the most convenient place. And residents of big cities are not so much afraid of the trip to the phone shop as they are of standing in traffic jams for hours.

That is why checking the MTS Internet balance through the office center is ordered only in desperate situations, for example, when the contract and password are lost, and the subscriber is not able to restore them on his own.

So, if you still decide to find out your home Internet balance through the office and you are not afraid of wasting time, then you can find out the MTS home Internet balance right on the spot. In this case, all that is required of you is to have a passport or a notarized power of attorney from the owner if you plan to check the balance of money in another user’s account.

Having arrived at the office center, go up to any manager and tell him the essence of your question. After checking the documents, all the information you are interested in on the Web account will be provided within a few minutes.

You can pay for the use of Web connection services at the nearest TV system store. To do this, you will need the same documents as in the previous case. Once at the salon, inform the company employee about the purpose of your visit and provide the necessary documentation for verification. After checking your personal information, the manager will make a statement of your balance and announce the payment amount. Payment is made on the spot.

Important! Don’t forget to take receipts, because if any disputes arise, they can be very useful to you!

You can also pay for the service through a Sberbank payment terminal. To do this, select the “Internet” button and find the “Home Internet and MTS TV” subsection. After clicking on the indicated icon, you will see an empty form in which you will need to enter your payment details (personal account). After this, insert banknotes into the slot of the same name, after the device determines the amount, press the “Pay” button and collect the check.

You can also pay for a high-speed connection using your personal account, just not a mobile one, but one provided for home Internet users. After entering your login and password, go to the “Top up” category and deposit the required amount.

Here you can transfer money from various payment systems:

via online or Sberbank plastic card;
through payment online services Yandex Money and WebMoney.

You can also pay for the service at any post office"Post office". To do this, you will need to fill out a payment receipt, indicating your details and the recipient’s details. You can read more about this method on the company’s official website.

Important! Whatever replenishment method you choose, first familiarize yourself with the commission set for the transaction. Because if your Web balance is not enough for just one ruble of the fixed amount, the high-speed service may simply not be connected.

MTS is a large operator that offers its users mobile communications, Home Internet, and TV services. It is difficult to imagine a modern person without mobile phone and wired Internet. Certainly, cell phone Almost everyone needs it now. This is a convenient and already familiar means of communication that almost everyone can use. It will not be difficult for anyone to check the balance on their mobile phone account. Simple command and the balance is displayed on the tap or sent via SMS. What should Home Internet users do? We'll tell you how to check your home Internet balance from MTS using personal account and more.

Why do you need to know balance?

Most modern home Internet plans are unlimited. By paying a fixed amount, the subscriber receives the right to use all resources of the Network without limiting traffic and debiting additional funds, but it is necessary to know the status of the account in order to:

replenish your balance on time and avoid service disconnection for non-payment;
find out the amount required for crediting (if you previously paid an amount higher than required by the tariff).

How to check your account balance

When connecting to the wired Internet, each subscriber receives his own number (personal account); using the personal account, you can make transactions under the agreement and check the balance. In order to find out the balance (Home Internet from MTS), you can use any option:

go to the subscriber’s account on the website, fill in the login (personal account number) and password fields (they are issued at the time of conclusion of the contract). Information about your account status is displayed on the main page of your personal account.
contact the MTS call center, provide the personal account number and full name of the owner of the agreement;
contact any office of the company (owner with passport).
check your account status at the payment terminal. Some companies (Sberbank, etc.) provide the opportunity for MTS subscribers to see their account status on the terminal screen. To do this, when paying, you need to enter your personal account and password, the information will be displayed.

The easiest way to find out the password is on the MTS website:

through search engine find the MTS website or register in address bar: www.mts.ru;
in the upper corner (right) select “My MTS”;
in the pop-up window - Home Internet and TV;
choose locality, in which the service is connected;
press the “login” button;
register a login and password (from the contract or subscriber directory);
see the data on the start page.

If data (password, login) is lost, the owner of the contract needs to go to the communication salon or call MTS 0890 or 88002500890.

To log into your account using your account number, you must enter your personal account number and password. Used for authorization in the Personal Account by those subscribers who have connected Home Internet and/or TV from " Mobile TeleSystems" To log in to your mobile use your number And password. When you request a password, you will receive it via SMS; if you forget it, you can order again.

Entrance in your personal account is possible both by personal account number and by number mobile, and, of course, through social networks which is popular today. Last method authorization is only available if you were one of the first to log in, only then can you link one or more social networks to LC. This way, you can then log into it with one click of the social network button. Don't forget that to confirm synchronization with any of the social networks, you will need to enter a special code that will be sent to you SMS to mobile. In addition, at any time you can unlink the social network, and then logging in through it will become unavailable until you link again.

Login to MTS Personal Account via Personal Account - features

Account number, which is login to log in to your personal account, look at Agreement, concluded with MTS in connection with the connection of Home Internet and (or) Television in the company’s salon or at home when visiting a specialist. Password you can see it there.

Pass registration in LC using personal account You can do the same as you log in, the only difference is that you are logging in for the first time. Obtaining an access code is also possible in SMS after request.

Features of MTS personal account with personal account login

By logging in or registering your personal account number in your personal account for Home Internet or TV, you will be able to use the following features:

Examination balance, view expenses, details and applications.
View detailed description current tariff fee and its features, active options, discounts and number of bonuses.
Receipt is available to mail and listening to messages you leave, if any.
Browsing notifications. LC provides the opportunity to gain access to each SMS, MMS, to them reading V this service, and not on a mobile phone, although you won’t be able to answer them here, but only from your phone.

Services of the Personal Account MTS personal account

In addition to viewing all the information described above, you can also access various services and use them, and also activate and deactivate them yourself. These services are as follows:

Convenient payment. Select and pay for the desired product through the Internet banking service to which you will be directed.
"Beep". Control the melody that sounds instead of regular beeps for subscribers calling you. Choose your favorite musical composition or joke and install it.
Auto payment. Set up automatic payment and connect bank card to debit money from her for payments. Choose a convenient schedule for automatic balance replenishment, make the settings you need.
Mail access. You can get your own here mailbox and access to the mail service. If you are not satisfied with mail from mail or Yandex, then take advantage of this offer.
Subscriptions. This is an important and useful benefit. Sometimes it happens that you activated a subscription by mistake and daily debits are made from your balance. And here you can see active subscriptions and deactivate them at your request.
Internet assistant. There are available: blocking a number if you lose your mobile or SIM card, sending SMS for free, setting up call forwarding and other services.
Search available. Parents are given the opportunity to find out about their child’s location when setting up a beacon. It is also possible to monitor vehicle companies.
Bonus program. View the current MTS Bonus and get full access to this program. For example, you can top up your mobile balance with bonuses or be rewarded in some other way.
Backup memory. Save various information from mobile: call history, contact details, all SMS and MMS, music, videos and other files. Such storage will help you a lot; if you suddenly lose your mobile phone, you can easily restore all the data and files that were on it.
Suggestion board. Here you can write your suggestions or any wishes regarding the personal account or other aspects of service.

What to do if you have forgotten your personal account or password from your MTS Personal Account

Don't worry, because you can restore access to your account in the following ways:

Call the customer technical support service at 8-800-250-08-90. As with other numbers starting with 8-800, the call will be free provided that you are calling from the Russian Federation. But you are unlikely to call technical support from international roaming on TV and Home Internet issues.
Visit your nearest communication salon company, having passport, and contact a specialist for help with a request to obtain a new password from your personal account.

As you now know, logging into your personal account using your personal account is not at all difficult. You only need to know the account number and access code or password, which you have or, if you forgot/lost, you can easily receive via SMS when you contact the number hotline or in the nearest MTS elephant.