Problems downloading apps from Google Play are common on devices running Android 4.1 or older. If Android does not download files, check the availability of free space, the integrity of the file system and the latest version of Google Play services.
The error also occurs in built-in browsers, but Google Chrome and Opera very rarely write about failure to download music, images or games. It’s worth noting right away that in most cases the problem is solved by clearing the system program cache.
There are two groups of faults why information is not downloaded: hardware and software. In the first case, the data may not be loaded due to memory corruption. The situation applies to external SD cards, cheap models of which fail at the most inopportune moment. If you specify the SD card folder as the target folder in the browser, the program will generate an error at the beginning of the download.
Among the software reasons, we note:
- Lack of free space on the internal storage is perhaps the most common problem on most smartphones. On inexpensive devices, the memory quickly fills up, and the browser is unable to independently change the save location to the SD card. To fix the problem, go to Google Chrome settings, then General, and then select a folder on your memory card. In Explorer, external memory is usually designated as SD Card 1.
- Google Play error is a common problem on older phones. On Android older than version 4.0, applications and games were not downloaded regularly, and the Play Market showed “Error Code 5.” To fix the problem, clear the cache of Google services and the store itself.
- System message "com. android. browser" has stopped. Error in the built-in web client of the Android system.
In some cases, the files don't even start the download process, but usually a runtime error appears at the end of the download.
Problem Solving
If files from the Internet are not downloaded to Android, determine whether you are using the system’s built-in browser or third-party software. Android below version 3.0 generally does not support downloading files using the built-in web surfing client.
- Try clearing Opera or Google Chrome cache. To do this, go to the smartphone settings, then open the “Applications” tab.
- Find the required program and click on its icon. Tap "Storage Usage". On Android 7.0 and newer, there are 2 memory-consuming tabs at once - one for the RAM, the second for the built-in permanent memory.
- Click "Clear cache" and confirm the selected action. If you still can’t download the information, click “Clear data”.
Important! Clearing data will delete all information - history, saved passwords, cookies and image cache. If possible, synchronize your browser with cloud storage before deleting.
- Try reinstalling the web surfing client if the above steps did not help. To do this, open Google Play, then “My Applications”, find your web client, tap “Delete”. Once the uninstallation process is complete, click Install.
Sometimes the inability to download is caused by bugs in the latest version of the browser. Try using an alternative option to access the Internet and wait until the developers release a patch containing fixes.
Applications
If you were unable to download the file, but you can access the SD card through Explorer, use a third-party download manager.
- Go to Google Play. Type “Fast Download Manager” in the search bar. Click Install.
- Fast Download Manager is equipped with a built-in web client; to use it, open the application and tap on the “Browser” tab.
- Open the page from which you need to download information and click on the download button. Saving always occurs in the “Download” folder on the internal storage.
There are quite a lot of applications with similar functionality available on the Play Market, try installing a few and choose the ones you like.
You cannot change the download folder in this program; Turbo Manager and DVGet have this ability. All programs are free and available on the Play Market.
Hard Reset
If Android still does not download files, remember whether the device was flashed with a third-party version of the OS and whether Root rights were installed. Some firmwares begin to work incorrectly over time, which affects the functioning of the Android system. In this case it will help.
- Turn off your smartphone after backing up important information to the cloud or SD card.
- Turn on the gadget in “Recovery” mode. To do this, hold down the lock button and “Volume up”. When the Android logo appears on the display, release Volume Up. The combination may differ on different models; look for the desired one in the gadget topic on the w3bsit3-dns.com forum or similar.
- Select the "Wipe data/Factory Reset" option. All data from your Android phone will be deleted. The device will be reset to factory state, which should resolve the issue.
Conclusion
Information on Android may not load due to software or hardware reasons. In most cases, clearing the browser cache or checking the functionality of the memory card will help. A solution to this problem is also possible using third-party download managers available on Google Play. If the problem persists, perform a full reset or contact a service center.
Video
Despite the prevalence of third-party resources with programs for Android, the main source of applications for this operating system remains the built-in Play Market. While providing convenient access to a centralized database of proven software, the Play Market cannot, however, boast of 100% reliability and stability. There are many examples of the Android Store not working correctly. Thus, users often complain that applications from the Play Store are not installed or are not downloaded at all.
There may be plenty of reasons for this: settings failure, bugs in the Store itself, problems with the Internet connection, the presence of viruses, difficulties in unifying the platform for different processors, and much more. Due to the many potential causes, it can be difficult to determine the source of the problem; you often have to act at what is called the random method, trying one thing or another. Now let’s imagine that you have exactly this situation, and you cannot immediately determine why applications from the Play Market are not downloaded. In this case, you need to start your search with the simplest thing.
To eliminate the consequences of temporary failures and malfunctions, reboot your device. This may seem very obvious to some, but this is the method that often allows you to restore the normal operation of applications, including the Google Store.
Lost system settings
If rebooting does not help, step by step check that all system settings and Internet connection settings are correct. Firstly, make sure that the date and time are set correctly on your phone, secondly, you must be connected to your Google account, and thirdly, the Internet connection must be stable.
If the download does not start or after a while the message “Waiting time has expired” appears, it is highly likely that the problem lies with the Internet connection. If the Play Market does not download applications via the mobile Internet, check whether there are restrictions on mobile traffic. This can be done in the “Data Transfer” or “Traffic Control” sections.
Using modified versions of the Play Market
If possible, avoid using modified or hacked versions of the Play Market; they may often not work correctly. If you are using such a program, uninstall it and update it to the latest version.
Accumulation of conflicting temporary files
Another and very common cause of such problems with the Google store is the accumulation of temporary data in its folders and cache. Go to the application management section, find Google Play there, stop it and clean it by pressing the “Clear cache” and “Erase data” buttons. We do the same for the Google Play Services and Google Service Framework applications.
As an additional measure, it is recommended to go to the section Accounts - Synchronization and uncheck all the checkboxes there. After this, the smartphone must be rebooted, re-checked in the synchronization section and rebooted again.
Thanks to these simple manipulations, you can eliminate most of the problems that arise in the Play Market.
Bugs with Google Play updates
It is possible that the Play Market does not download applications due to the presence of some bugs in its update. Try rolling back to the previous version of the Store, to do this again, go to the application management section, find Google Play there and click the “Uninstall updates” button.
Additionally, you can try uninstalling updates to the Google Play Services and Google Service Framework applications.
Problems with Google Account
The Play Market is closely linked to the user's Google account, so it wouldn't hurt to rule out problems on this side as well. Try it first. To do this, go to settings, open the “Accounts” applet, highlight the Google entry, call up the menu for it and select the “Delete account” option.
Reboot your device and log in again. Alternatively, you can create a new Google account and sign in with it. If the smartphone does not download applications from the Play Market even after that, the cause of the problem must be looked for on the device.
Low memory
Applications may not be downloaded or installed if there is little physical memory left on the device. Make sure there is enough free space on your phone, otherwise delete or move some data to the memory card. To remove temporary files, you can use a program like CCleaner or Clean Master. If the amount of space freed up with their help is small, move some of the applications to an external card. To do this, go to the application management section, switch to the “SD card” tab, tick the desired applications and click the “Move to SD card” button.
After transferring to the card, widgets of some programs may stop working. It is also undesirable to transfer system applications to external media.
Regional and age restrictions
Games and applications may also not be downloaded from the Play Market due to regional restrictions. In this case, the user usually receives the message “The application is not available in your country.” It is not difficult to bypass this blocking. There are two options. The first option involves using a VPN service, the second involves downloading the installation APK file of an application or game from a specialized resource www.apkmirror.com(APKMirror). You can also use the service apps.evozi.com, which allows you to “straighten” links to Google Play applications.
Unknown error code 24
A user may encounter this error when trying to reinstall an application that was previously uninstalled. The cause of the failure is the program files remaining in the system folders. The error is resolved as follows. You need to go to the system folder /data/data/ and delete from it a directory or database file containing the name of the application being installed. Root rights are required to perform this operation.
Download queue
It is also worth noting another common malfunction in the Store - applications are not downloaded from the Play Market, and the Store writes “Waiting for downloading”. In general, this is normal if the user is currently downloading and installing multiple applications. A message may also appear when, for some reason, an application is temporarily unavailable in the Play Store. It's a different matter when the message does not disappear for a long time, which usually indicates a download order error. In most cases, the problem can be resolved by simply clearing the download queue. Launch the Play Market, go to the “My applications and games” section, find stuck downloads there and delete them. If the error continues, clear the Play Store cache and temporary data by first stopping the Store.
Many of the errors have a code that can be used to determine the cause of the problem and take appropriate action. For example, an error with code 403 most often indicates a conflict between two accounts on the same device; errors 194, 492, 413, 495, 498, 504 indicate the presence of “extra” files in the cache and Play Market directories, as well as Google Services programs Play" and "Google Service Framework". These errors can be resolved by clearing the cache and application data. But fixing error code 491 needs to start by deleting your Google account.
And finally, a radical method is to reset the device to factory settings. Like flashing, this is an extreme option and it makes sense to resort to it only when other methods have not brought the desired result.
The tablet has long and persistently occupied an important and integral part in the life of modern humanity. Previously, all the benefits of the Internet and electronic devices could only be used at home using a computer. Today this is not at all necessary; a portable tablet computer can be used anywhere. With its help, business people successfully conduct their work process; users have the opportunity to communicate with each other through social networks, play games, and read books. But what to do when the tablet does not download the necessary applications? This poses a real problem while using the gadget. The installation of the application begins, at one moment a window pops up on the screen with an error number or just an error.
The main reasons why the tablet does not download applications
Most often, users use the play market program; due to its prevalence and demand, it has become the cause of numerous errors and bugs. Delving deeper into this problem, every specialist understands that there are not many reasons why the tablet does not download from this application. Developers are well aware of these problems, but to completely eliminate them would require an incredible amount of work, which could cause even more bugs. Therefore, users have to cope with this problem on their own, referring to recommendations from specialists.
Procedure
To be able to download games, programs and other information to your gadget again, try following a few of the following recommendations:
- reboot the device. Often it is this manipulation that allows you to restore stable operation of the application;
- The reason that the tablet does not download applications may be insufficient memory. The presence of large programs and games, music in the memory can lead to incorrect downloading, which provokes an error. Free up memory from unnecessary files and programs and try the manipulation again;
- Often the cause is the Google Play application. At one point it simply stops working correctly. You need to go to settings, select “applications”, then click on Play Market, clear the cache and erase data;
- nothing worked anyway? Then try uninstalling the updates and returning the old version of the application. Then you should try downloading the game or program again;
- The fact that the tablet does not download files may be due to a weak Internet connection. You can check access to the Internet using any other browser. Go into it and try to go to any site. Are you loading via Wi-Fi? Then turn it off and on again. If via 3G, then turn off airplane mode;
- set the date and time. If they are installed incorrectly, then the play market cannot work at all. To do this, go to the Android settings, in the system section, select setting the date and time. The best option is to synchronize time over the network. Synchronization also does not always function stably; if the time is set incorrectly, then the tablet will not download to the memory card again. In this case, simply turn off synchronization and set the date/time manually according to the prompts on the screen.
After the completed manipulations, the Android OS of the tablet still does not download files? Contact the service center, experienced specialists will help you solve this problem.
Android stopped downloading files
You can purchase the most expensive and productive smartphone, but it is not immune to errors and problems. How to solve this problem quickly and without flashing the device? Let's try to figure this out.
How does the crash occur?
The problem occurs when you try to download a file from an Internet site through your browser. The download process slows down, the speed drops, and the download freezes. Sometimes the file does not want to be loaded entirely and does not want to open. Loading error, Loading failed, or the file downloads to 110, 120%, endless wait for loading. The problem is mainly observed in the Google Chrome browser.
Solutions to problems with downloading files
Here are some tips to help you cope with this task.
- Check your Internet connection. Perhaps there was a rupture. Reboot your router if necessary. Try reconnecting to the network again.
- Try starting the file download process again.
- Go to the site through an alternative browser, not the one built into the system, start downloading the file. It is possible that another browser will download the required file normally.
- Reboot your device. It is likely that there is some kind of malfunction in the device. It often happens that after a reboot, the process of downloading files from sites again occurs fully and adequately.
- There is another reason that many people forget about. This is a lack of memory on the device. Many users do not clear the application cache at all. For this reason, the device’s memory gradually “fills up” to 100 percent! You should clear your cookies and cache, and perhaps delete some files that you don't need right now.
In order for the file to download and open, you need to download the UC browser; we guarantee the functionality of the applications if you downloaded them via UC.
