Freelance exchange with a secure transaction. What are protected transactions, who needs them and who does it

What is a secure transaction?

Secure transaction- it's simple and convenient service for customers and performers, which guarantees the payment of finances to one of the project participants. The customer receives a money back guarantee if the contractor does not complete the project according to the agreed task. The contractor receives a guarantee of payment of the reserved funds if he has fully completed the project agreed with the customer. Reserved funds are under the control of the portal and are paid in accordance with whether the order is completed or not. This service reduces the risks of both the customer and the contractor in losing money to 0.

Why do you need to work through a secure transaction?

1. Service guarantees the safety of your funds until you have confirmed the completion of the project. The customer is not afraid that he will be deceived, and the contractor does not worry about payment for his work.

2. The customer will be sure that a contractor who understands the essence of the project is working on his project.

3. The performer receives additional 50 rating points for a successfully completed secure transaction.

4. In case of any difficult situations with the project, participants can turn to arbitration of our service and receive competent and unbiased help.

How does the service work?

1. The customer publishes the project and selects the "Safe transaction" option.

2. The customer receives applications from contractors, in which the customer selects the most suitable contractor in terms of timing, price, work experience and presence on the portal. The customer must definitely choose a contractor for the project if he wants to continue working through a secure transaction.

3. The customer and the contractor discuss the final deadlines for the project, price and technical specifications.

4. After all the procedures for agreeing on the terms of the project, the customer reserves the amount agreed with the contractor.

5. The contractor receives a notification that the funds have been reserved and begins work. Until the funds are reserved, the contractor may not fulfill the order.

6. The customer receives the completed work from the contractor (making sure that it was done correctly in accordance with the technical specifications) and completes the project.

7. The contractor and the customer exchange feedback.

8. The contractor requests a withdrawal of funds ( minimum amount withdrawal of funds 30 UAH). Withdrawals are made within 2 working days from the moment of filing an application for withdrawal.

(Withdrawal only to cards of Ukraine and CIS countries (for CIS countries the minimum amount for withdrawal is $10 + commission $2))

"Safe Deal" Arbitration

Arbitration resolves controversial situations in the “Safe Deal”, when the customer is not satisfied with the work of the contractor, or the contractor, having completed the project, does not receive approval from the customer.

You cannot cancel a Safe Deal without arbitration if the funds have already been reserved.

If the contractor has completed the project and the customer does not respond for more than 7 days, then through arbitration the funds will be transferred to the contractor and the project is closed.

Is the secure transaction service free?

For the "Safe Transaction" service you will need to pay a small commission. This commission is your insurance against scammers and poor quality work of the performer.

The service commission for a successful transaction is:

15 UAH - project with a budget from 1 to 200 UAH.

30 UAH - a project with a budget from 201 to 300 UAH.

9% - a project with a budget from 300 to 3000 UAH.

8% - project with a budget from 3,001 to 100,000 UAH.

Pays commission customer. Commission for withdrawing funds to the contractor is 0%.

In case of return of funds to the customer, the withdrawal fee is 3% .

Refunds are possible only during the safe transaction stage; after completion of the secure transaction, funds are not returned!

SafeCrow offers secure transactions for the purchase and sale of goods and services to active Internet users. Comfort and safety with a low commission for our work.

The best service for conducting secure transactions when buying or selling online

Company SafeCrow is a service for protecting online purchase and sale transactions for individuals and legal entities with an excellent reputation. We guarantee transaction security between the buyer and seller of goods, as well as between the supplier and consumer of services.

Secured transaction through guarantor service

Services from the young and dynamic company SafeCrow represent an up-to-date financial and technological service for doing business. Each safe transaction on the Internet available to active residents of the entire Russian Federation who purchase goods or services virtually. Comfort and safety of online trading are ensured by:

  • A well-functioning system of secure transactions and the presence of high expertise in various areas of online business.
  • Modern technologies and constant communication with the client at every stage;
  • Opportunities to receive timely advice in the field transaction protection;

Secure online transaction

If you have not previously sought help from companies protecting transactions, we advise you to carefully study the information on the SafeCrow website. After reading reviews from our clients, you will quickly see that working with us is simple, profitable and safe.

Low commission for the protection provided and the ability to control on your part how it is carried out protected transaction, will allow you to experience all the benefits of cooperation.

The intermediary in the transaction will protect the work from risks

Our service employees guarantee the client the provision of a convenient and reliable service that will ensure the protection of every trade transaction on the Internet. We will ensure that you fulfill the obligations of the buyer or seller in full. This will protect your business from fraudsters and the risk of forgery.

Contact SafeCrow for help and receive a full range of services to ensure security each deals on the Internet. We did transaction protection with their work and managed to achieve a leading position in the market of services provided. Cooperate with SafeCrow and enjoy the comfort and safety of all transactions carried out via the Internet.

What is a secure transaction?

Service "Safe transaction" allows you to make the process of buying and selling goods convenient and safe. The buyer pays for the goods by bank card, money is reserved in Yula’s account until the actual transfer of the goods, after which they are transferred to the seller’s card.

For successfully completing a secure transaction with seller written off commission to 10% of the cost of the goods.

A secure transaction is available for goods worth from 100 to 200,000 rubles in the categories “Things, electronics and other”, “Animals” and “Spare parts and auto products”. The ability to sell goods under a secure transaction can be enabled by default for all goods that meet the conditions above.

How to sell goods in a safe transaction?

1. Check that your items have Secure Transaction enabled. You can activate the service yourself in your profile settings (in mobile application Yula), indicating the details of the bank card to which money will be received for the goods sold.

2. When listing new or existing products, a secure transaction appears for some categories. additional opportunity connect delivery. Shipping costs are paid by the buyer.

Last name, first name and patronymic in the delivery details must correspond to the passport data. This data is used in the electronic invoice for sending the goods.

The dimensions of the product must be no more than 80cm*80cm*120cm, Weight Limit- 15 kg.

The seller is responsible for the accuracy of the entered data and, in case of an error, pays the difference in the delivery cost at the department when sending the goods. In case of loss or damage to the goods by the delivery service, the amount of compensation is equal to the cost of the goods, but not more than 200,000 rubles.

3. When the cost of the goods (and delivery, if applicable) is paid by the buyer, the seller receives an SMS notification with information about the transaction. Order details are located in the “My Orders” - “Sales” section. Until the actual transfer of the goods, the buyer’s money is kept in Yula’s account.

4. The buyer chooses the delivery method: pickup from a Boxberry branch, courier delivery or a personal meeting with the seller.

If the buyer has chosen delivery, it is necessary to take the goods to one of the Boxberry branches.

4. Pay for the goods and (and delivery, if applicable) by credit card. After payment, funds are reserved in Yula’s account until the actual receipt of the goods.

5. Receive the product and check it carefully.

If you have ordered delivery, please sign for the item after inspection. If you receive a product that does not correspond to the description, refuse it and we will refund the money (refunds are processed within 1-3 business days depending on the speed of payment processing by the buyer's bank).

If you picked up the goods from the seller yourself and are satisfied with them, confirm receipt in the Yula app. If not, open a dispute.

What are the advantages of a secure transaction?

Convenient payment. The ability to pay for goods with a bank card (including a credit card), without the risk of transferring funds to a stranger.

Guaranteed safety of funds. Buyers do not need to transfer an advance payment to a stranger on a card, fearing that he will never receive the goods, and sellers do not need to worry that the buyer’s intentions are not serious and he will not pick up the goods. The buyer, by paying for the goods on Yula, shows that he is ready to purchase it, and the seller only needs to transfer the goods. During the transaction, funds are stored in Yula’s account and only after the goods are transferred to the buyer, they are transferred to the seller’s card.

Remote work is always associated with risks. The risk of not finding a project and being left without work, the risk of not being able to complete the task, the risk of running into a scammer... And the customer is also at risk, especially if he makes an advance payment - not all freelancers are equally honest and obligatory. Quite the contrary - finding an excellent performer who will earn back the money paid is very difficult.

The owners of freelance exchanges are well aware of the problem and are trying to protect both employers and freelance workers from mutual deception. To do this, on many exchanges it is possible to leave negative review, report a user; some went even further and came up with a service such as “Safe Transaction”. On different resources it has different names, but the essence remains the same. This is a service that allows the customer to receive a guarantee of work completion, and the employee to receive payment for labor.

On which leading exchanges is it possible to conclude a safe transaction, how much does it cost, what are the features - we’ll try to figure it out in today’s article.

Freelance. Ru

On Freelance.Ru, the “Safe Deal” service is called “Fair Play”.

Before you start using this service, you should consider:

1. Fair Play can only be used for those projects whose minimum budget is more than 1000 rubles;

2. All discussion of work on the project, file exchange must be carried out in the project workspace;

3. Commission is charged from the performer and amounts to 10 % .

The service's operation scheme is quite simple and understandable. The customer selects a performer from responses in a published project, or offers a personal project by selecting a freelancer from the catalog.

The customer reserves funds after selecting a contractor for the project.

In the second, the selected freelancer will receive a notification that he is being offered a personal project with a secure transaction. If the freelancer confirms the project conditions and budget, the customer reserves the funds.

All discussions regarding work, coordination of deadlines and other work issues are carried out in a convenient work area.

Upon completion of the work, the customer closes the project, and the money is transferred to the contractor’s account.

Fair Play provides great opportunities for resolving disputes that arise between the parties. Arbitration is carried out promptly, based on each current situation.

Also based on "Safe Transaction" on Freelance.ru There are also competitions. The competition is held according to the following scheme:

* creation of a competition;

* payment for the competition by the customer;

* prize fund reservation;

* holding a competition;

* selection of the winning work;

* discussion in the work area of ​​possible edits;

* acceptance by the customer of the final version and closure of the project;

* payment of the prize fund to the performer.

The competition has many advantages - neither the customer nor the freelancer don't pay commissionsafe transaction. In this case, the first one is guaranteed to find a performer and receive the finished work, and the second one will earn money by developing a better concept than others. Also, participation in the competition increases the business activity index by 10% of the value of the prize fund.

In general, the system is simple and understandable, quite transparent and solves the problem of deception on the part of both the customer and the contractor, and does not tip the scales in either direction.

Fl. ru

On FL.ru the service is called “Safe Transaction”.

The scheme is almost the same as on Freelance.ru. The customer reserves funds on the exchange before starting work on the project. Money comes to the contractor only after the work is done and the project is closed. If problems arise with completing the task, the money is returned to the customer.

The Exchange acts as an Arbitrator and undertakes to resolve the dispute (if it arises) as follows:

If the work is completed, the money goes to the contractor;

If the work is not done or not delivered on time, the money is returned to the customer;

The funds are divided in half if the work is completed partially and without breach of obligations.

Regarding commission, it depends on the project budget and is deducted from the customer, and he must add the amount of the commission to the project amount when reserving funds.

But the performer will also lose 13% of the amount- no, this is not a commission, but personal income tax, which is transferred to the budget of the Russian Federation. If you wish, you can receive the relevant certificate by email.

As you can see, the big advantage of this exchange is that the commission is withheld from the customer, and not from the freelancer. But the size of the commission is quite impressive, and the freelancer ultimately does not receive all the money either - 13% is spent on paying taxes.

Weblancer.net

On Weblancer we can see a slightly different scheme for the “Safe Transaction” service.

First, the customer must decide on the contractor. Then he draws up an agreement, which indicates the freelancer with whom he will collaborate.

The freelancer receives a notification that he is being offered a deal. If he fully agrees with the terms, the contract is considered concluded.

Then on a transaction is created based on the agreement in a special section of the customer’s account.

When creating a deal, the customer reserves the payment amount. The deal becomes active within a few minutes.

The contractor receives a notification on the exchange or by email that the transaction has been concluded.

The customer cannot terminate the deal, but the contractor can cancel it if for some reason he cannot complete the task. In this case, the money is immediately returned to the employer.

If the work is completed, the contractor informs the customer about this. He completes the deal, and the money comes to the wallet (which was initially specified in the contract) to the freelancer.

Then within 10 days the contractor is obliged to pay a commission of 5%(but not less than 1 USD).

Disputes that arise are considered by the arbitration service; you can file a complaint on the transaction page.

And this exchange retains a commission from the performer. The only good thing is its relatively small size.

Free- lancers. net

Any employer can use the “Safe Transaction” service on this exchange. When posting a project, you can select the appropriate setting in the publication form. Then you need to transfer the amount specified in the project budget - two payment systems are suitable for this - WebMoney or Yandex.Money.

Exchange deducts a commission from the customer in the amount of 1% of the amount.

After the project is published, a special label appears on it, which informs that it is guaranteed that you can get money for the work done, since the budget has been reserved.

When a contractor is found and the work is completed, the money is transferred to the freelancer, with the permission of the employer.

The customer has the right to withdraw the amount, if the contractor was not selected, the work was not completed on time or at all, or if the freelancer for a long time doesn't answer. But in any case, the commission is not returned to the customer.

What I want to say... Some kind of safe transaction here is not entirely safe. The customer can withdraw funds at any time if dispute resolution is not thought through. The only good thing is the small commission.

Dalance. ru

This exchange also has a “Safe Trade” service. Let's look at how it works.

Every freelancer has the right to demand that the customer work through a secure transaction. You should start working after the employer reserves money in the system.

Create a deal and draw up an agreement that will serve as the basis for resolving disputes, can be both a freelancer and an employer. The second user agrees to the terms of the transaction, or sends it for revision. If the conditions are accepted, the customer pays the amount, and the contractor begins work on the project.

When the deadline for completing the work passes, the contractor is obliged to hand over the work. If the freelancer does not get in touch or the work is not delivered, the customer can return the money, with the exception of the commission.

If everything is fine with the work, the customer confirms this by clicking special button, and the money minus the commission is transferred to the contractor.

If a dispute arises between the parties, it can be resolved by the Exchange Administration at its discretion.

Regardless of the currency in which the project budget was reserved, the money is transferred to the contractor only to ruble WebMoney wallet.

Exchange commission is 7% of the amount, but should not be less than 29 rubles.

On this exchange, the work of the service is well thought out; it is possible to resolve the dispute through the Administration. The commission is charged to the customer, and its size is relatively small.

General conclusions

We reviewed five popular Runet exchanges with the “Safe Transaction” service. Now I would like to somehow systematize the data obtained.

In general, the service operation scheme is similar on all exchanges. The customer selects a contractor and reserves funds. Then the contractor works, delivers the materials, the customer approves and closes the deal, after which the money goes to the freelancer’s account.

Almost all exchanges undertake to resolve disputes that arise between the parties, and all platforms, without exception, retain a commission.

This is what it looks like maximum size commissions in the form of a histogram:

I would like to note that when choosing an exchange where you can work safely, do not you should pay attention only to the size of the commission. The ease of use of the service and the guarantees that the exchange provides in the event of disputes also play an important role.

You need to carefully weigh the pros and cons. For example, FreeLance.ru takes a 10% commission from a freelancer, but at the same time provides a convenient work area in which you can communicate and share files, and also guarantees to resolve disputes as honestly as possible.

Free-lancers does not provide arbitrage services, but the exchange commission is ridiculously small - only 1%.

The choice is up to you. In turn, Frelance.Today wishes you fewer unscrupulous customers and performers on your way in the world of freelancing.

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