Have you ever encountered a situation where you were working with several settings on your phone to make certain changes, or simply exploring the options for customizing your device, and suddenly received a message that services have stopped working? Google Play "Google Play services app has stopped", after which they could no longer continue their manipulations?
Let's say right away: if you receive such an error message, then there is absolutely no reason to panic. You just need to try to correct the situation using one of the methods that we will offer today, and continue to calmly work with the smartphone settings. The Google Play services error that has arisen is not related to your actions or your device, but to the loss of some transmitted data at one of the setup stages. It's not even a bug, but a technological glitch that caused some data to get lost or couldn't be tracked, and Google Play Services eventually lost that connection, causing it to stop working.
There are various reasons why the Google Play services error can happen and we will accordingly discuss different methods to solve this problem. As mentioned above, the reasons for stopping Google services cannot be stated with absolute certainty, since they lie in the peculiarities of data transfer technology. But the crash usually happens when you make some changes in the settings of the Android operating system. Try to take the steps we suggest sequentially - depending on what exactly went wrong, you can fix the error in one of these ways.
Method 1: Clear cache
One of possible solutions problems stopping Google Play services is clear cache system application Google Play Services. To do this, go to Settings and select the “Applications” section. Now you need to select the Application Manager and click on the “All” tab. Next, we find Google Play services and click on it once - we see the configuration options for this application. Select the "Clear cache" option and click. Once you have successfully cleared the cache from this app, you need to restart your smartphone to avoid Google Play services error in the future.
Method 2: Reset app settings
To reset the application settings, you need to use the Application Manager to go to the Google Play services settings in the same way as in the previous method, and then click on the “All” tab. Now find the “More” sign in the upper right corner of the screen and click on it. Next, a menu will appear that will offer among the options " Reset application settings". Click on this line. In order to ensure that the changes you have made take effect, simply restart your phone and the message “Google Play Services application has stopped” should disappear forever.Method 3: Add your Google account again
If you still continue to encounter the same problem, then go to the settings and find the “Accounts” section. Click on it and you will get a list of accounts you have created on the device. Your Google account will also be on the list. Click on Google and then click on your address email on the page that opens. Once you click on your email address, you will be taken to a page that contains information about how your Google account works on the device. Find the 3 dots symbol in the upper right corner of the device, click on it, scroll down the list that opens to the line " Delete account ". Click on it to have your Google account deleted.Once this is done, you will need to re-add your Google account to the device. To do this, go to the Settings section, and then to the “Accounts” section. There click on " Add an account" and select Google account. Next, you will have to enter your Gmail (email address) and follow the instructions to complete adding the Gmail account to the device. This method has repeatedly helped users deal with errors when installing Google Play applications and, in particular, with Google Play services error.
Do you have your own methods for fixing the error? Tell us about them in the comments. We are sure that your solution to the problem “An error occurred in the Google Play Services application” will be appreciated by grateful users.
If on Android screen device, a message appears indicating that the application Google Services Play is stopped, then to fix the problem you need to clear the cache, re-add your Google account or reinstall Google Play services. One of the methods listed will definitely help fix the error if done correctly.
Clearing cache
The first method that will be recommended on any forum is to clear the Google Play cache. This can be done through the Android settings:
- Open Settings, go to Applications (on some Samsung phones may be called "Application Manager").
- Go to the "All" tab to see a list of all programs, including those built into the OS.
- Find Google app Play and click on it to open additional settings.
- Click Clear Cache to delete temporary files.
To apply the configuration, be sure to restart the device (you can simply turn it off and on). If this does not help get rid of Google Play stopping, clear the cache of another application - Google Services Framework. The correct functioning of Google Play Services depends on its operation, since the Framework is responsible for exchanging data with Google servers and synchronizing information. The procedure for performing the operation will be similar:
- Open the Applications section in Settings (Application Manager on Samsung).
- On the Find All tab of the Google Services Framework.
- Open advanced settings and clear the cache.
Reboot your device again and check if the built-in Android app glitch is resolved.
Adding an account
So, you cleared the cache, but the problem remains. The error “Google Play Services application has stopped” appears, what should I do next? Try deleting and adding your Google account again. The user profile performs huge amount functions, so reinstalling it may have a positive effect on the performance of built-in Android applications.
- Open the “Accounts” section in the settings (on some firmware you just need to find the “Accounts” field).
- Find your Google account.
- Click on it to open the sync settings. Expand the additional menu and select “Delete account.”
Please note: deleting your account will result in the loss of data associated with it. Therefore, it is recommended to back them up.
After deleting your profile, go to settings again and click “Add account.” Select Google, enter your email and password to activate your existing account. After re-authorization, check whether you managed to get rid of the error with stopping Google services.
Reinstalling the application
How to fix the error if clearing the firmware cache and re-adding the Google account did not help? There is another proven method, which is to reinstall the application. The method works equally well on all devices, be it a Samsung flagship or a Chinese budget smartphone.
Reinstallation means that you first remove the built-in programs. However, this cannot be done: you can only erase and reinstall Google Services updates. This will allow you to get current version applications without errors. To be able to erase updates, you must disable the Device Administrator feature.
- Open the "Security" section in Settings.
- Scroll down to Device Administrators. Click on it to open additional settings.
- Uncheck " Remote control" A window will appear explaining which operations will become unavailable as a result of deactivating the function. Click Disable.
After deactivating the “Administrator”, you will be able to manually remove and install updates to Google Services. After completing the task, you can re-enable the “Administrator”, as this is enough useful feature Android.
To remove app updates:
- Open "Applications" in Settings. Go to the "All" tab.
- Select Google Services.
- The “Uninstall updates” button will be active. Click on it and wait for the operation to complete.
operating room Android system is a pleasant and high-quality platform for touchscreen smartphones and tablets. And it’s worth paying tribute to Google, with every major update, Android becomes more convenient and understandable for users. However, there are a number of problems that are often encountered in mobile devices, regardless of the model and version of the system. We will tell you how to solve the "Google app has stopped" error problem.
Problem with Google Play Services
Google Play Services is a mandatory and necessary element for correct operation Google Play app store and all applications installed on your smartphone or tablet. If your version of services is out of date or you accidentally deleted or damaged system files, this may cause the application to stop with the error "Google app has stopped." The solution is simple - just go to the official application store from your gadget and Google Play services. In most cases this solves the problem.
Clear cache and app data
If you haven't updated a program for a long time and then decide to update to new version(several intermediate versions were skipped), then you may have an error. To solve the problem, go to settings, open the list of all installed applications, open the settings of the program you need and clear the cache and delete data. It is worth considering that after deleting the data, all your saves in the game or program settings will also be deleted. If this does not help, then try simply uninstalling the program and installing it again.
Restoring Android to factory settings
If the previous two methods did not solve your problem, then you should proceed to more radical methods. Go to settings, "Backup and reset" section and perform a factory reset Android settings. It is worth considering that all user data available in the system will be deleted. You can read more about how to perform a reset in our.
Below we will offer a number of options and instructions on how to fix the pop-up message: “Google application has stopped.”
Solution 1: Update the Google app
One of the most common and elementary reasons for the error “Google Application has stopped” is outdated version applications: Google, Google Play, Google Play Services. You need to go to the Google Play application, go to the “Updates” section and update the versions of all applications. As a rule, updates solve the error in most cases.
Solution 2: reboot the Android device
If the device malfunctions or operating system, rebooting your phone or tablet can solve many errors including this one. Therefore, make it a rule, in all unclear and incorrect cases Android work devices - reboot.
Solution 3: clearing Google app cache
Removing the cache from an app can also help get rid of the Google app has stopped message. To reset the cache, you need to:
- Open the Settings application.
- Go to the "Applications" section.
- Go to the item called “Google” and click on the “Clear cache” button.
Do the same steps with the Google Play and Google Play Services applications and then reboot the device. For more details and why this is needed, read our other publication on the Your Android website.
Solution 4: check the operation of the cellular network or Wi-Fi network
Also, banal options that should not be excluded include the lack of an Internet connection! Check the network on your device, if possible, check the Internet connection on other devices.
Solution 5: restoring factory settings
Most effective way eliminating errors, including “Google application has stopped” - resetting the device to factory settings. Before performing a rollback, read our article. To take into account everything and not delete the necessary data and information you need.
Reset to factory settings:
- Open the Settings app.
- Go to the "Storage" section.
- Click on “Backup and reset”.
Application: in different Android firmware this function may be in other sections.
Option 6: if Android is not flashed correctly
If you customized the owl Android device, then you must understand that in pursuit of new functions you can disrupt the work standard applications. The error may appear as a result:
- installing non-original firmware;
- The firmware version does not match your smartphone or tablet;
- Before flashing, you didn’t perform a wipe in advance - you didn’t delete the old data.
In order to fix the error, possibly more than one, you will need to flash Android, since a simple reset to Android factory settings will not help you.
Solution 7: Android certification
We have described the 7 most likely and effective solutions when the Google application has stopped message appears. Try all the options one by one.
