If a message appears on your phone that the phone is blocked by the Ministry of Internal Affairs or some other government agency, then do not worry. Let's immediately figure out what to do and how to unlock the device.
First of all, remember once and for all that the Ministry of Internal Affairs or other supervisory authority will never block your phone, much less demand money for unlocking. These are scammers who make money from gullible citizens.
Many users, out of fear and ignorance, seeing such a message on their phone (tablet) try to make a payment to unlock the device. No, under no circumstances should you do that!
How can I unlock my phone?
- If this happened when going to a site, then most likely this message it was simply displayed on the phone screen using a script loading. Without going into details, just go back along the “Back” arrow and close the tab with the malicious site by clicking the cross in the browser window.
- If a message about blocking the phone of the Ministry of Internal Affairs appeared after installing an application (from an unofficial Google or Apple website), then this is a virus, and this problem is more serious, but solvable:
Method number 1.
- log into your Google account (if you don’t have one, see the next method) via your computer (official website play.google.com)
- install Avast antivirus(type in Search Play Market and click install). You need to install it on the device on which the ransomware virus appeared (this is in case you have several devices connected to your account)
- restart your phone so that the antivirus is in background started scanning and wait 15 minutes
- then reboot your phone again and enjoy the removal of the virus.
Method number 2. If there is no account:
- you need to restart your device in safe mode. On different models this is done in different ways, so you will have to look on the Internet (on another device) specifically for your model
- in safe mode, go to the application manager and delete the latest one installed application, which provoked the emergence of the MIA virus
- If the above point did not help, then the ransomware application has administrator rights. You'll have to go to Play Market(Google) to the above address and install Avast antivirus
- then reboot the device, wait 15 minutes and reboot again. The virus must disappear.
Method number 3. This is an extreme method, when the previous two do not help, it consists in resetting the settings to factory settings ( Hard Reset). In this case, all your data will be deleted from the phone. This function runs differently on each phone model, you need to look on the Internet.
To prevent similar situations, do not install applications on your device from sites other than the Play Market (Google). Also, try not to click on links on suspicious sites. And of course, add the SovetInet.ru website to your bookmarks to know about ways to protect yourself from scammers and possible deceptions on the Internet.
I bought a SIM card with a new number mobile phone, wanted to link my VKontakte page to it, entered the number, but received the error “Unfortunately, this phone number is blocked.” IN mobile application"Error" is displayed. Sorry, you cannot use this number" or "Invalid phone number". How to unblock, how to unlink my new number from someone else’s page?
If the number is blocked mobile operator, and you need to restore the page, see another instruction: How to restore access to VKontakte if there is no number
Here below is the solution to the problem. Let's first understand why this happened.
Cause
This happens both when linking a number to an existing page, and when registering a new page. The fact is that mobile phone numbers that are not used for a long time (about 6 months) go on sale again and end up in the hands of other people. In this case, to you. Some VKontakte page was previously registered to this number, which was blocked forever for violating the rules - usually this happens after hacking, when spam is sent from the page. Often, along with the page, the phone number is also blocked, and it becomes impossible to link it to another page or use it for a new registration.
Solving the problem
You need to contact support (READ MORE, DON'T STOP, BELOW WILL BE A LINK TO CREATE A REQUEST) with a request to unblock the number, since you purchased it in good faith and have no relation to the previous owner. Prepare as evidence photo or scan of an agreement with a mobile operator or other document confirming this fact. It is advisable that your name, surname and telephone number be indicated there. we're talking about. If you take a photo, do it in good lighting and try to keep the text legible (in focus) in the photo. Possible on several sheets.
If there is no agreement with the operator, what can be provided instead?
Articles and Lifehacks
Even the most excellent phone in the hands of an inexperienced user can be capricious, for example, blocked. What to do if your phone is blocked? So a person has become the owner of a new phone, from which he most expects joy and efficiency. New phone, of course, will bring a lot of benefits. It's hard to imagine that a completely new communication device could be a source of problems, for example, if something bad happens to it or to it. If the phone does not turn on and cannot be used to make a call, then, naturally, the owner begins to worry, and then rushes to find a person who will solve all the problems. But not everything is so scary, you can first figure it out yourself, this is how user experience accumulates. We fix problems ourselves.
What should we do if the phone is locked?
Mobile phone blocking is a common occurrence. What to do if your phone is blocked? First, it is necessary to clarify for what reasons such situations may occur. This will help not only get rid of the current trouble, but also avoid it in the future. It is first necessary to determine the types of blocking, which can be different. After all, it can block both the phone and the memory card or SIM card. It may even be blocked by your telecom operator. Currently, the most common brand of telephones is the Finnish brand Nokia, so you can understand the blocking situation using the example of one specific phone; by the way, they claim that it is these devices that can be blocked most often. There are many simple ways unlocking the device. If the phone has not been flashed, that is, it is very affordable way unlocking. Take a cable to connect the phone to the PC, and then launch the J.A.F. program, then in the “BB 5” tab, check the “Read PM” box, and click “Service”. In the window that appears, write 307 and determine the place where we save the password, and then click “ok”. We must strictly follow this algorithm.
What to do when your phone is locked - next steps
After the above steps, you will need to launch Nokia Unlocker - this is a free firmware. You need to find the path to the file that was previously saved using the password. The “Determination” task is activated, as a result, simultaneously in 2 windows you can see a code that will help unlock the phone, as well as the memory card password. This way you can unlock your phone yourself.
Even though search engines remove malicious sites from search results; despite all antiviruses and other protection methods, you cannot be completely safe when surfing the Internet. One very common problem users have been encountering lately is mobile devices when a similar message appears on the screen of a phone or tablet running Android: “Your phone or tablet has been blocked by the Russian Ministry of Internal Affairs for viewing prohibited sites,” in which a fine is required to be paid. The Ministry of Internal Affairs of Ukraine and even the FSB also often appear.
What to do in such a situation, do you need to pay a fine?
Phone, tablet blocked by Ministry of Internal Affairs: how to unlock
In the last article, I wrote about a ransomware virus that blocks a computer and demands money. You can find it here:
The situation here is similar to that described in the second part of the article. Namely, when you visit a certain site, a window pops up in your browser “Your phone or tablet has been blocked by the Russian Ministry of Internal Affairs for viewing prohibited sites”, with a requirement to pay a fine, otherwise access to the Internet will be blocked and all data on the phone will be deleted, and the case will be referred to the appropriate authorities.
I would like to reassure you right away that the authorized bodies are in no way involved in the appearance of the inscription on your mobile device (iPhone, iPad) “Your phone (tablet) has been blocked by the Russian Ministry of Internal Affairs”. Therefore, under no circumstances should you pay a fine. Behind all this there are simply criminals hiding, trying to make easy money.
How to close a site with a pop-up window on your phone?
It’s very simple to quickly press the arrow (cancel) on your mobile device and immediately click on the cross on the open site tab in the browser.
The problem can be solved simply.
Things are much worse if you have installed a ransomware application on your Android phone.
Ransomware app for Android
If you installed an application from any website and you received the message “Your phone has been blocked for viewing...”, then congratulations - it’s a virus. The most real one.
Decide this problem can be done in several ways:
Method No. 1
If you have a Google account, and almost everyone who uses Android has one, then you can do this:
- Log into your Google account in a browser on your computer.
- Go to the Play Market and install Avast antivirus. You can immediately follow the link:
https://play.google.com/store/apps/details?id=com.avast.android.mobilesecurity. - Please note that if you have several mobile devices, then during installation you must select the one on which the blocking virus is installed.
- Reboot your phone, after which Avast will begin scanning in the background. Naturally, you won’t see anything because of the banner. You need to wait 10 minutes.
- Reboot your phone again. The problem will be solved.
Method number 2
- If account There is no Google, then you can restart your phone in safe mode. Find out how to do this on your phone model on the Internet. Because it's different for everyone.
- Go to the application manager and delete the one, after installing which the message “Your phone is blocked by the Ministry of Internal Affairs of Russia (Ukraine)” appeared.
- If it was not possible to remove the application and the delete and stop application keys were inactive, then the application has administrator rights.
Then you need to go to the Play Market and install Avast. - Reboot the device, wait 10 minutes until the scan is completed.
- Reboot your phone again.
Method number 3
This method is less preferable, since it involves resetting to factory settings (Hard Reset), in which all data from the phone will be deleted.
Again, Hard Reset on different phones launches differently. You need to look at the instructions for your model on the Internet.
Why was the VKontakte page blocked? For what? And for how long?
Your VKontakte page has been frozen. Why, for what? There is always a reason; without it, no one is blocked. It may be unexpected for you, because you didn’t do anything wrong. But the reason and duration of the blocking Always indicated on your page if you enter it through the full version of the site. For example, through a browser on a computer. But this is not visible through the VK application.
Logging into a page means not just opening it, but entering the login and password for the frozen page. This is the only way you can find out for how long and why it was blocked.
The reason may be given as follows: “This page has been frozen for sending such personal messages on your behalf...” or “Spammers used your page to massively join groups for the purpose of advertising and promoting these groups.” What does this mean? You didn't care about your safety on VKontakte. Evil people gained access to your password and acted on VKontakte on your behalf: sending spam or joining groups to increase the number of participants. There is no other way to stop this than to block you and force you to change your password.
If you yourself joined a group on a task for which you were promised something, or gave likes (for example, through VkTarget), or voluntarily participated in some other kind of cheating, it’s your own fault. This is prohibited and people are frozen for it. You could also be blocked for sending unwanted messages or advertising (someone complained about you). Of course, attackers who intercepted your password could have done this instead of you. Please note that next time the blocking period will increase or you will be blocked forever.
What to do if blocked?
The page itself will not unlock. What exactly needs to be done to restore access is written in the same place where you were informed about the blocking. The period for which you were blocked is also indicated there. If you can't see this on your phone, log in through full version VK:
How can I find out the reason and duration of blocking? If you don’t see them and think that they weren’t shown to you, log into the frozen page with your username and password through the full version of VK - then you’ll see.
Don't register new page to the same number! You will not be able to restore access to the one that was frozen (or it will be difficult).
If your page was not hacked, but simply frozen for violating the rules, log in to it with your username and password. Follow the instructions that the site will give you, and you will unfreeze the page.
If the page was hacked, then most likely the attackers changed the password and you can no longer log in. If you are using VK from a computer, you need to scan your computer with an antivirus (if malware remained, you will be hacked again) and restore access (that is, unblock).
How to unlock a page from your phone through the application? A message appears on the phone "Your page is blocked" or "Error. Your account is blocked." In this case, we advise you not to try to do anything from your phone, but to sit down at a normal computer, laptop, or at least take a tablet (but open not the application, but the full version of the site), and unlock the page from it. See the link to the instructions above.
Also, in the future, it wouldn’t hurt to learn at least about basic safety measures. Anyone who follows them does not have similar problems: VKontakte Security.
If you have been hacked, you need to act quickly. Fraudsters may ask your friends to borrow money on your behalf. Here are instructions on what to do when you are hacked: What to do if your VKontakte page is hacked.
To log into Contact, we recommend that you always use the “Login” start page (website) - this will help you avoid ending up on fraudulent sites, and the login process itself will be easy and fast. Login has been helping people since 2010.
How do you know for sure that a page is blocked?
On the blocked page you see something like this:
We detected suspicious activity on Tanya’s page and temporarily frozen to snatch it from the hands of criminals. If you have the opportunity to contact Tanya, let her know that her page is safe, but needs to be defrosted.
Or this:
The page was blocked based on user complaints. It may have been hacked.
If you read this carefully, you should understand that nothing happened to the page, it was not deleted. It’s just that all actions on it are suspended until the blocking period passes and the owner of the page restores access (that is, you).
Are you really blocked?
When the page is unblocked, will everything on it remain as it was?
Yes, everything on the page will remain as it was, nothing will disappear or change. But keep in mind that if a hacker was in charge of your page before it was blocked, he could have deleted or changed something. In any case, you will have to draw conclusions from what happened and no longer find yourself in a situation where your page has to be blocked.
If a hacker deleted your photos, you will have to restore them through the support service - How to recover a deleted VKontakte photo (read to the end).
Can people send me messages to a blocked page?
No, they can't. Until you unblock the page, people will only see "Page blocked" or "User deleted" and they won’t be able to send anything.
Is unlocking free?
Yes, unlocking and restoring access is always free. If you are offered to pay, send SMS, transfer money somewhere, etc., then you are 100% dealing with scammers. It just seems to you that they are from VKontakte. Not really. Read it from start to finish:
How can I find out who blocked my page?
Your page has been blocked (frozen) by the VKontakte administration. They themselves could have noticed that your page violates the rules, or one of the other users could have suggested this to them through the “Complain” function. This is for you no way to know. It’s better to read the rules for using the VK website and don’t violate them again.
For what period, how long is the page blocked?
For as long as needed. If your page was blocked, you were informed of the blocking period (if you don’t read well, that’s your problem). This period depends on the seriousness of the violation and whether this is the first violation or not. As you have already seen above, next time the blocking time will increase.
Is it possible to unblock a page ahead of schedule?
Unfortunately, you cannot unblock the page before the specified period. No way.
What to do if the page is blocked forever?
Indeed, this also happens. You receive a message: "Unfortunately, we have detected abuse associated with your page and it has been permanently blocked." More information about this is described here:
Where to complain about blocking of a VKontakte page?
There is no point in complaining and there is no point in it. By registering on the VKontakte website, you agreed with its rules (without this it is impossible to create a page). The rules clearly state that you are fully responsible for the safety of your username and password. Even if your page was blocked due to “hacking”, it is your fault - you were inattentive to security. If you don't understand how your password was stolen, a computer specialist can explain it to you. There is no use arguing with something you have already agreed to.
What to do if VKontakte still doesn’t log in?
Other instructions
The “Login” start page helps against blocking
To safely log into the VKontakte website and not get caught by scammers who lure people and steal passwords, always use the “Login” start page (website address). Put it on yourself home page and use it to log in every time.
