The modern world dictates its own rules, a smartphone without the Internet is no longer a smartphone, but a toy with beautiful graphics. This article will discuss how to fix the problem when the iPhone does not connect to wifi. The problem occurs quite often among users, but not many know how to act correctly. The entire line of Apple equipment is susceptible to this glitch, just like Android smartphones, but as they say, that’s a completely different story. Let's look at the main reasons why Wi-Fi on an iPhone does not work.
Main reasons
- Software problem in iOS
- Incorrect network settings, ip, dns, password and others
- Problems with the router
- Internal physical damage to the phone
Checking Wi-Fi settings
The first thing to do if the iPhone does not connect to the router via wifi is to check the network settings.
- Checking the password is correct
- If the iPhone does not receive wifi, check the IP address settings
- DNS check
- Is there internet access on the router?
Checking the connection password
The Wi-Fi connection password is set on the router; to change it, you will have to go to the network equipment and make the change there. There is no universal solution; you will have to search the Internet for instructions for your equipment and use it to change the Wi-Fi password. Still, I’ll leave the video in case someone finds it useful.
Network settings
The router’s network parameters, such as IP and DNS addressing, are changed in the internal interface; again, you need to “smoke obscenities”. part”, understanding the intricacies of network equipment using video instructions. Let me remind you that it is different for each model, you will have to look for it.
Availability of Internet connection
Checking the Internet is the simplest task; you don’t have to go into the equipment interface, but connect via wifi using a laptop or computer and open this article on it. If there is no connection, then there are no options; you need to understand the reasons for the lack of connection. Unfortunately, within the framework of this article, why the iPhone does not connect to Wi-Fi, it is impossible to describe all the problems with the router, but be sure to watch the video, a lot will become clearer.
Problem with network equipment
It is likely that the reason why there is no connection to wifi on the iPhone 6 may be the router. Like any electronic equipment, it can fail, the firmware may fail, or the power supply may burn out. In this case, there can be no talk of connecting to Wi-Fi; the problem must be fixed. First of all, make sure that the equipment is working, see if the indicators are on, if not, you need to dig further. If everything is in order and the lights are on, you should reboot the equipment. To do this, unplug the power supply from the outlet for 10 seconds and turn it on again, the problem may go away.
Reconnecting to the network
Let's consider the option when Wi-Fi on the iPhone does not turn on due to the settings of iOS itself. Similar problems arise if you change the password on the router; in some cases, the phone cannot connect automatically. You will have to reconnect to the wifi network, this is done simply.
- Open Settings - Wi-Fi
- We find in the list the network with which there are connection problems
- Click on the “i in a circle”
- Click “forget this network”
That's it, now we connect to the wifi network on the iPhone again by entering a password consisting of at least eight characters. Everything should work. If the problem persists, try other means
If the Internet via Wi-Fi on the iPhone does not work, even after reconnecting to the network, let's try a hard reboot of the device before moving on to more radical measures. To do this, follow these simple steps:
- Press and hold the Power button and the “HOME” button simultaneously
- Hold for up to 10 seconds until the Apple logo or a message about the need to charge appears
We have soft rebooted the device, now we are trying to connect to Wifi, the problem of Wi-Fi not working on the iPhone should go away.
Software bugs in iOS
If Wi-Fi does not work on your iPhone due to a software error, most often it is easy to treat. There are several main types of errors in software glitches
- It is not possible to enable Wi-Fi in the settings (the switch is gray)
- Internet connection keeps dropping out
Backup - saving your phone at the right time
Both problems can be attributed to system problems, i.e., the device needs to be reflashed, but as an option, you can try restoring 5s and 4s from a backup. This is done using a utility from Apple called iTunes, you can download it from this link. Installs quickly and without problems - follow the installation wizard. The procedure for creating a copy from a smartphone is described here; it should be done at least once a month to protect yourself from complete loss of information, including photos, email settings, and other important information.
Flashing iPhone
Using iTunes, you can not only restore wifi functionality on your iPhone, but also reflash the gadget to avoid problems with connecting to wifi in the future. How to reflash an iPhone using this utility, watch the video. There is nothing complicated in this action, don’t be scared and ask the service people to do it, just follow the instructions and everything will work out.
Glitches after iOS update
Sometimes the iPhone does not connect to wifi immediately after updating iOS, why does this happen? It’s simple, sometimes the firmware comes out “raw”, unfinished, fortunately the developers in the next couple of days fix the bugs in the program code and post a new update. If your iPhone isn't working properly and you don't want to wait a couple of days, the iTunes utility will come to the rescue again.
Resetting the settings will help if wifi does not turn on on iPhone 6, 6 plus, 7, 7 plus, 8, 8 plus, 5, 5S and lower series. A hard reset, i.e. all data, settings and parameters are deleted. Before this procedure, it is recommended to make a full backup of your iPhone. In the future, using a backup copy, you can restore photos, programs and other settings, returning the phone to working condition. After resetting to factory settings, we try to connect Wi-Fi on the iPhone, everything will work. If the Internet is not connected, you are left with a version with mechanical damage, both separately to the wifi module and to the motherboard.
Wi-Fi module failure
A breakdown of the wifi module can cause Wi-Fi to not work on your iPhone. Most often this happens under the following circumstances:
- Mechanical damage to the device
- If dropped on a hard surface, the conductors inside the board may break.
- If water gets inside the case, the contacts oxidize.
In this case, you won’t be able to fix it yourself; you’ll have to contact a service center. There they will replace the non-working module with a new one, and the problem with wifi on iPhone 6, 6 plus will be solved.
Your iPhone won't connect to Wi-Fi and you don't know why? Perhaps your computer is connecting to the correct Wi-Fi hotspot, your friend's iPhone is connecting, or maybe no devices are connecting at all. Your iPhone might be connecting to every Wi-Fi network except one, or maybe it's not connecting to any networks at all.
There are many options when it comes to diagnosing and solving this problem, but we'll help you figure it out. In this article, I'll explain why your iPhone won't connect to Wi-Fi and help you fix the problem, whether it's a software issue.
First thing you should find out If there is a problem connecting to a wireless network, this is: "Will my iPhone connect to any Wi-Fi networks, or is there just one network that my iPhone doesn't connect to?"
If you don't have another Wi-Fi network to test your iPhone with, go to a nearby coffee shop or ask someone to give you internet and try connecting to Wi-Fi. If your iPhone connects, then this is not a problem with your iPhone - there is a problem with the wireless router (modem) at home, you should contact your Internet provider.
If your device does not connect to any access points, then the problem is in the device itself. Check out the many ways to fix your Wi-Fi connection problem. Try these solutions—from simple to complex—to get your iPhone back online:
1. The simplest fix is reboot
If you haven't already, try turning off your iPhone and Wi-Fi router and turning them back on.
On your iPhone, press and hold the Power button until the "power off" slide appears. Swipe the screen with your finger and wait for your iPhone to turn off. It may take 15 seconds or more for your iPhone. Then hold the Power button until the Apple logo appears on the screen.
Reboot the Wi-Fi router with the button too, or simply unplug the power cord from the wall and plug it back in. After rebooting your router, try reconnecting your iPhone to Wi-Fi. If everything works, then there is a problem with the built-in software of your wireless router (the so-called firmware).
2. Update to the latest iOS version
Hardware and software are updated regularly, which may result in compatibility issues. Apple regularly releases updates for iOS. Check if an iOS update is available for your device. If there is one, install it. This may solve your problem.
To check for iOS updates:
- click "Settings"
- click "General"
- click "Software Update"
- If the screen indicates that an update is available for your iPhone, plug your phone into a power outlet and tap Download and Install
3. Reset iPhone network settings
Resetting your phone's network settings may resolve Wi-Fi problems.
Your phone's network settings contain all kinds of information, including connection data and preferences for cellular and Wi-Fi networks. If one of the Wi-Fi settings is corrupted, it may prevent you from connecting to the Wi-Fi network. In this case, the solution is to reset the network settings, although this deletes some settings and saved data associated with the connection. You may have to ask the network owner for connection details and enter them again:
- click Settings
- click Basic
- swipe down and tap Reset
- Click Reset Network Settings. If you are asked to confirm that you want to reset these settings, do so
4. Disable location services
Disabling this setting will not break your Wi-Fi experience, but it may resolve connection issues.
Your iPhone has many functions designed to make it useful. One involves using Wi-Fi networks near you to improve the accuracy of mapping and location services. This is a nice little bonus, but it could be the reason why your iPhone won't be able to connect to a Wi-Fi network. If none of these solutions have helped so far, disable this setting. This doesn't stop you from using Wi-Fi, it just uses it to improve location awareness.
- -Click Settings
- -Click "Privacy"
- -Tap Location Services
- -Swipe down and tap System Services. Move the Wi-Fi Networking slider to the off position
5. Restore iPhone settings to factory settings
If none of these solutions worked, you need to take drastic action: restoring your iPhone to factory settings, how to reset, . This removes everything from the iPhone and returns it to its original state. Before doing this, take a complete backup of all data on your phone. Then perform a reset:
- click "Settings"
- click "General"
- swipe down and tap Reset
- Click "Erase all content and settings"
You will be asked to confirm that you really want to do this. Confirm and proceed with the reset. When the reset is complete, you will have a completely empty iPhone. You can then set it up as a new iPhone or restore it from a backup. The restore is faster, but you may be able to recover from the error that prevented you from accessing Wi-Fi before the reset.
If your iPhone still cannot connect to Wi-Fi, it may have a technical problem and should be contacted by a hardware repair center or the store where you purchased the device.
In this article, I want to look at solutions to various problems that you may encounter when connecting your iPhone or iPad to a Wi-Fi network. I often see questions in the comments: “what to do if the iPhone does not connect to Wi-Fi,” “why the iPad does not connect to the home network,” or “why the Internet does not work after connecting to the Wi-Fi network.” Today I will try to answer these and other questions in detail.
I've been using my iPhone for a little over a year, I've had my iPad for over 3 years, and I've never had a problem connecting to wireless networks. True, I don’t often connect to new networks. Basically, my devices are always connected to my home Wi-Fi network, or I use the mobile Internet. It happened that the Internet simply did not work, but this happened on all devices, and the problem was with the router or provider.
Cities are now simply full of Wi-Fi networks. In shops, cafes, clubs, hotels, subways, or just open wireless networks on city streets. And most often the iPhone does not connect to these networks. Although, it’s not uncommon to have problems connecting to home routers. I also often noticed messages that the iPhone does not want to connect to wireless networks in the subway. It displays a message saying "Insecure connection". We will also try to figure this out.
I think this instruction is suitable for all phone models (iPhone 7, iPhone 6, 5, 5S, etc.) and tablets from Apple. It also doesn’t make much difference what kind of router you have: Mikrotik, TP-Link, D-Link, ASUS, etc. However, according to my observations, Apple mobile devices are not very friendly with Mikrotik routers. If you have problems connecting to someone else's network, you will not be able to change the router settings. And this may be necessary.
We will look at solutions to the following problems and errors:
First of all:
- Reboot your iOS device. Press and hold the Home key and the Power button at the same time. Also reboot the router (turn off and on power), if you have access to a router. Try connecting according to the instructions: . On the iPhone everything is exactly the same. If this method does not help, then we will look for a solution further.
- Find out what the problem is. To do this, try connecting another device to your (or someone else's) network. Several are possible. See if the Internet works for them. If other devices also have problems connecting or accessing the Internet, then the problem is on the side of the router or Internet provider. I will talk about some router settings below in the article. Also try connecting your iPhone to a different network. If it does not connect to any Wi-Fi network, then reset the network settings (more on this later in the article).
We try to “forget the network” on the iPhone/iPad and connect to Wi-Fi again
The “Forget this network” function often helps to get rid of various connection problems. This method is especially relevant when the device does not connect after changing the router settings. For example, after changing the Wi-Fi network password. And the error “Could not connect to the network” appears, or there is a constant connection.
Just go to your Wi-Fi settings and click on the problematic network. Next, click on “Forget this network” and confirm the action by clicking on the “Forget” button.
After that, try to connect again using the password.
Doing a complete reset of network settings on an iOS device
Another solution that completely deletes all network settings on the iPhone and allows you to get rid of many problems related to the Internet connection and restore Wi-Fi operation.
In the settings, open the “General” – “Reset” section and click on “Reset network settings”. Next we confirm the reset.
After that, you can try to connect your iPad, iPhone to the Wi-Fi network. If the problem persists and he doesn’t want to connect, then most likely the problem is in the router settings (which I hope you have already rebooted).
What can you try to change in the router settings?
In the settings of your router, you can try changing the following parameters: region, operating mode, channel, channel width, encryption type.
If you are sure that you are entering everything correctly, but the iPhone still says that the password is incorrect, then you can try setting a different password in the router settings. Enter something simple, 8 digits. Security settings: WPA2 (AES).
Warning: "Insecure Network"
This is just a warning that you can see on your iPhone when you connect to an unsecured Wi-Fi network. By clicking on the network itself, security recommendations appear. This feature appeared in iOS 10.
If this is your home network, then of course set a password for it. If the network is not yours, then you can simply use the connection. But remember, it's not entirely safe.
"No internet connection" on iPhone and iPad
In the case where the mobile device has successfully connected to the network, but sites do not open in the browser and programs cannot access the Internet, the reason is most likely on the side of the access point. Also next to the network name there may be an inscription “No Internet connection”.
Check if the Internet works on another device connected through the same router. If not, then see the article:. If everything is fine on other devices, the problem with Wi-Fi is only on the iPhone, then first reboot it. If this does not help, then reset your network settings (I wrote about this above).
Update: You can try it in iOS settings.
Removing VPN configuration on iPhone
Update: if you have a VPN configured on your phone or tablet (possibly via app), then the VPN profile created in the settings can cause many different problems with connecting to the Internet. The Wi-Fi icon may not appear after connecting. The Internet can only work through a cellular network, but not through Wi-Fi. It happens that there is no Internet access only in some applications. For example, Viber, WhatsApp, FaceTime. But in Safari the Internet works and sites open.
You need to go to settings and delete the VPN profile. Go to section Basic – VPN. Select a profile (by clicking on (i)) and delete it.
Delete all profiles that are there.
Solutions to other Wi-Fi problems
Let's briefly look at two more cases:
- Wi-Fi does not turn on. Inactive switch. The Apple website advises resetting your network settings. How to do this, I wrote in detail above in the article. If resetting does not help, then you can try to completely reset the device. But most likely you will have to contact a service center. Since this indicates a breakdown of the Wi-Fi module itself in the phone or tablet.
- Why doesn't my iPhone connect to Wi-Fi automatically? Most likely this is some kind of glitch. Since the phone always tries to automatically connect to a known wireless network that it has already connected to. I can only advise forgetting the required network in the settings (I wrote more about how to do this above) and reconnect to the network.
I also wanted to say a few words about public and other people’s Wi-Fi networks. When we cannot connect our iPhone or iPad to such a Wi-Fi network, we need to understand that some kind of blocking may be configured there (for example, MAC binding), or your device was simply blocked there. Since we do not have access to the access point settings, all we can do is reset the network settings on our device.
I tried to consider all the most popular and common cases that owners of Apple mobile devices encounter. If you have some other problem, or you know other working solutions, then write about it in the comments. Best wishes!
Connecting iPhone to a computer and exchanging data between them is done using iTunes. But what if, when connecting a smartphone via USB, the PC simply does not recognize the device? Let's consider the possible causes of this unpleasant phenomenon and figure out how to solve it.
Why doesn't my computer see my iPhone?
The correct connection between iPhone and computer is as follows:
If the phone doesn’t even charge, then it’s easy to figure out and solve the problem:
You connected your smartphone and it started charging, but it doesn't show up in iTunes. What could be the reason? Usually the problem lies in incorrectly installed software, but there may be other factors:
- The drivers for the USB device have been lost;
- the user did not touch the “Allow” button on the smartphone screen;
- a low-quality cable is used;
- iOS versions on a smartphone and iTunes on a computer are not compatible;
- Chipset drivers are outdated.
What to do
First, let's take the simplest steps and check what the problem might be:
If this does not help, then you will have to tinker a little with setting up your computer.
Updating the driver for a USB device
Connect your iPhone via Lightning USB to your computer and open Device Manager. To get to it, right-click on the “This PC” or “My Computer” icon (it can be found in “Explorer” or on the desktop), select “Properties” from the drop-down menu. A control panel window will open. On the left side of it you will see “Device Manager”.
You will see a list of all devices connected to your computer, including mouse, keyboard, hard drives, and so on. We need the "USB Controllers" tab. If the cable and USB port of the computer are working properly, then among this sublist you will see the line Apple Mobile Device. Right-click on it and click “Delete” in the drop-down menu.
Don't worry, your computer will automatically download this driver again.
A small window will appear asking you to confirm the action. Make sure that the “Remove driver programs” checkbox is checked and click OK. When the program notifies you that the operation is complete, unplug the cable and plug it back in. The computer should automatically recognize the device and begin installing the driver, which it will notify you about with a small window in the center of the screen.
You can click the “Close” button - this will not interrupt the process
When the driver is installed, a corresponding notification will appear at the bottom right: “The device is ready for use.”
Update the driver for the chipset
You can check whether the driver for the chipset is up to date by connecting any other device (another smartphone, flash drive) to the computer via USB. If it is also not readable, then the problem may lie here.
First, we will determine the processor manufacturer in order to download the necessary driver. To do this, return to the “Device Manager” and expand the “Processors” sublist. There we will see either Intel or AMD.
Don't worry if there are several processors in the list - this is normal
Now you need to go to the manufacturer’s official website (or) and find the section with drivers. Download the proposed file (most likely it will be a .zip archive - after downloading it needs to be unzipped) and execute the .exe file, which will be located in the downloaded folder. It will install the latest driver for the chipset. After that, restart your computer and try connecting your iPhone again.
Restarting services
Perhaps the reason lies in the freezing Apple Mobile Device service. Let's reboot it:
Try opening iTunes again and connecting your iPhone.
If all else fails
Have you followed all the instructions described above, but your computer still doesn’t see your smartphone? Try connecting it to another computer using a different cable. Visit one of your friends, ask them for permission to install iTunes and connect your iPhone. If the problem persists there, then the reason probably lies in the iPhone itself. In this case, it is best to take the phone to a reliable technician for inspection.
This problem is usually easy to solve on your own. Just follow the simple instructions, and soon your iPhone will be recognized on your computer again.
Many users of branded phones such as iPhone 4s and 5s have at least once encountered problems connecting to Wi-Fi networks. In this article we will try to deal with them and help you in this difficult situation.
Possible problems
So, what problems can there be when connecting to wireless networks? Your mobile device simply does not see the necessary Wi-Fi network, the presence of which you know for sure (for example, we are talking about your own home network). Or when connecting it throws some errors. It is also worth noting this option when the Wi-Fi signal level drops sharply, or you are disconnected from the Network by itself. You may encounter a problem when, after seemingly connecting to the Internet, you cannot access any site.
By the way, some users often complain that Wi-Fi does not work automatically after the update. Let's deal with these problems together!
There are solutions
There are solutions to every situation! And here are the step-by-step instructions:
If you cannot find a network, you should try the following:
- It is worth checking again whether there is a network among all available for your device. To do this, you need to go to the settings and find the Wi-Fi item there. If the network does not appear immediately, then you should wait a while;
- come closer to the router distributing Wi-Fi, it is possible that the signal is simply not picked up by the device;
- You can also reset your network settings, instructions are included below.
Video: iPhone does not connect to Wi-Fi network
Login to router settings
If you need to configure a Wi-Fi router, which may be a solution to the problem, then you should first go to its settings through the web interface. Of course, the list of all kinds of routers is very large and we will not describe here how to enter the settings of each. We will describe only general instructions for all routers:
That's all - you are in the router settings. There is usually a Wi-Fi or Wireless section on the left. This is where the network settings are made, including the access password (key). You can find the settings for each router separately in another article on our website.
TP-Link, by the way, has created a special Tether program for this. Working with the web interface may seem like a very complicated process for many users, but when working through the special Tether application for all iOS devices and Android, setting up a router will not be a particularly difficult task, since it is simplified.
Reset settings
How to reset network settings:
This way you can reset absolutely all network settings, and this is:
- a complete list of Wi-Fi networks with which you previously worked, and the saved passwords will also be lost;
- also, those devices with which you worked via Bluetooth and those with which you made contacts will also disappear;
- VPN and APN settings will also be deleted.
If you want to reset your iPhone, which will be necessary if you accidentally set up a new device, but wanted to transfer data from the old one, then you will have to:
Changing the connection country
Another reason why your iPhone 4s does not connect to Wi-Fi may be the following:
Backing up and restoring data
If you don't want to lose your precious data, then if your iPhone 4s or 5s breaks down, it's worth backing up your files. There are special services for this: iCloud and iTunes. So, all that remains is to look at how this is done and how to quickly and easily create all copies of the data. If you use the iCloud service, everything is done quite simply, backup copies are simply created automatically, this is also suitable for all iOS devices.
To do this you need:
So, what should you do if you have lost your data and want to get it out of iCloud? Let's say you purchased a new iPhone and want to copy data from the old one to it. First, complete all initial system setup requirements for your iPhone. When you are offered one of three options, among which is “Restore from iCloud copy,” you should choose this option. From the list of all copies, select the one you created, it will be visible by name. There are some details that you need to keep in mind when using iTunes:
Backups are created even when you sync between your computer and your device. In order to finally verify this, you need to go to iTunes on your computer and go to the “Devices” tab. And there you will see the name of your device, and the date and time the backup was created will be indicated there.
To restore data from iTunes, you only need to connect your iOS device to your computer where the backup is stored. Again, you need to check the version of iTunes installed on your computer. Go to “File”, from there to the “Devices” section and click “Restore from backup”. That's it!
Photo: restore from backup option
Why won't my iPhone connect to Wi-Fi?
There are a fairly large number of reasons why the iPhone 5s does not connect to Wi-Fi.
Here is a list of them:
- if the network is secure, make sure you enter the password correctly;
- Make sure the network signal is strong enough. If the signal is weak and periodically disappears, then perhaps you are at the maximum range of Wi-Fi;
- Your device may have been manufactured for sale in the United States. To do this, you will need to change the country in the router. We wrote above how to do this.
Video: How to reset settings on a TP-Link router
It's time to reboot the router
So, another reason why your iPhone stopped connecting to the router. The problem of accessing Wi-Fi from your iPhone can be solved with just one click of the router button. Reboot it, unplug it and turn it back on. What if? Each device can have its own errors in operation, and the router is no exception! True, if other devices successfully connect to the same router, then the problem is unlikely to be there.
Reset and create a new password
What to do if you forgot your Wi-Fi password and can’t connect to it on your iPhone? Constantly entering the wrong Internet password?
It's time to reboot the router
We hope this article has fully told you what problems there may be with accessing Wi-Fi on iPhone 4s and 5s, how to solve them, as well as how to back up data and restore it if you purchase a new iOS device.
