Is there a Beeline phone? How to contact the Beeline help desk

Having useful Beeline numbers at our disposal, we can manage your number directly from your phone without Internet access. And such opportunities are available to all subscribers of the black and yellow operator. In order for you to take advantage of these opportunities, we have prepared this detailed review, where you will find information about all useful numbers x and Beeline operator commands.

The numbers and teams presented are divided into several categories:

  • Numbers for reference information;
  • Numbers emergency services;
  • Numbers for balance management;
  • Numbers for managing your tariff plan and services.

It is in this order that we will give you everything useful information.

Beeline information and reference numbers will help you obtain reference information on many issues. The most important number that you need to write down in your phone book is number 0611, intended for dialing the Beeline help desk - with its help we can solve any problems arising with cellular communications. If you need to call the helpline from another mobile or landline phone, use the number 8-800-700-0611.

Do you want to receive information about online services online? Then use the free service number 0604. If you need information on infotainment services, then a special number 0605 works for you. And by using the number 0606, you can get information about all the new products in the field of tariffs and services.

Let's move on - next up is an information mini-portal on discounts in roaming. It is available at the short number 0676 - call it and get the opportunity to reduce your travel costs. If you just need to make a long-distance call, but you don’t know the code of a particular city, use the interactive directory at 065050.

Just in case, write down information number 068044 - it will help you protect yourself and your relatives from fraudulent activities.

Let's immediately look at the emergency numbers - these are 101 to call the fire department, 102 to call the police, 103 to call the ambulance and 104 to call the emergency gas service. If you are too lazy to remember numbers or there is no connection, use the phone Unified Service rescue 112.

Balance control numbers

We have already reviewed useful Beeline information numbers, now it’s up to the numbers, related to the account, balance and possibilities at zero. The balance on Beeline is checked using a simple USSD command *102#. And to check the balance of included minutes and bonuses, use the commands *110*06#, *106#, *107# and *108#. By dialing 06409, you can find out the balance using another number.

Are you using a postpaid tariff plan? Then write the USSD command *110*04# into your phone - it will help you find out the amount to pay. Do you want to use the Mobile payment service? Then use the short number 0533. Here you can link bank card to perform actions related to payment for various services.

Opportunities at zero

To receive general information about your options with a zero balance, call the short number 064012. Four services are available here:

  • "Trust payment";
  • "Call me";
  • “Top up my account”;
  • “The call is at the expense of the interlocutor.”

In order to use the “Trust Payment” service, dial the USSD command *141#. Get information about the amount trust payment you can use the command *141*7#. You can prohibit and allow receipt of payment by calling the helpline 0611. If there is no money in your account, but you urgently need to contact a specific subscriber, then write the USSD command *144*number# into your phone - with its help you can send a request call back as part of the “Call me” service.

By the way, you can block receiving such requests using the USSD command *144*0# (to re-enable, dial *144*1#). The “Top up my account” service will help you out at a time when you do not have access to payment terminals and other tools for making payments. Ask your friends or family to top up your account using the USSD command *143*number#.

As for the “Call at the expense of the interlocutor” service, to activate it, a special dialing syntax is used - 05050 number. For example, to make a call at the expense of a subscriber with the number +7-961-123-45-67, you should dial the number 050509611234567 and press the call button.

Numbers for managing services and tariffs

Beeline will give you useful numbers necessary information and help you manage your number. For this purpose, the network operates a USSD portal *111#, which has enormous functionality. With its help, you can independently manage your services and tariff plan. Approximately the same opportunities are available via the short number 0674, which belongs to the voice interactive portal “My Beeline”. Next, you need to remember three very important commands:

  • *110*05# - this command will refresh your memory of the parameters of your tariff plan;
  • *110*10# - using this command you can clarify your number;
  • *110*09# - command to obtain information about connected paid services.

Be sure to write them down in your phone book. In conclusion, we will look at two more useful Beeline numbers - number 0603, which is used to manage the Black List service, as well as number 0717, with which you can get information about connection and configuration mobile internet.

When using cellular communications, many Beeline network clients have various kinds of issues that are not possible to resolve on their own. That's why the operator cellular communication offers its subscribers to get the maximum quick help by contacting the call center. You can listen to the recommendations of the answering machine, contact a representative consultant, receive the information you are interested in in the form of SMS or message on email.

You can contact representatives of the support center from your number, landlines or by making a call through other cellular operators.

Valid:

  • 0611 – a mobile consultant in the form of an answering machine, which you can call at any time of the day or night, but only from a Beeline number (absolutely free); he will help resolve numerous issues and can even switch to a conversation with an operator;
  • 8-800-700-0-611 is a federal number, which can be dialed not only by Beeline subscribers, but also from numbers of other operators and even while roaming (calls, as in the previous case, are made free of charge);
  • +7-495-974-8-888 - Beeline technical support number, which will allow you to contact the operator for free if you are roaming;
  • 8-800-700-0-080 – intended for users of a USB modem from Beeline;
  • 8-800-700-2-11 – help from a cellular operator in case of questions regarding Wi-Fi work Internet;
  • 8-800-123-4-567 – useful for users who want to set up mobile Internet;
  • 8-800-700-8-000 - will help you deal with Home Internet, TV and telephone;
  • 8-800-700-9-966 – intended for subscribers who have activated the service Home phone or Home Internet Light versions;
  • 8-800-700-0-628 - the set of these numbers is intended for corporate clients;
  • 8-800-700-7007 – also involves connecting to the support center legal entities who ordered a fixed line service.

Information services of the mobile operator Beeline

If you enter certain commands on your phone, you can independently resolve a number of issues that interest you without the help of an operator or logging into your Personal Account.

USSD request options:

  • *110*00# - information about the rate valid on the Beeline network;
  • *110*09# - get information about any connected service;
  • *110*05# - find out the conditions of your tariff plan;
  • *111# - USSD menu that will allow you to independently connect/disable certain services;
  • 064012 - information about options in case of lack of money in the account (valid for prepaid tariff plans);
  • *110*10# - will help you remember your personal number;
  • 0676 - familiarization with offers valid in roaming;
  • 0717 - information about your mobile Internet;
  • 068044 - dialing these numbers will help you protect yourself from the tricks of scammers;
  • 0603 - adding a subscriber to the black list;
  • 0533 - makes it possible to register a bank card for making mobile payments;
  • 065050 - obtaining information regarding intercity and international codes;.
  • 0678 - information for making profitable calls and sending SMS messages.

Other options for contacting the operator

If you have free time, you can contact technical support as follows:

  1. Leave your question on the forum feedback. You need to click on the “Ask a question” link and select the topic of the request and the method of teaching the answer (email or message to the phone). Here you have access, through correspondence, to communicate directly with the operator.
  2. Send an email to [email protected].
  3. Send SMS to number 0611 and receive a response on your phone.
  4. By going to the official website of the cellular operator Beeline, order the service “We will call you back. This feature is often used by subscribers when support operators for a long time couldn't take your call and you had to hang up.
  5. Log into the Beeline group through social networks (VKontakte, Odnoklassniki, Facebook) or visit the microblog on Twitter.

Have fun chatting and getting answers to your questions!

Beeline hotline

Today, every serious organization must have a professional technical service support. Only in this way will it be able to provide high-quality and professional services that will delight consumers. This technical support should provide assistance to customers at every stage of cooperation. As a result, this can lead to an increase in the customer base. And in this matter, the Beeline operator, which is known as VimpelCom, is one of the largest operators in the world, which does not lag behind its competitors in this matter.

The mobile company Beeline is rightfully one of the oldest groups of operators that have integrated telecommunications services in Russia and the CIS countries. This company provides services in a variety of areas, for example, data transfer using wireless communication on the Internet. If you are an active client of this company, then you may have certain questions that require quick solution. What to do in such cases? For this purpose, a Beeline hotline was created. You can call the hotline from any city or mobile phone. So, you can contact the Beeline operator, who will provide you with comprehensive information. So, by calling one of the Beeline hotline numbers, the operator will provide you with the following information:

  • You will be able to obtain information about the status of your balance. Moreover, you will be able to find out why your balance has decreased, how exactly it can be replenished, and what functions are available to you if your balance is zero.
  • You can also find out about the current tariff plan. For example, you will learn about prepaid or postpaid payment systems.
  • Information about the SIM card is also provided. You will learn how to connect your relatives or friends to Beeline, auto-identify or identify the number. Or what to do in a situation if your phone is stolen by intruders. You will be provided with information on how to quickly restore or change your SIM card.
  • You will also learn how to get mms services, SMS and how to disable it, respectively.
  • The hotline operator will answer questions about the mobile Internet, for example, how to connect it, how to register a Beeline modem, and so on.
  • Information about roaming is equally important. You will be able to get accurate information about roaming tariffs for international and intercity calls.
  • If you are interested in creating a personal account, then the hotline number will come in handy.
  • If you want to know about secure communications, for example, how scammers operate, how to check short numbers, what you can expect in roaming and the like.

These are just some of the topics and questions that you can discuss with the hotline operator. The most important thing is to behave correctly when making calls, especially if you are faced with injustice. After all, often the problem is not as serious as you can make it out to be. Therefore, politeness and tact in a conversation with a Beeline hotline operator is the right path to a successful resolution of the conflict.

Advantages of the Beeline hotline

In order to communicate closely with its clients, the commercial company Beeline has created a unique structure called a hotline. By calling the hotline number you can get accurate information on a particular issue. Moreover, you can make your suggestions or make a complaint about a particular service. And oddly enough, it was Beeline that was one of the first to offer such an interactive service. You can call the Beeline hotline from absolutely any landline or mobile phone. Moreover, all calls are absolutely free, which makes it possible to contact us at any time and at any time of the day. Over all the years of its existence, the Beeline company has established almost to perfection this service. The following advantages of the Beeline hotline can be highlighted:

  • Beeline operators work around the clock. If necessary, you can call the hotline at any time of the day. At the same time, it doesn’t matter where you are in Kamchatka or Kaliningrad. Thanks to this, you can resolve issues without leaving the cash register.
  • Prompt resolution of emerging problems. When using any service, you may encounter unpleasant situations, this also applies to the Beeline operator. An interesting case was recently recorded, which confirms that the work of the hotline is truly effective. One person had roaming service activated. But the fact is that he was on Russian territory, namely near the border with China near Barnaul. As a result, the mobile phone picked up a signal from a tower that was located in China and, as a result, with the roaming function enabled, money was withdrawn from the person. But what amount? Just think about it, the subscriber’s account went into a big minus, namely 9,260,000 rubles. When the subscriber discovered this, he immediately called the hotline and fully explained the problem. K4ompnaia promptly checked the information and, as a result, completely recalculated the amount as for conversations in Russia. Just imagine if the hotline didn't exist!
  • Politeness and courtesy. Not a single consumer in Russia is accustomed to politeness. And this is due to the Soviet mentality, which is alive even in the new generation. You can often hear a rude and harsh answer addressed to you if you call this or that company. But the same cannot be said about the Beeline service. Each operator knows how and what to say to each calling client. Although, to be objective, politeness is a strict rule and even a requirement of the company than a sincere desire to help you. And the operator feels responsible, because the conversation can be recorded. But this does not affect the result in any way. At Beeline, you will never hear rudeness on the hotline, even if you are clearly not calling in the best mood. Politeness will calm you down and the problem will not seem so serious to you.
  • Objective consultation. By calling the hotline you can get not only advice and recommendations, but also the necessary advice on best rate for your case. Moreover, they can provide you with technical information. For example, you bought chinese smartphone, but you don’t know how to set up the Internet on it. Then the specialist is ready to provide you with assistance of this kind. The most important requirement is to make the correct phone call. Moreover, the operator will not tell you that in this case the settings are not automatically supported. The operator will be scrupulous and will provide you with best solution. He will explain to you what needs to be done to configure certain settings. and even if you have absolutely no understanding of Internet settings or any other area, the operator will patiently and accurately set everything up for you.

So, from all of the above, the conclusion is obvious: the Beeline operator submits perfect example literate technical support their subscribers using a hotline telephone. Just imagine if all companies were equal to this level.

As soon as you call the hotline, you will receive answers to your questions in the shortest possible period of time. Although you can visit the representative office in person at one of the Beeline branches in Russia, for busy people this hotline is perfect solution. You can save your precious time. You can be confident in the competence of each operator who has basic knowledge of psychology. This will already contribute to a comfortable and productive conversation. Each client who calls the Beeline hotline is guaranteed to receive an accurate answer to the question that interests you at the moment.

It’s not always possible to figure out the settings, services, tariffs, and debits on your own – there can be many situations, and it’s at such moments that the help of a consultant will come in very handy. The simplest and quick way get a comprehensive answer to all questions about communication services - call or write to a Beeline support operator.

Of course, you can come to the customer service office, or try to figure it out on your own, but the offices are not open around the clock, and it can be a long walk, and it’s not always possible to find the correct complete answers on your own. Therefore, we will first look at how to get free consultation by phone, and then we will tell you about other ways to contact Beeline support.

How to call the Beeline operator for free?

You can call Beeline at toll free numbers 0611 or 8-800-700-0611. It will be extremely difficult to reach an operator on them; often all operators are busy and you have to wait a long time for an answer. If you need to get basic information, then an answering machine - a “mobile consultant” that receives calls to these numbers is quite enough.

Using the Mobile Consultant service, you can find out your phone number, its balance, tariff plan and connected services, will help, if necessary, disable them or connect others, and will also tell you about current tariffs, discounts and new services of the company. In most cases, you can solve your problem simply by listening carefully to such a “consultant” and pressing buttons in response to his questions.

Basic rules for communicating with a “Mobile Consultant”:

  • Do you want to listen to the message again? Press number 9;
  • Need to listen to the information from the previous paragraph? Press #;
  • Do you want to return to the main menu? Press *.

You can call 0611 only from a Beeline phone and while within the coverage area of ​​the Beeline network. You can call 8-800-700-0611 from any phone of any operator (you can even call from your home phone). Calls to both of these numbers are free.

To contact the Beeline operator directly quickly, without listening to the voice menu, you can ask your question by sending an SMS to 0611. The support operator will also answer your question via message or call you back within 1-2 hours.

How to call the Beeline operator directly?

If you are in roaming, or you are not satisfied with the capabilities of the answering service consultant, then you can call Beeline directly and solve your problem with the help of a “live” operator.

To connect to the operator, call the Beeline subscriber support number: +7-495-974-88-88. A call to this number from a Beeline mobile phone from anywhere in the world will be free.

As soon as you get through, you will also be greeted by an answering machine, but only to find out which specialist to connect you with. And after answering a few questions in the voice menu, you will be redirected to the operator.

How else to call Beeline?

In addition to services mobile communications Beeline company provides a wide range of telecommunications services, and their subscribers also need timely assistance and consultations. For these purposes, individual technical support telephone numbers are provided.

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