To optimize your device's performance, you should update its software to improve functionality and eliminate errors. When a software update is available, the icon appears in the status bar. You can also check for updates manually.
The easiest way to install software updates is to use the device's wireless connection. However, some updates cannot be downloaded this way. In this case, the Xperia™ Companion software (on your PC or Apple ® Mac ® computer) is required to update your device.
For more information about installing software updates, see the Software Update link.
Checking for new software
If there is no new software, your device may not have enough memory. If your Xperia™ device has less than 500 MB of internal storage (device memory) available, you will not be able to receive information about new software. The following notification will appear in the notification bar warning you that there is insufficient storage space: Storage space is running out. Some system functions may not work. When you receive this notification, you must free up the internal storage (device memory) before you are notified that new software is available. |
Installing system updates
Download and install system updates from the notification panel
- If you are using a device with multiple users, make sure you are signed in as the owner.
- Pull down the status bar to open the notification panel.
- Scroll down and select the system update you want, then tap Download.
- Once the download is complete, reopen the notification panel (if closed), then tap Install and follow the onscreen instructions to complete the installation.
Updating your device using your computer
You can download and install software updates on your device using a computer with an Internet connection. You will need a USB cable and a PC or Apple ® Mac ® computer running Xperia™ Companion software.
Updating your device from your computer
- Make sure Xperia™ Companion software is installed on your PC or Apple ® Mac ® computer.
- Connect your device to your computer using a USB cable.
- Open the Xperia™ Companion app if it doesn't launch automatically.
- On PC: If a software update is found, a pop-up window will appear. Follow the onscreen instructions to update the software.
Probably every Android user has encountered the inability to install an application or game on the Play Store. In some cases, the error “not supported on your device” is displayed. How to bypass this limitation?
First, you can try to access the Play Store via a VPN or change the country in your user profile. How to do this is written in detail on our website. If this does not help, then the problem is not with your location, but with the device model. You can go into the system files and change the model name.
Market Helper is an application that works only on devices with root access and changes the system ID so that instead of a less common device, the store sees a popular one, which is most likely supported.
1. Download and install.
2. Open Market Helper, select the device type (tablet or phone), manufacturer and model, country, cellular operator.
3. Click Activate and wait for the new settings to apply.
4. Go to Google personal account. There is no need to change anything here.
5. Try installing apps that were incompatible.
To return the device to its original state, click Restore in the list of available devices, and then Activate or simply restart it (Wi-Fi or data must be turned on).
You can manually do what Market Helper does, namely, edit the build.prop file by entering another device into it:
1. Install the file manager Root Explorer, ES Explorer or Total Commander, launch it, go to its settings and activate access to root directories.
2. Go to the “System” folder and find the “build.prop” file. Keep a backup copy of it in a safe place.
3. Open "build.prop" as a text file using the built-in text editor.
4. Change the value of the lines “ro.product.model” and “ro.product.manufacturer”, for example, to “Galaxy S8” and “Samsung” - the device will pretend to be the popular Samsung Galaxy S8 smartphone.
5. Go to Settings > Application Manager, find Google Play Store in the list, open its details and click Clear Data and Clear Cache.
6. Restart your device and try installing the desired application.
Another way to install the desired game or application is to use sites where APK files are posted, or third-party markets, but in this case you need to be careful, since you can catch viruses on such resources.
You can also download the APK file yourself using the APK-DL or APK Downloader web services. In the first case, you need to open the application page in the web version of Google Play, replace play.google.com with apk-dl.com in the address bar and click on Start Download on the page that opens.
To download an APK via APK Downloader, you need to copy the application address, go to the website
Many novice users root their Samsung device and then wonder why they are deprived of official software updates? This situation occurs all the time. When checking for updates, the following error message appears on the screen: “Your device has been modified. Are there any updates? A situation arises in which it is impossible to get everything at once. You will either have to get used to living without official firmware updates, or give up root rights and return the gadget to factory settings, losing all individual settings and data.
For those who have chosen the option of officially updating the system “over the air”, we offer simple step-by-step instructions, developed for Samsung Galaxy line:
1. Make sure that the antivirus, if there is one on the device, is disabled.
2. Download and install from Samsung KIES.
3. Go to the KIES program, select the “” tab at the top Means", and in it " Firmware update and initialization».
4. Then enter the model of your gadget and its serial number into the pop-up windows (S/N can be found in “Settings” by going through the chain "Settings” -> “About the device” -> “State” -> “Serial number"). For Galaxy S4 and other smartphones, enter the device model as “GT-I9500”.
5. Next, follow the steps that the assistant tells you. Depending on the device model and Internet speed, the process takes from 20 minutes to an hour.
At the end of the procedure, you will have a pristine device in your hands with the latest firmware version for your region. You have lost your Root rights, but you have regained the ability to receive official operating system updates over the air (via OTA).
Are you having problems connecting various devices to your PC? Often in such cases the status window says: "Device software was not installed." This is a common occurrence and there are many ways out of the situation, as well as reasons. Next, we will look at what to do if there is a failure, a message about removing the gadget, or an unsuccessful installation attempt.
Cause
Often we are talking about smartphones (Android, iPhone) and USB flash drives, Smart cards, but the problem also arises with other equipment, including hardware. Many things lead to the appearance of such an inscription:
- software conflict, lack of libraries and equipment firewood;
- malfunction of the port, cord or connector of the device, hardware malfunction.
- lack of rights;
- damage to the operating system, etc.
It’s impossible to predict what’s going on, so it’s worth trying methods until you can recreate an adequate connection.
Way out of the situation?
So, first, let’s make a traditional list of manipulations that should be done first:
Let's now separately study each case and popular fixes.
- Refusal. This is a sign that certain software (antivirus, firewall, firewall) or OS is preventing the firewood from being installed. Solution: find the blocker, install the driver under the admin account, fix damaged OS elements.
- Could not find driver. This means that the firewood is not suitable, and the discrepancy arises due to: a mismatch in the bitness of the OS and the hardware. Solution: download firewood for the device from the website, update the motherboard’s firewood.
- Device removed. Indicates that the device is turned off during installation - the installation of firewood is interrupted. The reason, in addition to the user turning off the gadget, is: wear and tear cord or connectors, damage port, malfunction motherboards. Solution: use another USB, check functionality on another PC, diagnose the hardware.
The device is removed - indicates a poor connection
The above methods often help the user, but what to do if they did not help?
What else can you try?
- Clean your PC or laptop from dust. It can cause overheating and interfere with normal operation.
- Disable other connected gadgets. If the power of the power supply is not enough for the functioning of the devices, then for obvious reasons the equipment can be detected by the system, but installing firewood or using it as a storage device will be impossible.
- If we are talking about hardware, for example, a GPU, then you can try reconnecting it.
- In some cases, the problem lies not even in the operating system and firewood, but in Bios. You can try updating it.
- Update Windows Media Player. The library is updated along with it MTP Device Driver– protocol for transferring multimedia files. Here is a video instruction:
Conclusion
Even if this didn't help solve it "Device software was not installed", we recommend contacting the device manufacturer’s support service. With the help of support, you will quickly understand the nuances of your situation. As a rule, technical support staff provide the software necessary for testing, which finds blocking processes or services
