Emergency hotline. Department of Health of the Moscow Region hotline

I would like to express my gratitude to the doctor of the 175th clinic, Kalinina Yu Ya, for her professionalism and sincere attitude.

Today I went to the dentist, it’s just terrible. Why do we pay taxes? The dentist learned that I wanted to treat for free, and her mood soured.

I express my gratitude to the doctor - therapist of the day hospital of the 88th polyclinic on Architect Vlasova Street, building 31a Ogoltsova Natalya Ivanovna for her good job. She is an attentive and conscientious person. She prescribes competent, good treatment for our patients. Thanks to her for her golden hands. She is a doctor from God. I ask the administration to pay attention to this.

Why don’t the clinics give you a referral to take tumor markers? They say it’s only with a referral from an oncologist. Everywhere they write and say to identify the early stage, but here’s the twist. It turns out that oncology can be detected when, not when it will be treated, but a direct path to another world. This analysis has been done before. I wanted to know what was the matter. My grandmother and mother died of cancer, I’m afraid I want to get checked, but they won’t let me. I am a pensioner and don’t have money for paid tests.

Good afternoon
I would like to thank therapist M.M. Semenova (clinic No. 19, fl. No. 3) for her attentiveness to the patient, regardless of age, for the correct selection of medicine. We need more such competent doctors.

The indifference and rudeness of the entire medical staff, starting from the grandmother in the wardrobe and then everywhere, including the minister and the ministry.
If you don’t want to treat, go to a satirist, where you will be gladly received.

Since the summer of 2018, in the clinic No. 67, branch No. 3 at the address: Zatonnaya St., 11, a new service has been introduced for the treatment of home-based patients, namely, patronage services. There are about 600 such patients in this medical institution, and there is only one doctor, and you have to wait several weeks to get some help. I’ll give an example - my husband, Evgeniy Vitalievich Barabanov, born in 1934, needs to do a blood test for INR (deep vein thrombosis) once a month, and determine PSA (prostate cancer) once a quarter, and for this it is necessary to call a visiting doctor for this so that he submits a request to the nurse to draw blood from a vein. It is unknown how long this may take. But the PSA test must be submitted to the doctor at the oncology clinic No. 4 by the time he prescribes. Before this innovation, it was enough to go to a therapist, get a referral to take a blood test at home, get the test result, and all this took a maximum of 10 days. At the moment, in response to my requests, therapists refer me to a visiting doctor. The current innovation has prevented home-based patients from receiving medical care in this clinic. Maybe it’s worth returning to the previous order?

Hotline The Moscow Department of Health will allow you to ask questions and complain about the medical services provided. In this article, we will consider the main purposes for contacting an institution and provide telephone numbers for communication.

The Department of Health is an organization that manages health care facilities. It has several functions:

  1. Development of basic provisions and orders.
  2. Regulation of institutions.
  3. Monitoring the quality of services provided.
  4. Improving the functioning of institutions.
  5. Property management.
  6. Punishment of employees who grossly violate the rules.
  7. Organization of inspections.
  8. Receiving proposals from the public.
  9. Processing incoming complaints, studying them and preparing an official response.

These are the main tasks of the Department of Health. That is, he controls the functioning of institutions and interacts with citizens. This organization is a rather important link and takes upon itself the solution of major issues.

Hotline of the Moscow Region Department of Health

What questions can you ask:

  • Related to the provision of preferential medications.
  • On vaccination.
  • Health related.
  • Questions about the provision of medical care.
  • Providing vouchers for treatment in a sanatorium.
  • You can leave your suggestions for improving the work of medical institutions.
  • Complain about poor quality help.
  • Report violations in medical institutions.
  • Provide information about identified cases of corruption in hospitals and clinics.

Hotline numbers of the Ministry of Health of the Moscow Region:

Hotline telephone number of the Minister of Health of the Moscow Region: 8-925-548-56-47 - multi-channel (on issues of preferential drug provision);

Telephone hotline of the Ministry of Health of the Moscow Region for drug supply: 8-498-602-03-59.

Non-profit partnership

Opening hours: Mon. - Thu. from 8.00 to 16.45, Fri. from 8.00 to 15.30, except holidays(lunch break: 12.30 -13.00) Help Desk on vaccination issues MGC AIDS – help phone Emergency medical and psychological assistance in crisis situations “Helpline” on issues of drug addiction, HIV/AIDS “Helpline” of the obstetric service Telephone for psychological assistance in Moscow State Budgetary Institution “Moscow Service for Psychological Assistance to the Population” of the Department of Labor and Social Protection of the Population.

Ministry of Health of the Moscow Region

Contacts of department heads and department heads can be found on the official website of the Ministry of Health of the Moscow Region (see information below).
  1. Answers from specialists on all issues of interest in the “life” of a medical organization;
  2. Help and support in solving various kinds of problems: complaints from patients, inspections by supervisory authorities and much more;
  3. Regular information about all changes in legislation in the field of healthcare of the Russian Federation;
Powers of the Ministry of Health of the Moscow Region*
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