Delivery of orders from iHerb to Russia by local Premium postal service (Global Mail by DHL, Russian Post). DHL Global Mail courier company DHL global mail where to receive

DHL Global Mail is part of the Deutsche post-DHL family, which is the world's 39th leading postal logistics group. DHL is the global leader in the logistics industry in this highly competitive market. DHL Global Mail provides postal service for postal items and small parcels at the best prices, comparable to the postal service offered by state postal services.

How does DHL Global Mail work?

Local post offices are the main place where mail and parcels are processed. The parcel can also be sent to a DHL branch. From DHL, parcels or letters are then sent to the relevant IMPC branches.

From DHL, parcels are sent to the postal service of the destination country. And from there letters and parcels are sent directly to the usual post office. DHL usually works very quickly and packages are delivered to the postal service in the shortest possible time. And from there the parcels reach their desired destination.

Enter your DHL tracking number

DHL Global Restrictions

Documents subject to duty have a maximum value of RUB 170 per item based on DHL rates, and DHL international shipping rates vary depending on the item.
Hazardous materials, which include shipments packaged in limited or excluded quantities, are not permitted for transportation.
Live animals, including insects and fish larvae, are prohibited.
Banknotes, coins or activated credit cards are not accepted for shipment.
Clinical or biological samples and lithium batteries are not accepted for shipment.
You cannot ship tobacco, leaf tobacco products, or pre-rolled cigarettes.

DHL Global Mail Tracking, Insurance and Registration

DHL Global Mail Tracking tracks the exact location of the shipment, and provides the most accurate information to the customer upon request. Tracking DHL can track more than one shipment at a time. And we can even get updates to our package location via email by registering on their website or via message. To do this, we need to have a Global Mail tracking number from DHL, which will be provided at the time the package is dispatched.

Cargo insurance, in turn, is not the main service of DHL. DHL may in some cases provide private insurance of 3% of the value based on the declared value of the package. This comprehensive insurance covers damage, if any. But if damaged due to frost, it cannot be restored. This also does not apply to non-delivery or problems due to lack of certificates.

DHL Global Mail tracking

While parcels are ready for dispatch, they must have a "Missed" sticker and a green CN22 sticker, which shows us that the product has been tested and it fits perfectly. The green CN22 sticker is the same as the postal service. Parcels are checked and packaged very strictly and they also provide us with a more detailed description of the contents. It may be advisable to have a phytosanitary certificate for the plants included in the consignment.

DHL Global Mail Tracking Number

The tracking number is the number provided to the customer by DHL at the time the package is shipped. This DHL Global Mail tracking number helps you track and know the current location of your delivery without any delay. Provide international track and trace services to make it easier to track mostly international postal shipments. We can easily track and trace the record using the DHL system. Simply enter your DHL Global parcel tracking number and press the enter button to track the parcel.

As soon as you click the Track button, you will receive complete information about the delivery and the current location of the parcel. The most common tracking format for DHL Global Mail Tracking is 10 digits (eg 9999 9999 99). Some other less common formats may also exist. To track DHL Global Mail, you should not use spaces or other (+ - / *? & =!) characters along with the number.

In some cases, there may be a situation where there is no record of your tracking number. This only happens when you enter an incorrect tracking number. It is recommended to check the number with the sender if we are not absolutely sure of the correct number. Parcels enter the tracking system within 24 hours.

Our site was created to meet the latest WCAG standards.

What is Web Accessibility?

The aim of accessibility is to make websites usable by people of all abilities and disabilities. This requires websites to be designed in such a way that all users have equal access to information and functionality.

What Accessibility Standard does DHL use?

DHL has built its customer websites to Web Content Accessibility Guidelines (WCAG) 2.0. Level AA and ARIA compliance standards have been followed in the DHL website’s HTML and CSS code.

On this page, you will find DHL website terms and conditions.Please note that different terms and conditions may apply in certain countries.

The terms and conditions of use of this website are as follows:

The copyright in this publication is owned by DHL eCommerce (Singapore) Pte. Ltd.

Authorization to Reproduce

Any person may reproduce any portion of the material in these web pages subject to the following conditions:

The material may be used for information and non-commercial purposes only
It may not be modified in any way
No unauthorized copy is made of any DHL trademark
Any copy of any portion of the material must include the following copyright notice:

Trademarks

'DHL', 'DHL Worldwide Express', 'DHL Express', 'DHL Parcel', 'DHL eCommerce', 'DHL Freight', 'DHL Supply Chain', 'DHL Global Forwarding', 'DHL Europlus', 'Jumbo Box ', 'DHL Economy Select', 'DHLJetline', 'DHL Sprintline', 'DHL Secureline', 'DHL Express Easy', 'DHL Easy Shop' , 'DHL Connect', 'EasyShip' are trademarks of DHL International GmbH or any other company of Deutsche Post DHL group, registered in at least one jurisdiction. No license to use any of these trademarks is given or implied. These trademarks may not be copied, downloaded, reproduced, used, modified or distributed in any way (except as an integral part of an authorized copy of material appearing in these web pages, as set forth in the previous section paragraph) without prior written permission .

Your Comments

DHL wants your feedback and appreciates your ideas and suggestions but is unable to answer every comment individually. DHL will be free to use and act on any information you submit.

Use of Interactive Features on this Site

For your convenience, DHL may provide interactive features on this site, such as access to tracking and user comments. You are authorized to use these solely features for the purposes specified and for no other purposes.

Accuracy of this Site

These web pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at DHL’s discretion, as they are found. The information on these web pages is updated regularly, but inaccuracies may remain or occur where changes occur between updates. The Internet is maintained independently at multiple sites around the world and some of the information accessed through these web pages may originate outside of DHL. DHL excludes any obligation or responsibility for this content.

Viruses

DHL makes all reasonable attempts to exclude viruses from these web pages, but it cannot ensure this exclusion and no liability is accepted for viruses. Please take all appropriate safeguards before downloading information from these web pages.

Disclaimer of Warranties

The services, the content and the information on this website are provided on an "as is" basis. DHL, to the fullest extent permitted by law, disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties rights and fitness for a particular purpose. DHL, its affiliates and licensors make no representations or warranties about the accuracy, completeness, security or timeliness of the services, content or information provided on or through this website or DHL systems. No information obtained via the DHL systems or website shall create any warranty not expressly stated by DHL in terms of these and conditions.

Some jurisdictions do not allow limitations of implied warranties, so the limitations and exclusions in this section may not apply to you. If you are dealing as a consumer, these provisions do not affect your statutory rights that cannot be waived, if any. You agree and acknowledge that the limitations and exclusions of liability and warranty provided in these terms and conditions are fair and reasonable.

Limitation of Liability

To the extent permitted by law, in no event shall DHL, its affiliates or licensors or any third parties mentioned in DHL website be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or disability to use DHL website and DHL systems, services, content or information whether based on warranty, contract, tort, delict, or any other legal theory, and whether or not DHL is advised of the possibility of such damages. Without limiting the foregoing, to the extent permitted by applicable law, you agree that in no event shall DHL"s total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed EUR 100. To the extent permitted by law, the remedies stated for you in these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.

Products and Services

Unless otherwise agreed in writing, the transportation products and services mentioned in these web pages are subject to DHL’s terms and conditions of carriage. Since these may vary depending on location of the country of origin of the shipment, please contact the nearest DHL service center to obtain a copy of the local terms and conditions. Not all of DHL’s products and services may be available in every country.

Disclosure of Information

All information provided to DHL by visitors to these web pages is considered to be confidential and will not be disclosed by DHL to any third party except as may be required for the provision of the services.

Privacy & Cookies

Deutsche Post AG and its subsidiaries operating under the brand DHL (hereinafter called "DHL") is pleased that you have visited our website and are interested in our company, products and services. It is important to us to protect your personal data during handling throughout the entire business process.

In the following, we explain what information DHL global collects when you visit our website and how this information is used.

Personal Data

Personal data means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. This includes information such as your real name, address, telephone number and date of birth. Information which cannot be linked to your real identity - such as favorite websites or number of users of a site - is not considered personal data.

Who is Responsible?

This Privacy Notice applies for the data processing carried out by: Deutsche Post AG

If you have queries with regard to the processing of your personal data, please contact the Data Protection Officer. The Data Protection team is also available to help with information requests, take suggestions or handle complaints.

Data Protection Officer for DHL

Gabriela Krader, LL.M.

Deutsche Post AG

Corporate Center - 524

What Are the Purposes of and the Legal Basis for the Processing of Personal Data? / What Are the Controller's or Third Party's Legitimate Interests?

Visiting our Website

DHL is committed to preserving the privacy of users of our websites. When you visit our web pages, our web servers always temporarily save for connection and set up and security purposes the connection data of the computer connecting to our site, a list of the web pages that you visit within our site, the date and duration of your visit, the IP address of your device, the identification data of the type of browser and operation system used as well as the website through which you linked to our site. Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you provide this data voluntarily, e.g. while completing an online contact form, as part of a registration, survey, competition, fulfillment of contract or an information request.

The legal basis for the processing of the aforementioned data categories is Art. 6 (1) (a) of the European General Data Protection Regulation (GDPR). Due to the said purposes, in particular to guarantee security and a smooth connection setup, we have a legitimate interest to process this data.

The web tracking data will be stored for a period of 36 months and then automatically deleted. Furthermore we are using cookies, tracking-tools and targeting measures. You will find more details hereto below "Use of Web Tracking", "Use of Cookies".

As far as you have enabled geo localization functions in your browser, respectively in your operating system we will use this data to offer you location-based services (e. g. location of the nearest branch, packing station etc.). We will not use this data for any other purpose. If you disable this function your data will be deleted in due time.

Performance of a Contract

For contractual reasons, we also need personal data to provide our services and comply with the obligations arising from contractual agreements concluded with you. This data is used e. g. for performing a (shipment) contract, managing customer data, handling payments and, as the case may be, assessing creditworthiness. Certain shipment data will also be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.

The legal basis is usually Art. 6 (1) b) GDPR since the processing is for the performance of a contract to which you are a party.

Processing for Advertising Purposes

If you are an existing customer of a Deutsche Post AG entity, your postal data (e.g. name, address) will be processed to contact you in order to provide you with the latest information about our offers, news, products and services. Apart from an existing consent, we will process your e-mail address exclusively in order to provide you with information regarding Deutsche Post AG own and similar products.

Legal basis for the aforementioned processing is Art. 6 (1) f) GDPR. The processing of customer data for own direct marketing purposes is regarded as carried out for a legitimate interest.

You have right to object at any time to the said processing. To exercise your right, simply get in touch with us by using the contact details mentioned under "Who is Responsible".

If you register for one of our newsletters, we are entitled to use your e-mail address for this purpose. You may unsubscribe from the newsletter at any time by clicking the relevant link at the bottom of the newsletter.

In case you file an objection or unsubscribe from our newsletter services the respective data will be blocked, respectively deleted and no longer be processed for such purposes.

Online Presence and Website Optimization

We use tracking software to determine how many users visit our website and how often. We do not use this software to collect individual personal data or individual IP addresses. The data are used solely in anonymous and summarized form for statistical purposes and for developing the website.

Use of Cookies

"Cookies" are small files that enable us to store information related to your device and you, the user, specifically, while you visit one of our websites. Cookies help us to determine how frequently our internet pages are accessed as well as the number of users. And they help us configure our offers so that they are as convenient and efficient as possible for you.

On the basis of Art. 6 (1) f) GDPR, we are using "session cookies" in order to optimize our website and to guarantee and convenient and undisturbed user experience. These cookies are stored exclusively for the duration of your visit to our internet pages. They are automatically deleted when you close your browser.

In addition, we use "persistent cookies" for retaining information about visitors who repeatedly access one of our internet pages. The purpose of using cookies is to be able to offer you optimal user guidance as well as to "recognize" you and thus be able to present (as much as possible) diversified internet pages and new contents during repeated use.

Generally, we do not create an individual profile of your online activities. The content of a persistent cookie is limited to an identification number. Name, email address, IP address, etc., are not saved on the majority of our sites.

Table of Cookies and Categories

We have provided details of all cookies used on these websites in the table below.

All cookies in this table have been categorized according to 4 numbered groups. Please note that cookies can belong to more than one category.

The categories are as follows:

¹ Strictly Necessary: These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided. As already stated above, this is based on Art. 6 (1) f) GDPR.

² Performance: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

³ Functionality: These cookies allow the website to remember the choices you make and provide enhanced, more personal features. For example, these cookies can be used to remember and store the last tracking number that you entered when using a tracking application. Information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

4 Targeting or Advertising: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as helping measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with the website operator’s permission.

You Tube Cookies² | use_hitbox VISITOR_INFO1_LIVE

We embed videos using YouTube's privacy-enhanced mode. Some of these videos are from our official YouTube channel.

This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more, please visit YouTube"s embedding videos information page

Additional Information

Sharing Tools: Third Party Cookies

DHL now uses embedded ‘share’ buttons on its websites. These make it easy for visitors to bookmark and share content through their favorite social networks. When you click on one of these buttons, a cookie may be set by the service you have chosen to share content through. DHL does not control the use of these cookies and you should therefore check the relevant third party’s website for more information. The ‘share buttons’ are provided by AddThis. For more information about their data collection practices, please take a look at the AddThis Privacy Policy

Third Party Cookies in embedded content

Please note that on some pages of our websites you may notice that cookies have been set that are not related to DHL. When you visit a page with content embedded from, for example, YouTube or Vimeo, these service providers may set their own cookies on your web browser. DHL does not control the use of these cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. You should check the third party websites for more information about these cookies.

How to Manage Cookies / Right to Object and to Opt-out

Using our products and services without cookies is also possible. In your browser, you can deactivate the saving of cookies, limit them to particular websites, or set the browser to notify you when a cookie is sent. You can also delete cookies from your PC hard drive at any time (file: "cookies"). Please note that in this case you will have to expect a limited page presentation and limited user guidance.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit: All About Cookies

For further EU-specific advice on cookies and the various opt out options available to you, you can also visit the following website: Your Online Choices

You can choose to opt out of some or all of the advertising cookies set on your PC by visiting the Network Advertising Initiative (NAI) website

Please remember that if you delete your cookies, or use a different browser or computer you will need to set your opt-out status again.

Please note that it is not technically possible to detect the Opt-Out if you delete the cookies from your browser.

Jobs and Career at Deutsche Post and DHL

Career opportunities within Deutsche Post DHL Group are as diverse as our teams all over the world. With approximately 510,000 employees in over 220 countries, we connect people, improving their lives. If you would like to apply for one of our open jobs you will find more information, also on data protection, .

Will My Data Be Passed on

DHL does not share, sell, transfer or otherwise disseminate your personal data to third parties and will not do so in the future, unless required by law, unless required for the purpose of the contract or unless you have given explicit consent to do so. For instance, it may be necessary to pass on your address and order data to our contractors when you order products. Further information on data protection in specific services and products is available at the relevant Customer Portal.

External service providers that process data on our behalf are contractually obliged to maintain strict confidentiality as per Art. 28 GDPR. DHL retains responsibility for safeguarding your information in such circumstances. The service providers follow the instructions of DHL, and this is guaranteed by technical and organizational measures, as well as by means of checks and controls.

What Are My Data Subject's Rights?

Apart from the right to obtain you have the following rights:

You can request information as to what personal data is stored
You can request that we correct, delete or block your personal data provided these actions are permitted by law and in compliance with existing contractual conditions.
You can request to receive personal data you have provided in a structured, commonly used and machine-readable format.
You may lodge a complaint with the supervisory authority. To find your competent data protection authority, please click .

Right to object

The right to object applies for all processing of personal data which is based on Art. 6 (1) f) GDPR.

To exercise your right, simply get in touch with us by using the contact details mentioned under "Contact".

How About Data Security

DHL takes all of the necessary technical and security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer technology (SSL) during transmission. This means that an approved encryption procedure is used for communication between your computer and the DHL servers if your browser supports SSL. Should you wish to contact DHL by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore recommend you send us confidential information only by post.

Further information on data protection in specific services and products is available at the relevant Customer Portal.

Product and Portal Specific Information

Changes to Privacy Notice

DHL reserves the right to change its Privacy Notice at any time with or without prior notice. Please check back frequently to be informed of any changes. By using DHL's websites you agree to this Privacy Notice.

DPDHL Privacy Policy

The DPDHL Data Privacy Policy regulates the Group-wide standards for data processing with a special focus on so-called third country transfers, meaning transfers of personal data to countries outside the EU, which do not have an adequate level of data protection. If you are interested in learning more about the DPDHL Data Privacy Policy, please use the following link:

DHL Information Services False Payment Notice

In most cases, these emails solicit for payment to be made by online shoppers for the delivery of consumer goods purchased over the Internet.

Please be advised that DHL does not request direct payment from online consumers. DHL only collects money due for shipping arrangements made between a consigner and a consignee.

A receiver is still obligated to pay shipping, customs, VAT or similar charges, where these are properly payable at the time of delivery. DHL accepts no responsibility for any costs, charges or payments incurred as a result of fraudulent activity.

SPAM

If you receive an email requesting you to open an email attachment in order to confirm a delivery by DHL, this email is fraudulent and the attachment may be a computer virus.

Phishing

You should be wary of emails appearing to be from DHL, but requesting personal information such as username, passwords, bank account or credit card details. These phishing emails might include links that direct you to a spoofed website or online form where you are asked to enter personal information.

If a link appears suspicious, please do not click on it.

In general, DHL recommends not opening attachments or clicking on links in emails identified as being “from” DHL, if one or more of the following is the case:

You are not doing business with DHL
The email is asking for personal or confidential information
The email contains suspicious-looking links or attachments
You are instructed to open an attachment for more details, including the tracking number
The email does not come with a valid tracking number

If you receive a questionable email containing a tracking number, please verify it at our website at Simply enter the number into the “Track Your Shipment” box. If there is no result returned, it is not a valid tracking number and the email referencing it has not been sent by DHL.

For more information or to report fraud, kindly visit

www.logistics.dhl/sg-en/home/footer/fraud-awareness.html. If you have further queries, please contact our customer service center @ 1800 285 8888.

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

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Many of you who quite often purchase goods from foreign Internet stores, you've probably encountered DHL delivery; this type of delivery is very popular among and. DHL is one of the world's leading logistics companies in the field of express cargo delivery. The company's headquarters is located in Bon (Germany), and the company got its name from the first letters of the surnames of its founders.

Typically, DHL delivery is used when sending quite expensive goods from the premium segment, since the cost of shipping is not cheap, but the quality is appropriate. Tracking DHL shipments is of course an undeniable advantage, thanks to which you will always be aware of the movement of your parcel, but the tracking process has its own subtleties, which we will talk about.

Regardless of where your parcel was sent from, be it China, the USA or Europe, all DHL parcels will sooner or later end up at the company's sorting facility in Germany, after which they will be sent to the destination country.

For residents of central Russia, Belarus, Ukraine and Kazakhstan this type delivery is the most optimal, since logistics are well organized and parcels reach recipients without problems. To track DHL Global Mail, the first thing you need to do is make sure that your track code is correct and belongs to DHL. Today the company uses several track code formats:

RX840672837DE (Standard track code in UPU format)
GM15113670033214782 (Internal format track of the DHL code, consists of 2 letters “GM” - Global Mail and 17 digits, ensuring the uniqueness of the shipment)
9617389651 - a digital code, in fact, this is the invoice number, which will also not be difficult to track a DHL shipment
JD014600008716549072 - this is how DHL usually labels international express shipments, one of the fastest and most expensive types of delivery DHL Express WORLDWIDE

To track DHL Global Mail shipments, just go to the appropriate section on. Even before the actual shipment, you can make sure that the seller has filled out the address correctly; this information comes with the first tracking status of your parcel:

Receiving an electronic notification (Track code is registered by the seller, but the parcel has not actually been sent yet)

After the status appears:

Arrival of the shipment at the DHL eCommerce Global Express Post location

The parcel arrives at the DHL sorting center, where it is weighed and transferred to the internal postal service for further delivery. Further statuses of the movement of DHL parcels depend on the country of departure and destination, but the first two always remain unchanged.

To make DHL Global Mail tracking clearer, let’s look at the example of one parcel, .

As you can see, for delivery from China, DHL decided to use the internal one, which it sent the parcel to its sorting point in Frankfurt (Germany).

After processing at its sorting facility, DHL transfers the parcel to the German national postal service (DeutschePost) for further delivery.

After the parcel arrives in the destination country, it is handed over to the local postal service, for Russia this is Russian Post, for Ukraine - Ukrposhta, for Belarus - Belposhta, etc. The last status you will see when tracking a DHL shipment on , will be “The shipment has been transferred to the partner carrier”, after which the tracking stops and there will be no more new statuses using the track code, but how then can you track DHL Global Mail until the parcel is delivered?

The melon method works not only for Russia, but also for Belarus, Ukraine and other countries. After DHL has handed over your parcel to the local carrier, tracking on the DHL website stops, but from that moment on your track code begins to be perfectly tracked on the local postal service website.

There is one important point regarding the second track code format, which we discussed above. In order to track it throughout Russia, you need to pay attention to the “Delivery by Postal provider” field on the DHL website, in which a new track code will appear, by which you need to track the parcel within the destination country.

In addition to the low-cost delivery type DHL Global Mail, the company provides international express delivery services called DHL Express WORLDWIDE. Of course, the cost of such shipments is many times higher, but the truth and speed of delivery is amazing, from one end of the world to the other on average in 3-4 days.

Large online stores usually enter into direct cooperation agreements with DHL and, due to large volumes, receive good discounts on delivery services from them. Thus, for a store client, the cost of international DHL Express WORLDWIDE delivery will cost an order of magnitude cheaper than if he himself wanted to send such a parcel.

We can parse it into specific example. Not long ago, one of them sent us a fairly large order using DHL Express WORLDWIDE. The delivery cost for us was about $30, many are accustomed to always choosing only free shipping, but believe me, it’s worth it if the timing is really important to you and the product is of a certain value.

To track DHL Express WORLDWIDE parcels, you need to enter the track code or invoice number and click “Track”, which will give you a complete history of the movement of your cargo. We ordered this product to the address of our second editorial office in the Republic of Belarus and it was already in Minsk on the third day from the moment the parcel was actually sent from China.

Unlike Russia and Kazakhstan where customs limits for DHL express shipments are “human” and equal to approximately 200 euros/parcel, in Belarus everything above 22 euros is subject to payment of a tax in the amount of 30% of the cost of the overlimit + 5 euros clearance for each incoming parcel. Moreover, if in Russia the goods will be immediately delivered to your home by courier, then in Belarus in order to receive your DHL Express parcel you will also need to clear it through customs.

For Belarusians, let’s clarify a little the algorithm of actions when receiving DHL Express parcels in Minsk. About a day before the parcel arrives in the Republic of Belarus, you will receive an SMS message with the invoice number and a link to the website of the DHL representative office in Belarus. The procedure will be described on their website, but in a nutshell, everything will look something like this.

First of all, you decide whether you will clear the goods yourself or use the services of a customs intermediary. From the point of view of benefits, the second option is preferable, as it will save your time and money, because going to Minsk-2 airport, where the registration process is not so quick and cheap.

An agreement with an intermediary can be concluded without leaving your seat; to do this, you need to download it, sign it (without printing it), attach scans of your passport, an invoice of contents if you have one, and indicate a list of goods in a letter in Russian. If everything is fine, then in response you will receive a message from the customs agent, who will tell you all the details for paying all duties and directly their services.

The services of a customs agent will cost you approximately $15 + $5 customs duty for each parcel, other payments will depend on the over-limit. In our case it came out to about $30. After payment, all payments must be emailed to the customs agent and he will complete the clearance of your cargo. The next day the DHL courier will deliver your parcel.

The seller registered and sent the parcel from China on December 5th, on December 22nd it already arrived in Russia, a total of 17 days. Further delivery of the parcel was handled by the Russian Post; together with customs clearance and delivery to the local post office, 13 days passed.

As a result, the total delivery time was 30 days, but there is no need to consider this figure as a standard, the average delivery time of DHL Global Mail is approximately 20-35 days, in the end it all depends on the final destination of the parcel and the time of year. So, before global international holidays, such as New Year, delivery time can increase significantly, since sorting points are very overloaded due to the influx of shipments.

If we talk about the so-called premium shipments DHL Express WORLDWIDE, then for them planned dates Deliveries will usually take 3-4 days, and holidays and weekends in this case will not affect the speed in any way, the parcel will be delivered exactly on time.

In any case, tracking DHL shipments will always help you be aware of where your package is currently located, so if you order even before the New Year holidays, you can rest assured that the package will definitely arrive.

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To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.