How to use Yandex wallet. Yandex wallet - how to deposit money

Greetings, dear friends! Agree, no earning money makes sense if you don’t have the opportunity to use it. This problem is especially relevant for freelancers and all those who have learned the joys of remote work and learned how to make money online. That is why I decided to devote today’s review to the most popular payment system on the Russian-speaking Internet – Yandex Money. The article will be useful for those who are encountering this system for the first time and do not know what Yandex money is and how to use this service. I suggest you with me register in the system, figure out how to create your own Yandex money wallet, top it up and then cash out.

A little about the payment service itself

Before we begin practical exercises, I think it would be quite appropriate to say a few words about the Yandex payment system itself. Yandex Money appeared on the Internet in 2002. The search engine project was primarily created for Russian users. At first, this electronic wallet worked as a client program that was installed on a desktop computer. However, literally three years later, the company’s developers created a user-friendly web interface for the system and released their brainchild to the market in 2005.

Just recently, in 2011, to Yandex wallet it became possible to link bank card and carry out all calculations on it, using electronic money. In 2012, the Central Bank of Russia issued a license to Yandex Money, which allowed them to issue their own bank cards such as Gold MasterCard in cooperation with the issuer Tinkoff Bank.

As of today system Yandex Money is the leader in money transfers on the territory of the Russian Federation, gradually developing international markets. The system is actively integrated with such market giants as Nintendo, Aliexpress, Lumia and many others.

The main competitors of Yandex Money are the payment systems WebMoney and. However, taking into account the fact that Yandex wallets are not hacked as often as similar WebMoney accounts, we can draw a completely logical conclusion: YaD is a more attractive platform for making financial payments for Runet webmasters. To become an active user of Yandex Money, you just need to register in the system and create your wallet.

Registration instructions

So, in order to start using all the features of the Yandex Money web interface, you need to go through a fairly simple registration process: To do this you need:

Create a mailbox in the Yandex system

(if it doesn't already exist). Registration link . The received login and password will become your pass to all other RuNet services.
I would like to draw your attention to the fact that at this stage you It is absolutely not necessary to indicate your mobile phone number. You can easily click on the “ I don't have a phone", and then set up a response to Security Question. But personally, I advise you to still indicate your phone number, thereby increasing the security of working with your account and the money stored on it.

Go to the “Passports” page

Since we already have an account ready, we just need to click on the “ Open wallet" Immediately after this, the system will prompt you to enter your mobile number.
I strongly advise you not to ignore this opportunity, unless you have serious reasons for it. The thing is that having an associated phone number will allow you to restore access to your wallet at any time if you accidentally lose your password or your account is hacked.

You can also enable the function SMS informing to be aware of all transactions that occur on your account. In addition, this option will allow you to use not permanent, but disposable a password that will be sent to your phone as an SMS every time you withdraw money.

Entering a code from a mobile phone

After this, a code will be sent to your mobile phone, which you will need to enter at the second stage of Yandex wallet registration. Now all you have to do is indicate your contact email, agree to the terms of registration and confirm your intention to become a Yandex Money user by clicking the “ Open wallet».

Login via social networks

You can also take an alternative registration route - log in through your own accounts in such popular networks like Facebook, Vkontakte, Twitter, Odnoklassniki, Google+ and Mail.ru. To do this, just click on the icon corresponding to social network, through which you want to log in, which is located at the bottom of the window with the login form.

Wallet settings

After you fill out all the required fields in the registration form and open your wallet, the system will send you to the service page, where in the upper right corner you will see a larger number zero, informing you about the balance status of your wallet. To find out the wallet number, you just need to click on this very zero.

In the central part of the main page of the wallet you can get acquainted with all the capabilities of the service and the principle of its operation. Here you will learn how to deposit money into your account, how to withdraw funds, transfer to another account or cash out. But we’ll talk about all this a little later, but for now let’s go over basic settings wallet

To go to the mode of setting up your virtual wallet, click on the already familiar zero (current account balance) and go to the drop-down menu item “ Wallet management" By default, Yandex Money is considered an anonymous system, since each of its users provides it with quite a bit of personal data when registering. Additional information, which you don’t have to share with her, is your mobile number.

However, refusing to highlight the number imposes a number of restrictions on the functionality of your wallet. To follow an alternative way of working with the system, you need to follow the link " Change status» and get acquainted with all the possibilities that Yandex offers you. By default, the service assigns you Anonymous status. In a matter of seconds you can change it to " Nominal» status by simply indicating your Full name and passport details. If you want to go even further and get " Identified» status, then you will have no choice but to go through identification in the system. To give you an idea of ​​the possibilities of each status, let's look at each of them.

Wallet statuses


"Anonymous"

Assigned to all new users of the system. As part of this status, you will have access to:

  • One-time limit of 15,000 rubles;
  • Possibility to make money payments exclusively within the territory of the Russian Federation;
  • One way to withdraw money;
  • Inability to make money transfers.

"Name"

You can obtain this status if you provide the system with your passport information. This information will allow you to access the following status features:

  • enjoy one-time limits in the amount of up to 60,000 rubles;
  • commit payments all over the world;
  • Transfer funds to any users;
  • Withdraw money in three ways.

"Identified"

Status will require you to provide your passport data system administrator. Having an “Identified” status opens you up to almost limitless possibilities working with a wallet. Thus, confirming your identity will allow you to:

  • Increase one-time account limits up to 250,000 rubles;
  • Produce payments all over the world;
  • Send and receive money from any users;
  • enjoy in every possible way ways to withdraw money.

Most likely, not all users will need such features. However, for those who actively use Yandex money to promote their own business, they will simply be necessary.

Commissions and system limits

Every time you receive money transfers from other users to your e-wallet, you will have to pay the system a commission in the amount of 0,5% from the amount received. I think it makes sense to note that Yandex Money limits the amount of direct transfers. That is, if you want to transfer money from one wallet to another, you will be able to transfer only 75,000 rubles per day.

If you want withdraw money from a virtual account and transfer them to your plastic card, your commission for this operation will be fixed 45 rubles and 3% of the transfer amount.

Exchange

For exchange electronic money removed in the system 3% of the total payment amount. This commission is removed from those who wish to exchange Yandex Money for any other currency. The recipient of the money will have to pay 0.5% of the payment amount to the exchange office located in the Yandex Money system. In this case, it makes sense to browse through to choose the most profitable exchange option and save on commissions, as well as exchange rate differences. I recommend services bestchange And super exchange , who helped me out many times.

For example, if you need to transfer money from Yandex to Qiwi or to , then you will not be able to perform such an operation in the Yandex exchanger system. To do this, you will need to resort to the help of third-party exchange services. Considering that each site has its own exchange rate, it is extremely difficult to physically find the most profitable option for making a transaction. A similar situation arises in cases where Yandex money needs to be transferred to webmoney wallet. To minimize your losses, use exchanger monitoring, which will select for you the most favorable rate for the transaction you are interested in and offer a service with a minimum commission.

Make a profitable exchange with bestchange

Replenishment

For those who are interested in how much it costs to top up Yandex money from a bank card, monitoring will be no less important. After all, the exchange rate, again, has not been canceled. To select the most economical path, use the familiar one. About how it works this service, you can find out in my separate review, but for now let’s look at the commissions for this operation. In order to top up your e-wallet account with money stored on your plastic card, you need to pay 1% from the transfer amount.

Yandex money plastic card holders will have to pay for transactions on 1,95% from the transfer amount. It is important that one transfer must be at least 40 rubles. Only 4 transfers can be sent per day using one card. The maximum amount of one transfer is 70,000 rubles, however, the monthly limit for these transactions is 600,000. The restriction applies to both the sender’s card and the recipient’s card. The advantage of such translations can be considered their immediacy.

Safety

The Yandex Money system takes care of the safety of your funds, and therefore uses various tools to protect electronic accounts:

Emergency codes


Despite the fact that today Yandex Money exclusively uses one-time payment passwords, which are sent to users in the form of SMS messages, I strongly recommend that you play it safe and save emergency codes.
With their help, you can confirm absolutely any payment, even if you don’t have a phone number at hand to receive an SMS.

Passwords in SMS

Instead of a permanent password, every time you make a transfer or withdrawal from your electronic account, a code will be sent to your phone. You will use this set of numbers as a confirmation password for your actions. This way, if scammers get hold of your wallet and try to withdraw money from it, the lack of a password will prevent them from doing so.

SMS notification

To activate the receiving function " SMS notifications", you will need to work with the settings of the section " Informing" To connect to the service, click on the link " Pay for subscription" The cost of the pleasure of monitoring all your incoming and outgoing transactions on your account will cost you only 20 rubles per month.

Mobile application


If the transfer of electronic money is on your stream, then it makes sense for you to download Yandex Money for Android or iOS. This application will allow you automate and speed up the process generation of one-time payment passwords.
In order to transfer passwords from SMS to the application, simply “ Change your security method" in the " tab Passwords" located in your account. To add your profile to the application, simply scan the QR code of your account with your phone.
Once the scanning process is completed, the profile will appear in your application, and you can start generating one-time passwords or lists of emergency codes. I want to look at each of them in detail:

Card for payments

This path is chosen by those who plan to link an existing bank card to their wallet. For example, mine is connected to an account in Yandex Money, which allows me to make purchases on the Internet, pay in stores with plastic, but spend electronic money. The advantage of linking a bank card to your wallet is that you will not need to constantly show your plastic details when making certain purchases. By providing this data to Yandex once, you will secure your bank account and save on commissions.

Virtual card

Some online stores do not work with Yandex Money directly, and therefore you will have to use a virtual card to make a purchase. This tool is a 16-digit number that is stored on the server. In turn, the CVC code and card expiration date are communicated to you via SMS. Having a sufficient amount in your wallet account to make a purchase, you simply provide the online store with the details of your virtual card and pay for the goods. The great thing is that This payment option is not subject to interest or fees.

Yandex Money card

A very interesting and quite popular “feature”, which is a full-fledged bank card, the account of which depends on the contents of the electronic wallet. This tool very convenient, because you can easily go to a nearby supermarket, pay for all your purchases with Yandex Money and not spend a penny on currency exchange. If you want to cash out your card, you can do this at any ATM for only 3% of the withdrawal amount. You can order the card online, paying only for delivery. Within Russia, the delivery cost is 149 rubles. If you need to deliver the card to another country, delivery will cost you 199 rubles.

Methods for depositing money


If you have just started working with the Yandex Money system, then you need to know that you can top up your e-wallet account in the following ways:

  • Via prepaid card. You can buy them in many places, and many of them also have various bonuses;
  • Via self-service terminal. To do this, you will need to have enough cash with you and know the number of the wallet that needs to be topped up;
  • With the help a bank card linked to a wallet, or through an ATM. Alternatively, you can resort to online banking. This option will be appropriate if your card is not connected to your wallet, but you don’t want to leave the house;
  • By sharing others electronic currencies . If, for example, you actively use a Qiwi wallet, which has a sufficient amount of funds in your account, then through the exchange service you can transfer this money to your Yandex wallet account.

Withdrawal methods

If you are deciding how to withdraw money from your wallet, keep in mind that there are many withdrawal options, but each of them is subject to a three percent commission on the total withdrawal amount. So, you can cash out electronic money by:

  • Multi-pass withdrawal method, which consists of transferring Yandex Money to your bank card attached to your electronic account. Once the funds are in your bank account, simply withdraw them from the nearest ATM;
  • Designs money transfer to an individual's account in the bank;
  • Uses functionality CONTACT or RNKO "RIB";
  • Transfer funds to open account registered to a legal entity;
  • Paying for purchases with this money– top up your phone account, pay for the Internet, utilities, or buy any goods in an online store;
  • By issuing your personal Yandex card and using it to pay for all your purchases in supermarkets, cafes, restaurants, and so on.

Resume

In conclusion this review, I want to note simplicity and clarity Yandex Money. The huge functionality of the system, cooperation with many companies in our country, as well as the simplicity of the identification process and an excellent system for protecting our savings allow us to call Yandex Money universal electronic payment system. If you are still deciding how to withdraw your money earned online, and are looking for options on how to spend your earnings without commissions, then Yandex Money is exactly what you need.

Create your own Yandex wallet

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Yandex Money is a payment system that is a leader among Russian users. Clients' capabilities depend on the wallet status assigned by the service.

There are several ways to register here:

  1. The service supports authorization using social networks.
  2. To go through the standard procedure, you need to indicate your mailbox and phone number. After this, the user must answer a security question. Key phrase will be used to restore access to your account.

The registered user can begin setting up his profile. First you need to select the “Money” menu item and open your wallet. By default, the service offers to bind a number mobile phone to your account. It is better not to refuse this opportunity, as you may lose access to your wallet.

In the event of a hack, the victim will have to enter a digital code that the system will send via the specified number phone. To increase user security, Yandex.Money uses one-time payment passwords. The system automatically terminates the service session if the user is inactive for 15 minutes.

Important! Be sure to write down important information in a notepad and keep the information in a safe place.

To find out your balance, you need to go to home page service. After this, the user must select the “Wallet Management” tab.

The payment system divides all participants into 3 groups:

  1. Immediately after registration, the service assigns anonymous status to wallet owners. Clients who do not wish to disclose their personal data face severe restrictions.
  2. A personalized wallet is received by people who indicated their full name, number and series of passport in the form.
  3. To remove all restrictions, you must become an identified user. Participants must fill out an application and provide passport information. The procedure can be completed not only at the offices of the payment system. To obtain this status, you can send documents by mail by registered mail or top up your wallet through the Contact service.

Expanded opportunities attract not only individuals. The identified wallet is used by entrepreneurs and company managers for settlements with clients.

Users are given the opportunity to connect to SMS notifications. The service allows you to track all operations that were performed in your account. Transaction information is provided for a fee. The service charges people who are concerned about the safety of their funds 20 rubles per month.

Notifications about transactions are sent to your mailbox free of charge. To confirm the operation, a person must enter the digital code specified in the SMS message. What to do if a client has lost his smartphone? In this case, a system participant can withdraw money from the wallet using an emergency code.

The service provides participants with the opportunity to carry out financial transactions not only from a computer. If necessary, the user can send money from a smartphone.

To complete a transaction, you need to install a program that supports Android platform. Using the mobile application, you can pay for utilities or withdraw money to a bank card. After starting the program, a system participant can check the personal account balance and view the transaction history.

Important! To protect against unauthorized access, one-time payment passwords are used.

System participants only need a few seconds to send money to the recipient. You must be careful when entering the wallet number and amount. To protect against unscrupulous people, a protection code is used, which is valid for a certain time. Money can only be received after entering the digital code set by the sender. This way you can avoid errors when making payments.

Using Yandex.Money you can pay for goods and services. The payment system gives the right to automate transactions. For example, a person needs to regularly top up his mobile phone account. In order not to be left without communication due to lack of money on your balance, you can set up automatic payment.

To confirm the procedure, you must enter a one-time password, which the system sends to the phone number specified in the settings. If there is no mobile connection, the user can use emergency codes.

To pay in an online store, it is not necessary to transfer funds to your wallet. The buyer can make a payment using a Visa or MasterCard bank card. The advantages of this method of calculation include:

  • no commission;
  • ensuring high payment security, since the user does not have to constantly enter bank details.

The service offers participants to use a Yandex.Money plastic card, which is a full-fledged banking product. With its help, the owner can purchase goods or services not only on the Internet. Plastic can be used to withdraw funds from an ATM.

A prerequisite for making transactions is to link the card to a wallet in the Yandex Money system. During the verification process, the system requires you to deposit a certain amount. The funds reserved by the service are used to complete the procedure.

Important! The payment system commission for each transaction is 3%. Clients will be able to use the plastic card for 3 years. For its maintenance, the owner will have to pay a fee of 200 rubles.

Clients who intend to pay only online can purchase a virtual card. After registration, the user is sent information regarding the validity period and CVC code.

The card number itself is stored directly on the Yandex.Money system server. To complete a transaction, you just need to provide the virtual card details. The service does not charge a commission for purchases made by the owner in online stores.

The user is given the opportunity to collect donations using the informer button. To activate the script, you need to check the box on the “Support the project” tab and deposit the amount.

You can transfer funds to your account using a prepaid card, which is sold at the post office. If necessary, the participant can top up his balance with cash at an ATM or self-service terminal.

After linking the card, you can transfer funds using online banking. People can top up their wallet through the process of exchanging electronic money. This is the most convenient option for people who make money on the Internet.

Services charge a fee for their services, which can reach 4.5%. To reduce the risk of losing funds, it is necessary to take into account user reviews about the operation of exchange offices.

The system provides several options for withdrawing funds:

  1. The user has the right to transfer funds directly to a bank card.
  2. To cash out electronic money, you can use the Contact payment system.
  3. If desired, funds in the wallet can be transferred to a personal bank account.

The service provides services not only individuals. The benefits of using Yandex.Money were appreciated by entrepreneurs and organizations.

Upon completion of registration, the user receives an anonymous status, which has certain restrictions:

  1. A participant’s wallet cannot contain more than 15,000 rubles.
  2. The user has the right to spend no more than 4,000 rubles per month.
  3. Anonymous status does not allow you to transfer money to other participants in the system.
  4. Without providing personal information, it is impossible to link a wallet to your account.
  5. An anonymous participant does not have access to operations related to bank cards.

Participants who have been assigned a personal status receive more advanced opportunities.

  1. The system allows you to store no more than 60,000 rubles in your account.
  2. The maximum amount that a user can spend monthly on goods and services is 20,000 rubles.
  3. Thanks to the nominal status, the user has the opportunity to make transfers in an amount of no more than 200,000 rubles per month.

To obtain a personal status, it is enough to indicate your personal data:

  • passport number;
  • SNILS;
  • information about the compulsory medical insurance policy.

After entering the information in the form proposed by the system, you must click on the “Save” button and wait for the decision.

The highest trust in the service is enjoyed by identified participants who have the right to:

  1. Store up to 500,000 rubles in your wallet.
  2. Transfer money to bank accounts Visa cards and MasterCard. Moreover, the maximum amount that can be withdrawn from the account is 100,000 rubles.
  3. The holder of the identified status is given the opportunity to withdraw funds from an ATM.
  4. If necessary, you can link wallets of other payment systems to your account.
  5. The participant has the right to make transactions in an amount that cannot exceed 6,000,000 rubles per month.

There are several ways to access advanced system capabilities.

  1. Use a savings card. In the application you must indicate your date of birth and the phone number to which the card is linked. After receiving the request, an SMS message containing a control code should be sent to the owner’s phone.

To confirm the owner’s status, Sberbank will debit 10 rubles from the client’s personal account. The money should go to the wallet of the user who decided to go through the identification procedure.

Important! The duration of consideration of the client's application is 7 days.

  1. Contact the payment system office. This opportunity is provided to citizens living in Moscow and St. Petersburg. To undergo identification, you need to fill out an application and provide your passport. After checking the documents, the participant will be assigned the appropriate status.
  2. Use the Euroset terminal. To confirm your status, you need to top up your wallet through the terminal in the amount of 50 rubles.

The citizen must fill out an application and scan his passport. A copy of the ID must be certified by a notary. The collected documents must be sent by mail to the payment system office.

Why does the service block user wallets?

Yandex Money makes serious efforts to protect user funds. The service administration blocks in the following cases:

  1. The participant has exceeded the withdrawal limits set for his wallet.
  2. Financial transactions from the client's account may be suspended if hacking is established.
  3. The reason for blocking may be the identification of transactions that did not occur according to the standard procedure.
  4. The reason for suspending access to an account may be complaints from other users who have suffered from fraudulent activities.

There are several ways to unlock your account:

  1. To unfreeze your account, the owner of the wallet must contact the company’s office in Moscow or St. Petersburg.
  2. Citizens living in other regions can submit a request to the technical support service.
  3. You can unlock your wallet using Contact or Equifax.

The capabilities of participants in the Yandex.Money payment system depend on a certain status. The service offers clients 2 of its own products: a plastic and a virtual card. Access to a computer is not a prerequisite for making payments. Funds can be transferred to the recipient using a mobile application.

Official website: money.yandex.ru. A very easy to use service, clearly simpler than WebMoney, and the capabilities are almost the same:

  • Payment for goods and services via the Internet. In Russia you can pay for mobile communications, various receipts, traffic police fines, utilities, television, plane tickets, train tickets, cinema tickets, etc.
  • Transfers of funds to any other account in Yandex.Money(you can use a protection code), a Russian bank account or a plastic card.
  • Accepting payments from other system users, including by posting a special form for accepting funds on its website.
  • Linking a bank card to the YaD account. In this case, you can pay directly from the card as in PayPal, without replenishing the Yandex.Money account itself.
  • Payment reminders. You can set up notifications for frequent payments so you don't forget to pay them on time.
  • Receiving discounts and bonuses from system partners. The more you buy with POISON, the greater the discount.
  • Using a virtual bank card. When you create an account with YaD, you will also receive a free virtual card.
  • Yandex.Money card. After identification, you can order the issue of a special MasterCard Gold card from the Yandex.Money team and use it for payments like a regular plastic card. The card balance will be equal to the wallet balance.
  • Working with your account on mobile devices. The Yandex.Money application is available for iOS, Android and Windows Phone.

This system is unique and has the following functions:

  • possibility of a reminder to make the required payment: very convenient so as not to be late in payment;
  • receiving discounts and bonuses from system partners: the more you buy with Yandex, the greater the discount and the less you pay!;
  • carrying out all kinds of promotions that will be a pleasant addition when working with accounts.

Using the Yandex Money service, you can pay for goods and services, top up various accounts and withdraw money using any of the existing methods. This system is easy to control, so everyone can appreciate it.

How to open a wallet?

To start using the Yandex payment system, go to money.yandex.ru and click “Open wallet”. If you have a Yandex email account like [email protected], you can use it. If not, then you can create it, or use registration through social networks.

In principle, you can start using the service immediately after registration. But as always, in order to fully use the system, you will need to go through, providing your passport details.

Account security

As with any payment system, Yandex Money has a good security system. Except standard password from account To log in to the system, there is also a payment password, which is used to confirm payments, as well as to access the security settings of the service.

The payment password is one-time, valid for 7 minutes. In the settings, you can specify how to receive it, either in an SMS message to the phone number specified during registration, or using smartphones and tablets. I recommend choosing the second option, as this will protect you from theft of money from your account if your mobile number is intercepted.

If your phone is stolen, the first method may not protect you, since the attacker simply uses the payment password from the received SMS, but the second method can protect you, since to generate a password through an application, you must first log in to this very application, and it is also used to log in the password you set when installing the application. Well, if you use a password, graphic key or a fingerprint to unlock your phone, this will further secure your Yandex wallet.

How to top up your account?

The most popular methods:

  • Bank plastic card
  • By bank transfer
  • Cash via terminals
  • Using a Webmoney wallet linked to the YaD account

How to withdraw funds?

The most popular methods are:

  • Transfer to any bank card, including the already mentioned card from Yandex
  • Transfer to bank account
  • Transfer to linked WebMoney account
  • Use transfer systems Western Union, CONTACT, RNKO "RIB", Idram

Transfers and payments with one button

With the help of the Yandex Money system, making any transfers will become easier than ever. Simply by selecting “Transfers” from the menu on the left, you will be taken to a page where you can specify the recipient’s details.

In the same window, by selecting another tab, you can withdraw funds to a bank card or account.

Worldwide use

To use money offline, you can create a . There are terminals and ATMs all over the world that service such plastic cards. Now your money will always be with you and can be used in any country. Among the advantages, I would like to note that the card can be issued absolutely free. If necessary, you can issue and.

FAQ

Below are questions and answers to the most popular questions that will help you understand how to use Yandex Money. It will be very useful for beginners to study first. There are both very “childish” questions and serious ones.

How to find out the Yandex Money wallet number and balance?

The balance is displayed in the upper left corner of the money.yandex.ru website after authorization has been completed (1). This is where you will see the answer to the question “how much money do I have for Yandex money?” If there is an asterisk instead of a balance, it means the amount in the account is hidden. To display it, go to settings and turn on balance display. You can also find out the balance in the YaD mobile application and in the browser by installing Yandex.Bar.

To find out the account number in YaD, just click on the balance. The wallet number (2) will be visible in the menu that appears.

SMS with code does not arrive

Wait a little longer. Request another SMS, check the number to which the poison is linked in the settings. As a last resort, write to technical support.

Money does not arrive on Yandex money - what to do?

First, wait. You never know what technical problems may arise. While you wait, I advise you to check all the entered data, in case the account number is entered incorrectly, or something else. If within 24 hours there is still no money and the data is correct, you can proceed with further actions.

Secondly, contact the intermediary’s technical support, through which you sent money to YaD. Whether it's a terminal, a bank, mobile operator. It’s not difficult to find out their phone numbers through Google. Let them know when the money was sent. It is very good if you have a receipt or other proof of transfer of funds. Most likely the problem is with the intermediary, so you should call him first, and not Yandex.

Thirdly, contact Yandex.Money technical support. If the intermediary says that there is no problem on their part, all that remains is to call or write to Yandex. And tell them everything that you told the mediator. Support phone: +7 495 974‑35‑86, email: [email protected]. As an alternative, you can try contacting Yandex.Money support through a topic in the official VKontakte community ( https://vk.com/yamoney) or through the official Twitter account ( https://twitter.com/yamoneynews). I haven’t tried these methods of communication myself, but judging by the activity, they actually respond to people, and quite quickly.

Forgot your password

We are talking about a password for a Yandex account like [email protected]? If you forgot it, click the link Remember password below the login form and follow the instructions.

Yandex Money payment password - how to find out?

If you are tied cell phone to the account- great, you restore access with its help, via the sent SMS.

If the phone is not linked, but you remember the recovery code- great, you are recovering with its help. To do this, you will receive a letter by Yandex mail in which you need to follow the link and enter your date of birth and recovery code.

If you do not remember your payment password and Yandex.Money recovery code, then you have only one thing left to do - write an application to link to your mobile phone account. If you live in Moscow, St. Petersburg, Nizhny Novgorod, Yekaterinburg or Novosibirsk, you can go to the Yandex office to restore access. If it is not possible to visit the office, then you will need to download and fill out an application, make a photocopy of several pages of your passport, have it all certified by a notary and send it by registered mail to the Yandex.Money office. Sample application and more detailed instructions you can read in the POISON help - money.yandex.ru/doc.xml?id=523432. There are no other options for recovering your payment password.

How to get an emergency code?

In setting up your wallet at https://money.yandex.ru/settings. If anything, there is official instructions https://yandex.ru/support/money/password/emergency-codes.html.

They ask you to enter your passport information, is this normal?

Yes, for a long time, since April 16, 2014, Yandex allows you to do little without passport data. This is due to changes in Russian legislation. There is no reason not to trust Yandex with your data; it does not transfer it anywhere.

How to change passport details?

There are no standard instructions on how to do this. Contact technical support by phone +7 495 974‑35‑86, email [email protected] or via form feedback(at the very bottom of the website money.yandex.ru).

How to change your phone number?

This can be done on the page https://passport.yandex.ru/profile/phones.

Is it possible for a legal entity to use Yandex money?

Protection code - what is it?

The protection code in YaD is the protection of a payment with a digital code. If you transferred money to someone with a protection code, then that person will not be able to receive it until they enter this code. This code does not need to be remembered; it is stored in the transaction history.

In this way, you can protect transactions, for example, you can buy something for POISON and pay for the purchase with a protection code. And provide the code only after receiving the purchase.

How to pay taxes?

Let's say you receive payment for poison. Taxes are imposed only on the money that you withdraw from POISON in cash or somewhere else, to your current account, for example. From them you pay the standard 13% as an individual or 6% as an individual entrepreneur according to a simplified scheme (this is an example for Russia). Of course, no one forbids you to pay taxes on them immediately after transferring money to an account in YaD, but this is not at all necessary.

How to return money from Yandex Money?

No way. If you transferred money with a protection code and the code has expired, the money will be returned to you automatically. And the transfer will be returned if you transferred money to a user with an anonymous status and he does not have time to change his status to a better status within 30 days. In other cases, you cannot cancel the payment and return the money.

Even if you were deceived, like they promised to send you a new weight loss product after payment, but they didn’t, you will not get your money back, Yandex will not understand the situation.

How long does it take for money to arrive in my account?

Money comes quickly to Yandex Money. Mostly from a couple of minutes to a day. Only in non-standard ways Transferring money can take a long time. For example, a bank transfer will take from 2 to 5 business days. If they don’t arrive, contact the place where you transferred them, and then call Yandex.

Money was stolen

First of all, contact Yandex.Money support service. The sooner you do this, the better. Most likely, Yandex will thank you for contacting technical support and tell you to wait. Then he will write that you can file a complaint with the police or send a statement directly to Yandex for an internal investigation. As for the police, I don’t know if it will help, but an application to the Yandex Money office helps. You will need to fill out a long application form, have it certified by a notary, and send it to Yandex (well, if you live in a city where there are no YaD offices). Within a month or two, your application will be reviewed and the money will be returned to you.

How to get personal status?

Click on money.yandex.ru on your account balance, your status will be written under the account number. Click on it to change it. Choose a name and fill out the form. Yes, you can get personalized status without a passport by entering “left” data, but you must understand that if something happens, you will not be able to confirm the fact that this is your wallet. Well, in general, at the slightest suspicion, the administration will freeze your account and ask you to confirm the entered data. So if you are not going to do something illegal, then I do not advise you to do so.

How to exit Yandex money?

While on money.yandex.ru, click on your profile icon. Select the very last item - exit.

How to delete a wallet?

The wallet is deleted along with the Yandex account. And you can delete your account on the profile page https://passport.yandex.ru/profile.

How to clear history?

There is no such possibility, otherwise scammers would take advantage of it.

Error 0023

Usually this means that they are underway technical work. It's enough to just wait.

Error Something went wrong

This error may occur from time to time. Do what the system advises. Try again, and if there is still no result, contact technical support.

What is the maximum transfer amount?

At one time in the system you can translate:

  • for anonymous users - 15,000 rubles;
  • for owners of personalized wallets - 60,000 rubles;
  • for those who have passed identification - 250,000 rubles.

Is it possible to open a foreign currency account?

Unlike WebMoney, in Yandex you can only create an account in Russian rubles.

How to create a Bitcoin wallet?

The system does not provide such a feature. Only Russian rubles.

How to find out who owns a wallet?

All you can find out about a wallet using the system is whether the owner is identified or not. You will not recognize his full name (and this is confidential information). You can just enter the wallet number into Google and see what comes up. If this is a scammer, there is a good chance that it will be written about it somewhere on the Internet.

Found an error in the article? Select it and press CTRL+ENTER

Before using the Yandex.Money wallet, you need to create a mailbox on Yandex. You need to log in to your mailbox using your password and login. To login payment system you need to click on the “Money” section.

Use Yandex Money possible after creating an electronic wallet. It is used to manage funds. Using the wallet will be even more convenient if you download the mobile application to your smartphone.

You can check the amount in your account or make a payment at any time. If the device supports the NFC function, then you can pay with your smartphone. It is enough to touch the terminal once with your smartphone and the required amount will be debited from your account.

You can pay for goods if you do not have an electronic wallet. You can pay on the website with a card using a terminal.

3 advantages of paying via wallet:

  • All transactions are stored in the wallet. Transactions can be checked at your convenience.
  • You can create a template so that you don’t have to fill in the details every time.
  • Set up automatic debits.

The capabilities of Yandex Wallet are much more extensive than purchasing goods online. You can book a ticket, book a hotel room, pay social payments: traffic police fines, housing and communal services. Money transfers can be done in a few clicks. All monetary transactions are safe. If you create an electronic wallet, you will not have to fill out paperwork for payment or wait for your turn at the cash register.

Quite often, users who work on the Internet are faced with the problem of choosing an electronic wallet. People, as a rule, give their preference to QIWI or WebMoney, completely forgetting about a system such as Yandex.Money. But in vain. After all, Yandex wallet is the main competitor of WebMoney and QIWI. What is Yandex Money and how to use an electronic wallet?

Pros

Electronic service has many advantages. Among the main ones it seems possible to highlight:

  • The registration procedure is very simple and convenient;
  • It will only take a few minutes to master this payment system;
  • It is possible to top up your account using ATMs and payment systems anywhere in the world;
  • The electronic wallet has its own card, for the issuance of which you need to pay 199 rubles. However, it is worth noting that there is no service charge;
  • Using virtual currency, you can make transactions in various online stores.

Free registration

To use an e-wallet, you first need to: create a Yandex mailbox, data from which can be entered during registration and in other services.

At the registration stage, you don’t have to indicate your number; just select “I don’t have a phone number” and select the answer to the question as a defense.

This measure is suitable in cases where you do not plan to use this account for a long time. If you plan to use the service for your work, then It’s better to link your account to your phone number.

After registration, all Yandex services will become available to you. And also you can go to. When registering, you will have to come up with a payment password.

After you have entered your phone number, you will need to enter a password. Enter your password and agree to read all the terms and conditions.

Be careful when creating your payment password, as this is what you will enter every time you perform an important transaction.

After that, click on “Open wallet”. Congratulations, your savings wallet has been created.

It is not necessary to go through the identification procedure, but without it some restrictions on operations are imposed.

Personal identification

Important little things

Anonymous users. Customers who have not confirmed their status have some restrictions, for example, you can only pay for your purchase in Russian online stores. In addition, you can store no more than 15 thousand rubles in the account.

But you should also understand that at any time the support service may request identification documents, temporarily freezing the account.

Anonymous users will not be able to send money to others or receive transfers from them. In addition, translation is not available to them cash to a bank card.

Identification procedure. To go through identification, you need to click on the ruble balance, which is located in the upper corner. Next, you should click on the “anonymous” status and select the status that you want to receive.

Using your account

The balance you have is displayed in the right corner of the page. When you click on it, it is provided possibility to link your bank card, which this system produces. It can be used to pay in stores or for purchases in an online store that is not yet linked to Yandex.

If you wish to transfer money to another person, you should use the “Translations” option, which is in the left menu. In the “to” field you need to enter the person’s data (his wallet number). In the “how much” line, enter the amount you are going to transfer.

The total amount to be paid including the commission will be displayed just below (the commission is 0.5% of the amount).

It is worth considering that the account must have the required amount of savings, otherwise the transfer simply will not take place.

It seems possible to protect the amount with a code. This service will help protect your savings if, for example, the sender has the wrong number, because the recipient must enter the code to receive the funds. Otherwise, the payment will be returned back.

Wallet replenishment

Today there are several ways to replenish your balance on Yandex money:

Withdrawal of funds

It is possible to withdraw savings from your wallet in the following ways:

About everyone possible ways read about withdrawing funds from Yandex wallet.

How to register in the Yandex Money system and identify yourself on the site in order to start using an electronic wallet is shown in detail in this video:

Applications

Recently, developers have begun to pay more attention mobile applications . Typically, it is the people using online applications that push the system forward.

As the developers themselves state, today 1 out of 10 payments are made through a mobile application.

To download the application to your iPhone or smartphone, you need to select the “Applications” option at the bottom of the screen.

When you navigate, a field will appear in which you must enter a phone number. After a person chooses his operating system, a download link will be sent to your number.

If you are an Android user, then after downloading, you will need to write down the password to log in from your smartphone.

contact support. The sooner you contact, the greater the chance that the money will be returned.

You can, for example, urgently block access and then the fraudster will not be able to spend the funds, even if he has the payment password.

Stolen savings can be returned only if:

  • The user has completed the identification procedure;
  • From the moment of the theft, the client contacted technical support no later than 24 hours;
  • The inspection confirmed the fact of hacking.

For further proceedings, you must immediately file a complaint with the police. At the first request of the police, the system will provide all necessary information to quickly catch the criminal.

The simplest electronic system is a Yandex wallet. A clear interface, nice design - all this makes use convenient and simple.

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