2000") was founded in 1996. The licensed territory of the operator extends from the southern borders of Russia to the shores of the Arctic Ocean. MOTIV provides subscribers with services mobile communications and Internet 4G on the territory of the Sverdlovsk and Kurgan regions, Khanty-Mansi Autonomous Okrug-Yugra and YNAO. Today, almost 2.5 million subscribers use MOTIV communications.
In 2002, MOTIV carried out the first "people's testing" of the GSM-1800 network in Russia. In 2003, MOTIV was the first operator to provide communications to the stations and hauls of the Yekaterinburg Metro. In 2004, MOTIV was the first of Russian operators switched to rubles in the billing of communication services and canceled the charge for incoming calls.
In the fall of 2014, MOTIV began to provide subscribers with data transmission services in fourth-generation networks (4G), and in August 2015, the operator made high-speed mobile Internet its main service and was the first in the country to cancel charges for outgoing calls and SMS within the home region.
Activities
Among the activities of MOTIV:
- cellular,
- fixed line,
- zonal communication,
- long-distance and international communication,
- Internet access, data transfer,
- Contact center services for outsourcing,
- construction of virtual private networks
- and other relevant telecommunications services.
Group structure
"Yekaterinburg-2000"
Completion of the main stage of construction of the 4G network allowed Motiv to make high-speed mobile Internet its main service. Recall that in August this year, the operator radically changed its tariff policy: in the new tariffs phone calls and SMS messages are not charged, but are free application to the data traffic packet.
2016
At the beginning of 2016, the operator had 3,189 base stations GSM standard and 1,867 base stations of the LTE standard. "Motive" provides communication in the territory of 1,594 settlements, where 96% of the population of the Sverdlovsk and Kurgan regions, KhMAO and YNAO live. The licensed territory of the operator extends from the southern borders of Russia to the shores of the Arctic Ocean. Its area is 1.5 million km², which is comparable to the area of 4 Germany or 11 Greece. High-speed 4G mobile Internet can be used by 91% of the population of the Motiv licensed territory, which is 6.5 million inhabitants.
The operator has 273 own offices and 1,718 points of sale. On average, the company's contact center specialists process about 15,000 calls per day. According to reports, the FCR (First Call Resolution) rate - the solution to the problem after the first call - is 92-94%.
The subscriber base of "Motive" has almost 2.5 million subscribers. On average, 1,500 new ones connect to the network every day. For the entire history of the company, the Ural operator has issued 353 tariffs.
In February 2016, at the auction of Roskomnadzor, the Ural operator won additional frequencies for the development of the 4G network. This new LTE resource will strengthen its positions in the "old" regions - improve the quality of communication and increase the speed of mobile 4G Internet by at least 2 times, as well as enter the market of the Tyumen region. In the future, the operator plans a gradual transition to VoLTE (Voice over LTE).
"Voice" over 4G networks using VoLTE
In February 2016, the operator won at the Roskomnadzor auction an additional LTE resource in the 2570-2595 MHz band in five regions of the Ural Federal District at once - in the Sverdlovsk, Kurgan and Tyumen regions, in Yugra and Yamal.
The company received licenses, and with them the legal right to transmit “voice” over 4G networks using VoLTE (Voice over LTE) technology. So far, CSFB (Circuit-Switched Fallback) technology is used to make voice calls. At the same time, the phone switches from 4G to 2G for the duration of the call, and then switches back. The networks of all Russian operators work in a similar way.
Mobile operator"Motive" is currently the largest of the regional operators in Russia. The geography of activity includes the Sverdlovsk and Kurgan regions, the Khanty-Mansiysk and Yamalo-Nenets Autonomous Okrugs. The head office is located in Yekaterinburg. The owner is Yekaterinburg-2000 LLC, but it is impossible to say for certain who actually controls this company.Officially, the founders are three foreign companies, one of which is registered in the United Kingdom, and the other two in the West Indies, but it is generally accepted that the key owner is entrepreneur Vitaly Vasilyevich Kochetkov, who again officially owns 4% of the shares.
History
The history of "Motive" is connected with one of the three companies that were pioneers cellular communication in the Ural Federal District.Since 1995, Uralvestcom began its work, the network of which was based on NMT technology, a little later, in 1997, Uraltel entered the market, working in the GSM standard, and the object of our interest will be the Ekaterinburg Cellular Communications operator, which used the DAMPS standard, which has been around since 1995.
The company did not yet have its own trademark, instead it used the Beeline brand, announced two years earlier.
However, in 2002, VimpelCom began independent operations in the Ural Federal District, and Ekaterinburg Cellular Communications needed its own trademark.
The Motiv telecommunications group was created, which included, in addition to Yekaterinburg-2000 LLC, which was engaged in cellular communications and providing Internet access, three more companies:
- LLC "European-Asian highways" (intrazonal communication).
- Mobifon-2000 LLC (satellite, international and long-distance communications).
- CJSC Perm Telephone Company (landline telephone communications in the Perm region).
Competitors in this field are Uraltel and "", which came to the market already at the beginning of the 2000s, worked under the Utel brand.
By 2010, the license for the frequencies used by the DAMPS network expires completely, and the network stops working, but this did not create any special problems for Motive. By that time, the subscriber base had reached two million people, which is quite a lot by regional standards.
In 2011, according to the results of the competition, the operator became the owners of licenses for the provision of communication services in three more regions, albeit far from the most prestigious ones: the Kurgan region, the Khanty-Mansiysk and Yamalo-Nenets Autonomous Okrugs. The commercial operation of the networks began with the plumage of the schedule - already in 2012 they started working in all three regions.
A serious problem was the lack of licenses for 3G mobile Internet. During the relevant competitions, all frequencies went to members of the then "big three", and the rest of the operators were "overboard".
But a little later, its sharpness was slightly smoothed out: Motiv received a license to use frequencies for 4G, and already at the end of 2014, mobile Internet started working in all regions of the operator's presence.
In 2016, Vyacheslav Yukhimovich, General Director of Motiv, died untimely, Alexey Gennadyevich Artemasov, who had been working in the company since the early nineties, was appointed instead of him, who heads it at the time of writing.
In 2019, a cooperation agreement was concluded between the operator and the manufacturer of telecommunications equipment, under which new technologies will be introduced to increase the speed of work in LTE networks, preparations are underway for the introduction mobile internet generation 5 and test frequency redistribution between 2G and 4G.
User Reviews
In the "people's rating" of the popular resource banki.ru, the operator ranks eleventh.
Not a very impressive result, but the company follows almost immediately behind the Big Four.
Other major regional operators, which have their own networks, did not even make it into the top twenty, and most of the first positions in the rating fall on fresh MVNOs like , actively engaged in advertising work with potential customers and have not yet managed to acquire a “collection” of haters.
48 reviews - not so little, again, for a regional company. The average score here is not particularly critical - it is obvious that the negative will dominate.
It is not customary here, and, probably, throughout the world, to waste time thanking for the services rendered without appropriate motivation.
There are a couple of positive reviews though.
The first thing that attracts attention is the comparison with the "big four" in terms of imposing paid subscriptions, and clearly not in favor of the latter. This is especially sinful.
Praised and covered, at least by Sverdlovsk region. How things are in Khanty-Mansi Autonomous Okrug or YNAO is another big question.
But even in positive reviews there is a complaint about the lack of 3G Internet and profitable roaming across Russia.
Now let's see what they say about "Motive Telecom" bad.
There are many complaints about the insufficient quality of the mobile Internet.
Basically, the complaints relate to the speed and stability of the connection.
Several complaints about the company's unscrupulousness in relation to its subscribers: write-offs, creation of debts from scratch and other "fun" that small mobile operators love so much.
Like any self-respecting provider of telecommunications services, Motiv Telecom offers its subscribers equipment at fairly reasonable prices.
However, its quality often leaves much to be desired.
And although the company itself does not have production facilities, and orders modems and routers in China, the responsibility for such situations still lies with it.
There were practically no reviews about Motiv Telecom on other Internet resources. But in general, the picture is more or less clear. There are too many complaints about fraud by the company to be ignored.
Yes, and with the speed of the mobile Internet, again, not everything is in order.
But in any case, the operator is one of the largest players in the telecommunications services market of the Sverdlovsk region, and, what is important, it has its own network.
And its subscriber base is more than solid by the standards of the second tier, although it does not even come close to the Big Four outsider -.
And although the company does not see any special prospects for growth, it nevertheless takes certain steps with an eye to the future, clearly hoping to snatch a piece at the next division of the pie - the distribution of licenses now for 5G Internet.
Considering persistent rumors about Vitaly Kochetkov's connections with the region's leadership, one can be practically sure that no takeover of the company will take place in the near future, even if the quality of its work will drop significantly.
Often a subscriber, having chosen a certain tariff, is tied to it and may not change it for years. Just communicating, using the Internet, replenishing the account, people think little about what exactly they are spending money on. In the meantime, there are more and more profitable offers that allow you to save money without limiting yourself.
An excellent solution for residents of the Sverdlovsk region will be cellular tariffs Motive. The main advantages of this operator are the absence of a monthly fee for outgoing calls, as well as a wide range of tariff plans. Each client will be able to choose something to their liking.
The most popular packages are "Instead of!". For a small fee, they give you the opportunity to communicate unlimitedly both by phone and online.
In addition, Motive offers tariff plans:
- "All Russia";
- "39";
- "139";
- "Per second";
- "Very simple ";
- "NEXT FREE".
general information
Cost "Instead of!" directly depends on the services you need and the amount of free traffic. The price for it varies from 300 to 1800 rubles. Behind the minimum amount you will get 4.5 GB of mobile internet for top speed and unlimited calls within the area. For the maximum fee, you will have access to 100 GB, unlimited access to social networks, non-tariffed night traffic.
The All Russia package costs 300 rubles/month. It provides 600 minutes, 600 sms, 6 GB for free calls throughout Russia. 
Tariff plans "39" and "139" are suitable for those who do not want to spend large amounts, but want to get high-quality communication with family and friends. For only 39 rubles you get 1 hour of conversation to all numbers in the region. 139 will give you access to 200 minutes and SMS. In addition, 1 GB is included in the subscription fee for comfortable communication in the Web space.
People who value their time will be interested in calling packages without a monthly fee. Per second, "Very simple" and Next Free with payment of 3 kop / sec, 80 kop / min or 1.5 rubles / 30 min, respectively.
You can connect in service center or using simple ussd commands:
- "Instead!": *114*171# (172, 173, 174, 175 for plans for 600, 900, 1200, 1800 respectively);
- "NEXT FREE": *114*54# ;
- "Per second": *114*67# ;
- "Very simple": *114*77#;
- "39": *114*70# ;
- "139": *114*71# .
Now you know everything about the tariff plans of the Motive operator and you can choose the one that you need.
When problems or questions arise related to mobile communications or the Internet, users have a fair question about how to call the Motiva operator. There are several options for dialing the contact center - they will be discussed below. In addition, the clients of this organization should remember that you can find out the necessary information about your account, as well as perform a number of actions through an Internet service such as LISA. It will also be mentioned below.
How to call the Motiva operator from a SIM card that is served by them?
For existing clients the previously mentioned operator uses a single short number for advice at the contact center. Having dialed three ones from a SIM card, you can chat with a support service employee and get the long-awaited answers. You don't have to pay for connecting to this number - calls are made free of charge. It is important to consider that you need to dial three units when the subscriber is in the territory served by the Motiv operator. Under the Great Urals are meant such regions as Kurgan, Sverdlovsk, as well as two autonomous regions - YaNAO and Khanty-Mansiysk Autonomous Okrug. When staying in these regions of the country, the subscriber can safely dial the number of the operator "Motive" - 111. The call will be free.
Calling the contact center from the number of any operator
However, it is not always possible to call from the operator's SIM card, what to do in this case? There is a separate number that can be used to dial the contact center from any region of the country from any number. Thus, you can call "Motive" as with mobile number any operator of the country, and with landline phone, and - completely free. You should dial the number 8-800-240-00-00. A similar option should be used by those who want to call a support service employee from the SIM card of the Motiv operator from any region (with the exception of areas related to the Greater Urals).
Calling the contact center from a landline phone
For some cities, it is possible to contact contact center by city number. As for the cost of such calls, it should be clarified with the telephone company that services the specific landline telephone of the client.
For cities such as Yekaterinburg, Krasnoturinsk, Nizhny Tagil, etc., it is possible to contact the contact center from city phones. More information about which number should be used in each case can be found on the official website of the operator.
For calls from other cities of the Greater Urals, it is recommended to use the short service number - 111, if the call is made from the "Motive" number (cellular operator) and 8-800-240-00-00 - for free calls from other cities of the country (from any numbers).
How to call the Motiva operator for free?
Many clients are interested in a similar question, because they don’t want to spend money on communicating with a contact center operator. You can make a free call by dialing 111 from the Motiva SIM card. Moreover, the subscriber must be at this moment in the territory of the Greater Urals (this is where the operator considered in the current article provides its services). If you are in other regions, you must use other numbers.
Internet service for account management (LISA)
Before calling the Motiva operator, it is recommended to use the personal Internet service of subscribers (LISA). With it, you can view the data of interest on your account, clarify which services are activated, disable unnecessary options, view cost data, etc. Access to the LISA functionality is available on the official website of the Motiv operator. The first time you will need to register by assigning a password to access your personal page. detailed instructions How this can be done is contained in the form for entering authorization data. It is enough to follow the link "Registration" and fill in the information required by the system. In the future, entry will be made using the previously assigned data, which can be adjusted at any time, if necessary. If you lose your password, you can easily recover it - just follow the instructions that are posted on the authorization page of the service considered earlier.
Conclusion
In the current article, it was considered how you can get through to a specialist of the subscriber consultation center, and the number of the Motiv operator is given. For all issues related to mobile communications, Internet and telephony services, which the client cannot solve on his own, it is recommended to contact the support line. Please note that calls to 111 and 8-800-240-00-00 are not charged. And the cost of connecting with a contact center specialist by direct (city) phone should be checked with the provider of fixed-line communication services. To obtain information about the "Motive" SIM card, you should specify the number, as well as the data of its owner.
Tariff " Unlimited GSM» from Motive Telecom liked by many subscribers. Users liked the terms of service. In addition, the company charged customers a low monthly fee. Every month, users paid the provider 690 rubles. Some services were included in the monthly fee by the operator. To all Russians who joined the plan, the company provided federal number. The terms of the contract did not provide for a mandatory initial payment. Changing the tariff was also allowed, however, the service was provided for a fee (30-50 rubles). As part of the package, the company provided the entire range of services. It is possible that the tariff the plan would continue to be popular, but the company closed it for connection.Description of the tariff plan of the network Motive Telecom "Unlimited GSM"
The main advantage that the "Unlimited GSM" tariff from Motiv Telecom had was the absence of tariffication of connections within the network. Moreover, as part of the package, the operator provided 600 minutes of local calls. These conditions attracted subscribers. It is thanks to such favorable tariff conditions. plan and became popular with users. The provided calls over the limit were paid separately. Subscribers paid 1.2 rubles per minute. But not all conditions suited the operator's customers. Not too profitable, according to subscribers, was the billing of calls within the Russian Federation. A minute of communication cost customers 4.15-19 rubles.
The price of international calls seemed too high to subscribers. They paid 25-66 rubles per minute. As part of the package, users did not pay for messages within the Russian Federation. This service is not charged by the company. The cost of the remaining SMS was 4.95 rubles. Subscribers could use the mob at any time. the Internet. A megabyte of traffic cost 6.6 rubles. The price of wap-traffic (10 Kb) was 0.35 rubles. Multimedia messages were also at the disposal of the company's customers. The cost of this service was 5 rubles. for 100 kb.
