You can't log into VKontakte (VK)? Don't know what the problem is and how to solve it? Then let's look at the main difficulties and ways to solve them. This problem can appear at any stage of authorization on VKontakte. Most often it appears after the password is entered. As a result, a message pops up indicating that the user entered the login or password incorrectly. This may be due to the fact that you really forgot your username or password, or the page was hacked. An equally popular option is a failure in the social network. And no matter what data you try to enter, VKontakte will not allow you to access the site. So, if the page is constantly updated, certain buttons are not pressed, this is a failure of the system itself. Next, we will tell you in more detail about all the possible options and what can be done.
If a user is unable to access his page on a social network, there may be several reasons for this phenomenon:
- Hacking of a page, as a result of which the password or login was changed by attackers;
- The user has forgotten his login or password, or both;
- System failure of the VKontakte website itself;
- The service blocked the visitor for gross violations of the rules for using the social network.
Naturally, there may be other reasons. But the options listed above are the most common.
Of course, options for eliminating what caused the problem depend on the problem. Let's look at the main ways to get rid of the problem:
Login recovery (username)
This problem is considered the most common. You can solve it yourself without contacting the Social Network Support Service. There are several steps to follow here. First, try logging into Contact from the device from which you have always logged in. If there is access from the equipment, then the problem is not with the social network, but with your account.
You can also change your account password. But there is one nuance - to enter a new password, you must remember the old one. So, this method is inappropriate. Although it will help in a situation where you have forgotten your login. If you are on your page, go to Settings. Here you will see a page with information about your account. The information we need is located in the “General” tab. By scrolling down the page that opens in front of you, you will see the fields “Email” and “Phone number”. There is your contact information here, although some letters and numbers are covered with an asterisk. Still, the first and last characters can give a hint or remind the contacts specified during registration.
Remember, to access a web resource you must enter either a phone number or an address email. If you could not remember your login, then you should proceed to password recovery.
Password recovery
In order to recover a password that has been forgotten or lost, there is separate service. Let's look at how to use it.
So, at the bottom of the main window there is a link “Forgot your password and can’t log in?”. You should click on it. An additional window will pop up. You should enter the phone number you specified during registration. After entering, click the “Continue” button. A page will open where you need to enter a recovery code, which will be sent to your phone number as an SMS.
It should be entered as quickly as possible, since it has a certain validity period. Click the “Continue” button. If the code was entered correctly, a new form will open to enter a new password; if not, a new attempt will be made. Must be saved New Password on the site and log in.
Things will be much more complicated if you do not remember which number the page is linked to or if it is not linked to it at all. In this situation, after clicking the password recovery request, on the page that has been updated, you should click on the link “My page is not linked to a phone number.” As a result, a page should open where you need to enter the information that you used to log into the social network. After specifying the email address, click “Next”.
You need to enter a pop-up code to confirm that you are a real person. On the next page of the VKontakte website, indicate the last name that was indicated in your account. After that, click “Next”. As a result, a page will appear with a question on it or is it your account that you want to restore access to. If you click “Yes” on the specified email address You will receive a link to reset your password. Follow the link that was sent to you and enter a new password. After this, you should log in again by entering your email address and a new password.
Recovering from insufficient data
If you have virtually no data, you do not use your phone number to which your account is linked, then it will be very difficult for you to regain access. But it's worth a try.
By going to the page where the authorization form pops up. Click “Forgot your password”. After these steps, a window opens where you need to enter recovery information. At the bottom of the page you should follow the link, which is intended to be used in the event that the user has lost access to the device.
We find the people search bar, it is located at the top of the site. Enter your first and last name. Copy the link to your account in the appropriate field. The link must be entered in full. Click “Next”.
In the window that opens, write down all the information you know about your account. Next, send a request to the Support Service. It is viewed by real people, so it is worth convincing them that you are the real owner of this or that page. After you click “Submit Application”, you should provide an email address to contact you. A response from the site administration will be sent to your email address as soon as possible.
Malicious content
Very common culprits for restricting access to a website are malware, viruses. In this situation, even if the login and password have been entered, nothing will happen. Or a page similar to the VKontakte website will open, where it will be indicated that we are required to send an SMS to the number XXXX. Money will be debited from you and after that access will be restored. Most often, this is a sign of a virus in the browser. In order to get rid of it, you should run a computer scan using a special anti-virus program.
There are situations when, in certain situations, even powerful antivirus programs are not able to detect a threat. As a result, you need to reinstall the browser. And if this is the case, then the VKontakte input should be normal.
— Additional measures
There are situations when problems are non-standard. Therefore, do the following:
1. Disconnect and reconnect your computer to the network;
2. Turn on the feature that will display hidden files. After that, open C:Windowssystem32driversetc, find the “Hosts” document, open it, erase all lines in Notepad that mention the social network and save the file.
If it doesn’t help, then open Start -> Run -> write cmd and press Enter -> in the window that appears, write route delete vkontakte.ru and route delete vk.ru and route delete vk.com. This will delete entries in your computer's routing table to the three options for the VKontakte site name and the address will be requested from the server.
If you cannot access VKontakte from a device from which you have not previously accessed the social network, most likely the site is blocked on it. And it is impossible to bypass such a blocking, since it is carried out from the administrator’s computer.
If this article helped you, please write about it in the comments. Also, if you have problems and something didn’t work out, write, I’ll try to help.
Sometimes VKontakte users experience difficulties logging into personal page www.vkontakte.ru. Why often from a phone or laptop? This may be due to either Internet connection problems or blocking access to the vk.com website. This applies to both access from a PC and access from mobile applications VK for iOS and Android.
If you created an account for the first time and completed the process, you may have problems logging in.
Sometimes there are server interruptions, during which the social network may become unavailable. Rest assured, they are trying to rectify the situation as soon as possible. On at the moment Most likely, VKontakte’s functionality has been restored.
It often happens that a login problem can be solved on the user's side, but there are times when this does not bring results, because... social itself The VKontakte network sometimes “lies”.
It is safe to assume that almost every one of you is a registered user of the famous social network VKontakte. And if it’s impossible to access any website, then most likely you won’t be able to log into VK. Most often, this problem is encountered by an inexperienced user who is not worried about the security of his PC and has picked up viruses on the Internet. If for some reason you cannot access the site popular social. networks, the following recommendations will be extremely useful.
So, here is a list of problems that prevent you from logging into the site:
- At the very beginning, make sure that you have access to the network and that your Internet connection settings are correct. To do this, just try going to any website, or Skype, or ICQ. If you succeed, then there is no problem with Internet access.
- Your personal page has been frozen. This happens for the following reasons: there was a violation of the site rules, a page was hacked. Is being decided this question quite simple. You just need to confirm your account by indicating your last name and the code sent to your mobile phone.
- The password is incorrect. If, when entering the site, you get the response “incorrect or incorrect password,” it means that either you really made a mistake (CapsLock is probably enabled), or the page was hacked by attackers and the data was changed. In this case, find the phrase “Forgot your password?” under the password entry window, click on it and simply follow the further instructions.
- Check whether your browser has Internet access and whether the network and your PC are protected by a proxy server or firewall.
- The most unpleasant thing is when it is impossible to “log in” to VKontakte only with own computer, while such a problem does not exist when logging in from a phone or another PC. There will be a different solution here. Most likely, you have picked up viruses, so you will need to purchase an antivirus (download or buy), install it, scan your computer for malware and, ultimately, reboot it.
If this procedure does not help, the steps are as follows:
- go to “My Computer”;
- Local drive C: ;
- "Windows" folder;
- then the “System32” folder;
- folder "drivers" and "etc";
- look for the “hosts” file and open it using notepad.
After this, look if there are lines in the file with the names of the sites vk.com, vkontakte.ru, etc. If we find it, we delete it! Just do not touch lines that begin with the # symbol. We save all changes in the document.
In addition to this procedure, it is also recommended to go to Windows search and in "Start". In the search, type the phrase “vkontakte.exe”. If the specified phrase produces results, then immediately delete what you found. It also wouldn’t hurt to uninstall all other unofficial contact programs. Then just restart your computer and enjoy your success!
Remember, in order not to fall for the tricks of ill-wishers, visit 18+ sites less often, monitor the operation of your antivirus, do not rush to install dubious programs, including for contacts, and also bypass other little-known sites and links, especially if they are in the folder "Spam".
Today I want to answer a question “Why doesn’t he make contact”?, this problem was encountered by those who caught the virus and could not access their VKontakte page. Surely many of you wanted to hack someone’s page, or download music or videos. You found a site or did this, but in fact they deceived you and stole your password or infected you with a virus. After that you don't get in touch or asks to send an SMS.
About a year ago, when this virus first appeared, I inadvertently downloaded something and became infected with the virus. After searching for information on the Internet, I was able to get in touch.
Everything can be fixed, now I’ll tell you how.
Why doesn't it make contact, does it write an error?
The very first thing I advise my friends with this problem is is to install an antivirus. I checked several antiviruses, but not all cope with this virus. I advise you to read the article in which I describe the utility. With the help of this program you will destroy viruses and open access to contacts. And all your problems will be solved!
If Dr.Web CureIt doesn't help, be sure to try it antivirus program AVZ, which can cope with any type of virus. I wrote about her in the article “?”
Well, if you have problems installing an antivirus, or you don’t want to deal with it. There is another way. Since in order to block your access to a contact, only one virus infects system file, it can be replaced with a clean one and the virus will be defeated.
This file hosts be in the folder etc, you can see the full path in the picture above. As I wrote above, you should replace the hosts file with a clean one. You can download a blank file by clicking the button below.
As you can see, in order to download files from my site, you don’t need to wait, go to sites full of advertising, etc. Everything goes quickly and for free!
Please, if you can’t get into contact, first download my hosts file and copy it with a replacement to the etc folder and only then write in the comments that you have a problem. I'm already tired of responding to comments with the same template. Everything is explained clearly in the articles. :)
If this article helped you or you liked it, don't forget give your like, this will help other users find it faster. And I can find out what interests you most in order to prepare and write even more interesting and useful articles! Best regards, Vyacheslav.
The variety of functions and capabilities of our technology sometimes leads to confusion. But it’s even more surprising and puzzling when we have some problems with it. It’s difficult to figure out what’s wrong with all this diverse and “wonderful” device! Either the button doesn’t work, then the video doesn’t open, then the sound isn’t the same, go figure it out.
A very common problem that modern users face is the inoperability of certain websites. Let's say you calmly use Yandex search, watch videos on YouTube, communicate with friends on Odnoklassniki, but VKontakte does not allow you to access the popular resource. Paradox! Everything works, the Internet is available, the browser is fine. Let's then figure out what could be wrong.
First of all, try clearing your browsers cache. This can be done by going to your browser settings and looking for options that may be called “Clear history” (Google Chrome), “Clear cache” (Fire Fox, aka FireFox) or something similar in other browsers. After this, restart the program and try again to access the desired site.
If, suddenly, this also did not help, move on to the next method: open our antivirus and look at the list of exceptions in the settings. Perhaps your antivirus has blocked the site for some reason known only to it. If you are sure that everything is fine with the site, remove it from the list of prohibited ones in your antivirus. Nothing again? Let's move on.
There may be a virus on your computer or even several that are blocking popular resources or one resource. This also happens, so you shouldn’t be surprised. We go into the antivirus and check our computer for viruses. We restart the computer and try again to achieve what we want. If it doesn’t work out, then move on to the next point.
The next method is as follows. There are viruses, programs, applications that can system settings block certain sites, Internet servers, etc. To see this wonderful list, go to Drive C (where your operating system– Windows). Let's go to Windows folder, then system32, then drivers, after “etc” and look for the next file there – “host”. Click on this file right click mouse and select “Open with...”, open with notepad and look.
There will be strange letters and numbers in front of you, but don’t be scared. Look in the list for the address of the site that does not allow you to access. If you find such a line (or lines), delete them, close the file, and answer the question “Save the changes or not?” click "Save".
If, suddenly, you are not allowed to go to the VKontakte website, look in the list for either the address vk.com or userapi.com. Sometimes all sorts of prohibitions can occupy not one line, but a whole set. For the same VKontakte it can be 9-10 lines, everything needs to be deleted.
After this, in 99% of cases everything should work for you, all sites should display correctly, and you should enjoy life.
Very often people ask, I can’t get in touch, what should I do? This site is very popular, but the problem continues to be relevant to this day. In this article, you will find out the main reasons why contact is not made, and how to solve this problem yourself.
The most common reasons why contact is not made:
- It is a very rare reason when the contact “lies” for technical reasons. In this case, all you have to do is wait until you have the opportunity to access your page.
- Access to the site is blocked by the system (local) administrator. This can happen if at work or at school you decide to while away the time on the VK website. The explanation for this is the following: management is interested in you not being distracted, but doing your job. The usual blocking can be bypassed using the Hosts file, but problems may arise with the director if you are “caught”, it all depends on the severity of the authorities.
- Blocking of your account by the site administration for violations or by mistake. in this case, you need to write to the Support Service and wait for a solution.
- Hacking your account and changing your password. In this case, you need to try to recover your password, go to your page and immediately change the settings, changing the password to a more secure one.
- The most common cause is viruses. It is very easy to become their victim, just click on any of the attractive messages or follow the link. Attackers distributing malware mainly pursue two goals: stealing data and withdrawing money from a phone account linked to a VK page.
It happens that a virus can change the hosts file. You need to find it, C—> Windows—>System32—> drivers—>etc and change it to normal, you can download it from the link below.
Fraudsters come up with new hacking methods every day and hone their skills. If you are vigilant, the risk of your PC becoming infected will be minimized. To do this you need to know basic things:
- You should not follow unknown links;
- there is no need to go to sites even with a bad reputation if you can look at the information elsewhere;
- do not download programs from unverified suppliers, do not send SMS;
- you need to learn to recognize phishing links;
- do not register on dubious sites, do not leave your data and phone numbers. Install good antivirus to your computer and periodically scan it for malware.
As you can see, the rules are quite simple, you just need to learn to follow them, now you know why you don’t make contact, and what you need to do in such a situation.
