The connection is not secure how to fix. Eliminate an insecure connection in the Mozilla Firefox browser

Nowadays it is quite difficult to find a person who would not use the Internet.

Many users spend quite a lot of time in its open spaces. Therefore, a high-quality connection is in demand more than ever.

But what to do if all plans are violated by a sudden warning your connection is not secure.

In this article, we will look at why given error in different browsers and what should be done if it occurs.

First of all, consider the occurrence of this problem when using the FireFox Internet browser.

The meaning of such a message

Often, such a message occurs during visits to secure sites. Such sites, when interacting with the FireFox browser, use a special encryption method - #encryption. This is done in order to exclude the possibility of viewing the transmitted information by intruders.

To understand that you are visiting just such a site, pay attention to the display line of the address of the visited page. In the status line ( #status_Bar) of a secure site will display a closed padlock icon. It will also appear in address bar (#location_bar).

In addition, the browser will display and Domain name site in the status bar, highlighted in yellow. This is necessary so that the user cannot be misled in order to steal personal data.

Such sites may contain not only protected information, but also unprotected information, to which everyone has free access.

If the site information is unprotected - FireFox will display in the status bar a padlock icon crossed out with a slash. There will also be no domain name in the address bar and status bar. If you pay attention to such information, you can immediately understand that the site you are visiting has partial protection.

So, if FireFox connects to a secure site, it first checks the certificate provided by the site. The connection will only continue if it is valid on this moment and if the degree of encryption available is capable of protecting your personal data.

If, however, it is not possible to verify the certificate provided by the site, or the degree of encryption does not allow obtaining necessary protection user's personal information - the connection session will be automatically terminated.

In this case, you will see a message about the problem.

It will look like the one shown in the picture.

The message displayed by the browser indicates that this site does not have the necessary settings to protect your information from theft. Therefore, FireFox terminates the connection to it.

What to do when such a message appears?

If you encounter a similar error- try, if possible, to get in touch with the owners of the site and inform them about the problem.

Until the moment everything is fixed on the site, try not to go to it again.

All you can do in this case is to go to another site or simply close the connection page with an insecure site.

Do not try again and again to connect to a site that is not properly configured, as in this case you become vulnerable and risk being intercepted by scammers.

To get information about why the visited site does not have a secure connection, use the "Advanced" button located in the information window.

Below will be described the most common mistakes, facilitating the termination of the connection with the requested site.

Error one

This error is due to the fact that the site's certificate will not be valid until a certain date.

In that case, you will receive information about the date and see the error code itself.

This means that the date is not set correctly on your computer.

To solve this problem- open the date and time settings tab and make the necessary adjustments.

Second common mistake

It occurs when the identity certificate of a particular site has already expired.

AT information message will be displayed The current date and time set on your computer.

If the problem lies in their incorrect setting - open the date and time parameters and make the necessary adjustment.

Third mistake

It is also common and consists in the lack of trust in the provided certificate due to the presence of an unknown certificate chain.

This problem most often occurs due to the activation of SSL scanning in the antivirus installed on the computer.

To solve it, you will need to reinstall the antivirus or disable the interception of secure connections in its settings.

For example, if you use an anti-virus program to protect your system Avast program- open "Settings" and go to the tab " Active protection».

There you will need to click on the "Configure" button located next to the web shield.

In the window that opens, uncheck the box next to "Enable HTTPS scanning". In conclusion, you must confirm the changes in the settings by clicking on the "OK" button.

If you use a product like Kaspersky - you will need to do the following:

  • open a window with antivirus settings;
  • in the lower left part of this window, click on the "Settings" button;
  • use the "Advanced" item to go to the "Network" tab;
  • deselect the "Scan encrypted connections" menu bar;
  • check the box "Do not scan encrypted connections";
  • Confirm the changes made by pressing the "OK" button.

It is not difficult to find the necessary information on the Internet for other antivirus products.

The lack of trust in the certificate can be displayed by your browser not only on little-known sites, but also on such giants as YouTube and Google. Most often, owners of the Windows 10 operating system may encounter this. This is due to the fact that the Microsoft family settings located in user accounts are activated.

To get rid of this problem, you need to visit the following page: account.microsoft.com/family. Next, you need to sign in with a Microsoft account.

The next step is to remove all existing family members using the "Remove from Family" option on the advanced options tab.

In conclusion, you should also leave the family yourself, using the parameter of the same name.

Fourth mistake

It consists in the lack of trust in the certificate, since the latter is self-signed.

Certificates of this kind are designed to protect against eavesdropping, but do not provide any information about the recipient.

Most often, non-public sites use this, so you can easily bypass this warning.

Fifth mistake

It consists in the fact that the certificate provided to you belongs to a completely different Internet resource.

This problem occurs quite often, and primarily due to the fact that the issued certificate is valid for one part of the visited site.

In this case, without opening FireFox, delete the above file so that the next time you start the browser, it will be restored.

To do this, follow these steps:

  • open the menu and select "Help";
  • go to the tab "Information for solving problems";
  • open the profile folder, located in the "Application Details" section;
  • open the menu again and select "Exit";
  • select file db and delete it;
  • restart your browser.

When is it possible to ignore warnings?

This option is suitable if you are confident in the reliability of the resource.

However, even in this case, you are not immune from eavesdropping and interception of confidential data by unauthorized persons.

If you still decide to ignore the warning that appears, follow a few simple steps.

On the page with a similar warning, use the "Advanced" button.

If the browser connects to a site with weak encryption, download it using an outdated security system. The possibility of such download will be provided to you. In the case of a resource whose certificate is unverified, add it to the exclusions.

Error reporting capability

There are a fairly large number of sites on the Internet that allow the FireFox browser to report an error to its center.

To do this, check the box on the issue record page at the bottom, next to the line "Report errors like this to help Mozilla and block malicious sites."

Browser insecure connection warningChrome

The occurrence of problems with the certificates of certain sites opened by the Chrome browser is identical with FireFox and is solved by similar methods.

The reasons for their occurrence should also include:

  • incorrect system time setting;
  • the presence of an unverified certificate or with an expired validity period;
  • installed extensions that block;
  • Broken Chrome browser.

In the first case, to fix the error, you will need to correct the system date and time so that they match those set on the server. To do this, open the time and date settings tab, and adjust them.

The occurrence of a warning due to an unverified or outdated certificate most often occurs when trying to enter a personal account on a particular resource.

To get around this, click on the "Advanced" tab in the error display window, and then use the "Go to site" button.

Blocking extensions are more related to the antivirus program installed on the computer.

In order to correct this situation, you need to open Chrome browser and go to the installed extensions tab.

From the list of available ones, select the modules of your antivirus program and uncheck them.

After that, reopen your browser and try to access the site.

The occurrence of such an error may also be due to a failure in Chrome work. A simple reinstallation of the browser can correct the situation.

To remove a faulty version, open the "Programs and Features" window, select the name installed browser and click the "Delete" button.

After the application is uninstalled, restart the computer and try again. installing Google Chrome.

In most cases, the insecure connection warning stops bothering you.

Conclusion

This article has come to an end, in which we examined the options for the appearance of a warning about the presence of an insecure connection.

We hope that the information provided will be useful to you and help in solving this error.

Your connection is not secure how to fix:

In order to be able to fully use the Internet, you need a high-quality connection. That's just for users of the FireFox web browser, sometimes all the work is spoiled by an unexpected notification that "your connection is not secure." Why does this error appear, and what should I do if it does occur?

Most often, such a notification is activated during the transition to protected resources that have a security certificate. Similar sites, when interacting with Mozilla, use a special encryption method - #encryption. This is necessary to prevent interception of sent data by fraudsters.

In order to recognize that the transition is carried out just on a similar resource, carefully look at the address line of the page. A special icon is displayed in the status line of a protected site - a closed padlock. You can also see it in the address bar.

When a certificate is present, but the browser cannot verify it, an alert appears stating that the connection is not secure. The resource does not necessarily harm your computer, Mozilla simply warns you in advance of a possible danger.

Deactivate the "Your connection is not secure" alert

There are several reasons for the occurrence of a "failure". It is worth stopping at each separately.

Disable SSL Certificate Verification

Quite often, an error about the insecure connection of Kaspersky Firefox comes out due to the fact that antiviruses first check the sites, and only then load them in the browser. There is a conflict that leads to such difficulties. To eliminate it, it is necessary to deactivate the HTTPS protocol check in the options of the anti-virus program.

  • Kaspersky (KIS / KAV) - Settings / Advanced / Network / mark "Do not scan connections (encrypted)";
  • Avast - Settings / Active Protection / Web Shield / disable the "Enable HTTPS scanning" function;
  • Eset NOD - "SSL / TLS" is disabled in the parameters. All changes must be saved by clicking OK.

Checking the date and time

It is important to see if the correct time is set in Windows 10. You can do this like this:


  • you can press the combination Win + I;
  • in the "Time and Language" section, check the correctness of the information;


  • carefully look at the "Change" button, if it is inactive, then you need to deactivate auto-tuning.

Cleaning up storage

If the above options did not help, a notification that the connection is still not secure pops up, you need to use one more option - to eliminate the certification file. There is a possibility that it is corrupted, so the browser will recreate it, getting rid of the error.

  • In the address bar of Firefox write

  • Click "Open folder", located next to the inscription: "Profile folder";


  • A list with files will appear, here we delete the element - cert8.db;


  • We restart the browser, and re-enter the previously blocked source.

Adding a resource to the "white list"

If you fully trust the site, are 100% sure of its reliability, you can add it to the list of exceptions, and the notification will no longer bother you. You can do it like this:

  • in the blocking window, click "Advanced";


  • below is a description of the problem and a key to add to exceptions;


  • confirm your intentions by clicking on the appropriate element in the box.

That, perhaps, is all. Now you know how to get rid of the error stating that your Internet connection is not secure.

Mozilla Firefox is a more robust browser that lacks stars from the sky, but does the job perfectly. Unfortunately, very often Firefox users may encounter various kinds of complexities. In particular, we will talk about the problem "Your connection is not secure."

The "Your connection is not secure" message that appears when you try to access a web resource means that you attempted to switch to a secure connection, but Mozilla Firefox was unable to verify the certificates for this website.

As a result, the web browser cannot guarantee that the open web resource is safe, and therefore blocks the entrance to the site you have chosen.

Bug fix

Setting the date and time

If the problem with the “Your connection is not secure” window has become relevant for many web resources at once, then the first thing you should do is start checking the correctness of the set date and time on your computer.

If the date is set incorrectly, click on it with the left side of the mouse and in open menu select the "Date and time options" section. In the open window, it is worth activating the sections "Set the time automatically" and " Automatic installation time zones." If the date and time are still not displayed correctly after enabling these settings, disable these options, and then manually enter the desired date and time.

Scanning System

Very often this important message may appear due to the activity of spyware on your computer.

  • In this option, you should enable the full system scan mode on your computer for virus software. You can do this both with your antivirus and with the help of special utility, for example, Dr. Web CureIt.
  • If viruses are found at the end of the scan, cure or remove them, then reboot the system.

Destroying the certificate store

On the computer, the browser profile folder contains all information about the use of the browser, including certificate data. It can be understood that the certificate store is slightly damaged, and therefore we will delete it.

  • First, click on the browser menu button in the upper right corner and in open window select the question mark icon. In the same area, auxiliary menus will open, in which we need to click on the "Information for resolving problems" item. In the window that appears, in the "Profile folder" column, click on the "Show folder" section.
  • Going to the profile folder, completely close Firefox. In the same profile folder, we need to find and delete the cert8. db.
  • After this point, you can start Firefox again. The browser itself will make a new copy of the cert8. db, and if the problem was in damaged storage certificates, the problem will be fixed.

Antivirus settings

Many antivirus applications that provide security on the network have the function enabled. scanning SSL, which can create the appearance of the "Your connection is not secure" window in the browser.

To find out if an antivirus or other security program is causing this problem, stop it, and then try refreshing the page in the browser and see if the error disappears or not.

If the error is gone, then the problem is only in the antivirus program. In this case, you only need to disable the function in the antivirus that is responsible for SSL scanning.

Working with antiviruses

Setting up Avast

Open the menu of the antivirus program and go to the "Settings" item. Open the "Active Protection" section and near the "Web Shield" part, click on the "Configure" item. Uncheck the box "Enable HTTPS scanning", and then save the changes.

Setting up Kaspersky antivirus

Open the menu of the Kaspersky anti-virus program and go to the "Settings" item. Click on the "Advanced" tab, and then go to the "Network" section. When opening the "Scanning encrypted connections" tab, you will have to check the box next to the "Do not scan encrypted connections" item, and then you can save settings.

For other antiviruses, you can see the manipulation of disabling scanning of secure and insecure connections on the creator's website in the help section.

Operating system update

The certificate verification system is performed by certain services that are built into operating system Windows. Such services are always changing, in this regard, if you do not immediately install updates for the system, then you may encounter the problem of checking SSL certificates in the browser.

For Windows checks for updates, open the "Control Panel" menu on the PC, and then go to the "Security and System" tab - "Center windows updates».

If certain updates are found, they will immediately be shown in the window that appears. You will need to install all updates, even optional ones. So we learned how to remove a secure connection, and why this problem occurs.

When Firefox requests web pages over a secure network protocol HTTPS, it pre-requests the site for a security certificate. And then it analyzes it for compliance with all established security requirements: expiration dates, registration, verification (whether it is a fake). If Mozilla successfully checks the secure connection, the web page in the tab is loaded. But if the web browser determines that something is wrong with the connection, it blocks access and warns the user about a problem with the connection.

So how do you fix your connection in Firefox if it's not secure? Let us consider in detail the various options for solving this problem.

An error has occurred - what to do (first steps)

If a notification about an insecure connection appears (FF "writes" an error), do not rush to change browser options, disable / connect the Internet, and perform any other drastic actions.

  1. Notify site owners that access is denied due to errors in the HTTPS certificate.
  2. If you have a connection problem on your site, you will ask for clarification in service center, in which the certificate was registered.
  3. Wait a bit. Perhaps the error will go away. Refresh the page, restart Firefox.
  4. If the site is unfamiliar, try to find its analogue on the Web in accordance with your tasks (information, purchases, provision of services).
  5. If you plan to transfer confidential information through a "problematic" web resource, monetary transactions, abandon this venture as a matter of principle until the problem is successfully fixed.
  6. The warning can be ignored: through the “Advanced” option, you still go to the blocked website. However, this approach comes with risks. The PC system can be attacked by a virus, your credentials, payment details, etc. can be stolen from you. It is highly not recommended to use it.

Common mistakes and their solutions

To find out the cause of the problem, click "Advanced" on the notification tab. Next, proceed depending on which error code the browser reports.

Date mismatch

Errors SEC_ERROR_EXPIRED_ISSUER_... (... will not be valid until...), SEC_ERROR_EXPIRED_... (... time expired) may occur due to incorrect time and date settings in the system. Click in the tray on the electronic dial once with the left button, or in the Control Panel open the “Clock, language and region” section. Check the year, month, day, time, if necessary, set the correct values ​​​​on the calendar and in hours. Try to reload the page.

Note. This problem can also occur when you try to query trusted sites. For example, the Yandex search engine, Youtube video hosting, etc.

No trust

SEC_ERROR_UNKNOW_ISSUER - FF cannot identify the certificate chain, or the server cannot send the required data to verify the protocol.

This problem, as a rule, occurs due to the fact that in antivirus programs, for example, Kaspersky (Kaspersky), the SSL scanning option is enabled, which performs incorrect filtering, blocking network packets. Try to deactivate it.

Note. If you do not know how to disable scanning of secure SSL traffic, read the antivirus user manual or contact technical support on the developer's website.

The second reason for this error- use of self-signed certificates (not officially registered). They encrypt the connection, but do not provide the browser with information about the final recipient of user data. This kind of blocking can be bypassed at will.

Other site license

SSL_ERROR_BAD_CERT - the certificate of another site is used; valid, but only for another domain or group of domains.

With this error, the connection is still secure, but there is no guarantee that the request and data will be delivered to the destination site, the address of which is displayed in the web browser bar.

However, there are separate situations when the protocol is configured for a different part of the same site. For example, it works correctly for the domain version WWW.website.com, but the request for the URL website.com (without "www") is blocked due to an error.

Corrupted certificate file

Check the loading of the problem page, site in another browser (Yandex, Google Chrome). If there are no errors, then it can be assumed that the Firefox certificate store is corrupted. Correction of its contents is possible only by deleting and then automatic recovery while reloading the web browser.

If you don't know how to remove storage, follow this instruction:
1. Press the Menu button in the Firefox window.

2. In the drop-down block, click the "question mark".

3. In the submenu, click on the item "Information for solving the problem".

4. On the technical data tab, click the "Open Folder" button.

5. Remove storage: in the browser directory, click right click on the cert8 file, run the "Delete" operation.

6. Restart Firefox.

Everything! Now you know how to establish a correct connection using the HTTPS protocol, how to analyze connection errors. Happy and safe web surfing!

FROM reliable internet site where the Uniform Resource Locator (URL) begins with "https://", the Internet browser is required to check the validity and relevance of the certificate, the sufficiency of the encryption level for user privacy. If such a check does not give positive results, the Mozilla search engine will stop trying to establish a connection with an unverified Internet portal and issue an information alert "Your connection is not secure." This does not mean that this website is potentially dangerous and can harm both the user global network, by stealing personal data, and to the computer, by introducing malicious software or viruses into it.

Cases where users encounter a message in Mozilla browser Firefox "Your connection is not secure" may be different. Consider the most common options in order to be aware of the risks and be able to eliminate this problem, if necessary.

One of the options for events when you may encounter a denial of access to a network resource and see the message "insecure Firefox connection" may occur due to incorrectly set date and time. In this case, the user can check the relevance of his settings and correct them by setting the settings for automatic synchronization by time. This problem can be especially acute for the residents of Russia twice a year, when other countries switch to winter or summer time. And operating room Windows system can change the time on its own. In such cases, it is worth reconsidering the time zone.

Also, guarding the user device antivirus programs may prevent you from accessing certain websites. Activated secure sockets level scanning may be the culprit. You can try to disable this SSL option for the experiment and try to access the site again. In this case, the risk of running into trouble increases. From the same category, it is possible that the computer is already infected with malware. software. A full system scan is required for the presence of one, followed by a total cleaning of the PC.

Note: Problems with checking SSL certificates may be due to the absence or irrelevance of certain components built into the Windows OS itself. Do not forget to check for updates and install them on your operating system in a timely manner. In the "Control Panel", in the "System and Security" item there is "Windows Update", where you can check for updates, and if any, install them.

If with date and time as well as security personal computer all right. The experiment with disabling the SSL option in the antivirus did not work. You can try to clean the certificate store. To do this, you need to find and delete a specific "Data Base File".

Mozilla Firefox browser settings => "Open Help menu" icon => "Troubleshooting information".

In the profile folder, open the resources with the saved data, find the "cert8" file and delete it, after closing the Mozilla browser.

After launch search engine given file will be created automatically and the certification issue may be resolved.

The following method is not to eliminate the occurrence of an error, but allows the user to bypass browser restrictions. To do this, you should try using the "" option.

This method will allow you to bypass restrictions and will not store any information about the user's activity on the Internet in the browser, cache memory, cookies and your location.

The most common situation when the Mozilla Firefox browser gives an error "your connection is not secure" occurs when connecting via WiFi networks with the Proxy server settings, where you need to use the login and password. In this case, you only need to add a security exception, get a certificate and use all the features of a progressive Internet browser.

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