One of the most simple problems which may happen to your device. The phone is simple won't turn on And lights up battery icon (Apple) or a completely black screen. The way out of this situation is obvious! First of all, you need to make sure that your charger works fine, try to test it on another device if the result is negative, then just buy a new charger and enjoy life!
If it is not possible to buy a new charger, then try to fix it yourself - glue the wires, then charge via a USB station, for example, via a computer!
Don't forget that in the cold Apple devices can turn off, since the battery cannot withstand even the slightest cold, it needs to be warmed up and a charger inserted!
And most importantly, if your phone is completely discharged and shows no signs of life, then just put it on charge and don’t touch it about 20-30 minutes!
Software problem
It happens that the iPhone stops working normally: some freezing in applications, or even in general don't turn on. In most cases, this happens after failed update or Jailbreak devices. The main thing is not to panic, because you can turn your favorite phone into a brick! One way to solve this problem is a phone called " Hard Reset ". Here's how to do it: Hold down the buttons Home And Power, then wait 5-10 seconds and your phone is very likely to reboot and work successfully.
But if this option doesn’t help you, there is a 100% way - reflash device via PC.
First of all, download the program iTunes from the official Apple website, further connect through the iPhone cord to the PC and turn off the device while holding the buttons Power And Home. Hold down the buttons until the screen goes dark, release the button Power, but hold Home - this will put the iPhone into DFU. After such an operation, a notification should appear on the computer that the device is in safe mode
ready for recovery.
All information about the iPhone is available in the iTunes application, the ability create a backup and most importantly, the recovery function! We press the restore button and wait until the new firmware is installed on the phone and it turns on. Now your device is completely running on new, clean firmware.
Hardware failure
A low battery or poorly installed software may not always cause the apple icon to light up at startup. There are also technical problems, which are almost impossible to eliminate on your own...
A common problem is button failure. Power. When actively used, the button may simply sink into its nest and you can get it out of there only by disassembling the case. But you can continue to live with this problem, it is required turn on function AssistiveTouch, which can replace a button Power.
The problem with motherboard components also affects iPhone owners. Huge number microcircuits, phone memory clusters NAND FLASH And NOR FLASH, device power circuits, charge controllers - all this can fail for absolutely any user, and only a master can cope with such a breakdown, after preliminary diagnosis and careful study! The most pleasant hardware failure, so to speak, can be battery damage— replacing this part is extremely simple and cheap!
The most common reasons why the iPhone does not turn on - the apple lights up and goes out - are mechanical damage and software malfunctions. After heavy falls or moisture getting inside the smartphone, the display may stop working, causing the touchscreen to partially or completely stop responding. The apple often lights up, but the iPhone does not turn on because there are problems with the hardware of the device.
For any problems, you can find solutions that allow you to quickly eliminate the cause of the problem. Failures not related to damage or wear of internal elements can be easily diagnosed and repaired independently. In other cases, it is advisable to seek help from qualified specialists.
Main causes of breakdowns
When the apple lights up when you turn it on, but the system does not start, you can independently perform initial diagnostics and discover the cause of the malfunction.
Most often, the iPhone does not boot due to the following factors:
- malfunction of the “Power” button, power controller, display module and other internal elements (such problems arise when the iPhone is dropped)
- incomplete battery charge (the device does not turn on beyond the apple if there is not enough energy)
- USB cable or power adapter is faulty
- corrosion of internal elements after moisture gets inside the phone
- device overheating
You can find a solution to the problem, if the root cause of the apple catching fire and going out is not hardware problems, without outside help.
“Symptoms” of a malfunction can be different, for example:
- smartphone takes a long time to turn on
- won't charge after full discharge
- When turned on, the logo lights up, but the system freezes and does not start
- The screen is black, the logo does not light up
- at startup an icon appears, the system boots completely, after which the screen shows the logo and goes dark
If the smartphone did not fall, all the buttons worked properly, but for some reason the phone does not turn on even after charging, most likely the battery has worn out. Such a malfunction can be prevented through routine diagnostics of the device.
What to do if the device does not boot
If you see a black screen or the Apple logo when you press buttons, but your device won't boot, you need to follow these steps to find the cause of the problem. You should not disassemble the iPhone without professional tools, as there is a risk of damaging the power button or power controller.
To independently identify the cause of the malfunction, you need to perform the following steps:
- inspect the body and iPhone screen for chips, scratches and other damage (most often the iPhone turns on before the apple and turns off after a fall because the internal elements were damaged)
- check the battery charge (if the phone is not fully charged, the phone will not start, so you should connect the iPhone to the network and wait 20 minutes)
- do a complex reboot (press and hold the power and home buttons at the same time)
When charging, the device may also not respond for a long time to pressing the power button because the power adapter is faulty. Connect your iPhone to your laptop and, after waiting for a while, try booting your smartphone again.
- use non-original accessories (they may provide insufficient amperes, which will cause failures)
- install unverified applications and software
- charge your phone during strong voltage surges
If after a fall the iPhone does not turn on, the apple lights up and goes out, and there is damage on the case or screen itself, then mechanical and software diagnostics smartphone with subsequent replacement of the display module.
Reinstalling the system - a comprehensive solution to the problem
The appearance of a black screen with an apple first of all indicates a software failure. Failures of this nature occur:
- after installing unverified applications
- after specifying incorrect parameters in the settings
To restore your iPhone yourself, you need to put it into DFU mode. If all steps are completed correctly, the iPhone will automatically reinstall the system and then turn on.
To enter recovery mode, you need to do the following:
- Hold the button and turn off the smartphone completely (the Apple logo should not light up on the screen)
- connect the USB cable to the computer and launch iTunes (at this stage you do not need to connect the iPhone itself to the laptop)
- simultaneously press the “Home” and “Power” buttons (after 10 seconds, release the button responsible for turning on, continue to hold down “Home”)
- connect your smartphone to your laptop
After a few seconds, iTunes will detect the device, after which you need to release the Home button and begin reinstalling the system.
This method is also suitable if the phone takes a long time to load, often turns off or programs periodically hang. Try to restore the system using flashing; if the smartphone still does not start, then professional diagnostics are required.
Important! When you turn on the iPhone in DFU mode, the device does not start and the backlight does not work. Please note the following:
- the logo will not light up
- the screen should be completely black
- only after the installation of the software is complete does an apple appear on the screen
For flashing, it is recommended to use original USD cables and certified programs. Analogues do not always successfully cope with software updates, because iTunes may experience periodic failures while detecting the device.
How to fix hardware problems
If you have completed all the above steps, but the apple still does not light up when you turn it on, most likely the smartphone has broken down due to wear and tear on the internal elements, after being dropped or getting moisture inside the phone. It is not advisable to fix hardware problems yourself, since without knowing technical features iPhone, you can disrupt the operation of the motherboard.
The apple is constantly on, but the device itself does not turn on, with the following hardware problems:
- The “Home” or “Power” button is broken
- there were problems with the power circuit (during charging there was a strong voltage surge, which led to the system freezing or a failure in the settings)
- the battery has worn out (smartphones do not receive enough energy, so they do not turn on)
- there was a failure in the flash memory (any of the microcircuits can fail, so the exact cause of the failure can only be determined after computer diagnostics)
- charging controller is broken
Also, when turned on, apples glow on the smartphone screens, but the system does not boot if it is damaged motherboard. Without routine diagnostics, such a breakdown is difficult to detect in a timely manner, because at the initial stage the devices work, but after a while the phones turn off spontaneously, and when they start up, apples burn on the screens.
If the iPad does not turn on, the apple is on fire, then the cause of this may be serious hardware problems. However, sometimes the problem occurs due to software errors and other glitches that can be fixed without contacting a service center.
Causes of the problem
Before you start self-repair, you need to understand the reason why the tablet does not start. Among the most common reasons:
- Battery drains to zero. In this case, the iPad boots up to Apple and then turns off.
- Problems with the operating system. If the screen lights up, but the tablet does not work, try to return it to a working state by forcing a reboot or flashing it.
- Hardware problems caused by mechanical stress, moisture or other negative factors.
What to do if the iPad does not turn on after a mechanical impact, or the screen constantly goes dark after turning on? It is recommended to contact a service center. Hardware problems can be very different:
- Defective power button. Find the breakdown easily. Connect the charger to the device - if the indicator lights up, it means the power button is faulty.
- Short circuit causing damage to components. You will not be able to identify the damaged area on your own.
- Liquid entering the housing.
Repairing it yourself will void the iPad's warranty, if it still has one. In addition, you can damage other components, adding new problems to existing ones.
Troubleshooting software errors
If the tablet does not boot due to hardware problems, then there is a high probability that the user will immediately understand this. The device will be completely inoperable, so it won’t even get to loading the apple. If your iPad does not turn on, but only the apple is on fire, then try to fix the problem yourself. What to do:
- Perform a forced reboot of the tablet.
- Update or reflash iPad via iTunes.
To force restart your device, press the Power and Home buttons. Keep them pressed for 8-10 seconds until the tablet turns off completely. Then release the keys and wait for the system to boot. This method helps even if the system is frozen, or when you turn it on, the apple lights up and the screen goes blank.
What should I do if, after a forced restart, the system stops again at the boot stage? Try updating the system via iTunes while saving the data:
- Connect your iPad to your computer with iTunes.
- Perform a force restart by holding down the keys until the recovery window appears in iTunes.
- Select the “Update” option.
The program will automatically download the latest version of iOS and install it on the tablet without touching the user’s personal data. If for some reason the update process takes more than 15 minutes, the tablet will exit recovery mode. In this case, you should repeat the procedure.
See also an earlier post about ways to turn on your iPad if it doesn't respond to normal booting.
iPad firmware
If the problem is not solved after the update, the option to flash it via iTunes remains. This operation will erase the user's personal data from the iPad, so make sure you have a backup copy in iTunes or iCloud.
- Download the file from latest version iOS for your model.
- Connect your tablet to iTunes.
- Open the device sync page.
- Hold down the Shift key on your keyboard and click “Restore.”
- Specify the path to the firmware file and confirm the recovery request.
iTunes will delete the content that was stored on the tablet and upload it to internal memory new firmware. The settings will be reset to the factory state, so that all software problems will no longer interfere with the normal operation of the device.
If in normal mode You can’t restore your iPad; you can try the same steps in DFU mode. To convert your tablet to DFU:
- Connect your iPad to iTunes.
- Turn off your tablet.
- Press Power, after 3 seconds press Home.
- After 10 seconds, release Power while still holding Home.
You must hold Home until iTunes reports that the device is in recovery mode. Then you can start flashing your iPad.
Hello! To begin with, it is worth describing the situation in more detail, otherwise it may not be clear from the title what the author means. Moreover, I recently encountered this problem personally, so the picture is clear before my eyes and it won’t be difficult to describe the situation :) And the following happened - my rather old iPhone 5s was completely discharged, as they say, “to zero,” and it would seem that there was nothing criminal, I put it on charge and went about my business...
I come back after a while and see very strange and inappropriate behavior of the device - the iPhone turns on, the screen lights up for a while (an apple appears and even a glimpse of the password being entered) and immediately the display goes out and the phone turns off safely. And that's it, this happens all the time. For the sake of the experiment, I waited another 20 minutes - nothing changed (only), but it continued to turn on and off with enviable consistency.
I’ll get ahead of myself and say that the problem was solved independently and without visiting service center, and in a fairly easy way. But first, here’s how to prevent such a situation and what you should pay attention to:
- Do not discharge the device until it is completely empty, especially if the battery is no longer new.
- Don’t try to force it; in cold weather you need a lot more energy to start.
- Use original accessories - the battery will only thank you.
Actually, almost all of these reasons coincided with me - the room was relatively cool, the battery had definitely been around for a couple of years (although it still holds), only the cable and charger were original.
What ends up happening? When connected to a charger, it turns out that all the incoming energy is spent solely on loading the system and backlighting the display. This energy is not enough, it cannot accumulate, the iPhone seems to turn on, but immediately discharges and turns off. And then everything will happen again. This is such a vicious circle. How to get out of it?
- Use a more powerful power adapter. The one that comes with the iPhone produces 1 ampere and is clearly not enough in such a situation. This means you need something stronger, for example, from an iPad. It has 2.1 amps of output and is capable of delivering more power that is enough to turn on. Is it safe? Apple says that, and there is no point in not believing it.
- If there is no other adapter at hand, you need to do the following operation - and leave it on charge for a while in this state. In this mode, the screen does not light up and the system does not boot, which means there will be no energy consumption and all of it will be used to charge the battery. After 20-30 minutes we turn on the iPhone and are glad that the shutdowns have stopped.
- This option is clearly not for everyone and will require some skill on your part. It consists of connecting the wire to the device for 2-3 seconds and, without waiting for it to turn on, immediately pull it out. And in such small portions, recharge the battery to a state that is enough to fully start the iPhone.
Finally, I would like to note that the situation discussed in this article is, of course, not normal and in an amicable way, the battery needs to be changed so that there are no other surprises in the future. But here everyone decides for himself.
Sometimes iPhone owners encounter an unpleasant phenomenon - the Apple logo appears on the screen and the device stops showing signs of life. As a rule, this happens after installing updates or crashing applications. The iPhone freezes or reboots on Apple, making further use impossible. We will tell you what to do in this case below.
Force restart iPhone
Sometimes get rid of the apple dark screen A forced reboot of the device helps. iPhone 7 and newer models can be restarted by pressing and holding the power button and volume rocker simultaneously for 10 seconds.
To restart older models, press and hold the Power and Home buttons for 10 seconds.
Updating iPhone in Recovery Mode
If a forced reboot doesn't help, try updating iOS in recovery mode ( Recovery Mode). This method allows you to reinstall the operating system without changing the data stored on the device. However, it is only effective if the logo screen appears as a result of a glitch in the iOS update process. If the problem is related to the device's hardware or jailbreak, this method won't help.
For iOS updates in recovery mode you will need desktop computer with the latest version of iTunes and a USB cable.
1 . Open iTunes on your computer.
2 . Activate recovery mode.
On iPhone 7 and newer Apple smartphones You can activate recovery mode by simultaneously pressing and holding the power button and the volume down rocker until the smartphone turns off. Then hold down the volume down button on your smartphone and, while continuing to hold it, connect your iPhone using a USB cable to a computer with iTunes installed. After about 10 seconds, the iTunes logo with a cable will appear on the iPhone screen, and a notification will appear in iTunes on your computer that your iPhone has been detected in recovery mode.
On on earlier iPhone models You can activate recovery mode by simultaneously pressing and holding the power button and the Home button until the smartphone turns off. Then, on your smartphone, hold down the Home button and continue to hold it, connect your iPhone using a USB cable to the computer with iTunes installed. After about 10 seconds, the iTunes logo with a cable will appear on the iPhone screen, and a notification will appear in iTunes on your computer that your iPhone has been detected in recovery mode.
3 . In iTunes, click on " Update».
The above steps will update the device firmware. If the logo screen does not disappear, try again, but select " Restore" Please note that in this case, all iPhone settings will be reset to factory settings (all data will be deleted). You can restore them from backup copies.
Resetting (flashing) iPhone in DFU mode
You can get rid of the logo screen by resetting the settings in DFU mode. In this case, all data on the device will be lost, so make sure you have all the necessary backups before proceeding.
We talked in detail about how to put an iPhone into DFU mode.
If the problem is a jailbreak and you can't remove the tweak or app, a DFU mode reset is likely your only option.
What to do if the logo screen doesn't go away and your iPhone still doesn't work
If rebooting your device, updating the firmware, or even resetting the settings doesn't help, the problem may be hardware related. In this case, it is best to contact a service that specializes in repairing Apple products.
Why iPhone freezes and reboots on apple
If the iPhone screen suddenly goes blank, a logo appears on it, and then nothing happens, it means something went wrong with software. Reasons for the appearance of the logo screen:
- The most common problem is the iOS update process crashing.
- If your device is jailbroken, the problem may be related to the jailbreak itself, a tweak, or an application installed from Cydia.
- Incorrect iOS beta version.
- Problems with the hardware (device hardware).
One of the simplest problems that can happen to your device. The phone is simple won't turn on And lights up battery icon (Apple) or a completely black screen. The way out of this situation is obvious! First of all, you need to make sure that your charger works fine, try to test it on another device if the result is negative, then just buy a new charger and enjoy life!
If it is not possible to buy a new charger, then try to fix it yourself - glue the wires, then charge via a USB station, for example, via a computer!
Don't forget that in the cold Apple devices can turn off, since the battery cannot withstand even the slightest cold, it needs to be warmed up and a charger inserted!
And most importantly, if your phone is completely discharged and shows no signs of life, then just put it on charge and don’t touch it about 20-30 minutes!
Software problem
It happens that the iPhone stops working normally: some freezing in applications, or even in general don't turn on. In most cases, this happens after failed update or Jailbreak devices. The main thing is not to panic, because you can turn your favorite phone into a brick! One way to solve this problem is a phone called " Hard Reset". Here's how to do it: Hold down the buttons Home And Power, then wait 5-10 seconds and your phone is very likely to reboot and work successfully.
But if this option does not help you, there is a 100% way - reflash device via PC.
First of all, download the program iTunes from the official Apple website, further connect through the iPhone cord to the PC and turn off the device while holding the buttons Power And Home. Hold down the buttons until the screen goes dark, release the button Power, but hold Home - this will put the iPhone into DFU. After such an operation, a notification should appear on the computer that the device is in safe mode ready for recovery.
Today the iPhone is super popular and in demand. Its excellent screen, which gives an incredibly high-quality picture, has captivated millions of users. Practical design, popular interface, convenient applications will not leave you indifferent to this crowning creation of Apple. But what to do if even such a perfect device has problems. For example, it simply does not turn on. In this case, it is very important to correctly diagnose the cause. Only then act.
First of all, you need to diagnose problems
We will describe the most common causes of problems and tell you what to do.
When the iPhone looks at you with a blank, black screen, do not rush to panic. This doesn't mean it's over. Most likely, the reason is that the battery is completely discharged. The second reason could be frozen iOS. It is easy to rehabilitate the device. The main thing is to do exactly what we tell you.
If the reason that the battery is low is because the iPhone was left in the cold for a long time, then first you should warm your device in your palms. Then connect the device to the charger for fifteen minutes. If the reason for your iPhone not working is a low battery, it will turn on soon. If this does not happen, perhaps frozen iOS is to blame. Then you need to press the HOME and POVER buttons simultaneously and hold them for ten to twenty seconds. Soon you will see an apple burning on the screen. Release the buttons and after about a minute iOS will start.
If in this case the long-awaited apple does not burn, we will tell you what to do. You need to turn on/off silent mode on your iPhone two or three times in a row. Then connect the charger for fifteen minutes. This operation, as a rule, always gives a positive result.
If these steps are unsuccessful, try changing the charger and cable. Perhaps they are the culprits that the iPhone does not turn on. If, moreover, you are not using the original, but a cheap Chinese counterfeit, this may be the reason.
2. If the buttons do not work
There is also the following option: the iPhone does not respond to button presses, and the screen of the latest application is frozen. The first thing to do in this situation is to reboot the device in forced mode. To do this, hold down the Sleep/Wake and Home buttons at the same time, and after ten to fifteen seconds you will see the apple light up on the screen again.
It happens that the device still does not turn on. Then you should connect to the charger and leave the iPhone to charge for fifty to sixty minutes. You will soon see the charging screen light up. If this does not happen, carefully check the connector socket, charger and cable. Perhaps they are the reason. Try the same procedure using a different battery source.
3. If the iPhone does not turn on, but the apple is constantly on fire
Another unpleasant situation that often occurs among users of the iPhone 4S and iPhone 5S is that the apple on the screen either lights up or goes out. In this case, do not test the strength of your nervous system. Most likely, there was a failure when iPhone recovery from backup. What should you do in this situation? Recovery mode and the computer on which you should first launch iTunes will help you. Then connect the USB cable, but for now only to the computer. Your next action is to turn off the iPhone completely, getting rid of the apple, which is still on and off. To do this, you need to hold down the “HOME” and “POVER” buttons. Next, press “HOME” and connect USB. This should be done until the iTunes logo appears on the screen and next to it there is an image of a plug. You will see a message on the screen that recovery mode is running. All you need to do in the future is click the “Restore” button.
4. If all methods fail
What to do if you've tried everything, but the apple still doesn't appear on the screen of your iPhone? There is a special recovery mode - DFU. It is designed to restore iOS firmware when all your other attempts have failed. Let’s say right away that this mode should be used only as a last resort, because if it is activated, all data from the iPhone will be lost.
So, first you need to connect to the charger for five to ten minutes. Once you're connected to your computer, check to see if your device shows up in iTunes. If this does not happen, go to DFU mode: Hold down the "HOME" and "POVER" buttons at the same time for ten seconds, then release "POVER". Next, hold the “HOME” button for fifteen to thirty seconds until iTunes writes “Recovery Mode.” Don't expect further that the screen will thank you and show you an apple, as usual. Evidence of successful entry into DFU is the absence of any image on the screen. If you want to restore the firmware in your iPhone, find the “Restore iPhone” button in iTunes. To exit this mode, simply unplug the cable from the device and press “HOME” and “POVER” for ten seconds. After these manipulations, the iPhone should reboot.
5. The service center will come to the rescue
If, despite all your efforts, you were unable to revive your iPhone on your own, you will have to turn to specialists for help. But remember that only with proper handling will your favorite gadget serve you faithfully for many years.
