Is it possible to order from ozone. About the terms of delivery on Ozon: pricing policy, terms, how to combine orders

Ozon.ru offers regular customers and new customers shopping without borders! Only until the end of September, place an order in the amount of 2,000 rubles. and take advantage of free shipping.

Internet megamarket Ozon.ru is thousands of products, dozens of brands, the most low prices- what could be more tempting? Only new promotion online retailer - free shipping in Russia, regardless of the region. Even faster, even more profitable!

Until September 30, the store has a special offer for all orders from 2,000 rubles: free shipping for all regions to Ozone pickup points (see the full list of cities on the website). For customers from Moscow and St. Petersburg, where there are 250 pickup points, the minimum purchase price to receive free delivery is 1,000 rubles. Buyers who have paid for goods in the amount of 1,000 rubles or more can also take advantage of the special offer. MasterCard, Maestro cards. In addition, the company assumes the cost of courier services for orders over 3,000 rubles. in St. Petersburg, Moscow. With partial payment by any available in the online store bonus points they do not count towards reaching the minimum amount for the promotion (i.e. only cash and non-cash cash). There is only a month left until the end of the promotion, hurry up to save on purchases in your favorite online megastore!

Pay attention, in addition to bonuses and special offers, it is convenient to use OZON promotional codes to get the maximum benefit. Also on our website every day you can learn about interesting, useful news from your favorite online stores, you will find E5 promo codes, Bay.ru coupons, discounts from other popular hypermarkets.

the best discounts of the Ozone store

Here are some current discounts and coupons for this store.

Additional discount 15% off children's books!

Discount conditions

Activate the promotional code on the promotion page and choose books participating in the promotion in the amount of 1000 rubles. The discount will be applied in the shopping cart.

Ordering something in online stores is not always as easy as it seems. You need to sit down, figure it out, read, study the entire site, the entire range, compare prices, find out about delivery, delivery costs, and payment methods. All in all, you need to chill out. And it's good when there is an instruction on how to order.

In this review, I want to say a few things:

I chose this site to order books , because the price was the most suitable, although there are many other interesting things on the site. After I looked at the range and I can say that this is a very interesting service. Here they sell some things for the house, and clothes and a bunch of all sorts of nonsense that we all love to buy)) They sell books and stationery here - I can’t do without it. And finally, cosmetics are sold here, and there are a lot of cool cosmetics, natural or branded.

I have made screenshots so you can see the process clearly. I will only show essence - you can figure out the rest, because I figured it out. And it's really much easier than ordering on ebay.

First - register , confirm your e-mail, everything is as usual. This happens very quickly.


Next, we go to choose products. On the left is the directory. Everything is very clear, you can see, just pay attention to discounts and promotions!

You will then receive letters with new promotions.


If you scroll down the page, then there will be all information useful to us. Answers to questions, delivery, payment. Everything is written very simply and clearly. You could have done without me!


Delivery. Let's figure it out. There are so many ways. Through mail, points of issue, partner points, courier and so on.

You need to choose yours. I chose the very first item for myself (it is highlighted in blue on the screen), because it turned out to be the cheapest. It's easier to come to the point of issue and pick up your order.


We go to the points of issue and, using the example of the city of Yaroslavl, we see that there are as many as 18 of them - you can see all addresses, working hours and location . It's convenient!

You can choose the one closest to your home!


BUT! There is a trick here.

Is the delivery paid. But depending on the amount of your order, the price for delivery varies. For example, in the city of Yaroslavl there are such limits:


It can be seen that when ordering from 500 rubles, delivery will cost 99 rubles: That is, it is more profitable for you to order for a large amount.

In my city, delivery was much lower when ordering from 2000 rubles. And the difference was VERY significant, almost 500 rubles. Pay attention to this!


Payment Methods:

And you can pay here. different ways. And there are a lot of ways.

I liked several at once: here you can spend bonuses Thank you from Sberbank (that is, in fact, to make free shopping ), you will only need to pay 1 ruble, and the rest can be written off as bonuses, and you will also receive increased purchase bonuses . It's comfortable. But be careful - the service accepts only international cards.

You can pay through various electronic systems - including webmoney and yandex.money.


There is also an option with webmoney, that is money from Airek can be spent on goods on Ozone - and this is technology, and books, and stationery, and cool cosmetics, and much more!


Impressions from the Ozon service:

Impressions are positive.

  • Delivery turned out faster declared, expected 10 days of delivery time, and delivered in about a week.
  • It is very convenient to receive an order at the pick-up point - you can check it and pick up your box with the order, there was no no queue, everything is fast and easy.
  • On the email a letter arrives stating that the order has been accepted, and later SMS is coming about the delivery of the order.
  • You can quickly and easily place an order on the site, very fast payment, everything is spelled out clearly, you just need to follow the instructions on the screen.
  • The site has discounts and promotions, many books turned out to be cheaper here than on other sites and in stores.

Ozon is one of the most popular Russian online trading platforms. Here, customers can find more than four million items in a variety of categories - clothing and footwear, automotive products, sports, household appliances, books and much more. This article will talk about registering on Ozone, as well as about the many nuances that should be considered when making purchases here.

Why do you need a Personal Account on Ozone

The buyer, who has registered in the Ozone online store and got into the Personal Account, gets access to the following options:

  • online payment for purchases: from bank cards, “Thank you” bonuses from Sberbank, virtual money from various payment systems, points received under the Ozon Status program;
  • using the history of purchases on the trading platform: studying the details of completed and processed orders (packaging, the day the order was placed, price, and so on), the list of purchased items (here you can search for some items by entering their parameters);
  • registration and connection gift certificate by its number or code for crediting the face value to the user's account;


  • a basket containing orders that have not yet been placed, as well as information about whether it is possible to deliver them in one shipment;


  • favorites - a list of things that the Ozone client is interested in.

Also, after registering with Personal account on the Ozon website, you can leave an application for a platinum card issued jointly by Binbank and an online store. Its owner receives Ozon Status by default.

Instructions for registering on Ozon

Calling a form that allows you to register and log in to the system, on home page of the site is carried out through the "My Ozone" section in one of two ways:


Customers who use a special application installed on a mobile phone as a store enter their Personal Account after clicking on the icon located at the top of the page on the right side.

  1. Write name, email address and password.
  2. Confirm email address.

Registration and identification of the user in the system is carried out using:

  • login - the email address specified by the buyer and used to verify the account;
  • password - a set of characters invented by the Ozon client during registration.

A user who lost or forgot the password due to the fact that he did not use the account for a long time can restore it by clicking on the "I forgot my password" button. The system will send the previous password to the email address if all the data is entered correctly. You do not need to re-register.

If the mail specified during registration turned out to be unavailable, it is possible to solve the problem by calling hotline, as well as the address of the support service [email protected] Employees are given the full name of the client and the old email address.

Searching for the right thing in the Ozone store is very easy and convenient. This system is known for its extensive selection of books, which is why many people buy them here. If the client knows exactly what he is looking for, the process of using catalogs becomes as simple as possible.

On the main page in the center is located search string. The name of the book (or other product) is driven in here, the section of interest is indicated and the search button is pressed.

The system will redirect the user to the search results. The process is clear and understandable. Products can be sorted according to cost, rating, number of reviews, and other parameters.

A shopper who doesn't know for sure what they want to buy after they've signed up with Ozon can visit the general section on the homepage. On the left side there are a large number of filters. After choosing the item of interest, it remains only to open its page.

When scrolling down the page, the user can get acquainted with the reviews left by other Ozone customers, product descriptions, information about manufacturers and suppliers. All buttons available here are active.

You need to immediately pay attention to whether the item is on sale. If it is not in stock, you can click the "Check for availability" button. As soon as the product is back on sale, a notification will be sent to the user's email address.

Once you have selected the item you want, just click on the "Add to Cart" button.

After that, the client can either continue to replenish it, or go straight to placing an order. In the latter case, the "Cart" button is pressed:

The details of the order made are displayed in the Personal Account, here you can also track the delivery.

Payment Methods

The Ozone website offers customers almost everything existing methods payment for orders, each of which is associated with the selected delivery option.

Methods available to those who decide to order on Ozone:

  • cash;
  • Bank card;
  • points "Thank you";
  • virtual money;
  • C.O.D;
  • payment through a banking organization;
  • credit;
  • gift Certificate.

Premature payment for the order is completely safe, especially when using the most reliable methods of parcel delivery - pickup or courier. For those who receive shipments through the Russian Post, it is better to give preference to cash on delivery.

Payment with "Thank you" bonuses step by step:

  1. When placing an order, select payment methods with a bank card, and then click the "Sberbank - Thank You" bonuses button.
  2. After confirmation, click the "Payment" button.
  3. Enter payment details.
  4. In the window that opens, enter the number of bonuses that will be debited as payment for the purchase.
  5. If all actions are carried out correctly, information about the payment made will be displayed.

At the time of receipt of goods paid for with Thank You points, the buyer must have a passport with him. If the order is canceled, all bonuses will be returned to the account.

Withdrawing money from a user account

The methods and terms for withdrawing funds depend on the payment method used by the client.

Ozone is one of the most popular Russian online stores. Its customers can enjoy a variety of payment and delivery methods for orders, as well as good discounts on products from all categories. Buying on Ozone is really profitable, especially if you know some important nuances, for example, the terms of delivery of orders on Ozone, as well as how to combine all parcels into one.

About the terms of delivery on Ozone

Delivery of purchases made in the Ozone online store is carried out in the following ways:

  • at pickup points;
  • using a courier service;
  • by mail;
  • pickup from the post office.

The described methods, and hence the conditions that must be observed when using each of them, are not valid in all Russian cities. When placing an order, the Ozon client will see options and conditions that are suitable specifically for the locality in which he lives.

The most accurate and thorough information regarding the conditions and cost of delivery of goods is displayed in the "Help" section or in the window called "Delivery".

Far from the fastest, but the standard and reliable option for receiving a purchase is the services of the Russian Post. The conditions are such that the shipment will arrive in any region, and during checkout, the buyer will receive a code to track it. Today, there are many Internet services that allow you to track the path of the package using the track code.

Delivery cost, in which cases it is free

Delivery of the Ozone trading platform, most often, is carried out for a fee. The cost of delivery on Ozone and the conditions may vary depending on how far the buyer's region is, on the method of delivery chosen by him, on the degree of urgency, the cost of the goods, its weight, and so on. To find out the exact price of parcel delivery, you should study a large number of characteristics.

However, not all orders from Ozone are delivered under these conditions. There is both paid and free delivery, and the latter is available in the following cases:


An important condition is that payment must be made in advance by any of the available ways(virtual money, credit card, translation);

  • Ozone often has promotions, according to which some products can be bought with a good discount and free shipping. As a rule, in order to take part in it, the client needs to enter the code that comes to the email address. Sometimes in the terms of the promotion, which allows you to get free shipping, it is written that the purchase must be paid for non-standard method(for example, from a Qiwi wallet or mobile phone). In order to purchase the necessary goods on the most favorable terms, it is advisable to track all promotions on Ozone;
  • not so long ago, statuses for regular customers appeared on Ozon. Those who care about free shipping of goods must receive Silver, Gold or Platinum status. The conditions for obtaining them often change, so such processes should also be monitored.

Important! Regular customers on the site can also learn how to move from one status to another. In addition, you can get it according to the terms of the promotion, for example, if you order things for a certain amount.

Can I combine multiple orders into one package?

There is an option in the Ozone online store that allows you to combine two or more parcels into one shipment in order to pay for delivery only once.

How to combine orders into one package:

  1. Add selected items to cart.
  2. Go to checkout.
  3. Find the "Combine 2 or more parcels" button and click on it.

After completing these steps, all purchased items will be combined in one shipment.

Terms of storage of orders at points of issue

Since 2015, the following storage periods for parcels received from the Ozon trading platform have been in effect at pick-up points:

  • the storage period for orders at PickPoint, Qiwi Post and LogiBox points is four days;
    at the points of issue of MTS orders, the items will be stored for three days after arrival;
  • at all other Ozon pickup locations, the holding period is eight days.

What happens if you don't pick up the order

The situation in which the buyer first ordered a product, and upon receipt wished to refuse it, is quite common. There are two options here to resolve the issue of what will happen if you do not pick up your order from Ozone. At some points of issue, you can refuse only a part of the parcel that does not satisfy the Ozon client, and redeem and pick up its other share.

The user must be aware of the existence of Ozon partners, at the service points of which the refusal occurs exclusively from the entire purchase:

If the client does not have time or simply decided not to receive the parcel that has already arrived at the pickup point, it is advisable to call the hotline number and explain the situation. In this case, the order will either be canceled and the goods will be returned back, or the operator will increase the storage period of the shipment at this point.

So, it’s quite simple to deal with the terms of delivery of goods purchased on Ozone, and if you follow some rules, you can get them completely free of charge, saving a lot on this.

Ozone is one of the most popular online stores in Russia. He has various ways payment and delivery, a flexible system of discounts and a wide range of products from paper clips to large household appliances. That is why each buyer will be able to place an order on the most favorable terms for himself.

Registration

When entering the site, if the system did not do it on its own, you must immediately indicate your locality. You can do this at the top of the page, and under the name of the city, brief information about the nearest delivery time by courier and the number of pickup points (if any) will appear.

To register on Ozone, you must:

  • At the top right, click on the "Login" button;
  • Then indicate that you are making an order for the first time, and click on "Continue";
  • In the window that appears, enter your data, come up with a password and, if desired, indicate that you want to receive mailing lists;
  • After clicking the "Register" button, you can proceed to purchases.

An important point: you can also register right before placing an order, because the basket also works for unregistered users.

How to shop

During virtual shopping, you can leave your favorite products for comparison, or you can immediately move them to the basket. How to buy on Ozone:

  • Using the search at the top of the page or the menu with sections on the left, you need to select the products of interest;
  • After clicking on the small image of a potential purchase, a window will appear with more detailed information, characteristics, photos and reviews;
  • To immediately send the product to the basket, you must click on the corresponding blue button "Add to cart", and for further comparison - on the small gray button with weights.

You can send goods to the basket without opening the page with detailed information - there is already a button "Add to basket" under the image thumbnail. This is convenient if the user has already explored several products and returned to what he liked earlier.

in the basket in addition to standard capability deletion, you can set items aside and buy them later. Postponed items are moved to a separate "folder".

If the buyer first wants to compare several products, then the items sent for comparison will be stored in the adjacent tab with the basket. Ozone automatically sorts goods according to their belonging and forms tables in which the characteristics of objects will be entered. For example, when comparing several sets of bed linen, such a table will indicate the material, size, number of pillowcases, etc. The user will be able to visually look at all the parameters and choose the one that suits him best.

Checkout

Options and methods of delivery. After the first checkout, your choice will be saved and will be offered by default in the future.

When placing an order, go to the basket (in the upper right corner). Further:

  • Check all items and make sure that the goods are selected correctly;
  • Click on the green button "Place an order";
  • In the new window, select the appropriate method of ordering (at the same time, a brief information about the terms of delivery in one way or another will appear on the page);
  • After specifying the delivery method, click "Select" and go to the payment window;
  • By clicking the "Select" button, a window will appear where you need to specify some data - name, address (for delivery by courier or mail), phone number and click "Continue";
  • On the last page you need to check all the previously entered data and complete the registration with the button "Confirm order".

Payment

A large number of payment methods, there is even PayPal. If you have points and want to pay with them, check the box.

This site offers almost all existing payment methods, which are in many ways closely related to the delivery method. How to pay on Ozone:

  • Cash;
  • Bank card;
  • Thank you bonuses from Sberbank and Europlan Autoclub;
  • Electronic money (QIWI, PayPal, WebMoney, Yandex.Money);
  • Cash on delivery;
  • Bank payment;
  • Purchase on credit;
  • Use of a gift certificate.

It is absolutely safe to pay for the goods in advance, especially if you use the most reliable ways delivery - by courier or pickup from the Ozon delivery point. For those wishing to use the Russian Post, it is better to apply cash on delivery upon receipt.

How to pay with "Thank you" bonuses from Sberbank on Ozone:

  • When making a purchase in the "Payment" window, you must select "By bank card", and then "Sberbank card - Thank you bonuses";
  • After confirmation, click "Pay";
  • Then you need to follow the instructions (enter the cardholder's data, CVV code, etc.) and click "Pay";
  • In the window that appears, specify how many bonuses the user wants to withdraw from his account;
  • If everything is done correctly, then information about the payment will appear, which means that the payment is completed.

Upon receipt of an order paid for in this way, the recipient must present a passport. If the order is canceled for any reason, the used "Thank you" will be returned to the buyer's account.

Delivery

Delivery when buying in Ozone is carried out in 4 ways:

  • From the pickup department;
  • By courier;
  • By mail;
  • Pickup from post office.

Not all of these methods are valid for every city, so when placing an order, the user will be presented with the options that are available for him locality. The site carries out delivery for a fee, and the cost may vary depending on the remoteness of the region, on the method of delivery, on urgency, on the cost of the order and its weight. The most accurate information on the terms and price of delivery is in the subsection of the same name in the "Help" tab, and is also displayed when placing an order in the "Delivery" window.

Not the fastest, but the most universal way receive your order - mail. A parcel with a purchase will arrive even in the most remote region (including abroad), and when placing an order, Ozon issues a code, thanks to which you can track the parcel. There are many on the Internet mail services, which, when entering the individual track number of the parcel, will indicate where it is now.

Order cancellation

If for some reason the user decided to cancel the purchase, then here is the instruction on how to cancel the order on Ozone:

  • Go to the "Orders" tab located next to the basket;
  • Under the current order, click the "refuse" button;
  • In this case, a window will appear where you will need to indicate the reason for the cancellation (required for collecting statistics);
  • With the "Cancel" button, you can delete the order, and no sanctions will follow.

Purchase returns

The product can be returned under warranty or if the buyer simply changed his mind about leaving it. In both cases, it must be brought to one of the special points located in Moscow, St. Petersburg, Vladivostok, Tver, Yekaterinburg and Novosibirsk. For other cities, the goods must be sent by parcel to the address 170100, Tver, Main Post Office, PO Box 92.

How to return an unsuitable product of good quality:

  • On the ozon.ru website, you need to fill out a return application;
  • Then come to one of the reception centers mentioned above, or send the goods by mail;
  • It is advisable to have a check with you (put it in the parcel or bring it personally), but even without it, Ozone promises to accept the purchase if it was made in their store;
  • When returning a thing in person, you must have a passport with you, and to send it inside, you must attach a photocopy of the main page.

It is possible to return the goods if the client has simply changed his mind, only if the purchase is in a closed package, has not been used and has not lost its presentation.

Bonuses and special offers

To get a discount on Ozone:

  • You can subscribe to the newsletter, which periodically receives information about the "secret words". Code words apply both to groups of goods and to individual items.
  • If you visit the site often, you can track the promotions that happen in this online store quite often. The most popular of them is 4 books for the price of 3. Seasonal sales for certain groups of goods also take place regularly.
  • With purchases over 10,000 rubles over the past year, the user will become a member of the OzonStatus club, thanks to which he will receive points for purchases that can be used to pay in the future. He will also receive special discounts hidden from other users.
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