Hello friends! In today's article we will figure out why, in some cases, after reinstalling the operating systemDrivers are not installed on the video card. This question is very interesting and is often asked in the comments on our website “they say they reinstalled operating system, but we can’t install the driver on the video card (it’s probably broken).” Most often this applies to laptops with switchable Intel + ATI graphics. We generally cannot install drivers on video cards AMD Radeon HD 6xxxM series and Radeon HD 7xxxM series, but if you have an NVIDIA video card, then everything said below also applies to you.To better understand the essence of the problem, we will publish one letter from our reader.
- Hello remontcompa! The question is this. Lenovo G770 laptop, reinstalled the Windows 7 operating system, the installation was successful, then I entered the Device Manager and realized that I would have to tinker with the drivers. I downloaded all the drivers from the official website http://www.lenovo.com/ru/ru/ , the drivers were installed successfully except for the driver for the video card. As you can see in the screenshot, I have two video cards on my laptop,
This is the so-called Intel + ATI switchable graphics, that is, an integrated video card from Intel (Intel HD Graphics) and a discrete AMD Radeon HD 6700M.
In other words, my laptop supports the function of switching video cards. Energy-saving graphics work with applications that do not require a lot of power. Intel processor, and with games and other energy-consuming programs the high-performance GPU AMD Radeon HD 6700M.
I install the driver according to your article, download the utility automatic installation AMD Driver Autodetect drivers, but at the very beginning of driver installation this error appears.
Can't load program AMD Catalyst Mobility due to its incompatibility with the hardware or software on your computer.
Version graphics adapter your computer is not supported. Contact your laptop manufacturer to update your graphics driver..
According to your article, I downloaded the driver for the video card manually, but when installing it, I also get this error.
Why are drivers not installed on the video card and what to do in this situation, is the Windows 7 operating system licensed?
Drivers are not installed on the video card
Just yesterday, one of my friends brought me almost the same laptop to work and immediately asked: “Listen, uncle, Why are drivers not installed on the video card?, because all components have drivers, and AMD video card No Radeon, I reinstalled Windows several times, I didn’t download drivers from anywhere, in short, help me out.”Let's help out my friend, and at the same time learn how to deal with this common mistake. Such a mistake" Can't load AMD program Catalyst Mobility due to its incompatibility with the hardware or software on your computer" you can get when installing a driver on an AMD Radeon video card, and it doesn’t matter if you have a laptop or a simple desktop computer. The whole point here is this. The drivers need to be installed in the right order, by the way, this is written on all the websites of laptop manufacturers, take at least that one the same Lenovo.
" It is recommended to install the chipset driver first, then other drivers. internal devices such as the Ethernet adapter, audio device, video adapter, and finally external device drivers."
That's the whole secret. Some readers may ask - What are these “Chipsets?” These, friends, are nothing more than drivers for the motherboard chipset, and this is a basic driver; if you don’t install it first, drivers for other laptop components may simply not be installed (as in our case) or they will be installed, but these devices will not work always good and reliable, for example, the sound will periodically disappear or it will be quiet, and devices connected to USB ports will not always be detected, and so on.
More than once I have heard the wrong opinion even experienced users, that “there are drivers for the mother in Windows itself”, they are there, but how ancient are they, these drivers?
- Note: the latest driver for the motherboard chipset is available, in our case Intel. You may also find our articles on this topic useful.
In our case, first of all we will install driver for motherboard chipset, second thing is to install the driver for Built-in Intel HD Graphics, and only then install Driver for AMD Radeon HD 6700M video card.
We have a Lenovo G770 laptop, so we go to the website http://www.lenovo.com/ru/ru/. Select Support and Drivers.
Drivers and software,
Enter G770 and press Enter on the keyboard,
The driver page opens. First of all, left-click on the item Chipset
and open it. Intel Chipset driver for Windows 7 (32-bit, 64-bit) - Lenovo G770 is the driver for the chipset of our motherboard. Click for files.
Download now. Download the driver and start the installation.
After the installation is complete, open the Display and Video Graphics item, select Intel Onboard Graphics Driver for Windows 7 (64-bit) - Lenovo G770 Notebook (these are the drivers for the built-in video card from Intel (Intel HD Graphics) for our operating system Windows 7 (64 -bit). Click for files.
Download now. Install the driver for the integrated graphics.
And only now, friends, we got to the driver for our AMD Radeon HD 6700M video card. Here we can go two ways. First, download the driver here, select AMD Video Driver for Windows 7 (32-bit, 64-bit) - Lenovo G770, click for files.
AMD Video Driver Download Now.
Download and install the driver for our AMD Radeon HD 6700M video card. No errors. The driver is installed.
Secondly, you can go to our website ATI video cards:
And download the automatic driver installer AMD Driver Autodetect. Technology automatic search drivers from AMD determines your video card and operating system, and if a new driver is available, you need to press just one AMD Driver Autodetect button and the driver download and installation process will immediately begin.
But often with its help it is not possible to establish the most new driver to your video card and we will receive the error “Unable to load AMD Catalyst Mobility program” Why? Friends, I tried to figure this out many times, but then I noticed that on the same laptops this AMD Driver Autodetect either starts or doesn’t, most likely the error lies in it itself.
But you can always install the driver on the video card by downloading it manually; this is described in detail in our article “How to install the ATI video card driver” (link at the beginning of the article). Let's do this again together. Let's go to the AMD video card download center:
http://support.amd.com/ru-ru/download. If we need a driver for a video card AMD laptop Radeon HD 6700M, select Notebook Graphics, if you have a simple computer, select Desktop Graphics, then series, product model and operating system, then press the DISPLAY RESULTS button (view the result).
The first is a verification tool - AMD Mobility Radeon™ Driver Verification Tool, which will give the result of compatibility of the driver we download and our operating system. If you are sure that you have chosen the right driver, then click just below Download and download your driver, then install.
Well, friends, we have sorted out the question of why drivers are not installed on the video card modern laptop with switchable video.
If you get your hands on Lenovo laptop, then you can install all the other drivers on it in exactly the same way: sound, webcam, card reader, TouchPad, network driver, WI-FI and so on.
Greetings to everyone, my dear readers!
Possible reasons
As always, before you solve a problem, you need to understand what caused it. It is possible that the file itself was damaged during download. Perhaps it was originally taken not from the developer’s website, but from some third-party site, where its code was edited by an inept programmer.
If you used the function in Windows that allows you to automatically search for software, then most likely the firewood was simply installed crookedly, or not at all for the right bit depth. On the issue of updating software you need to understand that it is better to do everything slowly and manually than to sit and solve puzzles later.
It is likely that the distribution itself, and often its assembly, fails. Sometimes they already have drivers installed, but no one can guarantee that they will fit your computer. For example, a laptop has a video card from AMD mobile type, but the drivers are for a different model, differing only in the chipset. In this case, you will have to download another assembly.
Problem Definition
If you just downloaded a driver file, then most likely it gives an error when it is determined through the device manager in the operating system. Or, the installer package itself simply shows a sign with a certain code during the process. Now I will list some of the most common problems.
Code 28
In this situation, neither a reboot nor another software package will help you. This error occurs mainly when working with integrated video cards from Nvidia. The problem is known to the developers, but the cards with which this failure occurs are no longer supported by the manufacturers.
In this case, I can only advise installing more drivers old version. Otherwise, you will have to use the ones built into Windows, but in this case do not count on stable operation of the graphic device.
Code 43
The error occurs immediately after installing the firewood. Moreover, the device simply turns off.
This is a problem with the driver itself. Either it is always installed crookedly, or the file is broken. To solve the problem you will need the following.
Come in first to the site. Next, fill out this table with data about your device and press the button “ search».
Immediately pay attention to the capacity of the proposed product. Next, see if your video device is on the list. If everything is fine, download the driver.
Then go to device manager and uninstall your card driver.
Now go to the control panel section called “ uninstalling and installing programs" From there, delete all software associated with your video card. Otherwise it may cause a crash. Next download from here CC Cleaner and clean your registry.
And now install the new driver on the laptop.
If this does not help, then you will have to disassemble the laptop. In it you should find the video card itself and its chipset. Most likely, the thermal paste on it has worn out. Your task is to buy a new one and replace it, since the error is probably caused by overheating of the device.
If all else fails
Do not be alarmed if the above methods do not lead to a positive result.
Most likely, the reason lies in the crooked assembly of the operating system itself. You'll have to uninstall the OS.
First you need to determine which files you want to keep, since the hard drive will have to be formatted.
If you do not have it divided into several logical drives, then simply select everything you need (photos, pictures, music, personal files) and transfer them to file storage. It can be started on Yandex (Yandex.Disk), or Google (Google Drive). All this is free and does not require special knowledge.
Then download a licensed distribution operating system. After installation download driver booster. Install it and run it. The program will find all the drivers and install them automatically. After that, download the files from the storage to your screw and that’s it. This should help solve the driver problem in any case.
If you install drivers and an error appears, do not rush to immediately look for new versions or tear down the operating system. Try rolling back the action. This can be done like this.
Open the menu " Start" and by the word " My computer» click right click mice. Select an item Control.
Then Device Manager.
Double-click on it with the left button. In the window that appears, select the “ driver», « roll back», « OK».
A window like this will appear in which you click “ Yes».
Close all windows, restart the computer and after that install new drivers. This is called manual driver rollback.
Conclusion
Today I told you how you can solve the problem with driver errors. If you have an Intel processor, then first install intel drivers. This is necessary so that the processor in the laptop does not malfunction, since this is a fundamental device. After this, you can put any firewood on the iron. It is important that the most important components are identified by the system, that is, motherboard and processor. By the way, I will give you a list of videos that will be useful:
Updating drivers via driver booster
Installing Windows seven
With this I will say goodbye to you, my dear comrades and readers. Remember, any problem can be solved, and most solutions can be found on my blog! I hope you will share this article with your friends on social networks, this may also be useful to them. Subscribe and always be aware of new materials! Goodbye, my dear readers!
When installing a video card driver, users are faced with the error: “failed to install NVIDIA software.” How to avoid this error and install successfully NVIDIA programs read this article.
Reinstalling the driver
Sometimes something interferes with software installation. These could be third party files or a previous driver. If you encounter such an error when installing NVIDIA software, there are 2 ways to solve the problem: clean and manual installation.
Advice! To find out the model of the video card that is installed on your PC, press Win + R and run the dxdiag command
The video card model will be indicated in the “Screen” tab.
Clean installation
Download installation files drivers for your video card from the official NVIDIA website:
Advice! A firewall or antivirus with advanced security controls may be blocking installation files. Return standard settings protection or pause them during installation.
Manual installation
If you continue to get the error, try installing the driver manually. To do this:
- Uninstall the previous version. Go to “Explorer” - “Uninstall or change a program”. Select " NVIDIA Graphics driver" and click "Delete".
- Using a standard uninstaller, remove the program.
- Reboot your PC when the procedure is complete.
- The driver can only leave behind an empty folder C:\Program Files\NVIDIA Corporation
- Go to Device Manager (found in context menu caused by right-clicking on Start).
- Find “Video adapters” and right-click on the video card - select “Update drivers..”
- Click “Search for drivers on this computer” and select the folder where you unpacked it at startup (usually the C:\NVIDIA drive). Click Next.
- Wait a few minutes.
When installing drivers, sometimes incidents occur that interfere with work Windows system. And naturally, to solve this or that problem, you need to know some technical subtleties. And as an example, we will now deal with the problem of why Nvidia drivers are not installed. To be more precise, let's talk about possible problems related to driver installation.
Undoubtedly this question is relevant since the above company is one of the largest manufacturers of video cards. And now I will tell you the most popular types of problems and problems, which, as a rule, are the root of the problem when installing the Nvidia driver.
Note: there is an article on the blog: “”, it is possible that you will find the answer to your question in it.
Install the required driver
First, make sure you download a driver that supports your Windows operating system. To download the driver you need to go to the manufacturer’s official website, which is located.
Next, you need to indicate the model of your video card, as well as what system you will install the driver on. If you specify the wrong model or another operating system, there will be difficulties installing the Nvidia driver. After selection, click the “Search” button.
After this, information for downloading the driver will appear. To be sure that you are downloading required driver, go to the "Supported Products" tab and find your video card in the list.
Be sure to turn everything off antivirus programs, they should not be running in the background, this again may interfere with the installation process. It is worth paying attention to what account you are about to install the driver. If you are logged in as a guest or as a regular user, then log in with administrator privileges, otherwise the installation will not be possible.
Removing a valid driver
If you could not install the driver, then try uninstalling it, go to “Start” - “Control Panel” and select “uninstall a program”. If you are installing for the first time, you do not need to remove the driver.
We look in the list provided for all the names in which the word Nvidia appears in any way. We delete this whole thing and reboot.
Attention! If you bought a video card and connected it to your computer, you need to wait while Windows tries to install the driver. After his attempts, you can now proceed with the installation.
Open the downloaded file. Right-click on it and select “Run as administrator.” Click OK.
Then follow the installation wizard and agree to the license. This concludes the list of essential actions. If you cannot install the driver and naturally do not understand why the Nvidia drivers are not installed, then the situation is a little more complicated, as it might seem at the beginning. But there are some ways to solve this problem.
Solving the problem in one go
First of all, download a program called Driver Swepper via the Internet. It is extremely clear, as they say - there is nothing superfluous in it. And the meaning of its work is that it clears all remaining tails from previous deleted drivers.
When installing the program, uncheck the box so as not to install Hamster Free Zip Archiver.
To make the program in Russian, click Language on the left, then select “Russian” on the right side of the program. To apply the changes, click on the “Apply” button.
Now it will be more clear to you. To remove drivers, click "Analysis and Cleanup". Find the Nvidia driver on the right side of the window, then click “Analyze”.
Take a look at what files this program is going to delete. If everything is fine, then click “Cleaning”. Next, you will be asked to restart your computer, which you do.
If you have not yet downloaded the driver for your video card, then this is the time to do it. Try installing the driver. Installation still not going well? It's okay, because there are still charges! ;).
I wanted to write at the very beginning, but after thinking a little, I decided that if I offer you to disassemble system unit and check the video card to see if it sits tightly in its connector, you would most likely shake your head and not do it. After much torment that we went through above, I think now you understand that if these recommendations did not help, then you should take my advice. Disassemble the system unit, remove the video card, you can vacuum the video card connector a little, and then insert it back.
Attention! The vacuum cleaner does not need to touch the computer and internal devices.
Well, I left the hardest part for last. Now you need to go to “Device Manager” and look at the equipment ID. To do this, right-click on your computer and select “Manage.”
Click "Device Manager" on the left. Then a list of all devices on the computer will appear on the right.
In “Video Adapters”, find your video card, right-click on it and select “Properties”.
In the window that opens, go to the “Details” tab and select “Equipment ID”. Information will appear below. Do not close this window, this data will be useful to us now.
To see where the driver is unpacked, run the driver installation file. Now go to this folder.
Save this file, and then you can try installing the driver. To do this, run the setup.exe file.
There is a video on the Internet, although English, but it’s detailed and visual, I think you won’t have any questions.
And that's all I have for today. When I started writing the article, I thought it would work out twice and told me, but in fact, some of the nuances lie deeper than we think. I sincerely hope that you had a chance to read the conclusion with either successfully installed or installing new Nvidia drivers! I would be grateful if you write in the comments what methods helped you. It will be very useful for other readers.
When installing a video card driver, users are faced with the error: “failed to install NVIDIA software.” Read this article to learn how to avoid this error and successfully install NVIDIA programs.
Reinstalling the driver
Sometimes something interferes with software installation. These could be third party files or a previous driver. If you encounter such an error while installing NVIDIA software, there are 2 ways to solve the problem: clean installation and manual installation.
Advice! To find out the model of the video card that is installed on your PC, press Win + R and run the dxdiag command
The video card model will be indicated in the “Screen” tab.
Clean installation
Download the driver installation files for your video card from the official NVIDIA website:
Advice! A firewall or antivirus with advanced security controls may be blocking installation files. Restore default security settings or pause them during installation.
Manual installation
If you continue to get the error, try installing the driver manually. To do this:
- Uninstall the previous version. Go to “Explorer” - “Uninstall or change a program”. Select "NVIDIA Graphics Driver" and click "Uninstall".
- Using a standard uninstaller, remove the program.
- Reboot your PC when the procedure is complete.
- The driver can only leave behind an empty folder C:\Program Files\NVIDIA Corporation
- Go to Device Manager (you will find it in the context menu caused by right-clicking on Start).
- Find “Video adapters” and right-click on the video card - select “Update drivers..”
- Click “Search for drivers on this computer” and select the folder where you unpacked it at startup (usually the C:\NVIDIA drive). Click Next.
- Wait a few minutes.
