Windows Phone won't turn on: reasons and recovery. Windows Phone won't turn on: reasons and recovery Restoring your smartphone

Mobile devices c operating system from Microsoft, especially Nokia Lumia, have proven themselves to be reliable devices. However, their work sometimes fails. It is the error in software Doesn't let the phone turn on. You don't have to immediately bring your phone to service center. If Windows Phone does not turn on, there are ways to restore its functionality on your own, which you can use in this situation.

Restoring your smartphone

So, what to do if Windows Phone does not turn on? You need to connect the device to the charger. Then simultaneously hold down the volume down button and turn on the device. You need to hold the keys for 15 seconds.

After this, the smartphone should work correctly. If this does not happen and windows phone Phone won't turn on, it is worth repeating the procedure, but after keeping the device on charge for 15-20 minutes.

Extreme measures

Even if after a second attempt to restore the phone’s functionality, there are no changes in its operation, there are two last ways:

  • - hardware reset to factory settings;
  • - contacting the service center to change the firmware.

With a hard reset, all user data and files will be deleted permanently. But when you change the firmware, the same thing will happen. Data can be restored only if automatic backup data from the device.


To return to factory settings, you need to press the device buttons according to the following algorithm:

  • - simultaneously hold down the volume down key and screen unlock key;
  • - after a characteristic vibration appears, you need to press the sound level reduction button again;
  • - an exclamation mark should appear on the screen, after which you should press the volume up button, volume down button, power off key and volume down again.

Resetting to factory settings may take some time, during which time the phone cannot be used.

And even if this procedure did not help restore the device’s functionality, then, unfortunately, you cannot do without contacting a service center. A specialist will assess the situation, determine the cause of the problem and help eliminate it.

Before acquisition Lumia 650 I used a smartphone on Symbian. After Microsoft's purchase Nokia company decided to turn my attention to the Lumia line. In addition, after three years of work, it was time to change the 603rd. I started looking closely at Windows Phone smartphones. I didn’t even consider Android smartphones, because... Outwardly, I didn’t really like this system (fortunately there was somewhere to look: my wife and children have smartphones, tablets - all on Android). iPhone is too expensive. But Microsoft’s live tiles immediately caught my interest. At first I looked closely at the strict one on Windows Phone 8.1, but then it came out new Windows 10 Mobile and a new line of smartphones: , . A little later the 650th came out. The appearance of the Lumia 650 immediately captivated me: aluminum frame, thin, stylish. Many recognized this smartphone as one of the most beautiful Lumiyas. Of course, reviews of Windows 10 Mobile were not very flattering, and the latest Lumiya’s hardware was rather weak. But I wasn’t going to play “heavy” toys on my phone, so I decided to take a risk. And now, for almost a year now, I have been the owner of the Lumia 650! Over the course of this year, I have studied this smartphone model very well and below I will tell you everything that I liked and did not like about it.

So, the overall impression is positive! I have never regretted purchasing this phone. I want to say right away that I am writing a review as an ordinary user who does not test the gadget “from all angles” and does not look at what the picture is, for example, on the screen at viewing angles less than 30 degrees and what the screen’s white balance is. I'm just saying what suits me and what doesn't. At the time of writing this review, the following software version is installed on the phone: 1703 ( Creators Update), build: 10.0.15063.540. Let's go!

Equipment. The equipment is standard for the “latest” Lumiya: phone, battery, charger, documentation. Many people complain that there is no headset, but I will say this: no matter how much I looked at the standard headsets of various phones, I have never seen a decent one (I have never seen a headset from an iPhone). Therefore, I prefer to buy the headset myself.


Appearance . As I already said, appearance gorgeous. Viewing various reviews I noticed on the Internet that many people pay attention to the creaks and gaps in the back panels (of any phone) and the plastic material. I can’t say anything here, because... I always preferred to use covers. Therefore, when buying a phone, I opened the collapsible back cover, took out the battery, inserted the SIM card and SD card, put the battery back, closed the panel, and inserted the phone into the case. All! I never took it out of there again! Therefore, I can’t say anything about whether it’s erased back panel or not, whether it plays or not - I don’t care.

Screen . There are no complaints about the display. Display: size - 5", expansion - 1280x720, technology - AMOLED, safety glass– Corning Gorilla Glass 3, oleophobic coating. The screen is very nice, the finger glides easily, the touchpad works clearly. Cleaning the screen is also very easy. The screen brightness is enough for me, automatic adjustment works adequately. For a year, not a single scratch appeared on the screen (the case probably contributed to this).

OS interface. As I already noted, I really liked the live tiles. Color, transparency, tile size and much more - everything is customizable! It’s very nice to watch how photos change, contact avatars move, notifications from the calendar, email, news sections, instant messengers, etc. scroll through. Great! Indeed, the desktop is alive!

I really liked the proprietary Glance Screen technology, i.e. when turned off, the phone displays a clock with date, as well as notifications from various applications (calendar, e-mail, instant messengers, missed calls, etc.). It's really very convenient! No need to press the power button to view the time and alerts. By the way, the color of the display of clocks and alerts in this mode can be adjusted, and for a certain interval of the day. For example, I have the color set to blue from 0:00 to 6:00; It’s very convenient to take a sleepy look at your phone at night, see blue letters and fall back onto the pillow, knowing that you’re still a long way from getting up! I have not seen this either on Android or iOS.

Transfer contacts. The transition from my previous phone (Nokia 603) was surprisingly easy. Entered account Microsoft - all my contacts and photos were immediately downloaded from the cloud, I logged into my GMail account - mail and my Google calendars. Great!

Performance. Not everything is smooth here. The phone is equipped Qualcomm processor Snapdragon 212 (4 cores, 1300 MHz) and 1 GB RAM. A little weak, not enough! It’s normal not to play with “heavy” toys. But, personally, I almost never play games on my phone, with the exception of Chess, Plant vs. Zombies and Subway Surfers. Another thing is that sometimes I notice lag in the interface or in the operation of individual applications. The applications themselves also take longer to launch than, for example, on Android. I think the reason is precisely lack of memory. Why it was impossible to install at least 2 GB of RAM - a mystery!? But, for me, this is not critical.


Autonomy. Battery capacity 2000 mAh. Not enough! However, it all depends on the use of the smartphone. As a rule, one charge is enough for me to work for a day. When commuting to work, I listen to music or watch videos, read the news during the day, make calls, check emails, communicate periodically via instant messengers, and, as a result, only charge my phone before going to bed. On weekends, when there are almost no calls and the Internet is used at home, the battery charge lasts for 1.5 days or more. For example, the wife Huawei smartphone P9 Lite has a 3000 mAh battery, but she, like me, charges her smartphone almost every day. Conclusion: everything is relative, overall the battery is satisfactory, but it could have been more powerful.

Connection . The connection does not cause any complaints. The phone receives the signal perfectly, the sound is also very good, the volume is sufficient. There are very useful feature– recording of a conversation. WI-FI also works stably.

Camera. The smartphone has two cameras: main (8 MP) and front (5 MP). Very pleased with both. If we compare them, for example, with the cameras of the same Huawei P9 Lite (main – 13MP, front – 8MP), then I like the quality of pictures on the Lumia 650 better. On my phone, I never strive for high quality photos or videos. If I need quality, I take a camera. A flash (flashlight) is also present.

Applications. Compared to stores Google Play and App Stote applications in Windows Store really not enough. It is clear that developers bypass this system, because... its market share is very small. Sometimes even classic applications that have been available on other platforms for a very long time are missing, for example, the official YouTube client. Well, regarding the last example, the reason is competition, and nothing more, but Windows 10 Mobile has an excellent client, myTube (better than YouTube), although it is paid, but for me, paying one dollar for a decent program is no problem.

My requirement for the list of programs is small: a browser, mail client, messengers (Viber, WhatsApp, Skype), Office, navigator, player, radio. I found all this in the "Shop". Clients social networks(Odnoklassniki, VKontakte, Facebook, Instagram) are also available. Of course, the variety is small. For example, there is no worthy alternative to the Edge browser. Developers no longer support some applications. For example, the Priorbank application ( mobile client Priorbank) is buggy and not supported; Priorbank recently launched a payment service via NFC and released the corresponding Prior Pay application, but it is only available for Android. It's a shame! Otherwise everything is fine!

Mail Outlook client great, music player Music Groove is excellent, the Movie and TV video player is okay. By the way, there are enough players in the store. There are also plenty of navigators: in addition to the built-in Maps navigator, there is the excellent Yandex Navigator, as well as the beloved Navitel (although it is paid, like on all other platforms). All navigation programs reviewed are current and periodically updated. The location feature works well.

Viber, WhatsApp, Skype messengers work great and are all updated.

I liked that the platform already has a built-in OneDrive application and all documents and photos are automatically synchronized with the cloud. I took a picture of something and separate computer You can view everything from the cloud at once. The Office suite is also synchronized with it. Great!

I really liked the People (contacts) application. Various telephone numbers, email, Skype and Viber contacts - everything is included in one contact profile, and if an avatar is not installed on the contact, it can be automatically installed from the linked Skype contact. Class!

Operation stability. Over the course of a year of use, the smartphone never froze, which is why I had to specifically reboot it. Of course, I overloaded it after updates or incorrect operation of individual applications, but I’ll talk about that below.

Problems. I, along with many users Lumia 650, I discovered a problem with sound playback through the headset: the sound in music or video players periodically disappears and some error code is thrown. Until you restart the phone, there will be no sound. This problem is old and does not go away with updates.

Sometimes I noticed that system notifications stopped appearing, for example, when updating or installing an application. For me personally, it’s not critical, the main thing is that notifications from applications work, and they work great.


These are all the problems that I identified during a year of use. Judge for yourself!

What's missing? What additional things would I like to see in? Maybe, wireless charging and a fingerprint scanner.


Bottom line. Over the course of a year of use, I have not at all regretted the chosen smartphone model. Works clearly and stably. It did not require any repairs, even though it fell to the floor twice (thanks to the cover). If it had broken, I would probably have bought the same one or something more powerful, but only on Windows 10 Mobile.

Prices for Microsoft Lumia 650

As with any modern phone, touch display The Microsoft Lumia 650 smartphone is the main external tool for the user’s work or entertainment, so a broken or cracked screen dramatically reduces the functionality of the device. It is easiest to entrust the replacement of a fragile module to the specialists of “Your Service” for the following reasons:
availability of “original” components without waiting for their delivery,
extensive professional experience of electronics specialists,
use of modern equipment with appropriate software for diagnostics and high-precision work.
Despite the apparent simplicity of the operation of replacing the display module at home, attempts to “save” on contacting a specialist lead to major complications in the form of damaged “neighboring” elements and, accordingly, the increasing cost of a complete repair.

Cases of manufacturing defects in Lumia 650 smartphones from the Microsoft brand are extremely rare due to quite high quality assembly and selection of components. If the gadget does not turn on after the next standard reboot or the screen has stopped responding to any external “irritants”, then the following human factors may be the reason for this:
residual traces on conductive elements after self-drying from liquid that got inside the body;
breaking off contact “legs” from leading units and modules due to regular shaking (vibration);
technical wear and tear of the battery and peripheral components due to careless operation.
In addition to technical repairs of failed parts (elements), restoring the functionality of a smartphone may require flashing or rolling back the OS due to a viral infection of the gadget, which is also performed in “Your Service”.

Despite the stated moisture protection characteristics of the Microsoft Lumia 650, the external connectors and SIM card slot remain excellent “conductors” of moisture inside the case. Self-disassembly and drying of the gadget after water or a similar liquid often only “pushes back” the problem, increasing the likelihood of damage to important modules. Most often, due to “delayed” oxidation, the following do not work:
SIM card and flash drive reader chips;
battery power contacts, connection port to charging block or laptop;
touchscreen, conductive tracks and elements.
“Your Service” specialists not only carry out actual repairs of damaged modules or components, but also thoroughly clean and dry the gadget after falling into water or getting wet to prevent possible malfunctions.

Considering the reliability and build quality of the chipsets and internal peripherals of the Lumia 650, a Microsoft smartphone extremely rarely goes into the “Hang” format due to mechanical damage. Much more often, the cause of this condition is the firmware, or rather user manipulations with the intellectual component, including:
downloading and unpacking (installing) infected programs, drivers or applications from dubious sources;
outdated or fragmented shell, overload of internal RAM and ROM resources;
conflict preinstalled programs or drivers with an updated OS.
A thorough diagnosis of your smartphone in “Your Service” will reveal the need for technical or hardware repairs, and specialists will eliminate the reasons for the gadget freezing using specialized equipment.

The reasons why the Lumia 650 touchscreen responds with long delays, and also partially or completely does not work, are:
mechanical damage touchpad smartphone from Microsoft;
firmware hardware problems, driver conflict with outdated version OS;
unprofessionally applied protective glass (film), microcracks on the display.
The “Your Service” SC offers a free diagnostic service for a “sick” gadget, based on the results of which a decision will be made to replace the damaged module with an original analogue or to restore, update or configure the firmware.

In addition to a broken screen and flooded electronics of a Microsoft gadget, a damaged microphone of the Lumia 650 smartphone is one of the most common reasons for contacting the “Your Service” service center. The main reasons why an important telephone module fails or does not work correctly include the following factors:
software problems with selective driver disabling during application conflicts;
mechanical breakdown of contacts due to frequent vibration (shaking) or after a fall;
severe contamination of perforation holes, oxidation of audio tracks.
It is possible to determine the need to replace the microphone with a similar “native” module or update (adjust) the firmware only after a complete diagnosis of the device, carried out by the specialists of “Your Service” free of charge.

You can correct the situation with decreasing or disappearing audibility in the Microsoft Lumia 650 smartphone using headphones or wireless headset, but this can be a temporary measure and only if the speaker’s audio codec is working. If it becomes difficult to hear not only the voice of the interlocutor, but also the voice acting when playing music, movies or game applications, do not delay contacting “Your Service”, whose specialists will help:
accurately diagnose the actual source of the problem;
replace the damaged module with an original speaker if necessary;
thoroughly clean clogged tracks or restore their conductivity.
In addition, in the SC you can install the necessary drivers or configure shell software, as well as eliminate other identified problems of the gadget.

After approaching half the cycles, the Lumia 650 battery from Microsoft begins to hold a charge noticeably weaker, and active use wireless connections, Internet access and mobile games become possible only when the gadget is directly connected to the storage device. The main reasons why the battery drains quickly even with minimal use of functions are:
technical wear or swelling of the battery;
damage (oxidation) of conductive paths or contacts;
overloaded RAM, overheating of the device during operation.
After diagnostics, the specialists of the “Your Service” center will determine the source of the malfunction and replace the used battery with a similar original battery, and also debug the OS to reduce the gadget’s power consumption in the background.

Owners of the Microsoft Lumia 650 often encounter unexpected mobile “blindness” of their smartphone, when the gadget not only has poor network reception, but simply “does not see” the SIM card without any special prerequisites. If the card itself functions without complications, the reasons for such a failure may be:
methodical oxidation of the “antennae” contacts of the tray after poor drying of the device;
incorrect background firmware update with a software conflict;
gradual dust clogging of the slot, deformation of the internal board due to overheating.
You can eliminate the causes of poor reading of a SIM card by a smartphone quickly and reliably in “Your Service”.

In addition to the common reasons for contacting “Your Service” with the Lumia 650 smartphone from Microsoft ( broken display, “drowning”, swollen battery), problems with the camera are quite common. The main complaints about this module are:
Autofocus, zoom, and built-in filters do not work;
The video recording function or a separate photo sensor does not turn on;
The camera driver is not supported after the next update.
At the “Your Service” SC, specialists will help you configure or optimize the firmware, and will also replace a technically faulty module with a “native” analogue, if necessary, after carrying out free diagnostics of the device.

The last snowflake

Test of the Lumia 650 smartphone against the background of other Windows phones

advertising

In February 2016, Microsoft introduced its latest smartphone rulers
Lumia (in Finnish - snowflake) - Lumia 650. Even before the announcement, there were rumors that this
That's it, there will be no more Lumiya. And indeed, already in May the company announced the sale
smartphone business to Foxconn, which is unlikely to develop this trend
smartphone thoughts further.
Nevertheless, the L-650 device turned out to be interesting. Perhaps because it
some developments were implemented, clearly “stored” for more expensive and
promising models. These models were not followed, and therefore all this went to
650-ke. First of all, this concerns its exterior, which, according to many reviews,
turned out to be premium.

But, first things first.
Unfortunately, my acquaintance with the previous model of the line, Lumia 640,
It turned out to be extremely superficial, so I will base this review on comparison
our hero with mainly Lumia 730, but I will also mention it on occasion
and other Windows phones that I have more or less studied. By the way, comparison with
L-730, which, in fact, will be a higher class, turned out to be especially
eloquent, but again, I’m getting ahead of myself.
At the time of the announcement, the price for this device (far from premium class) reached
up to 20 thousand rubles, which caused a storm of criticism. Now the price has actually dropped to
11-15 (depending on modification and store), but “the sediment remained.”
Indeed, for the advertised price one could buy Android with much more
brilliant characteristics; but upon closer examination it turned out that
“everyone lies on calendars”, and the dazzling figures of characteristics on paper reflect
not the whole truth of life. For example, such a vitally important
characteristic such as stability of operation. But it is clearly related to price!
These are the details that are not easy to “express in sound” that we will now deal with.

Exterior and grip ergonomics.

Share