Installing WhatsApp on your phone is very simple. All you need to do is download the messenger and open it. Everything will happen next automatic mode. But there are times when the application installation occurs with errors or does not even start at all. Now we will try to figure out why WhatsApp is not installed, and what reasons there may be for this.
WhatsApp weighs extremely little and doesn’t take up much space in your phone’s memory, but if your device is full to capacity, you won’t be able to install the messenger. In your phone settings, find the “Memory” section and check the status free space. If necessary, remove it unnecessary files and applications. For WhatsApp, only a couple of hundred megabytes will be enough. The messenger itself is lightweight, but do not forget that all messages and media files that you exchange in correspondence are saved in the memory of your device. And, if messages do not need a lot of space, then pictures and videos require more memory.
Error [-24]
Error [-24] occurs when reinstalling WhatsApp is not very successful. Usually this trouble occurs to users of Android smartphones. If you have not deleted all data from the previous application and are trying to install a new one, you will see this message about the error. The best way out of this situation is full reset all phone settings. Or get root rights, find the hidden “com.whatsapp” folder in memory and delete it.
WhatsApp is one of the most popular messenger applications. But sometimes it simply doesn’t want to be installed on the smartphone... What could cause this? And, most importantly, what to do about it? Let's figure it out now.
Why WhatsApp won't install
There may be several reasons why an application does not want to be installed on an Android phone. And each of them is indicated in the notification when an unsuccessful attempt to install WhatsApp from Google Play Market.
Error 24
If you receive an error with the code “-24” at the end of its description, then the problem is an incomplete or incorrect installation attempt that you made before. There is a hidden file saved on your smartphone system folder com.whatsapp. It is located in the /data/data path. You can remove it only by returning the phone to factory settings. To do this:
- Back up all data on your smartphone. To do this, you can use the built-in Google function“Backup” (“System” - “ Additional settings» - « Backup"or "Settings" - "Backup and reset" - "Backup"). Don't forget to uncheck the WhatsApp application, otherwise you will restore that “broken” folder too.
- After copying the data to the cloud, perform a factory reset.
- When the phone reboots with full factory settings, go to your Google account. The application will automatically prompt you to restore from a copy. If this does not happen, go to “System” - “Advanced settings” - “Backup” and restore data from backup copy dated on the correct day.
After this, you can install WhatsApp on your smartphone without any problems.
Not enough space on your device
The problem with lack of space is the most popular. The WhatsApp application requires about 100 MB (depending on the version, the weight of the program may vary slightly) of free space on the smartphone. So check if you have it:
This app is not compatible with your device
This error appears if your hardware is not suitable for the application - for example, it simply does not have enough resources RAM or video cards. However, WhatsApp is not a heavy modern game with realistic graphics that will only work on flagships. This messenger supports almost all existing Android smartphones. But there are two restrictions. The first concerns Android versions- it must be 2.3.3 (Gingerbread) or higher. If you deliberately installed on your phone old version, then just upgrade to a more modern one. Absolutely all Android smartphones released in 2010 and later support 2.3.3. And if you have an older device, then you won’t be able to install WhatsApp on it, no matter how you look at it.
The second limitation is related to the presence of a SIM card slot. So all Wi-Fi versions of tablets are not immediately suitable for testing. But there are practically no smartphones without SIM cards. Therefore, it is worth considering that at the time of downloading the application you must be able to receive calls and SMS. That is, your SIM card must be inserted into the slot and connected to the network, activated.
On at the moment WhatsApp has limited support for tablets with SIM cards. This means that latest versions Applications will not be installed on the tablet, but older ones can. IN Play Market, opened from a tablet, the versions that work with tablets will be presented by default.
Not available in your country
Not in all Play countries Market contains the same offers. IN Russian store, for example, Spotify is not available. WhatsApp may also not be available in some countries. Therefore, if a store defines your location as foreign (or, for example, you specifically changed the geolocation for the store), then the messenger may not be installed, notifying you that it is unavailable in your country. In this case, you can download the .apk file from the official link. .apk is an installer for Android. The installation process varies for different smartphone manufacturers, but on average the process looks like this:
Task killer error
Utilities like task-killer (aka task managers) are very popular among Android owners. However, sometimes these applications can malfunction and block the necessary processes. For example, do not allow you to open a freshly downloaded whatsapp app. In such cases, it is best to uninstall the task-killer application and try reinstalling WhatsApp. Most likely the problem will go away. After that, install some other task manager - the previous one did not do its job well.
Even if WhatsApp installation It didn’t go right away, don’t be upset. Most errors can be easily corrected with a couple of clicks in Settings.
One of the most popular instant messengers is WhatsApp. The creation of this program meant its use only as mobile version. However, over time, it became possible to use WhatsApp using a computer. Usually the installation process does not cause errors. But what to do if you can’t download WhatsApp to your computer or mobile phone?
How to install
Install whatsapp on personal computer There are 2 ways: use an Android system emulator or download the desktop version of the messenger. To install on your phone, just log in Play Store, enter the name in the search and click on the “Install” button.
What to do if it is not installed on your computer
If problems arise during the installation of the messenger in the emulator, you need to make sure that the application has enough memory.
During desktop installation whatsapp versions on a computer, the problem most often arises in the incompatibility of the distribution kit and computer ( operating system). It is important to note that the official website offers software for the 64-bit Windows operating system. If you use Mac OS, it must be version 10.9 or higher. The application will not work with Linux, just like with ARM processors.
If the problem cannot be solved, the reasons should be sought in computer problems. The following may help troubleshoot the problem:
computer cleaning special utilities;
checking the Internet connection;
Freeing up memory by deleting unused software.
If the version is correct, but after installing it you cannot launch it, the cause may be an error that occurred when downloading the installation file. In this case, the easiest way is to remove old file, go to the official WhatsApp website again and download the messenger again.
On the phone
Why is WhatsApp not installed on my phone? Most likely the reason could be one of these lists:
1.Insufficient memory. A minimum of 100 mg of free memory is required.
2.System error 24.
3.Working of the Task-Killer utility.
The first error with installing WhatsApp can be solved by deleting other unused applications from the phone’s memory.
The second problem occurs due to the presence of the com.whatsapp folder, which remained after previous attempts to download the program. This error can only be corrected by resetting the phone to factory settings.
The third situation can be solved by temporarily disabling (uninstalling) the utility.
If none of the proposed options helps solve the problem, you must contact the service center.
Successful installation of the application!
It is very easy to install the application on your smartphone. Perhaps it’s just easier to use it. But still, some users encounter a problem where WhatsApp does not install. There is no need to sound the alarm, just read the information below.
There's no room on the phone
In general, the program does not take up too much space on the smartphone. It’s better to play it safe in advance and free up space. It is advisable that at least 100 Megabytes be free, and even better 200. Of course, the program itself weighs less, but you will exchange files with other users, and all video clips and photos are saved in a folder. To check how much space is on your phone, go to settings and open the “ Memory«:
Error [-24] 
This is a more significant problem. If you can’t install , and during installation an error [-24] appears, then you have a hidden folder com.whatsapp. It is a consequence of an unsuccessful reinstallation. At the moment, the only sure way to get rid of this problem is to reset to factory settings. It's a pity, but there is no other method to delete this nasty file yet. Although developers are trying their best to make the task easier for their users, and it is possible that a simpler and safer way will be invented.
You just need to download and install it on your smartphone or tablet. Installation time is no more than 5 minutes, immediately after this the user will have access to all functions without exception, including sending messages, audio, etc.
If you did everything correctly, but the program cannot be activated, you need to find out what the error is. Frequently asked question guests of our portal: I can’t install WhatsApp, what should I do? Don't panic and try to figure out the causes of the problem.
The most common WhatsApp installation errors
Such problems can be resolved quickly; the main thing is to determine exactly what led to the installation failure. The instructions for diagnosing the device on our portal will help you with this.
Common WhatsApp installation errors:
- Error 24;
- insufficient amount of free memory;
- Task manager crashes.
These problems can be solved without connecting additional devices, visits service center and other manipulations.
Important to remember! Installation of the application is possible if there is sufficient free memory on the phone or flash card .
The program itself “weighs” little, but for its full functioning it needs a place where it can “unfold”. Incoming messages saved on your phone also take up some space.
When you decide to download and, you should take care of cleaning the device in advance. For this purpose they are widely used various utilities, also similar actions are performed manually. Remove programs, audio, e-books, which have not been used for a long time. Minimum free disk space for installing software - 100 MB.
Setting up the task manager
Task-killers, popular dispatchers for Android devices, simultaneously help solve a number of important tasks (set up the gadget) and interfere when trying to install some useful software. If your smartphone has such a utility, disable it temporarily, making it inactive, or remove it completely for a while. Download it again only after you have established the use of WhatsApp.
If the message Error 24 appears on the display, the problem is in the com.whatsapp “tail”. It remains on previous failed download attempts, preventing further actions. It is impossible to completely remove it without resetting the settings to factory settings.
