Modern mobile phones running popular operating systems, among other things, offer their owners the opportunity to use various programs, which were previously available exclusively on a personal computer. Such applications also include Skype, a very common messenger that allows you to communicate completely free of charge on the World Wide Web, including via video calls.
It should be noted that Skype itself is a rather complex program. Its creators, developers of the famous Microsoft corporation, created it specifically for their Windows OS, that is, for desktop PCs or laptops. Therefore, when working on a phone with this messenger, problems can sometimes arise. Some of the problems with Skype are technical in nature, others are a consequence of the smartphone owner not knowing how to properly configure this application. Skype not working is a more common phenomenon than the breakdown of modern mobile phones, after all iPhone repair is required extremely rarely.
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Reasons why Skype may not work
The main reason that prevents the full functioning of Skype on a mobile device is the inconsistency operating system. Supported operating systems are listed on the official website of the messenger, and you need to build on this. It should be noted that an operating system such as Symbian, since the end of last year, can no longer be used to run mobile version Skype as it has been discontinued. In addition, the messenger stopped working even on Microsoft OS - Windows Phone 7, since, according to representatives of the developer company, it is hopelessly outdated in terms of security.
Other most common reasons include:
- Lack of Internet connection - if there is no Internet connection, you will not be able to log in and access home page messenger. Skype, contrary to popular belief, can work not only from Wi-Fi, but also from regular mobile network. True, in the second case it is better to forget about high-quality video communication;
- Blocking program access to the Internet - third party applications on smartphones (for example, firewalls or antiviruses) may prohibit Skype from accessing the World Wide Web. You need to check this feature and disable it;
- Authorization in Skype will not be possible if the username and password are entered incorrectly. Many users note that even if they then correctly enter their registration information, they still cannot log in. Therefore, it is advisable to restart the application;
- There are not enough system resources - Skype is a rather “gluttonous” program, and therefore to launch and work even in background requires a significant amount of RAM.
If all else fails and your phone's OS is supported, there's most likely a system error in Skype. In this case, it is advisable to delete the program with all the data, and then install it again.
Skype is one of the most useful programs for devices based on the Android operating system. Initially, this product was developed for personal computers, but over time it acquired many additional versions, not to mention the fact that the program’s capabilities have expanded significantly. So, today you can use it to make a regular or video call to anywhere in the world, as well as send messages and exchange files.
It's no surprise that Skype is used by tens of millions of users around the world. Yes, the program has competitors, but their popularity compared to Skype is too low. Many Android device manufacturers even include Skype in starter pack their applications, realizing that people really need it.
But what should you do if Skype doesn't work for some reason? Practice shows that program malfunctions are not uncommon and you need to have certain knowledge to eliminate them. Below you will learn about the most common problems associated with Skype and how to eliminate them.
Lack of space to install the program
Some people can’t even download the application, since Android stubbornly insists that there is not enough memory on the device for this action. In fact, there may not be any problems with memory.
Fixing this problem is very simple - you just need to reboot the device and try again. Didn't work out? Then it may be worth resorting to a factory reset.
Poor connection quality
Many users complain that they cannot hear their interlocutor well or constantly see the picture freeze when trying to organize a video call.
This is almost always directly affected by poor communication quality. If there is no point nearby Wi-Fi access, you need to monitor the signal level of the mobile network and ensure that the channel is not occupied by other applications that require the Internet to function.
Sound deterioration when you hold your smartphone to your ear
When making non-video calls, most people hold their smartphone to their ear, just like when making regular calls. This is where problems arise, because often the sound quality leaves much to be desired.
The reason lies in a conflict with the proximity sensor, which sometimes occurs on some devices. It is recommended to simply minimize the program and continue the conversation. In this case, the sensor will not work, and the quality of communication, accordingly, will remain at the usual level. If all else fails, the only thing that can save you is using headphones or a speakerphone.
No notifications
It's very convenient to be able to immediately access application notifications. For example, it might tell you that someone on your contact list recently tried to contact you, or even recorded a video that you want to watch.
If notifications are not working, then it's time to check the settings of the application and the phone itself. Most likely, you simply have disabled the display of new notifications. Sometimes restarting the device also helps, especially if notifications are not shown not only in Skype, but also in other applications. But if notifications stubbornly refuse to appear, only using another similar program can solve the problem.
It was also noticed that installing the application for the same account on several devices leads to malfunctions (notifications do not appear, messages do not arrive). Moreover, a similar problem occurs in Qip, and even in the legendary ICQ. Therefore, if possible, use one account on only one device.
Inability to use multiple accounts
This problem arises solely due to ignorance of the features of the program. So, if the settings are set to automatically log into your account, then it will be impossible to select another account during the startup process.
But it is worth noting automatic login, and you can select any account when starting the program.
High traffic consumption when making video calls
Do you notice that you are using up too much of your precious data when you are talking to someone and using video calls? No problem, this can be fixed by making just one change in the settings.
So, in the application settings there is a “Calls” item, and there is a “Video Quality” option. Set it to medium or even low. Yes, the quality of video calls will become somewhat worse, but in conditions of saving traffic, you can put up with this.
Message: "You can't sign in to your account at this time"
This is how Skype reacts to user attempts to launch too old version applications. The fact is that over time, support for outdated versions is completely stopped.
The recipe for “treatment” is extremely simple - install current version Skype and try logging in again. This time everything should go smoothly.
Can't install the latest version of Skype
The system requirements of the application can hardly be called significant, but owners of old smartphones and tablets may indeed have a situation where the application does not start due to the fact that the device is too “weak”.
In this situation, all that remains is to go to the store for a new electronic friend if you want to continue to use Skype and the opportunities that it offers.
The application performs uncontrolled scrolling of message history
On the Internet you can see numerous complaints from users who use the program for conferences with many participants. As a result, when trying to get acquainted with the history of messages left by people talking, Skype suddenly begins to scroll up and down uncontrollably.
This can be called a bug, but the reason for this strange behavior is extremely simple - the program is simply trying to load all messages. Once the information is downloaded, you will be able to navigate through the conversation without any difficulty.
It is not possible to log into Skype using a Facebook account
On personal computers it is possible to use the page on social media Facebook networks to log in to Skype. This eliminates the need to create a new account, which is what many people around the world use.
But in the version of the program for Android synchronization with the most popular on the planet social network absent. You will still have to create a new account, and then synchronize it with data from Facebook and transfer information about your friends to Skype.
Conclusion
To summarize, I would like to say that the vast majority of problems that users of devices based on the Android operating system encounter when using Skype are very, very easy to solve. First, you should carefully study the application settings menu and set everything so that it is convenient for you to use it. Secondly, do not forget to check the quality of the Internet and operating system settings from time to time, and also update the program version if necessary.
Skype is a unique platform that helps with personal communication with family and friends, as well as with contacts related to work and commercial activities. For this reason this application is required by almost all users of Android gadgets. Don’t be lazy to download it if you haven’t done so before and get a lot of unique benefits. What are those mentioned at the beginning of the article worth? free calls to different parts of the planet that allow you to save huge amount funds.
The unique Skype program today has become the only opportunity for some people to free communication with family and friends not only through video communication, but also with the help text messages and calls to landlines. Therefore, it is extremely unpleasant when problems arise in the operation of the Skype program on Android.
What to do if Skype on Android does not start
Many users have a problem that is characterized by taking too long to start, and in some cases, the service does not respond to a single action at all and categorically does not start. Moreover, all data is from Skype android problem appears after automatic or manual update programs.
To fix this problem, you need to follow these steps:
- Try it on the Android operating system by visiting the official website or special Google Play Market;
- Cancel opportunity automatic update in the market settings.
What can you do if Skype doesn't call?
If you have a problem with Skype not calling on Android, you need to follow a number of important recommendations, which include restarting the program. To do this, you need to turn off Skype on Android. To do this, you need to go to the service menu of your phone or select special button on the control panel, which is located at the bottom of the screen.
Then a special menu will appear in which you need to select Exit.
Important: after turning off Skype, you should wait for a few minutes and turn it on again.
After waiting the specified time, you can log in again. Skype program. To do this, you must enter your username and password correctly. Then click the login button.
An attempt from the official website of the program will also be effective. To do this you need to visit special service Android Market and select the Skype program to download.
How to fix a broken microphone
If your microphone does not work skype android, do not despair in advance, as there are many good ways get rid of this problem. First of all, you need to take care of optimal communication quality. To do this you need:
- Use the most stable Wi-Fi connection;
- Provide a minimum number of additional entertainment applications.
Then you should make a follow-up call
If the microphone performance has not improved in any way, you need to perform the following algorithm of actions:
- In the window with an active call, you need to find a special icon that indicates a microphone;
- If there is a ban on using a microphone (crossed out microphone sign), you need to click on it;
- You will be able to freely use the microphone.
To perform such a procedure outside active call, necessary:
- Go to the Calls menu.
- Go to Call settings.
- Check the Allow button automatic setup microphone.
Important: after completing all the actions, you need to check the operation of the microphone by following the following algorithm: Control Panel – Sound – Recording – Microphone icon – Listen – Listen from this device.
Thus, every device that runs on the Android operating system is capable of supporting the Skype program well, but sometimes some problems and malfunctions arise that can be easily and quickly resolved with the help of special actions.
Skype is very useful service, especially during those periods of time when it runs smoothly. But many of us have encountered situations where its operation may be disrupted various bugs and problems.
In this material, we will give examples of the most common problems with Skype for Android and give tips on how to fix them.
The sound quality is terrible when you hold the smartphone near your ear.
The reason for this may be the proximity sensor. Skype support advises minimizing the call screen - the sensor only works when the window is active - or try using 3G instead of Wi-Fi for voice calls. As an alternative, you can use headphones.
Insufficient quantity free space For Skype installations.
This problem is related to a bug in Android due to which the system does not always delete temporary files after installing applications. Rebooting the device and reinstalling should help. As a last resort, it is worth considering the option of resetting the settings to factory settings.
Using multiple accounts.
There shouldn't be any difficulties with this. You need to go to settings and disable the feature automatic login to your account. Having done this, the next time launching Skype you will be able to select the account you want.
No notifications.
Several options are possible. Notifications may have been disabled accidentally, or the “new message” item in Skype options inactive. You should also check the settings of the device itself: there is a possibility that the notification system is deactivated.
Poor connection quality.
To get the best possible connection, we recommend using high-speed Wi-Fi and closing applications that actively use the Internet connection during a call - they noticeably degrade the quality of calls.
eat up all the traffic.
Select “Settings” from the menu. Find the “Calls” item and select “Video Quality”. If the settings indicate maximum quality, then each video call consumes a large amount of traffic. We change the value of the parameter if we want to use precious megabytes economically.
"IN at the moment You can't log into your account."
This kind of message can be seen when using Skype versions, which the service no longer supports. If the latest version is already installed, you can try to remove it and reinstall it.
There is no option to select a ringtone.
Unfortunately, nothing can be done about this. Skype for Android does not provide this option.
The updated version of the software is not installed or functionality is limited.
The reason may be system requirements. For Skype they are quite modest: OS no lower than Android 2.3, 27 MB of free space. But Skype 5, for example, already requires Android 4.0 or later. In addition, the processor model also plays a role: video calls do not support ARMv6 series chips, which can be found in Samsung Galaxy Ace and HTC Wildfire.
The application starts scrolling the message feed for no reason.
Users who participate in crowded group chats may have noticed that as soon as they open a group chat, Skype starts scrolling messages like crazy. This happens due to an update: at this time, the program loads the entire conversation history (or at least for the last 30 days). Just wait a little and the service will improve.
I can't log into Skype using my Facebook account.
Many people use their Facebook login to create a Skype account on a PC or Mac. But Skype for Android does not allow you to log in this way. The application only works with Skype accounts and Microsoft records. To get around this limitation, you need to unlink your account from Facebook, create a new Skype profile on your Android device, and then sync your Facebook account with it. Please note that you will have to transfer all your friends from the social network to Skype contacts, since Android won't take care of that.
not integrated into Skype for Android.
The developers claim that they are working hard in this direction and users need to be patient.
Our unshakable optimism makes us hope that you never have to face such problems. Otherwise, we are sure that many of the tips listed will be useful and will help make Skype for Android more stable.
Skype for Android download you can follow the links:Play Store - free
or QR code: 
Skype has become indispensable for us. In what other application can you communicate using video calls on this high level? Some tablet users who work on the operating room Android system, after certain point can't launch Skype. In this material we will figure out how this problem can be solved.
Useful advice! It is recommended to download applications for your tablet from the official store Google Play, this is especially true for such serious programs as Skype. If you find a ready one installation file ARK, then most likely you will not be able to launch Skype on your tablet.
Solving the problem
So, you have a licensed client from Microsoft (distributed for free), but it refuses to work. Most probable cause- this is the lack of updates for the application. In normal cases, the program should be updated in automatic mode, but there is a chance that the updates have not installed, so you are unable to run the old version. In this case the solution is quite simple:
- Let's go to the main Settings, here we need to find the menu Application management.
- Find Skype in the list. We click on it, a menu appears in front of us. First you need to press the button Stop the application, then Clear cache.
- When the traces are removed, you can press Delete application.
- The next step is downloading latest version Skype.
- Let's go to Play Market, in the search we find the application (there will be only one, since Microsoft has removed third-party clients).
- After installation, Skype should start and work normally.
If this instruction did not help, then perhaps the operating system got into malware. Helps in some situations full reset (Hard Reset), which deletes all data from the tablet, including viruses. Most likely, a complete reset and reinstallation of the application will solve the problem. If you cannot launch it, your device may have outdated version operating system. Sometimes the application does not start due to the fault of the developers, but in these cases the problems are quickly resolved and we can use Skype again.
