It is a rare case that the Wi-Fi button on the iPhone is not active or does not work. We will tell you what to do in this situation. If anything happens, you can always contact the specialists of our service center.
What to do if the Wi-Fi button on your iPhone is not active
- Try restarting your iPhone. If this does not work with a normal shutdown, then force it to turn off by pressing the two “Power” and “Home” buttons and holding them for 15 seconds (emergency reboot).
- Next, go to the settings and make sure that “airplane mode” is turned off, because this will mean that Wi-Fi will not work.
- Try resetting the settings to factory defaults through the phone menu by selecting the appropriate item.
- You will also need to do everything to make sure that you have latest version firmware. Install the latest version and avoid installing “Beta” versions, because they can often cause problems in your work.
If this did not help and you still have problems, perhaps some parts in your phone are broken, which is why this error occurred. Contact service center. For example, we offer free diagnostics. If it is necessary to replace parts, we will install new original ones and provide a guarantee.
Internet access - basic function any smartphone. Much of the functionality, from the ability to use the browser to updates, depends on the presence of a network connection. The easiest way to connect is a home or public router.
If there are problems with the connection, you can almost always find out for yourself why Wi-Fi may not work on your iPhone. Sometimes you will need to change your settings. In other cases, you cannot do without reinstalling the system or even hardware repair.
"Symptoms" of the problem
Let me start, perhaps, with how we can determine that we have problems with Wi-Fi. Main symptoms of a problem:
- The smartphone does not connect to available points, despite the fact that other gadgets connect to the network as expected;
- The Wi-Fi icon is not active (gray);
- You know exactly what it is available connections, but your iPhone doesn’t see them;
- The network periodically “falls off”.
Causes of the problem and solutions
If you like video, then watch the following video:
I offer an overview of the most simple ways Solving problems with Wi-Fi on iPhones.
Network reset
Before proceeding with more complex manipulations, it is advisable to simply reset the network settings. This applies, first of all, to constantly used connections to the router - at home, at work, in your favorite cafe.
If Wi-Fi does not work on the iPhone 6 (the problem is typical for this model), then you should always start with the following manipulations:
- Go to the “Settings” menu.
- Select the “Basic” sub-item.
- Find the option “Reset network settings”.
In this case, the Wi-Fi connection disappears, but it is restored after a while.
Sometimes such a measure is enough to restore network stability. The phone simply updates all settings on its own, getting rid of accumulated errors. The Wi-Fi problem on iPhone 6 causes inconvenience to many phone owners, but it is also easy to “treat” without requiring additional interventions or manipulations.
Software update
Another reason when Wi-Fi disappears is related to the operating system. It is relevant for outdated and no longer supported by official company policy Apple devices. When Wi-Fi does not work on the iPhone 4s, 5s, you will most likely have to manually try to reconfigure the operating system.
Despite the fact that “old” models no longer receive updates, you can do the following:
- Connect your phone to a computer on which you have previously installed current version iTunes.
- In the “Browse” menu you need to find the “Update” button.
- It is pressed when the smartphone is connected via cable. The system will automatically check for the availability of suitable firmware for specific model and will try to install them.
The method is effective, but if the version is older than 4s, for example, if Wi-Fi does not work on iPhone 4, then it will not be possible to use it. The manufacturer completely refused to “help” owners of outdated devices. “Buy our new products,” Apple suggests.
Recovery
In other cases, the problem of not working Wi-Fi appears after updating iOS . The situation applies specifically to new products. For example, Wi-Fi may not work on an iPhone 7 or 8, or even on a completely new X or Xr. This is called a "beta firmware issue" and is fixed as follows:
- You will have to use iTunes again.
- Go to the same “Settings” menu.
- Here, in addition to “Update”, we find the “Restore” option.
- We choose her.
It is advisable to do backup copy all data available on the phone - contacts, photos, videos. In theory, everything you need is stored on iCloud, but additional protection is never superfluous.
Restoring your phone can also help if Bluetooth is not working on your iPhone 7. This function is now rarely used for its original purpose - to transfer files. But Apple used it to connect to wireless headphones. Therefore, if branded AirPods stop connecting, you will probably also have to restore the phone through the iTunes settings.
Hardware problems
Almost always problems with a wireless network are software glitches. They arise due to “errors” and “bugs”. Especially if the phone is no longer new, iOS has been updated several times over the air, and besides, the owner of the gadget takes part in beta testing of new versions operating system.
The reason why Wi-Fi on an iPhone does not work or disappears can be considered more serious if none of the methods helped. Or if the connection icon itself remains “gray” and inaccessible, regardless of the presence of a router. They indicate a module failure - that is, a hardware malfunction that will have to be repaired by opening and reinstalling spare parts.
Similar problems can occur on iPad or iPod.
Before taking the device to a service center, make sure:
- What the router itself does. Sometimes the problem is precisely there, and then all “home” gadgets refuse to connect. If a non-Apple computer or laptop also does not work, this is a failure of the router firmware.
- That the phone is not Jailbrake. Many “illegal” iPhones begin to behave unpredictably from time to time.
- That a test has been carried out for possible software problems.
The Wi-Fi module on any device rarely breaks “on its own.” Remember if you dropped the device or if water got in. A positive answer to this question most likely indicates a fault with the contacts or a completely burnt-out part.
Options for daredevils
There are a couple more ways to “revive” non-working Wi-Fi. They can hardly be called scientifically based, so you can use them only at your own peril and risk. These methods take the problem of contact failure as a basis, and solve the problem using extreme temperatures as follows:
- take the phone;
- put it in the refrigerator
- hold for 15 minutes;
- reboot.
Remember that this technique is fraught with the formation of moisture condensation on the contacts!
Another way is no less extreme:
- take a hairdryer;
- bring it to the iPhone;
- heat with hot air for ten to fifteen minutes;
- also reboot.
What's happening? “Home” imitation of re-soldering. Sometimes it really helps if the contact on the Wi-Fi module has become loose. But there is also a high chance that the phone will deteriorate completely. As a rule, the method of a refrigerator or hair dryer does not last long, but there is enough time to wait for a full repair.
Watch a video about extreme solution methods here:
Our team in no way encourages the use of these methods! They simply exist, and we must tell about them!
If you have questions on the topic, or want to discuss this article, please write in the comments! And I say goodbye. Be kind!
Reading time: 6 min
Now we will look at the main reasons why your iPhone does not see or does not receive WiFi and what to do in this situation.
This article is suitable for all iPhone 11/Xs(r)/X/8/7/6 and Plus models running iOS 13. Older versions may have different or missing menu items and hardware support listed in the article.
The main reasons why there is no WiFi on iPhone
There are the following reasons why Wi-Fi stops working on an iPhone:
- Incorrect router/modem settings.
- Prohibited public network.
- Hidden network.
- iPhone does not have WiFi enabled.
- You previously clicked the “Forget network for a day” button.
- iOS software glitch.
- Accidental reset of network connection settings.
- Phone hardware failure and module failure.
Signs of Wi-Fi problems
It’s easy enough to understand that there are problems with Wi-Fi. If Wi-Fi is slow, the problem may be with the router and not with the iPhone. Therefore, you first need to check that the modem settings are correct.
Ask your question to a specialist
Don’t know how to solve a problem with your gadget and need expert advice?
The following signs indicate a Wi-Fi malfunction:
- The device does not connect to the access point.
- The smartphone does not connect to the network.
- Wi-Fi freezes after a short period of time.
- The Wi-Fi icon is missing from the top bar.
- Low speed Internet.
- The button does not turn on Wi-Fi connections.
- Network settings are lost.
During production Apple technology undergoes quite rigorous testing, but some users note that even new iPhone may not catch Wi-Fi. It is much easier to fix a software failure than a hardware cause. In any situation, the method of eliminating a breakdown depends on its complexity and type.
Problems with your router or public network
Apple's policy is that you will never be able to connect to a network if its settings are weak from hacking by third parties. Those. This is a kind of protection for your phone from “hackers” getting your data the moment you connect to such a weakly protected network.
You can often find such networks in cafes, shops, train stations and other crowded places. If the network has normal security, then you will connect without problems.
And if you can’t get WiFi at home, or in some trusted place (work, at a friend’s, etc.), then most likely the problem is in the router settings (does not allocate IP, there is a limit on connections and other settings that depend on the router manufacturer).
iOS update
Because of outdated version iOS wireless network may be unstable. To check your gadget for available updates, you need to go to “Settings”, select “General”, then click on the “Software Update” section.
This update method assumes that downloading new version The firmware will be installed “over the air”. You will need to have a working connection to the Internet (for example, with a 4G network if Wi-Fi is not available).
Users can also update the firmware by iTunes help:
- Connect the iPhone to the computer.
- In the “Review” section in iTunes about the gadget, all basic information(firmware version, telephone number, model, etc.).
- To check for updates and install them, click on the “Update” button.
Use this method should be in a situation where recently a Wi-Fi network gadget finds and connects to them, but the speed of the connection itself is very low.
Resetting your Wi-Fi network settings
Quite often Wi-Fi does not work due to incorrect settings. Reset required:
Settings - Privacy - Geolocation Services - System Services (located at the end of the list) - Turn off WiFi next to it and reboot.
In a situation where the iPhone does not work Wi-Fi network, and the networks themselves are not displayed in the list of available access points, or when the smartphone is connected to the network, but not a single page on the Internet loads, you should reset the iPhone settings - Hard Reset. After this, all information from the gadget will be deleted, so you need to run.
Connect to Wi-Fi - the same required function for a modern phone, how to make calls or send SMS. Every iPhone owner sooner or later faces a problem when this function fails for some reason. This article is intended to most fully explain why Wi-Fi does not work on an iPhone and how to deal with it.
Problems with Wi-Fi on an iPhone can manifest themselves in different ways: the phone may not see the network, or it may see it but not connect. Sometimes the function icon itself in the device settings does not work.
Usually there are two groups of sources of malfunction:
- Hardware - everything related to mechanical damage to the iPhone, module burnout or factory defects.
- Software - incorrect operation of the iOS operating system or other software.
The type of failure is easy to identify if Wi-Fi stopped working after the phone was in water, dropped and overheated - this is clearly a hardware failure. On the other hand, notice, for example, short circuit while charging is almost impossible.
If the cause of the problem is not obvious, it is advisable to contact a service center, where they will help you deal with the module failure. But most often the gadget can be repaired at home. There are several simple ways to troubleshoot the problem yourself.
Updating iOS
It often happens that the source of the failure is the incorrect operation of the software. This is especially true for firmware. Most of the errors associated with this are corrected by developers in new iOS versions, so the first thing to do is update the operating system to the latest version.
This is a fairly easy process, and will most likely solve your Wi-Fi problems.
Resetting Wi-Fi network settings
The developers also recommend trying to reset all connection settings and remove known access points and passwords for them. This is done through standard menu iOS configurations, through the “General” menu. Next, you need to select the “Reset” section and already there - “Reset Network Settings”. Your device may require you to enter your Apple ID password.
After reset custom parameters will be deleted, including passwords and saved addresses. If connection to wireless network after this it is not restored, it makes sense to look for clues elsewhere. There are several other easy methods to restore communication.
Reconnecting to a Wi-Fi network
Among possible ways get Wi-Fi working on your smartphone - reconnect. To do this, you need to go to the Wi-Fi configuration, select an access point to which the gadget does not want to connect and set the “Forget network” command, and then start searching for distribution points. You can learn more about the problem of finding a network by going to.
If manipulations with configurations do not help wireless connection, it makes sense to do hard reset. This will return all phone configurations to factory default. This can be done by simultaneously pressing the “Home” and “Power” keys. After such a reset, all user settings and programs will be deleted.
Rebooting the smartphone usually “cures” most Wi-Fi errors. This is the most that the user can do independently if the source of the bug is a glitch in the iOS operating system.
Hardware failure
The most serious problems are with the hardware. A malfunction of the gadget's internal components is common cause Internet connection problems. It is not recommended to repair the phone yourself, especially if the Wi-Fi module is damaged. But if the failure occurs due to overheating or water ingress, you can try to fix it with a hairdryer.
To do this you need:
- Take off back cover(for model 4) or screen module (for iPhone 5 series and higher). To do this you will need a Pentalobe star screwdriver. Most best option- a special screwdriver for iPhones.
- Find the module. It is located under a metal cover, which also needs to be removed. Then you need to unscrew the screw securing the antenna and very carefully remove the module. For more information about the location and the complete replacement process, see the video at the bottom of the article.
- Warm it up gently with a hairdryer. Hot air (slightly hotter than room temperature) should only get there, but not constantly “hit” one place. The procedure takes no more than two minutes.
- You only need to reassemble the device after the board has completely cooled down.
The procedure should be approached with extreme caution. There is always a risk of critical damage to smartphone components.
The problem is in the router
If the above tips do not help, there is a possibility that the router itself is not working correctly. This is easy to check - if other devices, including a computer, also cannot connect, then most likely you should pay attention to the configuration of the transmitter. They are often reset due to connection reboots and some external problems. In some cases, the reason lies in a hardware malfunction of the router.
The indicators indicate that the transmitter is not operating correctly. All of them, with the exception of the power indicator and the WLAN indicator, should blink - this indicates that the device is transmitting data. Power and WLAN should be lit steadily. Many users often simply forget to enable the latter on the router itself.
The internal configuration of the router is done through the menu, which can be accessed using an Internet browser at 192.168.1.1 or 192.168.0.1. If the user does not know the correct values for setting up the connection, it is better to call a specialist or call the telecom operator’s support service.
Conclusion
Connection difficulties are quite common, and many of them can be resolved on your own. This should be done if the causes of the problems lie on the surface and are easily recognizable. And if it is possible to put the device in order without the risk of breakdown. In all other cases, it is strictly recommended to contact a service center, especially if the error is hardware. In some cases, only specialists can accurately determine the specifics of the malfunction and eliminate it.
Video
If Wi-Fi on your iPhone does not work, do not rush to take the device to a service center. First, try to fix the problem yourself. As soon as there is a problem connecting to the wireless network, restart the device and reset the settings. There are also other ways to troubleshoot Wi-Fi problems, depending on the cause of the problem.
Main causes of malfunction
If you surf the Internet frequently, the quality of your wireless network reception is very important. Therefore, when Wi-Fi stops working on the iPhone (does not connect to the network, freezes or works at poor speed), this can become a very unpleasant problem. You can try to restore the device yourself or use the help of experienced specialists.
There are reasons why Wi-Fi on an iPhone may stop working:
- hardware failure
- software glitch
- accidental reset
- mechanical damage to the device
- moisture getting inside the smartphone
Software failures and lost network settings can be easily fixed by yourself.
Signs of Wi-Fi failure
Understanding that there are problems with Wi-Fi is quite simple. If Wi-Fi is not very fast, perhaps the problem is not in the smartphone, but in the router. Therefore, first check that your router settings are correct.
The following signs indicate a Wi-Fi malfunction:
- the device does not connect to the network
- The smartphone does not connect to the access point
- Wi-Fi icon is gray
- Wi-Fi freezes after a short period of time
- the button does not turn on mobile internet, Wi-Fi connections
- Internet does not work well (low speed)
- network settings are lost
Of course, Apple equipment undergoes rigorous testing during production, but some users notice that even new iPhone Doesn't pick up Wi-Fi. Fixing a software glitch is much easier than fixing a hardware problem that causes Wi-Fi to not work on an iPhone. In any case, the method of troubleshooting depends on the type and complexity of the breakdown.
What to do if Wi-Fi does not turn on due to a software failure
It happens that Wi-Fi freezes and functions poorly due to system errors. Often the cause is a software glitch after updating the operating system. However, there are other software reasons due to which Wi-Fi does not work very quickly or does not turn on at all.
If your iPhone stops functioning normally, Wi-Fi works poorly or does not turn on at all, the button does not turn on, the icon is gray, or you find other signs of a malfunction, try the following steps:
- reboot the router
- If rebooting the router does not help, force a “reboot” of the mobile device
- if Wi-Fi does not work or freezes, update the operating system
- install an antivirus, your iPhone may be infected
- try connecting to mobile internet
If the steps performed did not help, and Wi-Fi is in your mobile Apple phone did not work, the problem is most likely in the hardware. The reasons for such breakdowns are quite varied, ranging from breaking contacts with motherboard and failure of the power button cable, ending with module failure.
What to do if Wi-Fi does not turn on due to a hardware failure
The hardware failure is not related to the OS firmware or malware software. This problem is quite annoying. Incorrectly performed repairs can affect not only the operation of Wi-Fi, but also other functions of the iPhone smartphone.
You can find the following methods on the Internet: self-recovery Wi-Fi hardware:
- warm up the switched-on iPhone with a hairdryer at the maximum power level - if a warning appears on the smartphone screen about the maximum high level temperature, stop heating immediately and reboot the device
- if Wi-Fi still does not work, try putting the iPhone in the refrigerator for no more than 15 minutes, then reboot the smartphone
These methods are quite simple, but they are not always suitable, so if you are not sure of the correct actions, it is better not to do anything until you disassemble the device.
How to repair a gadget by first disassembling it
If your smartphone's functions are not working well or have not been restored at all, disassemble the device using special tools and try to determine what the problem is.
For disassembly Apple smartphones Usually two screwdrivers are enough (a regular Phillips screwdriver and a specialized one for smartphones). Once you have your tools ready, follow these steps step by step:
- unscrew the fasteners and remove the front cover of the iPhone
- find a Wi-Fi module (1 by 1 cm square, covered with a thin film)
- carefully remove the protective covering using tweezers
- slowly, at an angle of 90 degrees, start warming up the module with a hairdryer, carefully directing hot air onto the board
- move the hairdryer evenly around the perimeter of the Wi-Fi module
- After heating the board, press it to the contacts, secure the square with a small piece of cardboard
- wait until the components cool down completely and turn on the iPhone
After such actions, Wi-Fi usually begins to function stably, however, situations arose in which smartphone owners discovered additional malfunctions.
This kind of trouble can happen to anyone. iPhone model, therefore, if Wi-Fi does not work, and you do not know what exactly the problem is (a software failure, a module, power and volume buttons, or other hardware elements), you doubt the success of self-repair, use the services of qualified specialists.
