The sound on the Windows 10 laptop has disappeared. The sound in the headphones does not work.

As soon as the official release of the “ten” took place, almost every owner of previous versions took advantage of the free update opportunity. Actually, users got a lot of pleasure from the long-awaited version, especially since the update did not cost them anything at all. But the system is by no means free of glitches, and soon active users began to feel this on their devices. One of these errors is loss of sound.

Of course latest version Windows is still very young in the eyes of users, so there are not many people who know how to solve this or that problem. Thus, only expert advice is needed. Today, our website will be a virtual wizard for you who will help you fix the problem and return the system to “voice.” So, what to do if there is no sound in Windows 10?

Reasons why sound disappears

In general, there are not so many sources of error, so identifying the “hero of the occasion” will probably not be difficult (unless you have a special case). In principle, it may be that the user simply forgot to activate the speakers. This sounds trivial and even funny, but still check the corresponding indicator on the taskbar.

In the end, it might not be you who did this, because quite often relatives or friends ask for the device for a while and can turn off the sound so as not to attract attention to themselves and not disturb the public.

See if everything is system sounds activated and whether they are at a minimum level.

In addition, the problem may also come from the speakers, or rather from their cable. Also, the headphones may not be completely working. In general, checking this equipment on other devices will not be difficult, at the same time you will know that the problem is definitely not with them.

A very common cause of sound loss is an outdated or malfunctioning driver. In this case, you need to download the appropriate “firewood” for sound from the official resource. We recommend downloading it on official websites, since carrying out this process on other resources may “bring” viruses to the system.

We also draw your attention to the fact that on offsites “firewood” is not located in a separate section, so in order not to torment yourself wandering through the developer’s resource, select the available items in the “Sound, gaming and video devices” option, click right click mouse to open the context menu and activate the line “Update hardware configuration”. After installing the update, the problem should be resolved.

There is no sound on the computer - we analyze the system

In general, in order to no longer think or guess what the problem is, we advise you to carry out troubleshooting. If the user already knows about the reason, then this procedure will only confirm the opinion. So, to start the process, right-click on the speaker icon. From the context menu, select the "Detect audio problems" option.

In the event that the system reports the absence of the necessary “firewood”, the algorithm for solving the problem will look very simple. Go to "Device Manager" and select "Sound, game and video devices".

This option will require either updating the configuration or replacing the “firewood” of audio inputs. If there are no names in the dialog box, this means that there are no drivers.

Therefore, you need to install the latest software and reboot the device. Then you can check if everything is ok with the sound.

Setting sound options

If the system analysis does not reveal any faults, then you should use another option in the context menu of the sound icon. It's about about the “Playback devices” item. After activating this option, select “Speakers” in the first tab of the dialog box that appears. In this subsection, go to the “Levels” tab and look at the positions of the indicators, make the indicators higher if necessary.

Interestingly, there may be no sound on the device even when the indicator indicates normal mode work. In this case, activate the “Playback devices” option again. In the dialog box that appears, make sure that in the “Speakers” item next to the “Default device” line there is a checkmark.

Once you are sure of this, go to the “Device Manager” and look at the available lines in the “Sound, game and video devices” section. When you see the sound driver there, double-click on it to view its properties. Despite the fact that in the “General” tab you can see a message about normal operation, the problem is still hidden in these parameters, but only in the last tab.

Go to the “Events” tab, where you will see in the description a request about a device installation that was not completed. To complete the process, download the “firewood” for the multimedia controller and carry out the installation directly. After this, the sound indicator will display the truly true state.

For what reasons is there no sound in certain programs?

Quite often, the sound may disappear in any player due to banal incompatibility with the “ten”. To solve the problem, install new codecs, or even better, find another player.

When searching for other relevant programs, pay attention to the characteristics of the player, particularly its compatibility with Windows 10.

In general, among the programs where the sound may disappear are web browsers. This kind of problem is not at all exciting, since we often launch some audio tracks or videos and there’s no way we can do without sound. In this case, experts advise updating the flash player or plugin that is responsible for the sound.

Well, the problem of lack of sound is by no means a new thing for owners of the Windows operating system. It is worth noting that such a problem will be effectively combated only if your “ten” is licensed. If none of the suggested tips helped, then you should contact your nearest service center. In any case, this problem can be solved and we hope that our article will help you fix the problems.


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With the free upgrade to Windows 10, millions of PC users have replaced their old operating system. This type of update has allowed many users to appreciate all the benefits new Windows 10. But as history shows, all new Windows operating systems are not without problems. After update or complete Windows installations 10, for many users the sound on their computer has stopped working. In this material, we will describe in detail what problems with sound may occur in Windows 10, and also describe ways to solve these problems.

The easiest method to solve the problem when the sound disappears in Windows 10

Windows 10 can automatically fix sound problems when it stopped working. You can resolve this issue by using the Diagnostics and Troubleshooting Wizard. This master is troubleshooting utility. You can launch this wizard by right-clicking on the standard volume control icon, which is located on the taskbar in the notification area.

Now in the context menu that appears, you need to select the “” item, which will launch this wizard. After starting, the wizard will immediately run diagnostics, which should identify and fix the sound problem.

In our case, the test wizard found a problem with the disabled sound card and we were able to fix the problem.

This wizard often helps users out when there is no sound on the PC.

No sound in playback devices after installing updates

Very often, users with Windows 10 OS encounter a problem when Multimedia speakers and headphones do not play sound after installing updates. In this situation, the strange thing is that the sound is not supplied to multimedia speakers and headphones, but operating system still doesn't see any problems. For example, if the OS was able to detect that there is no sound on the PC, then on the taskbar in the notification area you can see a corresponding icon that notifies you that there is no sound.

In this same situation, everything is fine with the icon. If we go to the device manager, we will find that the sound card has the name “ High enabled device Definition Audio ».

If the driver sound card installed normally, then in its name in the device manager you will definitely find a prefix indicating the supplier of the sound processor. For example, sound cards from Realtek have names in the task manager " Realtek High Definition Audio" In our case, there is no such prefix. Typically, this situation occurs due to downloaded drivers in place with Windows 10 updates, which the system installed incorrectly or the sound card does not support.

Installing drivers from official sources will help solve this problem.

In the next chapter we will look at examples of installing drivers on a laptop and desktop computer. We hope this chapter will answer our readers why after Windows updates 10 sound does not work.

Clean installation of drivers on the sound card

Windows 10 cannot always find drivers automatically for new sound cards in laptops and desktop computers. Also, a dozen may incorrectly install drivers downloaded from Windows Update. Therefore, in this example we will show how to install new drivers for a desktop computer and laptop from scratch.

For the desktop computer example, we will use a PC, which is based on a motherboard MSI A88X-G43. This motherboard has a sound card that is based on a chip Realtek ALC892. You can download the driver for this chip on the manufacturer’s official website motherboard www.msi.com. In our case, the driver is a 64-bit version for Windows 10 64 bit. After downloading the driver installer, run it.

Installing the driver from Realtek is very simple and comes down to a few clicks of the Next > button.

After installation, the installer will prompt you to restart your computer, which we will do.

After restarting the PC, an icon will appear in the notification panel.

Using this icon you can go to “ Realtek Manager HD", where you can produce fine tuning sound card.

Installing the driver on a laptop is almost identical to the first example. For example, we will use a laptop Acer Aspire V3-372. This laptop also comes with a sound chip from Realtek. You can download the driver for this laptop at www.acer.com/ac/ru/RU/content/drivers. After downloading, we will also launch it, as in the first example.

Having launched the installer, the same window will appear in front of us as in the first example. The process of installing a laptop driver in our case is identical to that of a desktop computer. If the sound stops working on chips not discussed in this chapter, then the principle of installing a driver on them is as similar as possible to the examples discussed.

Even for a stationary PC and laptop, these methods of solving the problem can help when no sound:

  • If there is no sound on your PC due to the driver's fault, then this problem can often be solved complete driver reinstallation.
  • When searching drivers for an old PC, the user often encounters a situation where his no for Windows 10. Many manufacturers often abandon old PCs and do not update drivers for them, so they are not available for new OSes. They can help in this situation drivers designed for Windows 7 and 8. The only thing you should pay attention to in this case is the bit depth of the OS for which this driver is intended.
  • If you downloaded or found it on disk Very old driver , then it will not be possible to install it, since it does not have Windows support 10. It can help in this situation running the driver installer in OS compatibility mode for which it is intended.

Correcting playback device settings in Windows 10

Windows 10 has many options that improve audio performance. But if your PC is already quite old, then it may abyss sound, just because of these improvements. To fix the problem where the sound disappears, these enhancements need to be disabled. To do this, let’s go to the “ Sound", which is located on the control panel. You can quickly open this snap-in using the program “ Execute", typing the command mmsys.cpl in it

In the window that opens, find the default audio playback device and right-click on it. In the context menu that appears, let's go to the properties of this device. The playback device can be either speakers or headphones. In the device properties that open, open the tab “ Improvements».

On this tab we are interested in the checkbox with the name “ Disabling everyone sound effects " We need to enable this checkbox and click the Apply button to save the settings. After completing these settings, check your speakers and speakers for sound.

Even in Windows 10, users can watch hoarse sound in headphones or automatic volume reduction. This is also related to the options, which in this case should improve the quality of communication when talking via a PC. Disable these settings can be done through the same add-in in the control panel " Sound" Therefore, let’s open this control panel add-on and go to the “ Connection».

On this tab you need to select the radio button " No action required"and confirm saving this setting with the Apply button. After making these adjustments, playback quality should improve.

Let's sum it up

In this material, we tried to outline all the ways to solve problems when the sound stopped working in Windows 10. In addition to software problems with sound playback, the user may also encounter faulty headphones and multimedia speakers. It’s quite easy to check this problem by taking working speakers or headphones from another PC.

Also Incorrect connection of headphones and speakers to the front and rear panels may be a consequence of when the sound stopped working. There are also quite often cases when the sound stops working when connected to the front panel. This is usually due to incorrect connection of the front panel to the motherboard or incorrect wiring of the front panel. We hope this article will allow you to solve the problem when there is no sound in Windows 10, and you will be able to listen to your favorite song or watch a new movie normally.

Video on the topic

Sound problems on computers running Windows 10 may be similar to other versions of the operating system. But the disappearance of the “tens” sound quite often happens after upgrading to it from previous versions of Windows - 7 or 8.

If after installation or update the sound does not work on Windows 10, then it is recommended to try to restore it in the following sequence:

  • built-in automatic tool;
  • checking the functionality and contacts of playback devices;
  • checking that the audio service starts correctly;
  • correct installation of drivers;
  • correct setting playback devices.

The first 3 points require a minimum of time. First, you should try to restore the sound automatically using a built-in recovery tool specifically designed for this purpose. To do this, right-click on the speaker icon on the taskbar and click on the line “Detect sound problems.”

If there are no changes, you should eliminate them one by one. possible reasons no sound. And you need to start by carefully checking the reliability of connecting the speakers or headphones to the corresponding jack on the computer. You need to make sure that your playback devices are working by connecting them to other sound sources (another computer, smartphone, player).

The next step is to ensure proper functioning Windows services Audio. To do this, select “Administration” and “Services” in the control panel. The Windows Audio service startup type should only be “Automatic”.

Driver problems

Quite often, especially on laptops, the sound disappears after normal automatic update drivers sound card. The best driver, according to the system, in fact does not turn out to be such. In such cases, the system should be prohibited automatic download drivers. To do this, select “Devices and Printers” in the Control Panel and right-click on the computer icon. In the list that appears, select “Device installation settings”.

Then disable automatic downloading in a new window.

Below is discussed manual installation drivers.

If the sound disappears on a computer or laptop with Windows 10, you need to right-click on “Start” and go to “Device Manager”, where you select the appropriate sound card. Reassuring messages about the normal operation of the device and the driver not needing to be updated should not be trusted if there is no sound. The inscription “Device supporting High Definition Audio” instead of the name of a specific sound card is much more informative. Such an inscription, as a rule, indicates that the optimal drivers for the board are not installed.

In this case, you should first try to reinstall the drivers from the motherboard disk that came with the computer when you purchased it. If they are missing or outdated, you need to find out the model of your motherboard. To do this, you can look at the documentation or the board itself. Then you need to visit the website of the motherboard (not sound) board manufacturer and download the latest sound drivers and install them. If they are not yet available for Windows 10, then drivers for the “seven” or “eight” are also suitable. But the driver bit size (64 or 32 bits) must match the system one.

If the motherboard model could not be determined, then you need to use special program Driver Pack Solution. It will automatically download necessary drivers.

The described sequence of actions does not always solve the problem with the lack of sound. In this case, you must run the “Device Driver Installation Wizard” in compatibility mode. previous version Windows. To do this, you need to right-click on the shortcut or executable file of the installer program, select “Properties” and the “Compatibility” tab.

If the sound still stubbornly does not play, then a global reinstallation of the audio path can help. To do this, in the “Device Manager”, first remove the sound card and all devices under “Audio inputs and audio outputs”.

Then run the installer again. If the driver does not install this way, then select “Action” in the manager, and then “Update hardware configuration”.

Checking playback device settings

Sometimes sound problems are related to incorrect setting audio devices. For example, if there is no sound in your headphones, you should check your default playback device and make sure it is not disabled. To do this, right-click on the speaker icon on the taskbar and select “Playback devices”.

In addition to the lack of sound, its defects are possible. For example, the sound stutters or wheezes. Sometimes sound effects interfere with normal sound reproduction. To exclude them, you need to right-click on the speakers, select “Properties”, go to “ Additional features" and check the appropriate box.

If there is too much quiet sound on a laptop or computer, you will need to check the volume settings. To do this, right-click on the icon of the audio device being tested, select “Playback devices” and go to the “Communication” tab. In the window that appears, if necessary, select “No action required.” This will increase the sound on the laptop when it is simultaneous use to talk on the phone.

Windows 10 is a system whose customization is just beginning. Some programs are not even compatible yet. The fact is that Windows 10 is in the process of being finalized, so problems occasionally arise. typical problems. For example, users may experience the following situation when the sound disappears:

  • The sound suddenly disappeared after the next installation of updates or the system itself.
  • The sound suddenly disappeared due to unforeseen reasons.

What's important in this situation? The main thing is not to panic and check the settings. Nothing is impossible, and adjusting the sound is a matter that can be saved. So let’s approach the issue systematically and try to eliminate such a nuisance.

If after reinstallation

This development of events occurs most often: the sound comes and goes, because there are no drivers installed for it. Even if the operating system itself installs drivers on the computer, this does not mean at all that the sound is working. And here you can use two procedures that are specific to each type of device:

The most banal reason

Let’s say everything was working fine, but suddenly, for unknown reasons, the signal from the speakers disappeared. In this case, it may not be Windows 10 that is to blame, but the user himself.

The most important thing is to check that the audio cable is connected correctly. Everyone knows that any computer has several sockets for plugs. Naturally, each manufacturer has its own wiring, so it’s easy to make a mistake about where the audio jack is and where it’s for the microphone. So you should try all the connectors to definitely eliminate one of the typical reasons why the sound signal suddenly disappears. Along the way, you should pay attention to the speakers themselves. It is possible that manufacturers supply them with their own sound controls and switches. Perhaps the speakers are simply turned off or the volume is at its quietest setting. For the sound source, just turn on the player on your computer or phone.

Lost settings

Perhaps the sound settings have been changed so much that everything on the computer is turned down to the minimum volume. To check this option, click on the icon Windows volume 10. After this, select Playback Devices.

Let's look at what device actually works in the computer to reproduce sound. Perhaps an HDMI output and something like that will be installed.

If the setting is set to Speakers, then you need to select them from the list and click on the Properties button. After this, it is better to study each tab for sound levels and effects. Sometimes the settings for this parameter simply do not transmit sound.

It is also important to pay attention to the presence of programs on the computer that are involved in editing and adjusting the signal level. It is possible that the volume control in these applications is set to the lowest setting, which prevents the transmission sound signal to the speakers.

device Manager

Another solution to this problem is to launch the dispatcher Windows devices 10. To start this application You can use the key combination Win + R, after which you need to enter devmgmt.msc. Open the special tab Sound, game and video devices, right-click on the name of the sound card and select Properties. Next, look at what is written in the Device Status area.

If after all this there is no message that the device is working normally, then you need to download drivers either from the network or using the DriverGenius application.

It is possible to resort to standard Windows programs 10. In this case, Windows Audio helps. This application will open if you go to Control Panel, click on Administrative Tools and select Services. Windows Audio will be in the list of services. You need to check that the Startup Type area is set to Automatic and the service is running.

BIOS

Finally, you need to think about the fact that the sound in Windows 10 may have disappeared due to the integrated sound card being disabled. It can be disabled in the BIOS. You should look in sections such as Integrated Peripherals and Onboard Devices Configuration. Perhaps this is the reason for the lack of sound.

As is clear from all of the above, to decide this problem, there is nothing complicated. All you have to do is be patient and try several solutions.

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The sound on your computer may disappear not only after the next update to Windows 10, but also for any other reason. Sometimes it is not possible to install them, but it is necessary to restore functionality. First you should check the settings, sometimes the sound does not work after it is turned off. It is also important to pay attention to the signal output to the audio equipment. These activities help to avoid trivial reasons why the sound does not work.

Checking settings

A good place to start would be to contact Windows settings 10. Sometimes you just need to turn up the volume. Right-click on the speaker in the lower right corner. Will come out context menu, in which you need to select the highlighted item.

A special Windows 10 module will launch, which will try to automatically detect the problem. If the problem was not found and the sound still does not work, then you can move on to the next step.

  • You need to open Playback Devices and click on Speakers twice.

  • After this, you should open the Levels tab and check each slider. After all, if they are turned to 0, then the sound cannot come from anywhere.

You can run the Realtek High Definition Audio service for updates to check. To do this you will need:

  • Open the Start menu.
  • Select the Settings tab.
  • Then you need to go to Update and Security.
  • Search for updates.

If something is found, the updates will be immediately installed on the computer.

Connections

Do not forget that the reason why the sound does not work in the operating room Windows system 10 may be completely trivial: the wire is not connected to the correct socket. The problem can be solved simply by connecting an audio cable alternately to each connector. As soon as the signal is heard, the input will be identified correctly. There may also be a problem with the audio amplifier. Often, users output sound to equipment that itself amplifies it. You need to make sure that the volume level is at a sufficient level for the signal to be heard.

It is worth paying attention to the choice of the input signal into the amplifier itself, and checking the settings.

After this, the fool effect will be eliminated, when the problem is of the nature of ordinary confusion or carelessness.

Installing drivers

It happens that checking updates and connections does not help, and the sound does not work again. In this case, you need to check whether the drivers for the sound card are installed. It is not necessary to download such utilities yourself, as you can do this using automatic programs. For Windows 10, a basic search is provided in this case. In order to contact Windows 10 with this question, you need to:

  • Open the search, which is located next to the Start button.
  • After that, enter Device Manager in the search.
  • Next, select Sound, game and video devices.
  • We open the lists; if there is nothing in the lists, then we need to update the configuration. If the lists contain items, you must select Update drivers.

After all the actions taken, the sound should return to normal. It's a good idea to restart your computer for the changes to take effect. Since Windows 10 is the newest operating system from Microsoft, after the next update, very strange things can happen in it. There is only one reason - bringing the system to normal operation. Only users can give good response about a new axle, so putting it into operation unfinished is an excellent marketing ploy. Of course, you will have to suffer a little because of this. But this torment accompanied all Windows series.

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