Have you ever had a situation that when you visit a page, there are difficulties with sound reproduction. What to do? It turns out that you don't always need to contact a service center for help. In many cases, problems can be corrected on their own. Let's take a closer look at what to do if the sound disappears in the browser.
Why is this happening
The reason for the loss of sound can be trivial. This is a muted or underestimated volume. To verify this, left-click on the speaker icon in the system tray (bottom right), and move the volume slider.
Driver problem
The reason for the loss of sound is due to incorrect or outdated drivers. Please update or reinstall them. For this:
Enabling services
The Windows Audio service is responsible for playback. It can shut down automatically. How to check:
Sound is choppy or distorted
Mozilla Firefox
What if there is no sound in this browser? Open the menu (three horizontal stripes), then "Settings".
Here we are interested in the "Privacy" section. We find the button "Exceptions". It is possible that the site where you have difficulties with sound reproduction is squeezed into this list. Delete it.
Yandex browser
Turn off blocking video and flash banners. To do this, go to "Settings" (three horizontal lines) - "Add-ons".
In the Ad Blocker section, turn off the Flash Blocking extension.
If all else fails
Try using Microsoft's troubleshooting tools. To launch the troubleshooting wizard, right-click on the speaker icon (bottom right). Select "Find Problems".
The utility will start working. It will find all existing problems (if any) and display brief information about them. You will be prompted to fix them automatically. Do it. After completing the work, restart the PC for the changes to take effect.
Troubleshooting sometimes takes a long time. Up to one hour. It all depends on the power of your PC. It usually takes 1-2 minutes for detection.
Contact the official browser support
To do this, in Google Chrome, click "Settings" - "Help" - "Report a problem".
A window will open where you describe your problem and click the "Submit" button. Describe it as accurately as possible. You will receive an answer within 1-3 days.
Reboot
Go to the "Task Manager". Find the browser and click the "Remove" button.
Now we need a "Details" section. Close all browser-related processes.
Missing sound on YouTube (YouTube)
This happens when switching the pause and play buttons. There is a volume button next to it. You cannot accidentally click on. If it is crossed out, click on it and, if necessary, move the slider to increase / decrease the volume.
Conclusion
If the sound disappears in the browser - do not panic. Perhaps the contact in the headphones just came off, or the volume control turned off. To find out if the sound issue is with your browser or system, open the site with a different browser. If everything works as it should, try using the Microsoft Recovery Wizard to fix the problem. For example, on my windows 10, this method often helps me.
Probably, many Internet surfers sometimes notice that when visiting a particular resource, problems with sound reproduction may arise. Why is the sound disappearing in the browser? How to deal with this? Now we will try to find answers to these questions. For the most famous browsers, personal solutions will be given.
Sound disappears in the browser. Why?
So, let's start looking for the reason for the disappearance or mute of sound in Internet browsers (so far without interfering with the program area). No matter how trite it sounds, the appearance of such a situation may be due to the fact that either on the computer terminal or on active speakers powered from the mains, the volume is simply reduced or completely turned off.
What to do? Yes, just check the volume level in the system by clicking on the icon in the system tray, make sure that the volume control on the speakers is working, and whether the power is connected to them. Often, many do not pay attention to this, but in vain. But this is the simplest situation. Further it will be a little more difficult.
What to do if sound disappears in the browser?
Sometimes it also happens that up to a certain point everything worked as expected (meaning without using a browser), and suddenly - silence. Why did the sound disappear in the browser on startup? There can be many reasons.
Here it is worth paying attention to the currently running applications. They can also use sound, but in a somewhat specific way. It so happens that their settings are prioritized and prevent any other applications from accessing the sound drivers.
This can be illustrated by the example of the FL Studio music sequencer. So, for example, in the audio settings there is a special Auto Close Device mode. If this function is disabled, the program, when minimized, will use the audio device and its drivers in priority, which means that no other application (be it a media player or the same browser) will have sound. By the way, the same applies to "dialers" such as Skype. Mail.Ru Agent, ICQ, QIP, etc.
Driver problems
Sometimes there are other situations as well. For example, the sound disappeared in the Yandex browser or in any other. The problem may be that the device is currently disabled, the system has incorrect or outdated drivers.
In this case, you should update or reinstall the drivers for the sound card or additional virtual devices present in the computer system. This can be done in the standard way from the "Control Panel" in the "Device Manager", using the properties line and the "Driver" tab to access the functions, where there are several buttons, one of which allows you to update the driver, and the second - to remove and then install it over again. There is also a "Disable" button.
It may well be that it just looks like the "Enable" button, if the driver is disabled at the moment. You can also rollback the driver, as shown in the example, if everything worked fine before the sound disappeared. If the system reports that the device is completely disabled, you can try to enable it in the BIOS, but, as a rule, such situations are extremely rare.
If there is sound, but it is distorted, interrupted, or disappears
Now we can consider the question of why the sound disappears in the browser, constantly interrupting. Apparently, on weak machines, this may be due, firstly, to a large number of open applications that somehow access the sound system, and secondly, to the fact that there are a lot of tabs open in the browser itself, which it does not manages to process on time in terms of full content download. So to say, braking the system with increased access to the hard disk loads the processor and RAM and causes sound jumps in the form of interrupts.
Plugin settings features
Let us now consider the problem of why the sound disappeared in the browser, from the point of view of plug-ins. Typically, the most basic add-ons are such as Adobe Flash Player or Shockwave Flash. It may very well be that the problem lies precisely in them.
There are several ways to do this. First, try to check the compatibility of the version of the flash player with the browser itself, update it to the latest version through the built-in update system, or completely remove it in the standard way, download the latest version and reinstall it. This can help in many cases. The same situation can be observed with other plugins that, when integrated into the browser, can use the sound system. Now we will consider such situations for each specific browser using the example of several of the most popular programs.
Fixing the problem in Google Chrome
As a rule, the problem with "Chrome" in many cases lies precisely in Shockwave Flash. To correct the situation or find out the reasons for the mute, you need to do the following.
In the address bar, enter chrome: // plugins and click the "Details" hyperlink in the upper right corner. Here you need to find the item pointing to the dynamic library pepflashplayer.dll and disable its use. If the sound appears, then the problem is in this plugin.
Here it is worth paying attention to the fact that Shockwave Flash is present in the browser from the very beginning. If Adobe Flash Player is additionally installed, unexpected conflicts may occur between the two add-ons. Here you need to either disable them one by one, or use one or the other.
Fixing the problem in Opera
Let's see what you can do if the sound disappears in the Opera browser. Opera is a rather specific browser in terms of settings.
First of all, you need to thoroughly clean the cache, using the tool menu with the command "Delete personal data" for this, and from the list you must select clear cache. It is also worth checking the basic sound settings again from the "Tools" menu, sequentially going to the "General settings" / "Advanced" sections. There should be a check mark next to the line “Enable sounds”.
If there is a situation where the sound disappears again and again, you can try updating or reinstalling plugins in the Opera browser, as described a little earlier.
Fixing the problem in Firefox
Now let's figure out what to do if the sound disappears in the Firefox browser. Naturally, here you can do the same as before, in terms of reinstalling the built-in players.
But first, you need to use one-by-one disabling of absolutely all installed plugins. If that doesn't work, you need to go to the "Privacy" section located in the "Settings" menu and check the "Firefox" drop-down menu. The program will use your settings for storing history, in which exceptions are indicated. It is quite possible that this list contains exactly the site you are currently visiting. Just remove it from the list.
Fixing the problem in Yandex browser
For the case when the sound disappeared in the Yandex browser, standard methods are suitable, but there are also pitfalls here.
The main problem with disappearing sound can be the sound mute on the tabs. Here you need to go to the extensions menu and look at the state of one of the lines. There can be two options here: "Mute sound on all tabs" and "Unmute sound on all tabs". It is clear that if the second option is highlighted in the setting itself, then the use of sound by the browser is simply disabled.
What if all else fails?
In principle, we have considered the most common situations associated with distortion, partial or complete loss of sound in the most popular Internet browsers. If the above methods of fixing the problem do not help, it is worth taking drastic measures, say, testing the soundcard.
This can be done from the DirectX dialog box invoked through the Run menu using the dxdiag command. There is a special test button on the tab of the installed audio equipment. If it is completed successfully (and the user will hear sounds during its passage), then the problem is not in the sound card, but in the browser. As a last resort, it will have to be reinstalled again. If someone is intimidated by the loss of saved data, after reinstallation, you can use the import of bookmarks or "Favorites" information (of course, if the option to save personal data was set during the uninstallation process).
If this does not help, you will have to physically test the soundcard or replace it due to a complete failure. In general, there can be a lot of reasons for the loss of sound, for example, incorrect operation of the site, influence on the computer of extraneous electrical equipment, power surges, etc.
Very often, users of computer systems have to solve seemingly simple questions, such as, for example, “what to do, there is no sound on the Internet”. Imagine, sometimes such problems baffle even real computer gurus with many years of work experience.
Today we will answer the question: "What to do? There is no sound on the Internet."
Similarities and differences
As you know, in modern operating systems, it is impossible for a program to directly access the functions of executing devices, bypassing kernel modules. Therefore, in the topic under consideration, sound, if any, should be present in the entire system. In other words, if there is no sound when browsing the Internet, then you need to make sure that sound playback works in applications. For example, it is enough to start a movie, music, game, etc. In case of silence, the reason must be looked for in:
Audio adapter (not prohibited in BIOS or device manager);
Speakers or headphones (sometimes it is enough to fix a plug that is accidentally hit);
System settings for volume, speaker configuration and the purpose of the main playback device ("Start - Control Panel - Sound").
However, the problem is “What to do? There is no sound on the Internet ”is not always easy to solve. More often than not, the reason is different, and the solution is different from that which is applicable to regular applications.
It's time to change the program
Since a specialized application is used to view pages (including interactive ones) in the global network - a browser, it is obvious that in case of various problems, the first thing to do is to check the operability of the resource in alternative products. If the page should play audio, but in reality there is silence in the speakers, then you need not read about how to set up sound on the Internet, but change the browser. For example, if there is no sound in Internet Explorer, you need to open the same resource in Firefox, Chrome or another browser. Very often, such a simple action turns out to be incredibly effective. The inability to work correctly with the content of some pages is caused by the partial support of standards by the browser itself. We recommend to open the website html5test.com and, after checking the result in your browsers, choose the most progressive one.
In applications
Windows systems from Vista to 8 provide the ability to independently adjust the volume of each application. So, if you can't figure out the question: “What to do? There is no sound on the Internet ", then when the page is open, you need to press the right button on the speaker image in the system tray and select" Open volume mixer ". Here you should make sure that the sound intensity for running programs is not too low.
And again toclothes
Often, the playback of an audio stream from Internet pages occurs through the program modules-handlers installed in the system. Obviously, in their absence, there will be no sound. Although resource owners in one way or another inform visitors about the need to install a particular program, sometimes this goes unnoticed. We recommend that every Internet user download and install the following programs in advance:
Adobe Flash Player from Adobe current version;
Java operating system (32 or 64).
Sound in Google chrome disappeared before. Then it was all the fault of the plugin failure Adobe flash... Now the browser is using another plugin - PepperFlash Plugin.
In the 57th version Google chrome the page for enabling / disabling native plugins has disappeared. According to the developers of the browser, these plugins have long been an integral part of the browser.
That is why, in this note, we will not consider this method. Moreover, with a high degree of probability, the sound disappeared in Chrome for a different reason.
2. Check the playback volume in the tray
V Windows 10, the developers have made life easier for ordinary users. It is understandable - everything should become more functional, but also simpler. Volume control in Windows 10 became easier, hiding behind itself all the settings that were, say, in Windows 7.
Now it looks like this:
It is behind such a beautiful interface that our problem may be hiding.
Right click on the volume icon in the tray. In the drop-down menu, click Open volume mixer.
This is where the reason for our troubles lies.
You don't have to ask me about the reasons why this happened. Anything could turn down the sound - malware, games, programs, drivers. I have no idea.
In Windows 7, getting to the mixer is even easier.
3. Browser extensions are the likely reason for the loss of sound in Google Chrome
Not so long ago, people who, for some unknown reason, began to lose sound in Chrome and others Chrome-like browsers. The first thing that came to mind was to check the browser extensions.
These small add-ons are designed to help the user in various issues: disable ads, connect VPN or proxy, show weather, block bad links.
But in life everything is not so smooth, and extensions that are designed to "fight evil" are adjacent to it! Like programs, extensions can be of dubious origin, their functions can, frankly, be harmful, they can steal passwords.
And the expansion may just be "raw", unfinished. With all of the above, extensions have almost unlimited powers. One of these powers is mute tabs Chrome.
Open your browser and enter the following into the address bar:
chrome: // extensions- for Google chrome and Opera
browser: // extensions- for Yandex Browser
and press
Take a look around, and if you have many different extensions and some of them are unfamiliar, just delete the unfamiliar extensions. It is likely that one of them is blocking the sound in Google chrome.
It is not only unfamiliar or illegal extensions that can block sound in the browser. Legal ones can fail too.
If you are not good at extensions, but your computer is not a computer for accounting or another very important department of an important firm- remove all extensions without a twinge of conscience.
Advertising
Although you can try and just turn them off one at a time, each time closing the browser, starting it again and checking if there is sound.
Turn off extensions one at a time and check for sound In my case, sound disappeared in the Google Chrome browser due to one very popular extension, which for some reason I do not understand is used by millions of users.
I will not name him, so as not to cause a storm of indignation from his supporters. Do as I wrote above and you will succeed.
4. Option to disable / enable sound on sites in the Google Chrome browser
No matter what they say Google chrome pretty advanced browser. It is constantly evolving, and despite the security flaws (I mean the spontaneous installation of extensions if the user has admin privileges), it remains the best browser in my opinion.
Why am I talking about this? The browser has an advanced feature - mute the sound on any single site.
I know for sure if you turned off the sound once, for example, for Youtube, then after closing the browser, this setting does not get lost. And to be honest, I have not checked whether this setting is synchronized with other devices via Google account.
If you do not have sound on only one site, but on the others, then most likely you unnoticed (accidentally) turned off the sound. Or maybe it happened due to the fault of all the same extensions.
What to do? And just right-click on the tab title, and find the option Turn on sound on the site.
If instead, on the contrary, there is an option Turn off the sound on the site, then this trouble is not your case. Move on to the next solution.
Further decisions are more likely an extreme measure if the previous methods turned out to be ineffective.
5. Clearing cache and cookies - maybe this will return sound to Chrome
Everything is simple here:
We press
Although ... To be sure, I advise you to switch to the tab Additionally and put a checkmark there, like this:
And press the button <Удалить данные> .
Be prepared for sites to stop recognizing you. May be asked to enter Login: Password, apply some settings, etc.
So, be careful with this method.
6. Logging out
A couple of years ago, I was haunted by one mistake. Chrome I was dumping an already loaded page and showing my famous dinosaur:
Later I noticed that the error only appears when Google chrome used with my account. Logging out - the error disappears. I log in to the browser and the error appears again. It doesn't matter if it's my computer or someone else's. No account - no error.
So ... My friend claims that he is being pursued by the same trouble, but with sound. When the browser is signed in with its Google account, no sound. When it removes the user, the sound appears.
Mysticism, not otherwise.
Try to log out. What if you're lucky?
Enter in the address bar of your browser:
chrome: // settings
7. Reset Google Chrome to its original state
Another way that helps to eliminate the loss of sound in the Google Chrome browser is to reset it to factory settings.
To do this, in the address bar of your browser, enter:
chrome: // settings
and press
Scroll down the page and click on the link Additional:
And again, scroll to the end of the page.
There you will see the inscription Reset settings
We have covered the main and obvious reasons for missing sound in Google Chrome. If none of the solutions suits you, then most likely you should already use heavier means, read the logs, etc.
Regardless of the type of browser, users may encounter a situation where the sound disappears when working with web pages. This problem has its causes, and all of them can be solved with simple actions.
If you have a similar problem, do not rush to contact the service center and try to fix the problem yourself.
Checking first
Perhaps the problem that provokes the lack of sound is minor, and the problem is not at all in the Internet browser.
Pay attention to the following points:
Browser settings
In the process, other programs can change the browser settings and, thereby, provoke any problem. To solve the problem with sound playback, you can try resetting your Internet browser settings.
Attention! Depending on the browser, a factory reset may remove any pinned tabs, extensions, themes, saved passwords, and other information.
Factory reset in Google Chrome:
Factory reset in Mozilla:
Resetting settings in the Opera browser:
Sound drivers
Very often, audio problems can be associated with improper operation of the software responsible for audio playback.
In order to solve the problem with the sound card driver, there are two ways:
- download the software from the website of the sound card manufacturer and start the installation (you can also use the installation disc with the driver that comes with the audio card);
- use automatic driver update through the "Device Manager";
Let's look at the second method using automatic update of the sound card driver.
ForWindowsXP:
ForWindows 7/ Vista:
- click the "Start" button, then "Control Panel";
- select "Hardware and Sound" from the menu;
- at the top left, find "Device Manager" and click on it with the left mouse button;
- then select "Sound, video, audio devices";
- in the opened window, right-click on the device and click "Update drivers".
ForWindows8 and 10:
If there is sound, but it does not work well
When playing audio or video files through a web browser, the sound may be distorted, intermittent, and lag behind the video. This is due in most cases to the unstable work of the Internet connection.
Let's consider the main reasons for the disruption of the correct operation of the Internet connection.:
- failure of the provider's equipment;
- incorrect configuration of the router or modem;
- microwave ovens or radios operating nearby.
Important! Check if a password for accessing your wi-fi network has been set, perhaps someone is using it without your knowledge, which can significantly reduce the speed of the Internet connection.
In addition, there may be other reasons due to which the sound in the browser does not work well:
- low hardware parameters that do not meet modern requirements;
- the software is infected with viruses that have disrupted the operation of the entire system;
- browser cache is full;
- a large number of active tabs are open in the Internet browser, loading the system.
Video: No sound Google Chrome solution
What to do if the sound does not work in the browser
If the sound does not work for you in the Google Chrome browser or any other Internet browser, but the audio plays fine on the computer itself, a few practical tips can help you cope with the problem.
Clearing the cache
An overflowing Internet browser cache can significantly reduce browser performance and thus slow down audio playback.
Let's look at a way to clear the cache that works for all popular browsers:
Disable Flash module
Many browsers have the Shockwave Flash plug-in installed by default; additional installation of Adobe Flash Player may cause conflicts. To fix this problem, you need to disable this module.
Disabling a module in Google Chrome:
Disabling the module in Yandex browser and Opera:
Disabling a module in Mozilla:
- go to the browser and hold down the keyboard shortcut Ctrl + Shift + A;
- in the menu that appears, disable the Shockwave Flash plugin;
- restart your browser.
Extension
An extension is a program that complements the functionality of browsers. Usually browsers are installed without extensions, but in the process of using you could install a program that is able to mute the sound of only certain or all web pages.
Check your Internet browser for installed extensions and make sure they are not blocking audio playback.
Flash Player
Occasionally, due to a malfunctioning AdobeFlashPlayer program, there may be problems with no sound in the browser. A fresh installation of this utility can help solve the problem.
Reinstalling the programAdobeFlash Player:
In most cases, these tips will help you troubleshoot problems with no sound when working in any of the existing Internet browsers. All recommendations are easy to follow and do not require any special knowledge.
If the solutions outlined above did not help in your case, then most likely the problem lies in the hardware, and, perhaps, you need to contact the service center.
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