Which means the windows installer is not installed. Troubleshoot Windows Installer Service errors

During the normal installation of the program, some users are "lucky" to encounter a system message about problems with the Windows installer: it seems like access to it is impossible, such a service is not connected, or, in principle, such software is absent in the system. Little pleasant, right? But is there a chance to get rid of this "gift" without reinstalling Windows? This is not an easy question. However, if you want to reanimate the Windows installer in Windows 7, you can use this step-by-step instruction.

Step # 1: Checking for Service Availability

In the event that the Windows installer for some reason does not work, before complaining about your plight, you need to clarify whether, in principle, there is such a program on the computer. How to do it? It is enough to select on the keyboard and R further, in the window that appears, drive in the value of msiexec and and click OK:

As a result, if Windows Installer is installed on the computer, something like the following system notification window will appear:

If the miracle did not happen (for example, an error message appeared or about the absence of such a program in Windows 7), you can immediately skip to step number 5, since a simple reconfiguration is not enough. It happens rarely, but still. If everything is fine, the window appeared as it should, move on and try to reanimate the Windows installer on our own.

Step # 2: Attempt to start the service

Having established that Windows Installer is on the computer, you need to clarify whether this service is connected to the system or not. How to do it? First, choose one of the following options:


One way or another, the result of such actions will be the appearance on the screen of the "Services" window. In it we find the item "Windows Installer", click on it with the mouse and check the data indicated opposite it in the "Status" column. What will indicate its performance? The value "Works". If the column is empty, then most likely the service is not running. In this case, in the upper left corner we find the corresponding button ("Run") and execute Windows launch Installer:

In the event that the "Status" column indicates that the installer is working, although this does not correspond to reality at all, you can try to restart this service by clicking the corresponding item in the upper left corner. After that, all that remains is to restart the computer and test the performance of the Windows Installer. If, after such settings, the program returns to normal, we can congratulate ourselves, this "torment" is over. Otherwise, you will have to "step" further.

Step # 3: Re-register the service via the command line

You can return the Windows 7 installer to normal operation by re-registering such a service in the system. How do we act?

We go to the "Start" menu, set the cmd value to the search and press Enter. Next, in the console that appears, we drive in the msiexec / unregister parameter, click Enter, and then after the response command line enter the value msiexec / register into it and press Enter again:

We repeat the input of commands, if we are dealing with 64-bit Windows 7, and then restart the computer. In principle, this is often where all the difficulties with Windows Installer end. However, if the working atmosphere did not return to the Windows installer after that, before reinstalling it, you can try to reanimate it through the registry editor. But what if?

Step # 4: Debug via Registry Editor

You can try to resurrect Windows Installer through the registry editor in this way:

and delete all available parameters in them:

If there is no data in the destination folders, click right click mouse on the Installer folder, and then click on the "Permissions" item in the list that appears. Next, in the window that opens, click System, mark the "Full Control" parameter and click OK:

After that, we restart the computer and check the serviceability. If it didn't work this time, go to step 5 and reinstall it in Windows 7.

Step # 5: Reinstall the service

For reinstalling windows Installer, in principle, does not require any special tweaks. It is enough to copy the msiserver folder on the computer running the service (branch in the register editor - HKEY_LOCAL_MACHINE - SYSTEM –CurrentControlSet - services), transfer it to the appropriate folder on the PC with 7th Windows, reboot the system and restart the service in the way indicated in step 2. That's all!

Windows Installer- service responsible for installing, removing and changing programs in * .msi format on your computer. If you receive the error message “Unable to access the Windows Installer service when trying to install a program. Windows is running in Protected Mode, or the Windows Installer service is not installed correctly. Please contact support ", use the guide below to fix the normal operation of this service. There may be several reasons for the problem, so we will consider each case separately.

Access to the Windows Installer service is denied because you are under account with restricted abilities. Try to install the program with administrator rights.

The Windows Installer service is not running. Check service settings:

1. Go to "Control Panel" -> "Administrative Tools" - "Services"

2. In the "Services" window we find: "Windows Installer" (or "Windows Installer") and do on it double click with a mouse.

3. In the window that appears, on the "General" tab, make sure that the Executable file field contains:

C: WINDOWSsystem32msiexec. exe / V

In the Startup type field, the item "Manual" is selected.

On the Dependencies tab, under This service depends on the following components, there should be "Remote Procedure Call (RPC)".

Check the program association for files with the extension. msi

Open "Control Panel" -> "Folder Options", go to the "File Types" tab.

Highlight the MSI extension and click the Advanced button. There should be three actions in the Actions section: Restore, Delete, Install. If they are not there, you need to create.

Action: & Restore the application performing the action:

"C: WINDOWSSystem32msiexec. exe »/ f"% 1% *

Action: & Remove the application performing the action:

"C: WINDOWSSystem32msiexec. exe "/ x"% 1% *

Action: Install the application that performs the action:

"C: WINDOWSSystem32msiexec. exe "/ i"% 1% *

Registering msiexec

Go to "Start" -> "Run", type the command: msiexec / unregister and click "OK". Then run the command in the same way: msiexec / register

After the above steps, the problem should be resolved.

To begin with, I propose to figure out - what kind of service is this?

Windows Installer Service- is responsible for installing programs on your. And without it, you will not be able to install the program that needs to be installed on the computer (this only applies to installers of the * .msi format).

And when you try to install, you will get a message with the following content:

... Either Windows is running in Protected Mode, or the Windows Installer service is not installed correctly. Contact Support.

There may be several reasons for such an error, and I will try to explain each of them to you separately.

Access to the Windows Installer service is denied because you are logged in as a guest.

This means that you are not logged into the operating system as an administrator, but as a guest or with a limited logon. And in this case, it is unlikely that you will be able to establish anything for you.

Solution:

If this is not your computer, or a computer at your work, contact the administrator or the owner of the computer - let him give you the rights.

But if this is your computer, then a cunning relative lives with you, who restricted your access, and you enter your own computer without administrator rights. Give him a pump. : boks:

The Windows Installer service has been disabled.

Well, here the stump is already clear, what a devil you can't nifig install. By the way, this is the most common mistake.

Why is the service shutting down? I don’t know myself, maybe you installed something nasty, or maybe you caught a harmful virus, or, quite likely, someone’s crooked hands are to blame for everything ... As for me, these hands are to blame for everything.

In general, there can be many reasons. And there is only one solution:

1. Click "Start" - "Run". (Win + R)

2. In the window that appears, enter: services.msc, and poke "Enter"

3. In the "Services" window, look for: " Windows Installer". And we double-click.

5. In the window that appears, look at the "General" tab.

6. In it, in the "Startup type" field, select the "Manual" item if you have another item.

That's it, now the installer will have to run when you install the program.

If you have looked through everything, but still have not found this service, I advise you to look again. You never know? And if you are already a hundred pounds sure that there is no such service, then you need to install it.

Installing the Windows Installer Service

In general, I myself do not understand why I made this subsection. Everyone knows how to install programs. So, the Windows installer is installed in the same way, but before that you need to download it.

The question is - where to download it? I will give an unambiguous answer, here:

Download, install everything that is installed, use ...

When installing programs using msi files or randomly while the computer is running, the error "Unable to access the Windows Installer service" may appear. Sometimes the failure can take the form "Error reading file XXX ....", where XXX is the path to the msi file. The problem is the problem with the msiexec.exe utility.

First of all, to fix the failure, you need to make sure that Windows Installer is running. To do this, press the Win and R keys at the same time, run the services.msc command. In the new window, find the line "Windows Installer" and double-click on it. Here we check that the Startup Type field is set to Automatic, and the Status field is Started.

Windows Installer error solution

If this does not lead to success, then try the following methods:

  1. Re-register the installer... To do this, open a command prompt with administrator rights. If your Windows is 32-bit, then run the following commands in turn:
    • msiexec / unregister
    • msiexec / register

    For a 64-bit OS, different commands are required:

    • % windir% \ system32 \ msiexec.exe / unregister
    • % windir% \ system32 \ msiexec.exe / regserver
    • % windir% \ syswow64 \ msiexec.exe / unregister
    • % windir% \ syswow64 \ msiexec.exe / regserver
  1. Check that all OS files are intact and present... For this it is preferable to use system utilities SFC or DISM.
  2. Use special utility from microsoft... It is available for download at this link and is designed to automatically fix Windows Installer errors.

Sometimes, during the installation of a program, an error code 1719 may pop up on the screen, which says that the Windows installer service is not available. There can be several reasons for this problem. Let's understand them and try to solve them.

Windows 7, 8, 10 Installer service is unavailable or not responding

Scanning system files

So, when you see such a message on the screen, you should immediately scan the system files. To run the scan tool, you must run the command line as administrator, click Start on the desktop - enter cmd in the search, click on the corresponding command line icon with the right mouse button and select - Run with administrator rights. In the command line window that opens, write the sfc / scannow task and click Enter... Once the verification is complete, your problem can be resolved.

Presence of a windows installer

Open up Start - Run... In the window that opens, enter the services.msc task.

In the new window, find the Windows Installer item.

Double click on the icon. In the window, find the Startup type parameter and make sure that Automatic or Manual is selected next to it. After that select Run and click OK. Next, you need to restart your computer for the changes to take effect and try to reinstall the required program.

You can also run the installer through the Command Line. In it you need to register net start MSIServer and press Enter... After that, you will see a corresponding notification that the service is running.

Deleting and re-registering a service

If, after the performed manipulations, the error still occurs, try re-registering the installer. This can be done in two ways: using the Command Line and using the Run service.

Let's consider the first option. Check which version of the operating system you have installed on your computer is 32-bit or 64-bit. To do this, go to My Computer, and right-click on an empty space. Select Properties. In the pop-up window you will find the required information.

Log in to the Command Prompt as an administrator (how to do this is described above). For a 32-bit system, type msiexec / unregister, which will deactivate the installer. Click on Enter and then enter msiexec / register, which will re-register it.

If your system is 64-bit, then the commands will be as follows:

% windir% \ system32 \ msiexec.exe / unregister

% windir% \ system32 \ msiexec.exe / regserver

% windir% \ system64 \ msiexec.exe / unregister

% windir% \ system64 \ msiexec.exe / regserver

Then restart your machine.

The second option involves using the Run service, which you can open from the Start menu. In the line enter msiexec / unregister and click OK. Then enter msiexec / regserver. Don't worry if you don't see any changes on the screen. Your problem, however, should disappear after this.


Registry changes

A more radical method is to change the parameters in the registry. In the Run service, enter the regedit command. The Registry Editor window will open. In it, you need to follow the branch:

HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ services \ msiserver

Find ImagePath and make sure its value matches the following: % systemroot% \ system32 \ msiexec.exe / V... If the indicator is different, double-click the left mouse button on the item name and enter the required parameters in the window that appears. After that, you need to start the services.msc service as described.


Hello. Today I want to bring up a topic that has become painful. I don’t know about you, but lately at work I have quite often encountered problems with the Windows Installer - errors msi... Moreover, this question is relevant both for the good old Windows XP, and for the relatively "fresh" Windows 7 and Windows 8. Let's analyze this issue in detail, since the topic is very serious and if the problem arose once, then believe me, it’s life for you. complicate - definitely.

What are these files that have the extension msi?

This is the installation package file that installs the software and uses the Windows Installer service. Name extension msi took from "Microsoft Installer » as the Windows Installer version used to be called. This file contains the complete installation script software product, auxiliary components, libraries and, in most cases, all installation files compressed into cab archives. You can discuss for a long time all the advantages and disadvantages of the Windows Installer, but you still have to accept it "as is", and we will competently and adequately respond to some problems in the work. Errors can occur both in the operation of the service, and due to the msi files.

This is what sometimes happens: and then the system asks me to make sure if there really was an installer file that I ran. Sounds strange at first. But, reading the message from the system further, I understand that I am being asked to make sure not only of the presence of the file itself, but also of my rights to access it. As it turned out, it was not me, but Windows Installer was deprived of access to the file, hence the problem.

This issue is not resolved in a complicated way. Let's first make sure that the system has full access to the file, for which in the File Properties go to the Security tab and find the System user.

I am more than sure that you will not find it there, so we add it ourselves - click on "Change", then on "Add" and enter the name: "System" (or System, in the case of the English version of the system),


then click on "Check names" (the line becomes underlined).
We confirm - OK and put a mark in the "Full access" checkbox, again we confirm.

Click on "Advanced", then - "Change permissions" - "Add permissions », inherited from parent objects and we confirm everything three times.
Thus, we got rid of this installer error, and it will no longer bother us during the installation process. Although it would be more reasonable and prudent to add full system access rights to the entire folder with the contents, from which, as usual, the installation takes place software(as in my case, the "Install" folder).

If you have Windows XP on your computer and Simple File Sharing is enabled in Folder Options, you will not see the Security tab in the file's properties. In this case, you should go to the "Folder Options" and uncheck the "Use simple general access to files ". Also, you run the risk of not finding this tab in different "assemblies" and "light versions" of both Windows XP and Windows 7. To go to this tab, you will have to boot into Safe mode and log in with an administrator account.

Another problem with the Windows Installer can be avoided by running the installation of applications with the antivirus program disabled, with administrator rights, and also in compatibility mode (the "Compatibility" tab in the properties of the msi file, check the corresponding checkbox).

There may also be problems when trying to install a program from a removable media, flash drive, for example (you can prohibit such actions in the operating system settings) - just copy the installation file to a convenient location on your hard drive. Another solution to the problem is to create a new folder under any name you like and copy the installation package into it, from there and start the installation - it is useful for errors number 1603, 214 728 7035, 2203 and 1723.

Be sure to make sure that the system has access to the temporary file directories. Open "System Properties" (Win + Pause or in the context menu, right-click on the My Computer icon, select the Properties line), in "Additional system parameters",


on the "Advanced" tab, click on the "Environment Variables" button.

We find the folders of temporary variables (they have the words TEMP, TMP in their names), check if the system has access to them (according to the algorithm already described above). I hope you remember that to find out the address of such a folder, you need to double-click on the variable

and by copying specified path, paste the contents of the clipboard into the explorer line and make a transition to the folder. And at the same time you can do a useful thing - clear all temporary folders from their contents.


It will also be the right decision to check for access rights the directories in which you plan to install applications and the directory with the name Config. Msi at the root of the system partition. For all the directories indicated above, encryption must be disabled, since Windows Installer in this case does not have access to them, unlike the user.

Well, of course, an installation error can occur due to a broken installation file (the so-called "broken" file, with a mismatch of checksums), in such a situation it is necessary to get hold of a knowingly "working" normal installation file. Most likely, it will make sense to download it from another source or another mirror.

Cause of Windows Installer error

Now it is worth considering the situation when the installation of the application is impossible due to errors in the Windows Installer itself. If the installation process does not start, whatever application you are trying to install, then most likely the problem is in the installer service itself. May appear system messages errors that contain phrases such as: Installer Package Error or Windows Installer Error. The reason for this can be both errors in the system registry and a virus attack. Let's start by checking the status windows services Installer and the type of its launch. For this purpose, in the Run line (Win + R), we enter the command services. msc, and in the opened console we find the required item - "Windows Installer".


Let's see if it works and what it has Startup type (must be set Manually) If the service does not work and has a different startup type, then we start (click “Start”, you can - “Restart”) it, and change the startup type in the properties to "Manual". If the service starts, check the situation and enter the command in the "Run" line msiexec- if everything is OK, then instead of an error you will see a window with the parameters for launching the Windows Installer and its version number.

I see further elimination of the problem in fixing corrupted operating system files. To implement this, in the "Run" line, execute the command sfc/ scannow(Prepare in advance the disk from which you installed your operating system, it may be required in this process) and then restart the computer. The problem, in theory, should disappear.


In the event that the "Status" column indicates that the installer is working, although this does not correspond to reality at all, you can try to restart this service by clicking the corresponding item in the upper left corner. After that, all that remains is to restart the computer and test the performance of the Windows Installer. If, after such settings, the program returns to normal, we can congratulate ourselves, this "torment" is over. Otherwise, you will have to "step" further.

Step # 3: Re-register the service via the command line

You can return the Windows 7 installer to normal operation by re-registering such a service in the system. How do we act?

We go to the "Start" menu, set the cmd value to the search and press Enter. Next, we drive the msiexec / unregister parameter into the console that appears, click Enter, and then after the command line response, enter the msiexec / register value into it and press Enter again:


We repeat the input of commands, if we are dealing with 64-bit Windows 7, and then restart the computer. In principle, this is often where all the difficulties with Windows Installer end. However, if the working atmosphere did not return to the Windows installer after that, before reinstalling it, you can try to reanimate it through the registry editor. But what if?

Step # 4: Debug via Registry Editor

You can try to resurrect Windows Installer through the registry editor in this way:

and delete all available parameters in them:


If there is no data in the destination folders, right-click on the Installer folder, and then click on the "Permissions" item in the list that appears. Next, in the window that opens, click System, mark the "Full Control" parameter and click OK:


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